Nena McNealy 585 Mildred Avenue Wood River, Illinois 62095 nmcdfc3c@westpost.

net Career Summary Professional with over twenty years experience in Information Technology and Off ice Operations. Works well independently or on a team. Adapts quickly to change. Experience with the following systems: IBM/ESA 390 TANDEM CALENDAR CREATOR IBM 3800 TACL WORD IBM MVS 390 PATHWAY EXCEL CA7(Scheduler) SPOOLERS POWERPOINT Personal Experience U.S. Census Bureau, Edwardsville, Illinois 2009-2010 The U.S. Census counts every resident in the United States, and is required by t he Constitution to take place every 10 years. Office Operations Supervisor 2009-2010 Assisted in the supervision of the day-to-day activities of the office clerks pe rforming one or more of the following operations: recruiting, application proces sing, personnel paperwork processing, payroll processing, pre-canvass correction , sorting, telephone follow-up and coding. Appointed office clerical staff, by instructing trainees on completion of appoin tment documents and administering the Oath Of Office, making trainees employees of the Bureau of the Census. Conducted individual and group training sessions for clerical staff using verbat im training guides on the computer systems and other workflow processes. Approved time and attendance documents for office staff on a daily basis. Completed paperwork to end the appointment for the office staff at the end of th e operation.

Macyas Inc. (Formerly Federated Department Stores, Inc.), 9-2007

Lorain, Ohio

198

Macyas Inc., with corporate offices in Cincinnati and New York, is one of the na tionas premier retailers, with fiscal 2009 sales of $23.5 billion. The company o perates about 810 Macyas department stores and Furniture galleries in 45 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com. The Bloom ingdaleas brand includes 40 stores in 12 states and bllomingdales.com. Macyas In c.as diverse workforce includes approximately 161,000 employees. Quality Assurance Analyst 1997-2007 Implemented software/scheduling changes into the production environment. Managed 104 applications groups installs and testing. Reviewed and revised any scheduling requirements for holidays or end of year bat ch processing. Reviewed documentation for adherence to company standards.

Quality Assurance Coordinator 1995-1997 Coordinated meetings between quality assurance and programming staff. Reviewed documentation to assure standards were followed. Acted as liaison between quality assurance analyst and programming staff to assu re all phases of installation process were followed. Provided programming staff with proper security access. Reviewed tape management and security access reports for both the IBM and Tandem platforms. Maintained quality assurance calendar of events updated weekly. Production Control Lead 1991-1995 Ensured production schedules were adhered to by department users and reported an y deviations to management. Managed 4 person team which oversaw batch processing for four retail divisions. Maintained accurate records and furnished daily report and statistics as require d by management. Oversaw tape library functions. Production Control Analyst 1989-1995 Ensured production schedules were processed normally. Opened problem tickets on job abends. Escalated abends to proper support staff. Setup 20 control cards and submitted jobs for processing. Answered help desk calls and either resolved or opened a problem ticket. Education Lewis & Clark Community College, Godfrey Illinois Associates Applied Science degree in Data Processing Southern Illinois University of Edwardsville, Illinois Intended Major: Data Processing