JOSEPH MENSAH BAIDOO Address: 10101 Irongate WayManassas, Virginia 20109 Phone: 571.340.5391 Mobile: 571.354.9178 E-mail: jjoelaw95@aol.

com

HEALTH SERVICES ADMINISTRATOR PROFESSIONAL SUMMARY Hands-on and diligently skilled health administrative leader with successful mul tidisciplinary experience in the overall development, implementation, and oversi ght of medical facilities and in providing expert guidance in project management , business process analysis, staffing, compliance, and general facility operatio ns. Skilled initiator of marketing strategies and process improvement plans in order to maintain a competitive industry advantage and effectively resolve organizati onal issues. Thorough and decisive with patient-focused and transformational management style combined with skills in providing training, as well as in formulating and imple menting programs to maintain service integrity and promote organizational growth . Capable of leading multi-integrated tasks and in motivating teams to perform as a unified group that practices accountability and work dedication. Proficient in using Microsoft Word, Excel, and PowerPoint

PROFESSIONAL EXPERIENCE Administrator Kingdom Medical ServicesWoodbridge, VA ~ 2008Present Healthcare Facility Operations Oversee and streamline staff activities in a multidisciplinary environme nt and maintained a work culture that motivates staff while assuming challenging positions within the structure of the organization. Act as a liaison between the organization, health service providers, sup pliers, and associated personnel for review programs. Ensure reliable response to patient needs and maintain efficient adminis tration of medical records Process Analysis and Improvement Managed and implemented a filing system that streamlined storage, retrie val, and utilization of confidential information of clients of the organization. Led the seamless development of a system for gathering patients feedback on quality services for evaluation to determine the extent of the facilitys commitmen t in meeting its quarterly goals. Directed the annual performance review of the corporate facility and its management to determine the need for corrective measures to ensure the rectific ation of any identified anomaly. Budget Management and Cost Control Administered and maximized cost-efficiency in budget preparation and all ocation; controlled purchases of supplies in line with the facilitys purchasing pra

ctices. Health Service Administrator ~ 20052008 Baobab Medical Center of Amicus-OnlusBiriwa, Ghana

Staff Management and Project Management Managed the selection of subcontractors for hospital expansion programs; coordinated with engineers and designers to interpret and review project plans and obtain a clear understanding of the scope of work. Took ownership of duties, resulting in the prevention of cost overruns a nd material reordering while providing the needed satisfaction for all stakehold ers. Strategic Planning and Policy Development Developed and implemented policies to maintain well-coordinated function s of the Health Department. Oversaw and reviewed existing protocols and technical procedures to ensu re efficiency in facility operations Designed short- and long-term plans while managing financial administrat ion, personnel administration, materials management, purchasing, public affairs, and patient administration. Achieved a competitive advantage by mapping out strategic marketing driv e in partnership with the medical director. Directed research and development initiatives in tailoring services to t he needs of its clients while prioritizing the provision of unequalled medical s ervices to its clients. Monitored compliance of administration and medication at the facility wi th safety policies within an industrys best practices. Staff and Patient Relations Maintained coordination with doctors, nurses, suppliers, the organizatio n and the community to ensure effective administration of the Center in providin g quality medical services to patients. Took charge of overall contractual relationship between the facility and all suppliers of medical products as well as determined the need for the withdr awal and addition of supplies as determined by the circumstances or need of the facility at the time. Established and maintained a friendly customer relations environment in accordance with organizational policy to effectively promote a vibrant facilityclient, facility-supplier, and inter-facility relationships. Achieved goals of employee engagement efforts, customer service initiati ves, and quality improvement plans Ensured appropriate manpower coverage for the facility; led efforts in a rranging for new staff including security of European doctors and their travelin g engagements. Effectively worked with culturally-diverse staff to achieve organizatio nal goals

OTHER EXPERIENCE Saltpond Government Hospital (Administrator, Intern) Ghana (2004-2005) KEY ACCOMPLISHMENTS Prompted growth for Baobab Medical Center (BMC) of Amicus Onlus during i

ts start phase and overall transformation from relatively unknown facility to th e second best health facility in the competitive market of the Mfantseman Distri ct. Functioned as the very first administrator for Baobab and spearheaded va rious programs and strategies that significantly improved BMCs operational perfo rmance. Launched and successfully established the BMC Needy Fund Project within the ca tchment area of the facility under which provision was made for the availability of 22,000 annually to help needy patients access medical services as part of the fac ilitys social responsibility program. Served as one of the driving force in bringing inter-health facility adv ocacy foundation to present a single voice on issues of national policies relati ng to the activities of health facilities.

EDUCATION (MHSA) Master of Health Services Administration, Strayer UniversityManassas, VA (20 10) (BS) Bachelor of Science in Education, Administration, University of Cape CoastCape Coast, Ghana (2005) GCE Advanced Level, Aggrey Memorial Secondary SchoolCape Coast, Ghana (1996)

PROFESSIONAL TRAINING Medication Administration -Meds Health Training Centre -Cape Coast (Ghana) July 200 5Jan 2006 (Weekends) -CPR (Cardiopulmonary Resuscitation) /AED (Automated External Defibrillator) -First Aid -TOVA (Triggers of Ventricular Arrhythmias) -Sexual Ha rassment -Cultural Awareness

ACTIVITIES President of the Amicus Onlus Needy Fund Project in Ghana aiming to sustain financial assistance to need y clients to access healthcare Executive Director War Against Stigmatization project in Ghana, designed for sensitization of communities on the need to mount a united front to fight HIV/AIDS with particular emphasis on the youthful population

AWARDS AND HONORS Best Performing Hospital Executive and facility Award by the Ghana Health Servic e: Jan 2008 Overall Best Intern Award by the Saltpond Government Hospital: Mar 2005