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Ronald V.

Smith 7470 Hwy 14 East Claremont MN 55924

rs130bbb0@westpost.net 507-676-1586

_______________________________SUMMARY______________________________ Experienced Manager with a dynamic track record of increasing profits, reducing costs, inventory and shrink control and transforming customer service to a new s tandard. ________________________________________________________________________ CORE COMPETENTCIES ________________________________________________________________________ Proven Leadership Skill Set Creative Problem Solving Effective Payroll projections and budgets Effective Scheduling solutions Issue resolution with positive outcomes Excellent Teambuilding skills Extensive retail background and knowledge Positive coaching and counseling Proven training abilities Driven to meet goals and objectives ________________________________________________________________________ EXPERIENCE ________________________________________________________________________ Kwik Trip Inc. Store Leader Faribault 12/ 2009 to 01/ 2011 Responsible for overseeing all aspects of retail store's operations, including m erchandising and promotional activities, customer service, inventory management, cash handling, reconciliation and deposits and store safety and security. Supervised and managed 17 employees in a sales oriented retail environment, with responsibility for scheduling and training personnel. Trained, recruited and hired store employees; administered payroll and addressed HR Inquiries, and had a high success rate in personnel retention. Met Home Office and District sales, management, productivity and profitability g oals. Reviewed and analyzed monthly P&L reports, created and managed budgets, and revi ewed and approved a variety of supplier, employee and vendor agreements. Maintained physical store location, including making daily store inspections and ensuring safe and efficient facility operations, both inside and out. Provided excellent customer service to new and existing customers, quickly resol ving issues and questions as they arose, making regular customers -Loyal Custome rs. Merchandised and positioned products throughout the store to maximize sales and profits. Cross-trained personnel on additional skills, saving labor costs, improving prod uctivity and boosting employee job satisfaction. Earned Minnesota State food handlers license. (FM51114) Earned the "White Glove" 2 times consecutively for inventory excellence. . Inside/ Out Home Maintenance Claremont

Owner/ General Contractor 08/ 2002 to 10/2009

Many years of hands-on experience in construction accounting for commercial, gen eral and specialty contractors, and home builders. Financial statements, general ledger, accounts receivable, accounts payable, payroll (union & certified), inv entory control, cash management and reconciliation, job costing, percentage comp

letion, AIA and T&M billing, bonding reports (WIP & SWC) and applications; state sales and payroll taxes, 401K, profit sharing and pension; accounting for homebuilders including subdivisions, land development, loan draws, general plans, an d phased development; consolidation and subsidiary /parent accounting; audit, ba nking and union relations contact; internal controls; effective day-to-day manag ement of busy accounting office by a mix of construction accounting, contract ma nagement, systems and IT; contract (including Federal, State & Union) and subcon tract administration, oversee of personnel & training; in-depth knowledge of MN Construction Legal Codes, both public and private. Computer Experience: Hands-on design, conversion and implementation of construct ion accounting systems with or without consolidation and profit/cost centers; in termediate level knowledge of most prominent accounting software for constructio n such as Timberline, American Contractor, Small Software Design (SSD), MLS Comp uter Ease, and Construction Partner; also acquaintance with others such as Maste r Builder and general programs such as MAS90/200, proficient knowledge of Excel, Word, FrontPage, Office, and Outlook. Other Construction Related Experience: three additional years as job-site superi ntendent and estimator, knowledge of several construction trades. Operations Manager Burnsville/ Bloomington The Home Depot 10-2000 to 8-2002

Responsible for 258 associates, meeting or beating payroll projections on a week ly basis. Ensure scheduling met the needs of the customer demands to maximize profits. Review and approve orders to maintain merchandise and inventory levels. Increased the Gross Margin by 6% in a year's period. Tracked and clearanced seasonal or slow moving items in order to maximize total sales and profitability. Responsible for front end marketing resets and seasonal resets. Trained and promoted 6 associates to department supervisor and higher. Positive training and coaching methods with peers and associates. Originated a "HOT 100" board to teach associates the top 50 SCU numbers and find the bottom 50 SCU numbers. Originated an "out of stock" war board to maximize profit levels and reach anoth er level of customer satisfaction.

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