Jinna R.

Ralston MSAS, Health Care Administration, University of South Dakota BSMT, Medical Technology, South Dokota State University ASCP License #(upon request) Sandy, UT Cell: jr12bbe26@westpost.net Career Objective If you are looking for an Administrator with passion, knowledge and leadershi p skills that will ensure your facility exceeds the needs of the clients, staff and community, then I am the right person for the job. Service to community is my daily inspiration. I will use my skills, knowledge and leadership abilities to ensure that your org anization is successful in providing quality care and exceptional client service s and in achieving all of the goals set forth through careful selection and trai ning of staff, strategic planning, adherence to standards and regulations, detai led financial management that takes advantage of all appropriate billing opportu nities, as well as carefully managed resource use. Career Summary a I have over six years of experience in Quality Assurance and most recently dir ected the Quality Assurance Department at Siouxland Community Blood Bank (recent ly renamed Lifeserve Blood Center). During my years of service at the blood cen ter Iave initiated and carried through numerous improvements towards quality exc ellence through innovative advances, policies, best practices, procedures and tr aining. a I have more than twenty-four years of experience and expertise in Management, Quality Assurance, and Clinical Laboratory Technology, which includes standards in licensing agencies such as CBER (FDA), JHACO, CLIA, COLA, OSHA and EU (Europe an Union). a I have received newsworthy accommodations for my expert management practices a nd adherence to and beyond standard practices. a I have set up, directed, and/or supervised moderate complex laboratories throu ghout my career as a Medical Technologist, including a large laboratory that sup ported a practice of twelve physicians specializing in Internal Medicine, Endocr inology and Rheumatology. With this practical experience came further expertise in medicine for the elderly and individuals with varying diagnoses. a I have volunteered many hours in service for the Mentally Impaired and Physica lly Impaired by offering my time to serve on committees, work directly with thos e in need, teach youth and adults, and serve on boards. a In the recent past, I created a Managerial Communications seminar in collabora tion with other area managers that I present in training of staff and management . Experience 2006-2009 Siouxland Community Blood Bank Sioux City, IA Quality Assurance Officer a Direct Quality Assurance Department and responsible for all quality requiremen ts and critical initiative oversight a Reported directly to CEO and Medical Director a Expert in root cause analysis a Responsible for all regulatory and licensing practices a Responsible for all audits; internal and external (FDA, State and European) a Safety Officer for SCBB a Strategic management leader for department and participatory management repres entative for SCBBas strategic management plan and execution

2001-2006 Siouxland Internal Medicine Sioux City, IA Medical Technologist a Clinical Laboratory generalist a Technical consultation for providers, as well as update of testing procedures and protocols a Performance Improvement coordinator for office a Train new laboratory and clinical staff a Filled in for nursing staff when need existed 1998-2001 Streck Laboratories, Inc. Omaha, NE Quality Control Chemistry/Hematology Supervisor a Responsible for oversight of Streck label hematology and chemistry products a Supervised eight Biologists who served as Product Specialists a Member of Streckas Safety Committee and Supervisor for whole blood calibration team a Readied department for ISO2000 accreditation, i.e.; international certificatio n Technical Consultant a Modified/updated Technical Assistance Department a Established new systems for tracking and resolving technical problems a Achieved highest standards for Technical Consultation program 1992-1998 Internal Medicine Assoc. Sioux City, IA Lab Director, Technical Specialist a Directed a twelve physician Clinic Lab with a staff of seven performing 750,0 00 tests annually a Set up inter-lab QC/QA programs a Trained staff a Assisted physicians during invasive procedures, such as thyroid biopsies. Prov ided direct patient care for microbiological procedures, such as skin scraping, wound cultures, etc. a Expert phlebotomist for difficult patient draws a Advised Physicians on the latest and cost-effective testing. Trained physicia ns and coders on proper CPT coding and associated diagnosis. 1990-1992 Sioux City Family Physicians, P.C. Sioux City, IA Lab Supervisor a Established Clinic Lab for growing practice a Wrote all laboratory manuals for testing, QC, QA, safety and trained staff a Earned aoutstandinga status on initial and concurrent licensing examinations 1988-1990 Midtown Medical Clinic Sioux City, IA Lab Supervisor a Expanded small clinic laboratory a Wrote and updated all procedures/policies 1984-1988 Mercy Health Center Sioux City, IA Staff Medical Technologist a Performed testing in all areas of laboratory, from microbiology, immunology, h ematology, and chemistry to blood-bank technology. a Rotated on Emergency Code Team a Assisted, set up, and prepared slides for invasive procedures such as bone mar row biopsies a Gained expert phlebotomy skills -- called upon to assist nursing, surgery and trauma Education a UNIVERSITY OF SOUTH DAKOTA, Master of Science in Administrative Studies, Vermi llion, SD,(May, 2010)

o Professional Report; Disparity of Services for the Mentally Disabled Late Teen /Early Adult Onset Non-Traumatic Brain Injured a SOUTH DAKOTA STATE UNIVERSITY, Bachelor of Science in Medical Technology, Broo kings, S.D. (1984) a Additional credits beyond Bacheloras and Masteras include: Annual Continuing E ducation credits within Medical Technology field, continuing education in busine ss field, and refresher courses in Abnormal Psychology and Anatomy (1984-2009) Professional reports: Disparity of Services for the Mentally Disabled Late Teen/ Early Adult Onset Non-Traumatic Brain Injurded, May 2010, University of South Da kota Community Service a Board of Trustee member and community volunteer: Lutheran Social Services of U tah, (Dec. 2010-current) a Member: Women Aware, a division of United Way of Siouxland, (2008-2010) a Member: Siouxland Residential Services Board of Trustees, (1998, 2001-2007). a Youth Leader /Outreach volunteer /Speaker, (2005-2009) a Confirmation leader, Sunday school -Bible school teacher, PTA leader, Girl Sc out leader, (1992-2006) a Volunteer: Special Troopers Riding School (STARS), a riding school for special needs adults and children, (2003-2005) a Volunteer/Organizer: Annual area bingo for Mentally/Physically impaired, (1984 -2007) a Volunteer Treasurer and Invitational Chair: Sioux City East High School Choir department, (2003-2008) a Volunteer: Childrenas Miracle Network, (2005-2006) References upon request