Robert L.

Maraffi II 4852 Wallingford Place E, Jacksonville, FL 32257 SUMMARY

(904) 386-6976

Highly successful and motivated operations manager seeking a position to utilize skills to more efficiently and productively grow your company Major skills include: *Customer Service *Operating Cost Reduction *Manufacturing Management *WMS Implementation*Distribution Logistics *Supply Chain Management *Organization *Employee Development *Continuous Improvement ACCOMPLISHMENTS *Successfully mentored numerous employees to achieve their career goals by devel oping their skills and training them in TQM, Kaizen, continuous improvement, and personnel management techniques *Eliminated $350,000 service backlog, $500,000 accounts payable debt and reduced company headcount by 60% through reorganization and process improvement attaini ng higher quality and increased throughput *Designed and implemented a SQL Database Bar-code System *Reduced overhead by $250,000 a month by eliminating one storage facility and co mbining both manufacturing facilities into one building *Increased finished product quality to 99% by implementing a QC program and team driven continuous improvement practices *Designed storage, picking and shipping layout plan that includes a zero down ti me implementation, increases efficiency by 25% and accommodates a WMS integratio n *Reduced distribution errors by 15% to less than 1% on an 850-order 5900 line da ily shipping volume with a 10% headcount reduction *Designed and implemented PKMS, a warehouse management system, for the 180,000 S KU - 110,000 square foot distribution center *Trained 200 permanent and temporary employees on new RF barcode scanner procedu res to a 99+ percent on-time fill rate *Designed and instituted departmental processes resulting in 100% fill rate of r aw material supply and replenishment to manufacturing lines PROFESSIONAL EXPERIENCE THE MARAFFI GROUP, 2766 Edgehill Ave., Bronx, NY 10463 2006 - Present World-wide Marketing Consulting Services Company Distribution Manager - Manage all distribution and logistics operations. PRO-TECHT WINDOWS & DOORS, 2200 Lake Ave. S.E., Largo, FL 33771 2001 - 2006 Regional Impact Window & Door Manufacturer General Manager - Responsible for company P&L. Managed all sales, office, suppl y chain and manufacturing functions. HERCULES HYDRAULICS, 1016 N. Belcher Rd., Clearwater, FL 33765 2000 - 2001 Distributor of Hydraulic Seals and Components Director of Operations - Directed and had budget responsibility for the Customer Service, Warehousing, Purchasing, Inventory Control, Distribution Logistics and Building Maintenance Departments. PRODUCTION TOOL SUPPLY, 8865 E. 8 Mile Rd., Warren, MI 48089 1999 - 2000 Distributor of Machine Tools and Supplies Central Distribution Center Manager - Managed and had budget responsibility for

Receiving, Material Handling, Warehousing, Inventory, Quality Control, Picking, Packing, Shipping, Traffic and Building Maintenance Departments for three locati ons. HEUBLEIN, 2500 Enterprise Dr., Allen Park, MI 48089 1996 1999 Manufacturer and Distributor of Wine and Spirits Distribution Manager - Managed and had budget responsibility for Receiving, Prod uction Material Supply, Finished Goods Storage, Warehousing, Picking, Packing, S hipping and Traffic Departments. STANLEY DOOR SYSTEMS, 1225 East Maple Road, Troy, MI 48084 1992 - 1995 Fortune 500, Manufacturer of Residential Door Systems Order Fulfillment Manager - Managed and had budget responsibility for Internatio nal and Domestic Customer Service, Purchasing, Quality Control, Receiving, Produ ction Material Supply, Finished Goods Inventory, Picking, Packing and Shipping D epartments, along with Divisional International and Domestic Traffic and Logisti cs responsibility for six locations. EDUCATION MBA in Management of Information Technology, 2009, 3.9 GPA Schiller International University, Largo, Florida BS General Studies, 1987, 3.49 GPA Concentration in Labor Studies Emphasis in Human Resource Development Oakland University, Rochester, Michigan