COMMUNICATIONS - MARKETING - SALES - BRANDING CORE COMPETENCIES Communications/Presentations-Executive, Employee, Internal, Sales, External-Mar keting-Digital Media -Divisional Media

Contact - Press Releases/Kit-Media Events - Advertising-Shows, Events-Product Publicity-Sales Collateral-Crisis Management -Business Acumen-Sales Leadership-Quantifying Product Proposal Value and Outcome -Pricing-Sales and Pricing Proposals-Market Price Strategy -Competitive Benchmar king Fostering Customer Relationships-Voice of Customer-Technical Sales-Product Line Strategies-Business Forecasting and Analysis-Public Speaking-Coaching-Adapt able-MBA CAREER SUMMARY Successful and respected in leadership position on the Delphi Corporate Affairs and Marketing staff, responsible for global Marketing Communications activities for Delphi's largest division. My keen understanding of the Voice of the Custom er and its alignment with Delphi's corporate and product value propositions has been integral to my success in various Sales, Marketing and Planning roles and w ith various global OEMs and Tier customers including GM, SGM, Chrysler, Ford, Hy undai, Toyota, Chery, Daimler and Lear. Demonstrated strong leadership skills a cross several product lines, along multiple customers and through divisional tra nsitions at Delphi. Strategic and analytical with excellent problem solving and negotiation skills. Member of leadership teams that evaluated several product l ines leading to strategic portfolio decisions. Focused on Delphi goals and objec tives, revenue and profitability with ability to build relationships and influen ce leaders and team members. Enjoyed an International engineering assignment in Wuppertal, Germany. PROFESSIONAL EXPERIENCE 1994-current Delphi Automotive Troy, MI 2010-present Global Sr. Communications Manager, Delphi Corporate Affairs and Ma rketing Staff * Leading all global marketing and communications activities at Delphi Packard E lectrical/Electronic Architecture * Media contact, media events, press releases, product announcements, press kits , online, digital and traditional * Develop and communicate key Delphi and product messaging for internal, externa l audiences, digital media and technical sales presentations for customers * Create/edit internal and external Officer and executive presentations, speeche s and briefing materials * Internal communications including Town Hall meetings, intranet material and st rategy, employee/leadership meeting presentations and messaging, product and pol icy training, intranet, and key customer meeting support * Develop and execute annual shows and events plan, Officer/executive briefing m aterials and schedule * Develop and execute marketing plans and material under Delphi Brand guidelines including advertising, marketing collateral, press releases/kits, shows/display s * Develop and execute traditional and digital media and advertising plans that d elivers Delphi message and focuses on technology of interest to customers and th e market; * Updated and created marketing tools and sales catalog on Delphi.com * Crisis Communication management with employees, customers, communities, govern ment agencies * Create annual marketing communications plan that delivers value within or belo w departmental budget * Manage, coach global staff and their activities 2007-2010 Executive/Corporate Communications and Customer Marketing Manager, De lphi Corporate Sales, Marketing and Planning Staff * Responsible for building relationships and communicating customer trends, tech nology, and commercial guidelines in order to quote and successfully win busines

s in the near term and position Delphi for future growth * Deliver Delphi and customer initiatives, strategies, messaging, briefing mater ials and presentations to Delphi Officers and Customer Executives for nine custo mers in North America and five global teams including Ford, Navistar, Paccar, Da imler Truck, Volvo Truck, John Deere, Caterpillar, Harley Davidson, Cummins * Advisor to Corporate and Cross-Divisional Executive Sales and Marketing staff on key Delphi cross-divisional and cross-functional issues, Officer and Board pr esentations * Leader of strategic corporate sales and planning initiatives for Global Sales and Marketing Task Team and other functional teams * Created policies and procedures including Common Customer Quote Letter and Eng ineering and Services quote, and Market Price Development for all Delphi divisio ns * Created corporate material escalation/recovery policy, procedure and quote cla uses * Developed and executed training plans and courses for cross-divisional global sales teams. Author and trainer for 2009 global Sales Key Commercial Terms Trai ning * Corporate Sales functional member for the Corporate Requirements Board that ev aluates, initiates and implements changes to global corporate operating policies * Designed and developed Delphi's Global Sales and Marketing Website in the Delp hi brand image. Streamlined toolbox making key information key Delphi, customer and competitor information and tools available to all global team members * Managed intern 2004 - 2007 Delphi Electronics and Safety Troy, MI July, 2006 - March 2007 Global Product Line Sales, Marketing and Planning Manag er * Controls & Security Responsible for communications, customer, consumer and tec hnology trends, revenue and commercial planning to successfully win business in the near term and position Delphi for future growth * Created global product marketing and sales plan * Member of E&S global leadership team that refined and evaluated the value prop osition and viability of product line leading to strategic portfolio decision * Responsible for all sales and marketing activities for NA Power Products cust omers including DCX, Ford, Hyundai, and GM May, 2004 - July, 2006 Global Business Manager Product Line Marketing Manager * Led activities that support creation of all sales and marketing initiatives an d closure of product line commercial issues for all Delphi global customers * Analyzed product price, cost structure and market price plan for all regions * Created global product marketing and sales plan * Assisted in development and execution of Delphi China Steering Wheel Strategy 1994 - 2004 Delphi Safety and Interior/General Motors Corporation Troy , MI March, 2002 - May, 2004 Sr. Sales Account Manager, Steering Wheels * Successfully led detailed customer audits of cost structure and pricing * Quoted and Negotiated sourcing and target pricing with various OEMs for curren t and new business opportunities in North America and China * Developed and quoted GM Magnesium resale program * Created revenue plans and market analysis of product line 2000 - 2002 Project Manager/Systems Integration Engineer, Resident Ford Dearb orn - Power Products * Customer management of Power Liftgate and Power Decklid product lines includi ng quoting new business to Ford, Land Rover and DCX 1996 - 2000 Project Manager/Lead Product Engineer -GM Door Modules * Customer management of product lines and change management 1996 - 1999 Mentor at Delphi for the GM Technical Academy. April - October, 1996 Design Engineer Resident Wuppertal, Germany * Transfer of knowledge and implementation of Delphi / GM design standards, trai ning, training material development, employee development, problem solving, mana ged team

1994 - 1996

Lead Designer - Door Modules, Trim, Power Products.

1992-1994 Autovention, Inc Warren, MI Design Engineer Contract at GM Inland Fisher Guide/Delphi 1990-1992 Harvard Industries Troy, MI Design Engineer 1988-1990 JS McNamara Warren, MI GD&T Engineer EDUCATION AND CREDENTIALS Master of Business Administration (MBA) University of Phoenix Troy, MI Bachelor of Fine Arts (BFA) - Product Design and Art Wayne State University Detroit, MI University of Michigan Dearborn, MI * Mechanical engineering and mathematics * Attended while still in high school Professional Training: Executive Leadership Program Inforum, Miller Heiman Sales Process, Dale Carnegie, Defending Price, Backdoor Selling, Dollarizing Detroit, Leading with Excellence, Strategic Negotiation Planning, Coaching for Results, Finance for Non-Financial Managers, Effective Business Writing Professional and Volunteer Associations: Co-chair Public Relations and Communica tions Committee, and Southeast Regional Council Member, Inforum, Public Relation s Society of America (PRSA), OESA Model Terms & Conditions Committee, Co Former Board of Directors-Women's Committee for Hospice Care, Past mentor at Delphi for the GM Technical Academy, Sales Executive Council, Marketing Leadership Council