Lester G. Skip Keller, CIC 108 Claire Lane, Apt. 301, Mooresville, NC 28117 Phone: 704-799-5390 Email: lk11eed36@westpost.

net Experienced commercial/personal lines account executive with proven ability to a cquire new business and retain existing accounts by identifying exposures, analy zing risk, developing solutions and communicating effectively with prospects and clients. Summary of Qualifications 32 years experience in a sales and customer service environment In-depth knowledge of commercial and personal lines insurance products Ability to work independently and/or as part of a team Professional Experience Griffin Insurance Agency, Inc. Mooresville, NC June 2004 to May 2010

Commercial Lines Manager Responsible for approximately $4 million commercial book of business Provided management guidance to 3 commercial CSRs Assisted commercial producers in growing their books of business and educating them on commercial P&C policies Marketed prospective new commercial accounts to various MGAs that did not meet Nationwide Insurance guidelines Quoted and sold commercial accounts First National Insurance Agency, Inc. Greenville, PA August 2001 to June 2004 Commercial Lines Producer Managed $2 million commercial premium book of business Contact new prospects and existing clients to set appointments Perform appropriate data gathering and analysis of clients business Complete applications and submit to marketing along with additional supplementa l information Prepare and present proposals and provide information to support presentation Coordinate with customer service representative account activities and remarket ing Keller & Associates, Inc. Greenville, PA April 1986 to August 2001

Owner/President Responsible for all aspects of successfully managing an insurance agency includ ing obtaining new accounts, retaining existing accounts, premium rating of polic ies, proposal preparation and presentation, processing endorsements, claims repo rting and handling customer inquiries Keller Insurance Agency Greenville, PA September 1978 to April 1986

Producer Responsible of obtaining new business and retaining existing accounts including premium rating and preparation and presentation of proposals. United States Navy September 1974 to September 1978

Honorable Discharge Education Successfully completed and passed three courses, Certified Risk Managers, Intern ational, 2002-2003 Received Certified Insurance Counselor (CIC) designation, Society of Certified I nsurance Counselors, 1986 Business courses, Penn State - Shenango Valley campus, Sharon, PA 1978-1979 Federation of Mutual Insurance Companies School for Agents, Dickinson College, C arlisle, PA, June 1979 Commercial Union School for Agents, Home Office, Boston, MA, Feb.-Mar. 1979 General courses, Thiel College, Greenville, PA, 1973-1974 High School Graduate, Greenville Senior High School, Greenville, PA, 1972 Computer Skills Word, Applied Systems