OKSANA BOUKHTINA, MBA 7636 Windsor Drive * Dublin Ohio 43016 * 614.749.6432 ob118760e@westpost.

net BUSINESS MANAGEMENT PROFESSIONAL Combining Valuable Formal Education with Hand-on Management Experience and Succe ss AREAS OF STRENGTH & KNOWLEDGE * Relationship Building * Client Management * Recruitment & Hiring * Strategic Planning * Business Analysis * Benefits/Payroll * Staff Supervision * Staff Training & Development * Project Lifecycle Management * Strategic Business Planning * Policy/Procedure Development * Budgeting & Expense Reports * Cost Review/Expense Control * Performance Evaluations * Russian/German Languages * Client Needs Analysis * Accounting/Finance * Inventory Management * Financial Statements * QuickBooks/MS Office * Financial Planning EDUCATION TOURO UNIVERSITY INTERNATIONAL ... Cypress, California MBA - Conflict Resolution and Negotiations Management, 2007 GPA 3.6 * magna cum laude Strategic Corporate Finance * Business Planning and Strategic Project Planning * Administration Management and Organizational Behavior * Conflict Management * Accounting for Decision Making * Mediation and Arbitration Business Ethics * International Relations * Negotiation Strategies * Management Information Systems and Business Strategy * Strategic Management * Strategic Ma rketing * Public Political Philosophy * Research Methods Micro and Macro Economi cs CHRISTOPHER NEWPORT UNIVERSITY ... Newport News, Virginia Bachelor of Arts: Political Science (International Relations), 2004 Volleyball Captain - Sophomore, Junior and Senior Year PROFESSIONAL EXPERIENCE OHIO THRIFT ... Columbus, Ohio August 2009 to Present Ohio Thrift is a for-profit organization which has been serving Central Ohio sin ce the late 1980's. Our dedication to provide quality goods and services has en abled us to be a leader in our industry. General Manager/Assistant Manager

In charge of a million+ operation (planning and executing), in addition to leadi ng/managing 20-30 full-time, 10 part-time employees and 4-5 managers; focusing o n increasing sales in 10 departments. Training employees according to the stand ards of the company and exceeding those standards through greater efficiency. Scope of responsibilities include analytical planning and execution of specific objectives in regards to increasing profits; personnel management/ leadership, customer service, quality and quantity control, budget management, p ricing, inventory control, employee training/retraining/recruitment, evaluations , merchandising, supply/demand, cash management, short-term and long-term planni ng and forecasting, ALDI ... Columbus, Ohio February 2008 to September 2008 Discount supermarket chain with presence in 18 countries. Shift Manager Oversee all facets of store operations (in several departments) while simultaneo usly ensuring performance of 3-4 shift employees; role focuses on supporting sto re manager through growth objectives via maximized sales and expense controls. Scope of responsibilities include budget development and management, bookkeeping , payroll, cash controls, inventory management, merchandising and price changes, theft/shrink, store upkeep, customer service, and employee recruiting, training , scheduling and workload delegation (as well as subordination response); ensure daily retail functions, staff contributions, store administration and operation s projects executed consistent with policies and procedures. Respond to overnigh t store emergencies. * Accountable for integrity of $13,000 - $22,000 daily retail sales; consistentl y exceeded revenue goals 8 out of 10 days by closely following company policies and procedures as well as adding business contributions. * Increased profitability by building customer loyalty and exceeding expectation s; also increased product availability (through customer recommendations to dist rict manager), modified environment to less formal presentation, ensured positiv e performance customer service staff and enhanced cleanliness of store merchandi sing and facilities. * Lowered overall costs through implementation of cash and inventory control pro cedures; also placed emphasis on energy cost reduction by effectively monitoring and eliminating equipment and lights during non-peak hours. * Increased sales per labor hour through improved efficiency of cashiers (facili tated via faster per minute items rung initiative). * Generated additional store traffic by advertising at area specialty store; dev eloped relationship with owner of Russian store to reach out to Russian communit y. * Enhanced overall store performance by improving morale of associates; also add ed external work functions to improve relationships throughout employee base (ul timately building solid work teams). JACK QUINN'S IRISH PUB ... Norfolk, Virginia November 2003 to December 2005 Popular neighborhood establishment based in extremely popular downtown district; accommodated 200 guests with 15 staff. Company operated 3 locations in North Am erica. Assistant Manager Promoted to administer all facets of operations including profit and loss perfor mance, operating budgets, finances, revenue forecasts, menu selection, food serv ice and quality control, entertainment, special events, promotions, building mai ntenance and health department compliance, vendor management, and supply purchas es and inventory management; recruited, trained and ensured performance of 7-15 associates per shift (as well as on events including weddings, promotions, retir ements, restaurant promotions and specials, and city events). Utilized QuickBook

s and MS Excel to enter, track and analyze profit/loss activity, labor and expen ses. * Within 6 months of assuming original role, promoted to assistant manager posit ion. * Increased revenue 20% and vastly improved operations productivity, efficiency and quality by replacing virtually all front-house staff; subsequently brought i n and provided training to solid team of committed employees. Improvements clear as demonstrated by positive guest comment cards and reviews in local publicatio ns. * Generated significant revenue through coordination of several street events in cluding Halloween, St. Patrick's Day and Valentine's Day celebrations; also prep ared operations for city athletic events, concerts, festivals, tourism, military pay days, and mall sales. * Mentored associates to Bartender of the Month on several occasions (as recogni zed by local magazines); also guided drink selection to recognition by local mag azines. * Reduced employee theft and out of control "free drink" giveaways through imple mentation of drink sales and daily inventory control and tracking systems; also created monthly income statements to track costs and revenue during menu and spe cial changeovers. PREVIOUS CAREER HISTORY CHRISTOPHER NEWPORT UNIVERSITY ... Newport News, Virginia July 2002 to May 2003 Assistant Volleyball Coach

7636 Windsor Drive * Dublin Ohio 43016 * 614.749.6432 * ob118760e@westpost.net