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Arthur J. Nunez 6835 Penn Ave. So., Richfield, MN 55423 952.270.5415 an1159704@westpost.

net

Quality Assurance Associate A passionate Quality Assurance Associate responsible for verifying or determinin g whether products or services meet and exceed customer requirements throughout the SDLC process while attaining their goals.

Summary of Skills & Experience

* Software Development Life Cycle (SDLC) including Requirement Gathering, Specif ications Analysis, and Testing as per RUPs Iterative Software Development Life C ycle process. * Conducted Requirement Gathering Sessions, Feasibility Studies and Impact Analy sis and organizing the software requirement in a structured way to track develop ment. * Applied Uses Cases, Sequence, State and Activity diagrams using tools such as Microsoft Visio. * Strong analytical, organizational, technical, and cross-functional skills. * Well versed in analyzing consumer behavior and understanding business function alities. * Excellent oral and written communications skills and the ability to interact a nd work effectively in a large and complex organization with staff from all leve ls. * Highly diplomatic and able to bring different groups to consensus. * Experienced in the retail industry e-commerce business model. Core competencies include: * Requirements Gathering * Use Cases * Fit/Gap Analysis * Opportunity Analysis * Software Development Life Cycle * Business Rules Analysis * Technology/Business Linkage * Agile Software Development (XP) * Proficiency in Windows operating system Employment History QA analyst I May 2010 October 2010 AlevarTechnologies,INC. Minneapolis, MN * Used Agile Unified Process in the first phase * Conducted User Acceptance Testing (UAT) * Used Case Documents and Requirements given to me from the software developers * Communicated and escalated major/minor defects through HP Quality Center, JIRA and Teamtrack to developers * Used Black Box and White Box Testing * Used Quick Test Professional (QTP) to automatically test software or product * Experienced applying the ADHOC testing

* Participated in the Validation and Verification Test

Personal Banker II August 2008 May 2010 M&I Bank N.A. Apple Valley, MN * Providing quality, personalizing the service to ensure customer satisfaction a nd retention. * Conducting business development efforts through individual and joint departmen t presentations to prospects. * Proactively contacting clients by telephone (including Customer Relationship M anagement (CRM) calls), written correspondence, or personal contact to sell prod ucts and services.

Business Specialist September 2006 August 2008 Wells Fargo Bank N.A. Bloomington, MN * Maintained the strategic partnership between Business needs and Technology del ivery in an Agile development environment. * Participated in daily stand-up meetings with both Technology and Business Part ners to facilitate the understanding, clarification, and implementation of requi rements in an Agile development environment. * Used of fit/gap analysis * Assisting with Training of Staff with Profiling Customers and Implementation o f Products

Personal Banker 1 December 2005 September 2006 Wells Fargo Bank N.A., Bloomington - Oxboro, MN * Provided Cash Management and Customer Service to Current and New Customers * Provided Account Services and Maintenance * Attended Business Functions and Networking Events for Relationships Building. Team Leader / Bilingual Collection Representative May 2004 December 2005 Allied Interstate, Inc. Minneapolis, MN

Education Certificate:MySQL for Beginner Ed 1 LVC December 2010 Present Oracle University Training: Quality Assurance Analyst Training Alevar Technologies, INC., Rosemount, MN Course Work: Information Systems/Programming Systems Analysis/ASP.NET (15 credits) Hennepin Technical College, Eden Prairie, MN May 2010 October 2010 May 2007 December 2008

BA Degree: Business Management May 1999 May 2002 Major: Information Systems Minor: Business Organization ISUM College, Venezuela-D.C.-Caracas