Originally into the tobacco business, the birth of the ITC group- Imperial Tobacco Company dates back

to 1910. Its entry into the hotel business was marked by the acquisition of a hotel in Chennai in 1975
now known as the ITC-Welcome group Hotel Chola. Since then the ITC-Welcome group have come up
with a large variety of luxury hotels all over the country. From 5 Star Sheraton hotels to heritage
hotels, the ITC Welcome group succeeds in giving each of its hotels a new dimension and ensures total
satisfaction and value for your money. The ITC-Welcome group hotels in the country are:

ITC Hotel Windsor Sheraton, Bangalore (5 star)

Centrally air-conditioned

240 rooms

Opposite Bangalore Golf Course

Address : no. 25, Golf Course Rd

Bangalore 560052

India

ITC Sonar Bangla Sheraton & Towers, Kolkata (5 Star)

Centrally air-conditioned

239 rooms

Opposite Science City Kolkata

Address: 1 JBS Halen Avenue

Kolkata 700046

India

ITC Hotel Park Sheraton Chennai (5 Star Deluxe)

Centrally air-conditioned

283 rooms

Address : T.T.K Road

Chennai 600018

India
 ITC Hotel Grand Maratha Sheraton Mumbai (5 Star Deluxe)

Centrally air-conditioned

386 rooms

Address: Sahar

Mumbai 400099

India

ITC Hotel Maurya Sheraton New Delhi(5 Star Deluxe)

Centrally air-conditioned

550 rooms

Address: Diplomatic Enclave, Sadar Patel Marg

New Delhi 100021

India

With over eighty-five hotels at seventy-five destinations across the country, ITC-Welcomgroup offers the Global traveller
traditional Indian hospitality with world class standards.

ITC’s hotel division was launched on October 18, 1975, with the opening of its first hotel - Chola Sheraton in

Chennai. ITC - Welcomgroup Hotels, Palaces and Resorts, is today one of India’s finest hotel chains, with its

distinctive logo of hands folded in the traditional Namaste is widely recognised as the ultimate in Indian

hospitality.

Each of the chain’s hotels pays architectural tribute to ancient dynasties, which ruled India from time to time.

The design concept and themes of these dynasties play an important part in their respective style and decor.

With more and more hotels being added at strategic destinations, the group has joined hands with the

Sheraton Corporation to strengthen its international marketing base.

Growth Under Five Brands

Perhaps in the topmost rung of India‘s hospitality business, ITC-Welcomgroup’s properties are classified under
five distinct brands.

ITC Hotels - Luxury Collection are super deluxe and premium hotels located at strategic business and
leisure locations.

ITC-Welcomgroup Sheraton Hotels offer warm, comforting services to the global traveller and a chance to
connect.

WelcomHotels offer five-star hospitality for the discerning business and leisure traveller.

Fortune Hotels offer full service properties all over India, including smaller towns and cities, ideal for the
budget traveller.

WelcomHeritage brings together a chain of palaces, forts, havelis and resorts that offer a unique
experience. WelcomHeritage endeavours to preserve ancient royal homes and the historical Indian grandeur
and opulence for the future Indian generations.

Accommodation

The exclusive Towers concept of a hotel within a hotel, with its own Towers Club and an unique service design
is now available at six ITC Luxury Collection hotels. The Executive Club, a concept designed to meet the
specific needs of the business traveller, pioneers a tradition in corporate hospitality, setting a premium on
discreet efficiency and business related services. Executive Club services are available at nine ITC-
Welcomgroup hotels at key business locations. The recently launched ITC One offers a new dimension in
Corporate Hospitality and is about discovering the‘Power of Personal Space’. ITC One is available at the ITC
Maurya, New Delhi , ITC Maratha, Mumbai, ITC Grand Central, Mumbai, ITC Sonar, Kolkata, ITC Windsor,
Bangalore and ITC Kakatiya, Hyderabad.

EVA

Exclusive rooms dedicated for the single lady traveler. These rooms have amenities keeping in mind the
requirements of a lady pertaining to her special needs in bathroom accessories, security, safety and comfort
levels . Service in these rooms , is done by an all ladies team .

Branded Cuisine

India’s culinary heritage has always been strengthened by the safe hands of the chefs of ITC-Welcomgroup
Hotels. The Bukhara and Peshawri restaurants give epicures the rugged, outdoor cuisine and the 1000 year
culinary adventure of the Northwest Frontier Province.

Dakshin has brought together the highly evolved cuisines of the four southern states- Andhra Pradesh,
Karnataka, Tamil Nadu and Kerala.

Dum Pukht is a unique restaurant dedicated to a 200-year old culinary tradition of slow cooking food, in
sealed‘deghs’. The fragrance of the meal becomes an invitation befitting royalty. Today the connoisseur can
savour these delicacies across the country.

Rated high by food connoisseurs all over the world, the group takes exceptional pride in showcasing its
internationally renowned cuisine. Distinguished for its ambience and unsurpassed standards of food and
beverages, the list is a gastronomical journey starting with Dublin, the Irish pub; along with West View, an
authentic grill that brings alive the Western in you; with the Pan Asian, serving specialties from China,
Thailand, Mongolia, Japan, Indonesia, Vietnam and Malaysia.

With branded Restaurants exclusive to ITC-Welcomgroup Hotels, spread throughout the country, ITC-
Welcomgroup has created benchmarks in all areas of hospitality.

Achievements

ITC-Welcomgroup was perhaps the first hotel chain in the mid 1980s to foresee a boom in business travel and
realised distinct needs of the corporate traveller.
ITC-Welcomgroup has pioneered the concept of "Branded Accommodation" in the hospitality industry.
Branding led to the creation of separate categories of rooms, each with a different service design, aimed at
different target segments. The different room categories were branded Executive Club, The Towers and
lately, ITC One. The Towers and ITC One introduced the winning concept of a ‘hotel within a hotel’. The
Indian corporate world gave its unqualified approval to this segmentation.

Going beyond the corporate travellers, the chain’s flagship hotels, ITC Maurya, New Delhi and ITC Windsor,
Bangalore have had the proud privilege of hosting many world leaders: from former US President Bill Clinton,
Russian President Vladimir Putin, British Prime Minister Tony Blair, German Chancellor Gerhard Schroeder, to
business tycoons like Bill Gates and Michael Dell.

These hotels received not just the stamp of approval not only from these leaders, but from their security
chiefs as well!

There have been many other pioneering efforts at ITC-Welcomgroup:

ITC Maurya, New Delhi is also the only one in India, to have won the British Safety Council’s ‘Sword of
Honour’- Thrice.

ITC Maurya, New Delhi is India’s first hotel to be accorded the ISO 14001 certification for its
Environment Management Systems.

Eight more ITC-Welcomgroup hotels followed in quick succession: ITC Mughal, Agra; ITC Windsor, Bangalore;
ITC Hotel Park Sheraton & Towers, Chennai; Sheraton Chola, Chennai; ITC Kakatiya, Hyderabad; Sheraton
Rajputana, Jaipur; ITC Maratha, Mumbai and ITC Sonar, Kolkata.

ITC Maurya is the first hotel in India to be awarded the Golden Peacock Environment Management
Award for 2001 by the World Environment Foundation.

ITC Maratha at Mumbai was declared to be the Best Luxury Hotel of the Year 2002, by the Federation of
Hotel and Restaurant Associations of India.

ITC Mughal at Agra was Asia’s first winner of the Aga Khan Award for Architecture.

Bukhara and Dum Pukht, both at ITC Maurya, New Delhi are amongst the first Indian restaurants to win the
International Golden Fork Award.

Bukhara has been rated as the Best Indian Restaurant amongst 15 others worldwide, by “The Restaurant
Magazine” (UK), successively in the years 2002 and 2003.

Most recently, the Association of British Travel Agents (ABTA) in the April 2004 issue of its magazine
Business and Travel, declared ITC Sonar, Kolkata as one of the best hotels in the world, Dublin amongst
the top 20 bars and in a fitting finale, Bukhara was rated as the best restaurant in Asia and the finest Indian
restaurant in the world.

ITC-Welcomgroup won the PATA Gold Award in the Corporate Environmental category for its
WelcomEnviron initiatives in April 2005.

ITC – Welcomgroup was featured as a “Superbrand” - a status awarded to the organization by the
Superbrands Council comprising of eminent personalities from the world of branding. For its distinctiveness in
terms of historic evolution, marketing, advertising and design achievements, ITC – Welcomgroup has been
voted as one amongst the 101 strongest brands in India.

Promotion of India’s Cultural Heritage

WelcomTheatre was launched eight years ago, to provide guests with a complete experience through
entertainment. Acknowledging theatre and art as integral to a country’s culture and tradition, Welcomgroup
offers Quality entertainment & theatrical experiences through WelcomTheatre.

While each hotel has its own vast collection of art and art objects, the group decided to brand all art
activities, under the banner WelcomArt. Through the Srishti Art Galleries located at Welcomgroup hotels,
the best of Indian contemporary art finds a focus.
WelcomJawan

In re-deploying ex-servicemen it assists the national effort by offering a platform for their rehabilitation into
productive civilian life.

WelcomEnviron

WelcomEnviron defines Welcomgroup’s active commitment to the environment. The need for maintaining an
ecological balance and working towards that goal as a concerned "Corporate Citizen" is a high priority at
Welcomgroup. Each hotel thus operates in harmony with nature. "Reduce, Re-use and Recycle" is the
Environmental message sent out by every ITC-Welcomgroup hotel. To know more Click here.

ITC-Welcomgroup is the only hospitality chain, perhaps in the world to have a unique programme like the

"Welcomlegionnaire". This competitive hotel management programme, recruits students on their completion

of class 12 for a 4-year course. The first two years are devoted to the basics in hoteliering, personality

development, culture building, etc., along with a bachelors in Tourism Administration. The remaining 2 years

are spent as Hotel Executive Trainees in sync with in house Management Training Programmes, thus

providing the students valuable hands on practical experiences with solid theoretical knowledge.

• The Executive Training Program - 2009-2011

• WelcomLegionnaire Programme 2009-2013

ITC is one of India's foremost private sector companies with a market capitalisation of
nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion. ITC is rated among the
World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable Companies by
Forbes magazine, among India's Most Respected Companies by BusinessWorld and
among India's Most Valuable Companies by Business Today. ITC ranks among India's `10
Most Valuable (Company) Brands', in a study conducted by Brand Finance and published
by the Economic Times. ITC also ranks among Asia's 50 best performing companies
compiled by Business Week.

ITC has a diversified presence in Cigarettes, Hotels, Paperboards & Specialty Papers,
Packaging, Agri-Business, Packaged Foods & Confectionery, Information Technology,
Branded Apparel, Personal Care, Stationery, Safety Matches and other FMCG products.
While ITC is an outstanding market leader in its traditional businesses of Cigarettes, Hotels,
Paperboards, Packaging and Agri-Exports, it is rapidly gaining market share even in its
nascent businesses of Packaged Foods & Confectionery, Branded Apparel, Personal Care
and Stationery.

As one of India's most valuable and respected corporations, ITC is widely perceived to be
Flowing from the concept and principles of Corporate Governance adopted
by the Company, leadership within ITC is exercised at three levels. The
Board of Directors at the apex, as trustee of shareholders, carries the
responsibility for strategic supervision of the Company. The strategic
management of the Company rests with the Corporate Management
Committee comprising the wholetime Directors and members drawn
from senior management. The executive management of each
business division is vested with the Divisional Management Committee
(DMC), headed by the Chief Executive. Each DMC is responsible for and
totally focused on the management of its assigned business. This
three-tiered interlinked leadership process creates a wholesome
balance between the need for focus and executive freedom, and the
need for supervision and control.
Vision & Mission | Core Values | Corporate Governance | Code of Conduct | Policy on Human Rights
Sustain ITC's position as one of India's
most valuable corporations through
world class performance, creating
growing value for the Indian economy
and the Company’s stakeholders
Q 1. A person invested in all Rs. 2600 at 4%, 6% and 8% per annum simple interest. At the
end of the year, he got the same interest in all the three cases. The money invested at 4%
is:

200
600
800
1200

Aptitude Remaining time

Q 2. A person takes a loan of Rs. 200 at 5% simple interest. He returns Rs. 100 at the end
of 1 year. In order to clear his dues at the end of 2 years, he would pay:

105
110
115
115.5

Q 3. The simple interest on a sum of money at 8% per annum for 6 year is half the sum.
The sum is :

4800
6000
8000
data inadequate

4. the ratio of the area of two squares, one having its diagonal double than the other, is:

2:01
2:03
3:01
4:01

7. Find odd man out 253,136,460,324,631,244

136
324
352
631
10. If on an item a company gives 25% discount, they earn 25% profit. If they now give
10% discount then what is the profit percentage.

40%
55%
35%
30%

BPOs in INDIA

Business Process Outsourcing - hiring a vendor to take responsibility for a business process.
Following are the key factors that contribute to India?s position as a preferred destination for
offshore outsourcing: 1. Availability of large talent pool 2. Low cost 3. Fast turnaround time
Availability of a large pool of talented and motivated professionals India has a large pool of
young talented professionals. Its 380 universities and 11,200 higher education institutions
produce 2.1 million graduates each year. As a result, companies have sufficient options to
choose from, while recruiting employees for their offshore captive centers. One of the biggest
advantages of offshoring to India is cost savings. Companies have been able to save about 30
to 40 percent for most services by outsourcing processes to India.Cost savings in India can be
accounted by following things ,Indian professionals work at wages much lower than that in the
US and Europe.
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