Questionnaire on Employee Engagement

The following questions are for classification purposes only. They will not be used to identify any individual. Please select only one response per question.

1. Age: a)Below 20 b) 21 25 c) 26 30 d) 31 35 e) Above 35

2. What is your gender? Female .........................................................................o Male.............................................................................o Prefer not to answer.....................................................o

3. Marital Status: a) Married

b) Single

c) Separated

4. If Married, Age of Spouse: a) 21 25 b) 26 30 c) 31 35 d) 36 40 e) Above 40 5. Details of Children:

Gender Age

6. No of days in a week you work: a) 5 days b) 6 days

7.

Please mention below Your position in Your Office: ____________________________

8.

Please answer the below questions with either Yes or No:

Do you know what is expected of you at work? a) Yes b) No

Do you have the materials and equipment you need to do your work right? a) Yes b) No

At work, do you have the opportunity to do what you do best every day? a) Yes b) No

In the last seven days, have you received recognition or praise for doing good work? a) Yes b) No

Does your supervisor, or someone at work, seem to care about you as a person? a) Yes b) No

Is there someone at work who encourages your development? a) Yes b) No

At work, do your opinions seem to count? a) Yes b) No

Does the mission/purpose of your company make you feel your job is important? a) Yes b) No

Are your associates (fellow employees) committed to doing quality work? a) Yes b) No

Do you have a best friend at work? a) Yes b) No

In the last six months, has someone at work talked to you about your progress? a) Yes b) No

In the last year, have you had opportunities at work to learn and grow? a) Yes b) No

9. Please State your level of agreement for the following statements

SA Strongly Agree; A Agree; NANDA Neither Agree nor Disagree; DA Disagree; SDA Strongly Disagree.

S.N o.

Statements

SD A

DA

NA NDA A

SA

1 I am aware of Company's overall strategy I understand what Company CTS, as a company, is 2 trying to achieve I feel my department gets support and teamwork from 3 other areas within the Company. Overall I am very satisfied with my job at Company 4 CTS. 5 My manager clearly defines my job responsibilities. My manager/supervisor encourages high achievement 6 by reducing the fear of failure. My manager/supervisor takes responsibility for shaping the attitudes and relationships within our 7 department. My manager/supervisor clearly communicates what is 8 expected of me. My manager/supervisor provides me with continuous 9 feedback to help me achieve. My manager/supervisor demonstrates 10 professionalism.
My organisation gives me sufficient resources to satisfy 11 customer needs.

12 This organisation cares about its customers. 13 from me.

My organisation inspires the best job performance

My immediate manager lets me know how I am 14 doing

15 customers.

My organisation offers excellent service to our

10. Organizational

Commitment

Please put a tick ( ) mark in the field you feel. S. No. Statements Ye s N o

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

I tell my friends this is a good organisation to work for. I feel very little loyalty to this organisation* I would accept almost any type of job assignment in order to keep working for this organization I understand how my job contributes to the organizations goals and objectives. I have a good understanding of where the organization is going. I am proud to tell others that I am part of this organization. My organisation is known as a good employer locally. I am willing to put in a great deal of extra effort to help this organisation be successful. I would be just as happy working for a different organization if the work was similar. * It would take very little change in my present circumstances to make me to leave this organisation.* There's not much to be gained by staying with this organisation indefinitely.* Often, I find it difficult to agree with this organizations policies on important matters relating to its employees.* I really care about the fortune of this organisation. For me this is the best of all possible organizations for which to work. Deciding to work for this organisation was a mistake on my part.* I speak highly of my organisation to my friends. I am proud to be part of my section/department/service. I am confident that the results of the survey will be acted on. I work in a well managed organisation Morale in this organisation is good

Please circle the level you feel about the opinions mentioned below:

I enjoy my work most days. 5 I do interesting and challenging work. 1 I am well satisfied with my job. 1 I am noticed when I do a good job. 5 I get full credit for the work I do. 1 I would leave my profession if I could.* 1 I feel my opinion counts in the organisation. 5 I often think about leaving.* 5 I know where to get help if I have a problem at work. 5 I feel my colleagues treat me with respect. 5 I have skills that are not used in my job* 5 I feel I am doing a worthwhile job 5 I feel valued by senior management 5 My immediate manager lets me know how I am doing 5

1 2 2 1 2 2 1 1 1 1 1 1 1 1

2 3 3 2 3 3 2 2 2 2 2 2 2 2

3 4 4 3 4 4 3 3 3 3 3 3 3 3

4 5 5 4 5 5 4 4 4 4 4 4 4 4

Thank you very much