ANNA UNIVERSITY OF TECHNOLOGY COIMBATORE

DIRECTORATE OF ONLINE AND DISTANCE EDUCATION MBA THIRD SEMESTER ASSIGNMENTS (ACADEMIC YEAR 2010-11 BATCH)

INSTRUCTIONS TO THE CANDIDATES

1. All assignments are Compulsory as per their specialization. 2. Assignment should be bound by the thick white paper (COVER PAGE) for each subject separately. 3. Strictly follow the format of Cover page given. 4. Use A4 sheet and your handwriting should be legible. 5. Dont use the Backside of the paper. 6. Do not fold the assignment. 7. Dont copy from the Book and your answer should be based on your own explanations. 8. All the assignments should be sent to the The Director, Directorate of Online and Distance Education, Anna University of Technology Coimbatore, Coimbatore 641 047. 9. Last date for submission of assignment: 09.01.2012. 10. Mention Clearly Name, URN, Program, Branch, and Course & Course Code. Important Note: 1. The assignments are evaluated for 20 marks. It is mandatory to secure minimum of 50% marks in assignment for qualifying in continuous assessment. 2. If the candidate fails to secure minimum of 50% marks or to submit the assignments within the stipulated date prescribed by the university, the candidate will be considered to have failed in the internal assessment thereby foregoing the continuous assessment marks of 20. However the candidate can pass the external terminal examination by securing minimum of 62.5 marks out of 100.

ANNA UNIVERSITY OF TECHNOLOGY COIMBATORE

Academic Campus, Jothipuram, Coimbatore 641 047

DIRECTORATE OF ONLINE AND DISTANCE EDUCATION MBA DEGREE EXAMINATIONS JAN / FEB 2012
ASSIGNMENT SUBMISSION FOR CONTINUOUS ASSESSMENT

NAME

URN

PROGRAMME

BRANCH

SEMESTER

COURSE CODE AND TITLE

For office use only:

VALUATION Question 1 Marks Marks in Word: Part A 2 3 Part B 4 Total (Part A + Part B)

Name of the Examiner

(Format of Cover Page)

Signature of the Examiner

MBA - Airline and Airport Management Course Code Courses

103027 103055 103056 103057 103058

IT for Managers and MIS Aviation Management Aviation and Airport Security Aircraft Law and Convention Airport Engineering

MBA- Banking, Insurance & Financial Services Course Code Courses

103027 103008 103007 103053 103048

IT for Managers and MIS E-Banking Mutual Funds Risk Management and Insurance Treasury Management

MBA-Financial Management Course Code Courses

103027 103052 103050 103035 103030

IT for Managers and MIS Mergers, Acquisition and Corporate Restructuring Capital Markets Project Management Management of Cost and Control System
MBA -General Management

Course Code

Courses

103027 103033 103049 103044 103020

IT for Managers and MIS Materials Management Marketing Research Management of Services International Business

MBA-Health Care and Hospital Management Course Code Courses

103027 103025 103014 103016 103026

IT for Managers and MIS Issues in Public Health Global Health Issues Health Laws and Industrial Relations Health Policy and Health Care Evaluation

MBA-Human Resource Management Course Code Courses

103027 103028 103034 103043 103019

IT for Managers and MIS Knowledge and Change Management Organization Development Training and Development Industrial Relations and Labour Laws

MBA-International Business Management Course Code Courses

103027 103009 103047 103021 103012

IT for Managers and MIS E-Commerce Managing Global Businesses International Business Culture Export Procedures and Documentation

MBA -Marketing Management Course Code Courses

103027 103038 103018 103045 103036

IT for Managers and MIS Services Marketing Industrial and Agricultural Marketing International Marketing Retail and Logistics Management

MBA -Software Enterprises Management Course Code Courses

103027 103039 103040 103041 103011

IT for Managers and MIS Software Estimation and Costing Software Maintenance Software Quality Assurance Enterprise Resource Planning

MBA- Telecom Management Course Code Courses

103027 103049 103038 103042 103024

IT for Managers and MIS Marketing Research Services Marketing Telecom Services and Information Security Internetworking Technology

ANNA UNIVERSITY OF TECHNOLOGY COIMBATORE

DIRECTORATE OF ONLINE AND DISTANCE EDUCATION
MBA III SEMESTER EXAMINATIONS JAN / FEB 2012 ASSIGNMENT TOPICS FOR CONTINUOUS ASSESSMENT
MUTUAL FUNDS (Course Code: 103007) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain the open ended and close ended mutual funds. 2. Critically evaluate the capital market structure in India. 3. Analyse the SEBI guidelines for the Indian mutual funds PART B Compulsory 1 x 10 =10 Marks

4. How to Measure the Risk, Explain With CAPM Model and Its Advantages with Other Models

E-BANKING (Course Code: 103008) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain the technology behind the core banking system, whether it has brought out the advantages to the banking customers. 2. How to create the network and security system for CBS? 3. Highlight the advantages and disadvantages of ATM functionality. PART B Compulsory 1 x 10 =10 Marks

4. Why control and audit is necessary, come out with a successful model of audit tools.

E-COMMERCE (Course Code: 103009) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. How the economic forces impacts the e-commerce. 2. Explain the internet protocols to the success of e-commerce. 3. How electronic data interchange helps the marketers. PART B Compulsory 1 x 10 =10 Marks

4. Suggest a foolproof security measure for the success of e-commerce.

ENTERPRISE RESOURCE PLANNING (Course Code: 103011) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. What are all the advantages of ERP. How to introduce an ERP in small and mid size industries. 2. How SAP helps in sales and marketing. 3. Explain the operational methods of the B2B with the help of ERP. PART B Compulsory 1 x 10 =10 Marks

4. Illustrate with examples of the ERPs advantages in human resource management practices.

EXPORT PROCEDURES AND DOCUMENTATION (Course Code: 103012) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. Explain Indias foreign policy. 2. Analyse the impact of special economic zones in Indian economy. 3. List the export documents required for the European countries. PART B Compulsory 1 x 10 =10 Marks

4. What are all the customs and exercise duties are levied for the imports

GLOBAL HEALTH ISSUES (Course Code: 103014) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Enumerate the impact of globalization on health issues. 2. What is the impact of WTO in Indian pharmacy industry? 3. What are all the dangers involved in bio terrorism. PART B Compulsory 1 x 10 =10 Marks

4. What are the developments happened due to globalization in disease controlling.

HEALTH LAWS AND INDUSTRIAL RELATIONS (Course Code: 103016) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. What are the essential requirements for the smooth functioning of industrial relations? 2. What are all causes for industrial conflict and how to settle the issue? 3. Bring out the health insurance schemes available for the industrial workers.

PART B

Compulsory

1 x 10 =10 Marks

4. Highlight the industries acts pertinent to health and safety of the industrial workers

INDUSTRIAL AND AGRICULTURAL MARKETING (Course Code: 103018) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. Differentiate the consumer, industrial and agricultural marketing practices in India. 2. Bring out the industrial product life cycle. 3. How grading and standardization is practiced in agricultural and farm products.

PART B

Compulsory

1 x 10 =10 Marks

4. Evaluate the roles and functions of the food corporation of India

INDUSTRIAL RELATIONS AND LABOUR LAWS (Course Code: 103019) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain the scope and importance of industrial relations. 2. What are Industrial Disputes? Discuss the impact of Industrial disputes on business. 3. Briefly highlight the need for a ethical code of conduct in Industrial relations. Write about the objectives of the Code of Discipline.

PART B

Compulsory

1 x 10 =10 Marks

4. Write in detail about the salient provisions of the Factories Act of 1948.

INTERNATIONAL BUSINESS (Course Code: 103020) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Highlight the global environment for the globalization of Indian industries. 2. What are the methods of going global? 3. How pricing is done the globalizations. PART B Compulsory 1 x 10 =10 Marks

4. Explain the impact of WTOs recent level talks for the Indian economy.

INTERNATIONAL BUSINESS CULTURE (Course Code: 103021) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. How to manage global diversity. 2. Why the organizational cultures changing is inevitable in the modern trends. 3. Anlayse the factors influencing the global recruitment process.

PART B

Compulsory

1 x 10 =10 Marks

4. How performance appraisal system is practiced in MNCs

INTERNETWORKING TECHNOLOGY (Course Code: 103024) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. 1.What are all the procedures for the internet protocol? 2. Explain the routing techniques involved in the current practices. 3. Explain the network methods of VPN and NAT. PART B Compulsory 1 x 10 =10 Marks

4. How to go for internet security and firewall designs

ISSUES IN PUBLIC HEALTH (Course Code: 103025) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. Explain the causes for the detritions in public health in India. 2. What are all the reasons for the heath inequalities in India and how to bridge the gap? 3. Evaluate the various techniques used in health impact assessment. PART B Compulsory 1 x 10 =10 Marks

4. What are the challenges in hospitals to manage the wastes and its hazards?

HEALTH POLICY AND HEALTH CARE EVALUATION (Course Code: 103026) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain how the private sector increasingly influences health policy. 2. Define the term interest group. List and briefly define the various types of interest groups. 3. How does research and evaluation influence policy? PART B Compulsory 1 x 10 =10 Marks

4. Explain how patient satisfaction can be measured using quantitative and qualitative methods.

IT FOR MANAGERS AND MIS (Course Code: 103027) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Write about the role and importance of IT in Business. 2. Write about Computer System Management in Organizations. 3. How is data managed by organizations? Write about the technical foundations of Database management systems. PART B Compulsory 1 x 10 =10 Marks

4. Bring out the role of IT and MIS in a multinational company.

KNOWLEDGE AND CHANGE MANAGEMENT (Course Code: 103028) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Detail the organizational structure in the change management context. 2. Highlight the Ps knowledge management. 3. Explain the role of leadership in change management. PART B Compulsory 1 x 10 =10 Marks

4. What are all the hurdles in organizational change and how to overcome it?

MANAGEMENT OF COST AND CONTROL SYSTEM (Course Code: 103030) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. Bring out the various cost concepts practiced in the industry. 2. How labour cost is useful the cost accountant. 3. Bring out the benefits of Activity Based Costing.

PART B

Compulsory

1 x 10 =10 Marks

4. What are all the inventory management systems practiced in industry and highlight the JIT with its merits.

MATERIALS MANAGEMENT (Course Code: 103033) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. How materials are classified and explain the role of materials manager in industry. 2. Analyze the MRP I and II in the manufacturing industry. 3. Why standardization is very crucial in the materials management.

PART B

Compulsory

1 x 10 =10 Marks

4. Evaluate the inventory control systems practiced in the textile industry.

ORGANIZATIONAL DEVELOPMENT (Course Code: 103034) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain the managerial grid model of intervention. 2. Evaluate the developments of O.D in India. 3. How to overcome the hurdles of change and explain the Lewins model of change. PART B Compulsory 1 x 10 =10 Marks

4. How quality of work life impacts the HR intervention strategy

PROJECT MANAGEMENT (Course Code: 103035) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain the different types of project and the selection process. 2. Distinguish between project organization and matrix organization. 3. Explain the CPM and PERT applications in the project management. PART B Compulsory 1 x 10 =10 Marks

4. Explain the control techniques practiced in project management.

RETAIL AND LOGISTICS MANAGEMENT (Course Code: 103036) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Evaluate the recent trends in the supply chain management in India. 2. Analyze the changes in retail theories. 3. How to improve the quality of customer care service.

PART B

Compulsory

1 x 10 =10 Marks

4. Analyze the retail crimes recorded in Indian retail industry and how to stop it.

SERVICES MARKETING (Course Code: 103038) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Distinguish between product marketing and services marketing. 2. What are all the changes in services and its development? 3. Explain the integrated marketing communication mix and its benefits. PART B Compulsory 1 x 10 =10 Marks

4. Evaluate the utility of balanced performance score card.

SOFTWARE ESTIMATION AND COSTING (Course Code: 103039) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks 1. Explain the importance and how to create cost leadership. 2. Evaluate software cost estimation methods. 3. Bring out the cost research trends.

PART B

Compulsory

1 x 10 =10 Marks

4. Describe the cost design concept with examples.

SOFTWARE MAINTENANCE (Course Code: 103040) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. What are all the different types of maintenance are practiced. 2. Write about the various types of problem reporting and their implications on software maintenance. 3. Discuss the software maintenance lifecycle activities in detail and write about the common technical problems encountered in Software maintenance. PART B Compulsory 1 x 10 =10 Marks

4. What are the popular tools used in Software maintenance?

SOFTWARE QUALITY ASSURANCE (Course Code: 103041) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. What questions do you ask to diagnose the existing quality system as a QS auditor? 2. Elaborate the various contents of the software quality plan. 3. Discuss the Boehms software product quality model in detail. PART B Compulsory 1 x 10 =10 Marks

4. Discuss about Software measurement & Methods.

TELECOM SERVICES AND INFORMATION SECURITY (Course Code: 103042) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Compare the advantages & disadvantages of CDMA Technology with other methods. 2. How protocol Architecture is designed and incorporated. 3. By the help of satellite systems how the broadcasting is aired. PART B Compulsory 4. Explain the Encryption techniques with Cryptography? 1 x 10 =10 Marks

TRAINING AND DEVELOPMENT (Course Code: 103043) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. How to measure the need analysis. 2. Describe with examples about the on the job and off the job training techniques. 3. What are all the techniques are used for managerial development. PART B Compulsory 1 x 10 =10 Marks

4. How to evaluate the effectiveness of training and analyze the best method.

MANAGEMENT OF SERVICES (Course Code: 103044) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain Service Quality in Telecom Services Industry. 2. Write about Service Encounter triad. 3. Write about Economic Order Quantity and its role in PART B Compulsory 1 x 10 =10 Marks

4. Discuss in detail the Global Service Strategies.

INTERNATIONAL MARKETING (Course Code: 103045) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. How does International marketing differ from Domestic marketing? 2. Discuss the role of Intellectual property in International Marketing. 3. Discuss the influence of culture and its impact on consumption and communication. PART B Compulsory 1 x 10 =10 Marks

4. Discuss the various sales promotion techniques in international markets.

MANAGING GLOBAL BUSINESSES (Course Code: 103047) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Discuss the role of culture in a MNC. 2. How does internationalization affect Small businesses? 3. Does organizational structure play a vital role in successfully implementing global strategies? PART B Compulsory 1 x 10 =10 Marks

4. Explain the models that explain Global leadership.

TREASURY MANAGEMENT (Course Code: 103048) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain the meaning of Treasury management and its importance. 2. What are the different kinds of financial statements? How are they analyzed? 3. Explain the impact of international financial markets on Indian markets. PART B Compulsory 1 x 10 =10 Marks

4. Explain briefly the environment of Treasury management.

MARKETING RESEARCH (Course Code: 103049) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain the need for Marketing research and its importance. 2. Explain the role of computers in marketing research. 3. What are the important statistical tools which are used to analyze the data in marketing research? PART B Compulsory 1 x 10 =10 Marks

4. Discuss the role of marketing research agencies.

CAPITAL MARKETS (Course Code: 103050) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Trace the developments of the Indian Capital Market. 2. What are the SEBI guidelines relating to the regulations of Mutual funds in India? 3. Compare the development of the Indian and European capital markets. PART B Compulsory 1 x 10 =10 Marks

4. Comment on the performance of derivatives market in India.

MERGERS, ACQUISITION AND CORPORATE RESTRUCTURING (Course Code: 103052) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. What is the rationale behind Mergers? Explain briefly the different types of mergers. 2. How are mergers evaluated? Discuss the different approaches to evaluation. 3. What is a Takeover? Briefly mention the various methods of takeover defenses. PART B Compulsory 1 x 10 =10 Marks

4. What is meant by Stock repurchases, explain the theory behind stock repurchases.

RISK MANAGEMENT AND INSURANCE (Course Code: 103053) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Explain risk and how can it be managed? 2. Write about the automobile insurance policies in India. 3. Write about personal insurance policies and its penetration in India. PART B Compulsory 1 x 10 =10 Marks

4. Write about the McCarran Fergusson Act.

AVIATION MANAGEMENT (Course Code: 103055) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Critically evaluate the changes in the Indian civil aviation industry. 2. Explain the roles and functions of IATA. 3. What are all the changes have taken place in the ticketing facilities in Indian air industry. PART B Compulsory 1 x 10 =10 Marks

4. Discuss the Indian and international safety standards with examples.

AIVATION AND AIRPORT SECURITY (Course Code: 103056) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Discuss the development of Aviation Industry in India. 2. Explain the different safety tools used for screening in Airports. 3. Write about the safety measures undertaken in Airports for ensuring security? PART B Compulsory 1 x 10 =10 Marks

4. Discuss the important issues pertaining to Airport safety.

AIRCRAFT LAW AND CONVENTION (Course Code: 103057) Total: 20 Marks PART A Answer Any Two Questions 1. Discuss the Aircrafts rule of 1937. 2. Discuss the regulatory provisions in an Aircraft. 3. Write about the basic tenets of the International Airports authority Act of 1971 PART B Compulsory 1 x 10 =10 Marks 2 x 5 =10 Marks

4. What are the regulations governing the formulation and working of Air corporations?

AIRPORT ENGINEERING (Course Code: 103058) Total: 20 Marks PART A Answer Any Two Questions 2 x 5 =10 Marks

1. Write about the classifications of Airports. 2. Write about the basic issues taken into consideration while designing an airport? 3. What are the different types of pavement designs used in airports? PART B Compulsory 1 x 10 =10 Marks

4. How are Taxiways designed? Write about the different taxiways used in airports.