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To send comments or report errors regarding this document, please email: UserCustomizedDocs@emc.com. For issues not related to this document, contact your service provider. Refer to Document ID: 120119
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
If you want to install a CX3-40c storage system connected through Fibre Channel switches to a Microsoft Windows server, this document is for you. You can use the procedures in this document to install configurations with a new or existing storage system that you want to connect to a new or existing server. The main topics are Terminology.................................................................................. Before you start ............................................................................. Updating storage-system software.................................................. Installing or updating the HBA driver ............................................ Installing PowerPath on a server .................................................... Installing the Navisphere Server Utility or Navisphere Host Agent........................................................................................... Connecting Fibre Channel switches to the storage system and server........................................................................................... Zoning the switches....................................................................... Registering the server with the storage system ................................ Verifying storage-system health...................................................... Verifying your high-availability configuration ................................. Installing CLARalert software ........................................................ Configuring an existing storage system with Navisphere Manager ...................................................................................... Preparing LUNs to receive data ...................................................... Sending Windows disk information to the storage system ................ Verifying your failover configuration with PowerPath ..................... 2 4 9 13 15 20 30 33 34 39 41 43 46 52 57 59
Terminology
This document uses the following terms:
host A computer that is or will be connected to a CLARiiON storage system. This computer is called either a management station or a server, depending on how it is or will be connected to the storage system. A host from which you manage CLARiiON storage systems. It must be on the same LAN as the storage-system management ports. A management host may also be a server. A host that is already or will be connected through a switch to the Fibre Channel ports on a CLARiiON storage system. A management host may also be a server. A server that is not already connected to or set up for a CLARiiON storage system. The host bus adapter (HBA) that is already installed in a server. The HBA that was not already installed in the server. A storage system that is already connected to a server and configured for storage. A storage-system component that you can add to your storage system or replace in your storage system at your site. Examples of FRUs are disks, power supplies, memory cards, and power supplies. A printed-circuit board with processors, memory modules, and control logic that manages the I/O between the server and the disk modules. A grouping of physical disk partitions into one span of disk storage space. Each LUN you create is distributed equally across the disks in the RAID group. A LUN looks like an individual disk to the servers operating system. A set of disks with the same capacity and RAID type on which you create one of more LUNs.
management station
server
new server existing HBA new HBA existing storage system field-replaceable unit (FRU)
LUN
RAID group
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
storage group
A group of one or more LUNs that you connect to a server to provide the server access to the LUNs. Only the servers connected to a storage group can access the LUNs in the storage group.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Complete the configuration planning worksheets in the storage-system configuration planning guide or planning worksheets document. You can generate the latest version of this guide using the user customized documentation link from the CLARiiON Tools page on the Powerlink website or refer to the version on the documentation and resources CD, which shipped with the storage system.
To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
For any installation, you need A Windows 2000 or Windows Server 2003 host that is or will be a server with Fibre Channel connections to the storage system. This server must have a supported server configuration, that is, it must have all required updates, such as hot fixes or patches, installed. To determine if your server has the required configuration, go to Determining if your server has a supported configuration, page 5 .
If you know the revision and patch level of the Windows operating system on the server, verify that it is a supported server configuration with the E-Lab Interoperability Navigator, as described in Verifying a servers configuration with E-Lab Interoperability Navigator, page 7 .
A Navisphere management station with a supported Internet browser for running Navisphere Manager and on the same network as the storage-system management ports. This host can also be
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
the server. For supported hosts and browsers, refer to the E-Lab Interoperability Navigator on the Powerlink website. A Windows host, which is on the same subnet. You can this host: As a Navisphere management station To initialize the storage system To run the Navipshere Service Taskbar, which runs only on a Windows host As a CLARalert monitor station, which must be a Windows host, but cannot be a server (that is, it cannot send I/O to the storage-system data ports). One or more supported QLogicEmulex Fibre Channel host bus adapters (HBAs), which may already be installed in the server. These adapters must have the latest supported BIOS and driver. For information on supported HBAs, BIOS, and drivers, refer to E-Lab Interoperability Navigator on the Powerlink website.
Never mix Fibre Channel HBAs from different vendors in the same server.
One or more supported Fibre Channel switches, which may already be installed. For information on which switches are supported, refer to E-Lab Interoperability Navigator on the Powerlink website. An optical cable for each storage-processor (SP) Fibre Channel data port you will use on the storage system. (Each SP has two ports.) These cables may already be connected for a configuration with an existing storage system or server. For cable specifications, refer to the technical specifications for your storage system in the documentation section of the Powerlink website. A method for writing data to a LUN on the storage system to test the path from a new HBA to the storage system. You can download an I/O simulator (Iometer) from the following website: http://www.iometer.org/.
Server Utility. If you know the revision and patch level of the Windows operating system on the server, verify that it is a supported server configuration with the E-Lab Interoperability Navigator.
If you do not have the server utility installed, run it from the server support CD.
Starting the Navisphere Server Utility You can run the server utility from the server or from the server support CD.
Note: For Windows servers running version 6.20 or later, you must install the utility to use the registration service feature, which automatically updates server information to the storage system.
Starting the Navisphere Server Utility on a Windows server 1. Run the Navisphere Server Utility by clicking Start > Programs > EMC > Navisphere > Navisphere Server Utility. 2. Select your language, if prompted for it.
A text-based version of the utility is installed automatically when you install the utility. To start the text-based version, at a command prompt enter cd C:\Program Files\EMC\Navisphere Server Utility then enter NaviServerUtilCLI.exe.
Starting the Navisphere Server Utility for Windows on the CD 1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. In the servers drive, insert the server support CD, which shipped with the storage system. The server support menu opens. If you do not see the server support menu, open it: a. From the Windows taskbar, select Start > Run.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
b. In the Run dialog box, enter the following program name, and then click OK: For CX3-series or CX-series drive:\CXSeries.exe where drive is the letter for the CD drive. 3. From the main menu select Run Products from CD. The RUN PRODUCTS page opens. 4. Select Navisphere Server Utility. Generating a high-availability report for a server 1. In the Navisphere Server Utility dialog box, select Verify Server High-Availability to generate a report of the servers environment. This option detects if PowerPath or some other failover software, such as DMP, is running. After the verification, the utility generates a summary report and saves it to the server. 2. In the summary report, select the Checklist tab to view the information about the server that you need to compare against the E-Lab Interoperability Navigator information. Verifying a servers configuration with E-Lab Interoperability Navigator 1. From your web browser, go to the Powerlink website and log in. 2. If you are not registered with Powerlink, register and create a username and password. 3. Select E-Lab Interoperability Navigator from the Tools menu on the right-side of the home page. 4. From the E-Lab Interoperability Navigator page, select Launch E-Lab Interoperability Navigator and then select the Wizards tab. 5. From the drop-down menu, select the CLARiiON Wizards. 6. In Select a wizard, select Host Attach Wizard. 7. For each step of the wizard, provide the requested information based on what is already installed on the server or what you intend to install on the server.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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If the configuration you entered is invalid, an additional step appears in the wizard and a Results, EMC Support Statements pane appears on the right with information to help you provide the requested information in the additional step. If the configuration you entered is valid, a Results link appears on the right. 8. When the Results link appears, click it to view a report that contains information about the configuration you entered. 9. Print and/or save a copy of the report. 10. Close the E-Lab Interoperability Navigator. 11. Compare this report to either the information that you know about your server software or the checklist report you generated using the server utility. 12. If your server software versions and/or patches or hot-fixes are not listed in the Host Attach Wizard report, you need to upgrade to a supported version or patch before continuing.
The Host Attach Wizard only displays options that are supported by EMC. If any of the configuration information on the server utilitys high availability report cannot be found in the wizard, then it is not supported.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Install an enabler for optional SnapView, MirrorView, or SAN Copy, Analyzer, or Navisphere Quality of Service Manager software.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
2. On the CLARiiON Tools page navigation pane, click CLARiiON Software Update tools and then CLARiiON Software Update (Standard).
If the CLARiiON Tools page navigation pane does not have a CLARiiON Software Update (Standard) option, contact your service provider.
3. Follow the recommended steps on the CLARiiON Software Update (Standard) page. 4. When the installation is complete, select Notify your service provider with updated storage system configuration information, and click Finish.
2. On the CLARiiON Tools page navigation pane, click CLARiiON Software Update tools and then CLARiiON Software Update (Hot Fix).
If the CLARiiON Tools page navigation pane does not have a CLARiiON Software Update (Hot Fix) option, contact your service provider.
3. Follow the recommended steps on the CLARiON Software Update (Hot Fix) page. 4. When the installation is complete, select Notify your service provider with updated storage system configuration information, and click Finish.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Downloading and installing the Navisphere Service Taskbar Download the Navisphere Service Taskbar (NST) from a link on the CLARiiON Tools page of the Powerlink website. You may also be able to download the NST from a link on the CLARiiON Installation Tools page, CLARiiON Maintenance Tools page, or the CLARiiON Software Update page.
Note: To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
1. On the CLARiiON Tools page on the Powerlink website, select Navisphere Service Taskbar and select the option to save the software to your host or management station. 2. In the folder where you saved the NST, double-click the setup_NST.exe file, and if necessary, click Run to start the InstallAnywhere wizard. 3. Follow the instructions that appear. After you accept the license agreement, the wizard verifies that the server is running the supported Java Runtime Environment (JRE) version. If the server is running an earlier version of the JRE, select Yes when asked if you want to continue with the installation. The installation wizard prompts you to download and install the later version of the JRE from the Sun website. If the server is running a later version of the JRE, the installation wizard asks if you want to continue with the installation. Select Yes to continue or No to quit the installation.
Important: If you select Yes, the NST may not work properly with a later JRE version. If you select No, and manually remove the later version of the JRE, other applications that require this version may not work properly.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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Installing a software enabler 1. Locate the software enabler CD that shipped in the software kit, and insert it into a drive on the host from which you are running the Navisphere Service Taskbar. 2. Start the Navisphere Service Taskbar by doing either one of the following: Click the Navisphere Service Taskbar icon on your desktop, or Select Start > Programs > EMC > Navisphere > Navisphere Service Taskbar version > Navisphere Service Taskbar version 3. In the taskbars navigation pane, click the Software Assistant tab.
If the navigation pane does not contain a Software Assistant tab, an authorized service provider must install the enabler.
4. In the assistants navigation pane, click Install software, and follow the instructions to install the software enabler and perform any necessary post-installation tasks.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Any updates, such as hot fixes or service packs to the servers operating system that are required for the HBA driver version you will install. For information on any required updates, refer to one of the following: E-Lab Interoperability Navigator on the Powerlink website The HBA vendors website
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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3. Install the driver following the instructions on the HBA vendors website. 4. Reboot the server when the installation program prompts you to reboot. 5. If the installation program did not prompt you to reboot, then reboot the server when the driver installation is complete.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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CAUTION Close all host applications before installing or upgrading to PowerPath 5.0. This is necessary to maintain the integrity of the system and user data while low level disk drivers are installed or upgraded. Failure to do so could result in data loss or corruption of data.
For information on integrating PowerPath into an existing MSCS cluster, refer to the PowerPath for Windows Installation and Administrators Guide in the PowerPath section on the Powerlink website. To find this document on the Powerlink website, enter PowerPath for Windows in the Powerlink search field.
1. Insert the PowerPath installation CD in the servers CD drive. 2. If autoplay is enabled on your server, start the installation as follows: a. When the Getting Started page appears, click the appropriate link in the Installation section for the servers operating system. b. Select Run this program from its current location (or similar message depending on your browser) and click OK. 3. If autoplay is not enabled on the server, start the installation as follows: a. On the Windows taskbar, select Start > Run. b. In the Run window, either browse to or enter the name of the appropriate installation program below and click OK.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
For Windows 2000, enter d:\2000\EMCPP.W2000.x.y.z.GA.exe For 32-bit Windows Server 2003, enter d:\2003\EMCPP.W2003_32.x.y.z.GA.exe For 64-bit Windows Server 2003, enter d:\2003\EMCPP.W2003.64.x.y.z.GA.exe where: d is the CD drive letter x.y.z is the revision of PowerPath on the CD.
If you do not know whether your Windows 2003 Server is 32-bit or 64-bit, right-click My Computer and select Manage. Select System Information > System Summary. View the System Type option. If x86 is displayed, you have a 32-bit system. If IA64 or AMD64 is displayed, you have a 64-bit system.
Alternatively, double-click the platform-specific .exe icon in the appropriate directory on the CD. 4. In the Choose Language Setup window, select the language you want for this installation and click OK. 5. In the setup wizard Welcome window, click Next. 6. In the CLARiiON AX-Series window, select No and click Next. 7. In the Customer Information dialog box, enter your name and organization and click Next. 8. If the Custom Setup dialog box opens, select Next (you cannot connect any third-party storage systems to the server).
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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CAUTION If you want to specify another directory, do not specify the Windows System directory for your system (specified by the %SYSTEMROOT% environmental variable). PowerPath will not function correctly if it is installed in this directory. 9. If the Destination Folder dialog box opens, click Next to install PowerPath in the default directory. 10. In the Ready to Install the Program dialog box, click Install. 11. If the EMC Licensing Tool is displayed, enter your 24-digit registration number in the License Key field, and click Add and then OK.
Type the registration number, including the dashes, exactly as written on the card you received with the software. To reduce common typographical errors, the License Key field accepts either uppercase or lowercase letters, and certain numbers and letters are interchangeable. Specifically, entering the alphabetic letters O, I, S, and B is equivalent to entering the numbers, 0, 1, 5, and 8. If you have additional questions about entering licenses, consult the online help file by pressing F1 from the EMC Licensing Tool. You must have Internet Explorer 5.0 or higher to view these files. If you do not have this browser installed, you may still view the help file, EmcLicTool.chm, directly from the \help folder on the PowerPath installation CD.
12. In the InstallShield Wizard Completed dialog box, click Finish. 13. When the setup wizard asks whether you want to reboot the host, click Yes. When PowerPath is installed, the following PowerPath Administrator icon appears on the Windows taskbar:
For information on using PowerPath, refer to PowerPath in Action in the PowerPath section on the Powerlink website.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
TIP To find this document on the Powerlink website, enter PowerPath in action in the Powerlink search field.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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If you do not want to install both applications, but want to use some of the features available in the server utility, you can run the server utility from the server support CD. Table 1 describes the differences between the host agent and the server utility on a server attached to a storage system.
Important: Depending on the revision of the server utility, some of the features listed in Table 1 may not be available.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Table 1 Function Pushes LUN mapping and OS information to the storage system. Host agent
Differences between the host agent and the server utility Server utility CX3-series and CX-series storage systems No LUN mapping information is not sent to the storage system. Only the servers name, ID, and IP address are sent to the storage system. Note: The text Manually Registered appears next to the hostname icon in the Manager UI indicating that the host agent was not used to register this server. CX3-series and CX-series storage systems Yes You can control whether server information is automatically sent to the storage system by enabling or disabling the registration service feature (see note at the end of the table). This feature is automatically enabled during the installation of the server utility, but you can stop the service at anytime through the services option in the Microsoft user interface. Note that only the servers name, ID, and IP address are sent to the storage system; LUN mapping information is not sent. CX3-series and CX-series storage systems Yes The HA validation feature verifies that failover software is installed on the server and that working paths exist between the server and each SP in the storage system. CX3-series and CX-series storage systems No LUN mapping information is not sent to the storage system. Note that if you are using the server utility to upload a high availability report to the storage system, you must have network connectivity.
Yes LUN mapping information is displayed in the Manager UI next to the LUN icon or with the CLI using the -lunmapinfo command.
No You can run the server utilitys HA validation feature from the CD without having to install the server utility. Yes Network connectivity allows LUN mapping information to be available to the storage system.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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Host agent Yes You must install the host agent on the server.
Server utility CX3-series and CX-series storage systems No You can run the server utility from the CD. However, we recommend that you install it on the server. You must install the utility to use the registration service feature (described above).
Note: If you install both the host agent and revision 6.22.20 or later of the server utility (the order of which does not matter), the server utilitys registration service feature will not be installed. Prior to revision 6.22.20 of the server utility, you could not install the host agent and server utility on the same server.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
4. To install the software from the server support CD (any storage system), do the following: a. In the servers drive, insert the server support CD, which shipped with the storage system. The server support menu opens. If you do not see the server support menu: From the Windows taskbar, select Start > Run. In the Run dialog box, enter the following program name for CX3-series storage systems, and then click OK: drive:\CXSeries.exe where drive is the letter for the CD drive. b. From the main menu select Install Products on Server. The INSTALL PRODUCTS page opens. c. Select Navisphere Host Agent. 5. Follow the instructions on the installation screens to install the Navisphere Host Agent. The Navisphere Host Agent software is installed on the Windows server. If you selected the default destination folder, the software is installed in the drive:\Program Files\EMC\Navisphere Agent directory on Windows Server 2003 (32-bit) or Windows 2000 systems or the drive:\Program Files (x86)\EMC\Navisphere Agent directory on Windows Server 2003 (64-bit) systems. Once the Navisphere Host Agent installation is complete, the Initialize Privileged User List dialog box is displayed. 6. In the Initialize Privileged User List dialog, perform one of the following: If the Config File field contains a file entry, then a host agent configuration file already exists on the server from a previous agent installation. Select Use Existing File to use this configuration file or select Browse to use a different file. The host agent configuration file contains a list of login names for this server. Only users logged in as listed in the Privileged User List can send CLI commands to the storage system.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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If Config File field does not contain a file entry, a host agent configuration file does not exist on the server. Select Create/Overwrite File and browse to the file agent.config. You will then need to add users to the Privileged User List (login names for this server). Only users logged in as listed in the Privileged User List can send CLI commands to the storage system.
Note: There must be at least one entry in the Privileged User List or an error message will appear.
To add a user to the list Click Add to open the Add Privileged User dialog box. In the Add Privileged User dialog box, under User Name, enter the persons account username, for example, Administrator. Under System Name, enter the name of the host running Navisphere Manager (for example, Host4) and click OK. To remove a privileged user from the list Select the privileged username, and click Remove. 7. Click OK to save the new privileged user list and/or the new configuration file. The program saves the host agent configuration file with the new privileged user entries and starts the host agent. 8. In the Navisphere Agent Setup dialog box, click Finish. A command line window opens indicating that the host agent service is starting. 9. If you are prompted to reboot the server, click Yes. 10. If you updated the host agent and were using event monitor, restore the event monitor configuration from a previously copied Navimon.cfg file: a. Stop the agent: At the Windows server, log in as the administrator or the equivalent.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
From the desktop, right-click My Computer and select Manage > Services and Applications > Services The Services pane opens. In the Services pane, right-click Navisphere Agent and select Stop. If asked to confirm your request to stop the agent service, click Yes, and close the Services pane or dialog box. b. Move or copy the saved Navimon.cfg to the real Navimon.cfg file. c. Start the agent: At the Windows server, log in as the administrator or the equivalent. From the desktop, right-click My Computer and select: Manage > Services and Applications > Services The Services pane opens. In the Services pane, right-click Navisphere Agent and select Start. If you want the host agent to start automatically at system startup: Right-click Navisphere Agent and select Properties. The Navisphere Agent Properties dialog box opens. Select the General tab. In Startup Type, select Automatic. The host agent will now start automatically at system startup. Close Computer Management. It may take a few minutes for the host agent to start if either applications are using the storage system or the SP event log is large and the host agent configuration file is not set up. 11. Click Done to exit the installation wizard. 12. If you have a multihomed host (multiple NIC cards installed on the host), create an agentID.txt file to ensure that the agent finds the correct NIC card.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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Note: A multihomed host machine has multiple IP addresses connected to networks; it is physically connected to multiple data links that can be on the same or different networks. When you install Navisphere Host Agent on a multihomed host, the host agent, by default, binds to the first NIC in the host. If your host is multihomed, for the host agent to successfully register with the desired CLARiiON storage system, you need to configure the host agent to bind to a specific NIC. You do this by setting up an agentID.txt file.
a. Using a text editor that does not add special formatting, create a file named agentID.txt (case sensitive) in the directory C:/ProgramFiles/EMC/Navisphere Agent. b. Add the following two separate lines to the agentID.txt file, with no special formatting: First line: Fullyqualified hostname of the host Second line: IP address of the HBA/NIC port that you
want Navisphere agent to use
For example, if your host is named host28 on the domain mydomain.com and your host contains two HBAs/NICs, HBA1/NIC1 with IP address 192.111.222.2 and HBA2/NIC2 with IP address 192.111.222.3, and you want the host agent to use NIC 2, you would configure agentID.txt as follows:
host28.mydomain.com 192.111.222.3
Note: The agentID.txt file should contain only these two lines, without any formatting. The first line should contain the hostname and the second line should contain the IP address of the HBA/NIC port as described above. Both lines should end with a carriage return. As a result, the cursor will be on a third line but this line should not contain any text.
c. Save the agentID.txt file. d. If a HostIdFile.txt file is present in the C:/ProgramFiles/EMC/Navisphere Agent directory, delete or rename it.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
e. Restart the host agent. f. Once the host agent has restarted, verify that the host agent is using the correct IP address that is entered in the agentID.txt file by doing one of the following: In Navisphere Manager, verify that the host IP address is the same as the IP address that you entered in the agentID.txt file. If the address is the same, the agentID.txt file is configured correctly. View the new HostIdFile.txt file. You should see the IP address that is entered in the agentID.txt file. 13. If you installed the host agent from the CD, close the server support menu by selecting Main Menu and then Exit. You can now remove the CD from the servers CD drive. 14. Verify that Navisphere Agent is installed using the Add/Remove Programs dialog box.
1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. To download the software for CX3series or CX-series storage systems, do the following: a. On the Powerlink website, select Support > Software Downloads and Licensing and navigate to the Navisphere Server Utility download section, which may be in either the CLARiiON Navisphere Server Utility section or the CLARiiON Navisphere Manager section.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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b. Select the appropriate Navisphere Server Utility version to download and select the option to save the software to your server. c. In the directory where you saved the software, double-click the executable file to start the installation wizard. 3. To install the software from the server support CD (any storage system), do the following: a. In the servers drive, insert the server support CD, which shipped with the storage system. The server support menu opens. If you do not see the server support menu, follow these steps to open it: From the Windows taskbar, select: Start > Run In the Run dialog box, enter the following program name, and then click OK: For CX3-series or CX-series drive:\CXSeries.exe where drive is the letter for the CD drive. b. Select your language, if prompted for it. c. From the main menu, click Install Products on Server. d. From the Install Products menu, click Navisphere Server Utility to open the installation wizard. 4. Follow the instructions on the installation screens and accept all the defaults.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
If you do not have the host agent installed, do not disable the Registration Service feature (it is enabled by default). The Registration Service feature automatically registers the servers HBAs with the storage system after the installation and updates server information to the storage system whenever the server configuration changes (for example, when you mount new volumes or create new partitions). If you have the host agent installed and you are installing revision 6.22.20 or later of the server utility, the server utilitys Registration Service feature will be disabled by default and we recommend that you do not install it. Prior to revision 6.22.20 of the server utility, you could not install both applications on the same server.
5. If you are prompted about updating information when the server starts, click Yes. 6. If you are prompted to reboot the server, click Yes. 7. When the installation is complete, click Done to exit the wizard. 8. If you installed the server utility from the CD, close the server support menu by selecting Main Menu and then Exit. You can now remove the CD from the servers CD drive.
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Cabling the Fibre Channel switch to the storage system (if necessary)
For highest availability with a multiple-HBA server, connect one Fibre port on SP A to one switch and one Fibre port on SP B to another switch port.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Customer-installable switches are easily configured. Some are preconfigured, to use only ports 0 and 4 for SP connections and only ports 1-3 and 5-15 for HBA connections. With switches set up in such hard zones, you can connect the Fibre ports only to ports 0 and 4 and HBAs only to ports 13 and 515. For highest availability with one of these hard zoned switches and a multiple-HBA server, connect either Fibre port on SP A to switch port 0 and either FE port on SP B to switch port 4. For each Fibre port that you want to connect to the switch: 1. Remove the protective cover from the optical connector on the switch port that you will use and from one end of the optical cable, and plug the cable into the switch port. 2. Remove the protective covers from the Fibre connector on the SP and from the free end of the optical cable, and plug the cable into the Fibre connector (Figure 1).
1F
ibre
EMC3459
Figure 1
Connecting optical cables from the switch to the Fibre Channel front-end ports
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
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b. Remove the protective covers from the free end of the optical cable and from the lowest-numbered unused switch port (for hardzoned switch ports 1-3 and 5-15), and plug the cable into the switch port.
For a hard-zoned switch, you must use these ports in order from 1-3, 5-15.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
3. Locate the zoning wizard CD that shipped with the switch. 4. Using the instructions provided with the CD, run the zoning wizard and select the zone configuration that is applicable to the way that you connected the storage-system Fibre ports and the server HBA ports to the switch.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
Starting the Navisphere Server Utility on a Windows server 1. Run the Navisphere Server Utility by clicking Start > Programs > EMC > Navisphere > Navisphere Server Utility. 2. Select your language, if prompted for it.
A text-based version of the utility is installed automatically when you install the utility. To start the text-based version, at a command prompt enter cd C:\Program Files\EMC\Navisphere Server Utility then enter NaviServerUtilCLI.exe.
Starting the Navisphere Server Utility for Windows on the CD 1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. In the servers drive, insert the server support CD, which shipped with the storage system. The server support menu opens. If you do not see the server support menu, open it: a. From the Windows taskbar, select Start > Run. b. In the Run dialog box, enter the following program name, and then click OK: For CX3-series or CX-series drive:\CXSeries.exe where drive is the letter for the CD drive. 3. From the main menu select Run Products from CD. The RUN PRODUCTS page opens. 4. Select Navisphere Server Utility. Registering the server using the Navisphere Server Utility for Windows
Note: If the host agent is running, stop the host agent service.
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1. In the Navisphere Server Utility dialog box, select Register this server to all connected storage systems. The utility automatically scans for all connected storage systems and lists them under Connected Storage Systems. Locate the WWN of the HBA you just installed. The HBA should appear once for every SP port it is connected to.
If the utility is already running, it does not automatically perform a scan, and you must click Rescan.
2. Click Next to register the server with the storage system. The utility sends the servers name and WWN of the HBA to each storage system. Once the server has storage on the storage system, the utility also sends the device name and volume or file system information for each LUN in the storage system that the server sees. 3. Click Finish to exit the utility. 4. If you stopped the host agent, restart it.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
If you do not have a supported version of the JRE installed, you will be directed to the Sun website where you can select a supported version to download.
4. Enter the username and password for the account you want to use. The Navisphere Manager main window opens with a navigation pane on the left that contains the Navisphere Task Bar and an Enterprise Storage window on the right. The Navisphere Task Bar consists of the following tabs: Storage Management, Monitoring, Replication, Reporting, Service. When you select a tab, it displays one or more icons for starting the wizards. The Enterprise Storage window contains tabs for the following trees: Storage tree Displays a storage-system icon for every storage system in this domain. Hosts tree Displays a host icon for each server connected to any storage system in this domain. Monitors tree Displays a monitor icon for: Every monitored storage system in the domain. Storage systems that do not belong to the domain, but are physically connected to a storage system that does belong. An example is a SAN Copy destination storage system.
Verifying HBA registration using Navisphere Manager 1. From the Navisphere Manager Storage tree, right-click the icon for the storage system for which you want to verify HBA registration, and click Connectivity Status. The Connectivity Status dialog box opens. 2. Verify that the server to SP port connection is displayed as Yes under the Logged In and Registered columns. If not, refer to the Troubleshooting Flowcharts section on the CLARiiON tools page on the Powerlink website.
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Note: To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
Once all HBAs belonging to a server are registered, you can assign the server to storage groups.
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You download the NST from a link on the CLARiiON Tools page of the Powerlink website to a Windows management station that is connected to the storage-systems management ports. If you do not have a Windows management station, your service provider may run this wizard. To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
1. If you do not have the Navisphere Service Taskbar running: a. Download and install the Navisphere Service Taskbar from the CLARiiON Tools page on the Powerlink website to a Windows management station that is connected to the storage-systems management ports.
To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
b. Start the Navisphere Service Taskbar by doing one of the following: Click the Navisphere Service Taskbar icon on your desktop, or Select Start > Programs > EMC > Navisphere > Navisphere Service Taskbar version > Navisphere Service Taskbar version 2. In the taskbars navigation pane, select the Hardware Maintenance tab.
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3. In the tabs navigation pane, select Verify Storage System. 4. If the Navisphere Connections window opens, enter the IP address or hostname of an SP in the storage system whose health you want to check, and follow any instructions. 5. Review the report that the wizard generates, and if it lists any problems try to resolve them. For assistance in resolving any problems, see the troubleshooting flowcharts for the CX3-series storage system on the CLARiiON Tools page of the Powerlink website.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
b. In the Run dialog box, enter the following program name, and then click OK: For CX3-series or CX-series drive:\CXSeries.exe where drive is the letter for the CD drive. 3. From the main menu select Run Products from CD. The RUN PRODUCTS page opens. 4. Select Navisphere Server Utility.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
CLARalert uses a centralized monitoring environment. In a centralized monitoring environment you designate a monitor station to monitor the events of storage systems you specify. The centralized monitoring environment is a monitoring environment option for Event Monitor, which is a feature of the Navisphere Manager application. During the CLARalert installation, you designate the monitor station and portal system to configure your centralized monitoring environment. The storage system that you designate as a portal system during CLARalert installation is automatically added to the list of monitored storage systems. You can later add storage systems to your centralized monitoring environment using Navisphere Manager. For more information, see the Navisphere Manager help, which is in the Navisphere Manager UI or the Documentation/White Paper Library on the Powerlink website. The Documentation/White Paper Library has the most recent version.
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For a new CLARalert installation, the wizard automatically installs the email notification service, which sends event notification to your service provider via email (SMTP). CLARalert integrates with WebEx, allowing you to initiate real-time customer support sessions over the web. See the WebEx EMC Support Center at https://emcsupport.webex.com for more information on WebEx.
CLARalert requirements
CLARalert installation and operation requires that TCP ports 80, 443, 25 (SMTP server) are open. Refer to the EMC CLARalert Release Notes for the most current CLARalert environment and system requirements.
The CLARalert version must be at or later than the version of FLARE Operating Environment (OE) running on each storage system that the monitor station monitors. CLARalert installation requires: A monitor station, which is a host running a supported Windows operating system. For supported versions, refer to the EMC CLARalert Release Notes. The monitor station cannot be a server (host connected to storage-system data ports), and it must be on the same network as your storage-system management ports. CLARalert is installed on and runs on the monitor station. The monitor station must have a static or DHCP reserved IP address. The wizard automatically detects and supplies the IP address for the monitor station, which is required for CLARalert installation. You can verify the IP address in the wizard and, if required, supply a different one. A portal system, which is a storage system running the required FLARE Operating Environment (OE ) version. For required versions, refer to the EMC CLARalert Release Notes. You must provide the IP address for either SP of the portal system during CLARalert installation. You must also supply login credentials for the portal system (global manager or global administrator) during installation.
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If your CLARalert installation will use email notification, for example, for a new installation, you will need connectivity to an outgoing SMTP server. You must provide the IP address for the SMTP server during CLARalert installation. You must also provide your service provider email address (to) and your local email address (from) for email notification.
If you do not have an existing monitor station You can create a monitor station by installing CLARalert on a Windows host. If you have an existing monitor station running CLARalert You can upgrade CLARalert on the monitor station. The upgraded CLARalert will use the previously configured method for event notification. If you have an existing monitor station running event monitor You can install CLARalert on the monitor station.
2. In the folder where you saved CLARalert_version.exe, double-click the file, or if necessary, right-click the file and select Run as to run the InstallAnywhere wizard using a different users credentials. 3. Follow the steps in the wizard, using the information from the completed CLARalert Worksheet in the planning guide for your storage-system. You can generate the latest version of the planning guide using the customized documentation link from the CLARiiON Tools page on the Powerlink website, or you can view the version on the documentation and resources CD, which shipped with the storage system.
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4. Enter the username and password for the account you want to use.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
The Navisphere Manager main window opens with a navigation pane on the left that contains the Navisphere Task Bar and an Enterprise Storage window on the right. The Navisphere Task Bar consists of the following tabs: Storage Management, Monitoring, Replication, Reporting, Service. When you select a tab, it displays one or more icons for starting the wizards. The Enterprise Storage window contains tabs for the following trees: Storage tree Displays a storage-system icon for every storage system in this domain. Hosts tree Displays a host icon for each server connected to any storage system in this domain. Monitors tree Displays a monitor icon for: Every monitored storage system in the domain. Storage systems that do not belong to the domain, but are physically connected to a storage system that does belong. An example is a SAN Copy destination storage system.
Allocating storage to an existing storage system with the Navisphere Task Bar wizards
1. Locate your completed storage-system disk information worksheet so you can refer to it in the steps that follow. 2. In the Navisphere Task Bar, click the Storage Management tab. 3. If you need additional LUNs for the server, use the Allocate wizard on the Storage Management tab to create them. 4. If you want to assign existing LUNs to the server, use the Assign wizard on the Storage Management tab to assign them.
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For high availability, a host can connect to only one storage group per storage system at a time. If you connect a host that is already connected to another storage group, the host will disconnect from the first storage group. When you disconnect a host from a storage group, and then connect it to a different storage group, the host can no longer perform I/O to the first storage group.
5. Verify that the storage group was assigned to the server. To verify that a storage group is assigned to the server In the Storage tree: Click the icon for the storage system with the storage group whose server connection you want to verify. Click the Storage Groups icon. Click the icon for the storage group. If the storage group is assigned to a server, an icon for that server appears under the storage group icon.
Allocating storage to an existing storage system with the storage tree options
1. Locate your completed storage-system disk information worksheet so you can refer to it in the steps that follow. 2. If you need additional RAID groups for the server, create one or more RAID groups.
A RAID group is a set of disks, all with the same capacity and redundancy, on which you create one or more LUNs. A RAID 6 group usually has 6 or 12 disks, but can have 4, 8, 10, 14, or 16 disks. RAID 6 groups are supported on CX3-series storage systems running FLARE OE version 03.26 or higher. A RAID 5 group must include at least three disks, a RAID 3 group must include five or nine disks, and a RAID 1/0 group must include at least two disks. The storage-system type determines the number of RAID groups that it supports.
To create a RAID group In the Navisphere Manager tree, right-click the icon for the storage system, and click Create RAID
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Group. For details on creating RAID groups, use the Navisphere Manager help.
The disk modules in slots 0 through 4 of the first DAE (enclosure 0, bus 0) provide mirrored boot and recovery capability, and are preconfigured according to their slot assignment before shipment. Do not move a disk module in slots 0 through 4 from its assigned slot to another slot. Remove one of these disk modules only if it has failed and you are replacing it with a new module.
3. Create additional LUNs on any additional RAID groups you created or on existing RAID groups on which you need additional LUNs for the server. To create a LUN In the Navisphere Manager tree, right-click the icon for the storage system, and click Bind LUNS. For details on binding a LUN, use the Navisphere Manager help. 4. Create any additional storage groups that you need for the server. To create a storage group In the Navisphere Manager tree, right-click the icon for the storage system, and click Create Storage Groups. For details on creating storage groups, use Navisphere Manager help. 5. Add the new LUNs you created to new or existing storage groups.
Adding a LUN to a storage group makes the LUN accessible to the servers connected to the storage group. If a LUN is placed in more than one storage group, all servers in those storage groups must be in a cluster configuration.
To add a LUN to a storage group Right-click the icon for the storage group to which you want to add LUNs, and click Select LUNs. For details on adding LUNs to storage groups, use the Navisphere Manager help. 6. Assign a new or existing storage group to the server. To assign a storage-group to a server In the Navisphere Manager tree, right-click the icon for the storage group to which you want
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to connect a server, and then click Connect Hosts. For details on connecting servers to storage groups, use the Navisphere Manager help.
For high availability, a host can connect to only one storage group per storage system at a time. If you connect a host that is already connected to another storage group, the host will disconnect from the first storage group. When you disconnect a host from a storage group, and then connect it to a different storage group, the host can no longer perform I/O to the first storage group.
7. Verify that the storage group was assigned to the server. To verify that a storage group is assigned to the server In the Navisphere Manager tree: Click the icon for the storage system with the storage group whose server connection you want to verify. Click the Storage Groups icon. Click the icon for the storage group. If the storage group is assigned to a server, an icon for that server appears under the storage group icon.
Verifying that PowerPath for Windows sees all paths to the LUNs
1. On the server, configure PowerPath: powermt config
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
2. On the Windows taskbar, either double-click the PowerPath Administrator icon or right-click the icon and select PowerPath Administrator. 3. In the results pane, verify that the path metric for each LUN is n/n where n is the total number of paths to the LUN.
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Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
b. Right-click any unknown disk in the Disk Management window, and click Write Signature. c. In the Write Signature Wizard screen, select all the disks and click OK. The status of any unknown disks becomes basic. d. If you want to upgrade a basic disk to a dynamic disk, right-click the disk, click Upgrade to Dynamic Disk, select the disk you want to upgrade, and click OK. The status of any basic disks you selected to upgrade becomes dynamic. You are now ready to create Windows partitions on the disk. The procedure for creating partitions differs depending on whether the disk is basic or dynamic.
a. In the Computer Management tree under Storage, right-click Disk Management and click Rescan Disks. The LUNs should appear as unknown disks in the Disk Management window. If they do not appear, restart Windows, and when Windows is running, rewrite the digital signature as described in the previous step. b. Right-click any unknown disk in the Disk Management window, and click Initialize. c. In the Initialize Wizard screen, select all the disks and click OK. The status of any unknown disks becomes basic. d. If you want to upgrade a basic disk to a dynamic disk, right-click the disk, click Convert to Dynamic Disk, select the disk you want to convert, and click OK. The status of any basic disks you selected to upgrade becomes dynamic. 6. If you want to create a partition on the disk that is greater than 2 TB, right-click the disk and select Convert to GPT and click Next. To verify that the disk is a globally unique identifier partition table (GPT) disk, right-click the disk again. If the option to convert to GPT does not appear, the disk is a GPT disk. You are now ready to create Windows partitions on the disk. The procedure for creating partitions differs depending on whether the disk is basic or dynamic.
Installing a CX3-40c Storage System in a Fibre Channel Switch Configuration with a Windows Server
2. In the Create Partition Wizard, click Next and follow the instructions that appear on the screen to select a primary or extended partition, specify the partition size, and assign a drive letter or path for the partition. 3. In the Format Partition screen, select Quick Format, and follow the instructions that appear. 4. If you want a logical drive on an extended partition, create it: a. Right-click the free space area of the extended partition, and click Create Logical Drive. b. In the Create Logical Drive Wizard, click Next and click Logical Drive. c. Follow the instructions that appear on the screen to specify the partition size and assign a drive letter or path for the partition. d. In the Format Partition screen, select Quick Format, and follow the instructions that appear. The partition or logical drive is ready for data.
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The Navisphere Agent Properties dialog box opens. b. Select the General tab. c. In Startup Type, select Automatic. 6. Close Computer Management. The host agent will now start automatically at system startup. It may take a few minutes for the host agent to start in either of the following situations: Applications are using the storage system. The SP event log is large and the host agent configuration file is not set up.
Verifying that the storage system received the LUN information using Navisphere Manager
1. Start Navisphere Manager on the storage system with the LUNs. 2. For each LUN in the storage system that is connected to the server, display its Navisphere Manager LUN Properties Hosts page: a. In the Navisphere Manager Storage tree, navigate to the LUN you want to verify. b. Right-click the icon for the LUN, and click Properties. 3. Verify that the Properties page displays a physical device and logical device name for the LUN.
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PowerPath shows the paths from the server to the LUNs that you expect for your configuration.
To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
6. For each HBA connected to the storage system: a. Start writing data to a LUN. b. Disconnect the cable from one HBA connected to the storage system. c. After several seconds, look at the Details pane and verify that one or more of the disks in the storage system have red slashes through them, their status is degraded, and their path metric is m/n, where n is the number of paths to the disk and m is the number of working paths, which is less than n. For example, if the server has 4 paths to a disk in the storage system and 1 path fails when you disconnect the cable, then n=4 and m=3, so the path metric is 3/4. d. Reconnect the cable that you disconnected from the HBA. e. Right-click the PowerPath Monitor icon on the taskbar, and select All Tasks and Restore All Devices. f. After several seconds, look at the details pane and verify that none of the disks in the storage system have red slashes through them, their status is optimal, and their path metric is n/n. If any disks do not have optimal status and their path metric is not n/n, refer to the troubleshooting flowcharts on the CLARiiON Tools page on the Powerlink website.
To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
7. Restart any applications that you stopped and re-enable any user logins to the server that you disabled.
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Copyright 20062007 EMC Corporation. All Rights Reserved. EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. All other trademarks used herein are the property of their respective owners.
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