CURRICULUM VITAE

Firstname: Dewandranath (Dave) Surname: Kissoondoyal

Designation: ACMI, MBA Nationality: Mauritian Status: Married

Date of Birth: 05 October 1965 CONTACT DETAILS Royal Road Union Park Nouvelle France Mauritius Phone: + 230 6778059 Fax: +44 (0) 7092 292280 Mobile: + 230 2578703 Email: dave@isoc-mu.org dave@kmpglobal.com Profession: CEO at KMP Global Ltd EMPLOYMENT HISTORY From: From: From: From: 01-11-2009 01-02-2009 01-01-2008 01-03-2005 to to to to date as CEO, KMP Global Ltd 30-11-2009 as Director of I.T, Apollo Solutions Ltd 31-01-2009 as Director of I.T, Intelenet Mauritius Ltd 31-12-2007 as Director of I.T, Teleforma Ltd

Responsible and management of Telecommunications and Computer networks for all the above mentioned companies, including management of technical staff. Configure, install, test, troubleshoot and maintain Servers, CISCO Routers, Switches, Pabx, Mux, Routers, Hubs, Modems and other Telecommunication equipments. Set up WAN Networks with partner companies in the USA and India. Responsible to overall IT, Security and Business Continuity Planning Strategies of the companies. Bowman International / Intercall Communications Ltd From: 01-09-1999 to date as Group Technical Director and C.T.O at Bowmans Seconded for duty in Isle of Man between 01 January 1999 and 18th January 2001 From: 01-09-1998 to 30-08-1999 as Group Network Manager at Bowmans From: 01-09-1996 to 30-08-1998 as Telecommunications Manager, Responsible and management of Telecommunications and Computer networks for the Bowman group of companies, including management of technical staff.

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Configure, install, test, troubleshoot and maintain Servers, Routers, Switches, Pabx, Mux, Routers, Hubs, Modems and other Telecommunication equipments. Work with Ericsson Diax ANS. Avaya Definity G3i Avaya Definity G3r IBM Risc 6000, BULL DPX20/600 DTX 240E/F ECI Telecom RAD DXC - 30 Cisco 1700/2500/3800 Series Routers Cisco PIX 501/515 Firewall with Failover Cisco Catalyst Switches CISCO SIP Servers NOKIA IP350 with Checkpoint NG Firewall Multitech Statistical Multiplexer MUX 32 SUN Systems - SPARKstation 5, SunFire V880 Dell PowerEdge Servers Dell Powerconnect Gigabit Switches 3COM Hubs and Switches Dictaphone Prolog Digital Voice Recorders Racal Digital Voice Recorders-WORDNET software Nice Digital Recording Systems Servers, computer workstations and peripherals Freedom Terminals Dynametric Audio Couplers Plantronics and GN Netcom Headsets Software used: Microsoft Windows 2000 with IIS Windows XP Professional Microsoft Office XP Professional Microsoft SQL Server Redhat Linux Enterprise Server MySQL 5.0 Cicsoworks for Windows/ Whatsup Gold Etherpeek Packet Analyser GFI Network Monitor 3COM network Supervisor CISCO PDM (Pix Device Manager) Checkpoint NG with AI Firewall CISCO IOS 12.3 Symantec Norton Internet Security Symantec Corporate Antivirus Merak Mail Server Blanche Birger Co. Ltd - MAURITIUS From: 01-04-1990 to: 31-08-1996 as Field/Customer Engineer Field Engineer/Project Leader Commission, install, configure, test, troubleshoot and maintain a wide range of products including Servers: PCs: Printers: NCR 5100/4100/3000 series; before NCR 81xx, 91xx, 94xx series NCR 32XX Series, 31xx series NCR 64xx series, Genicom

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STAR LC/ZA/NB Series IMAGE inkjet Terminals: NCR 29xx,NCR 49xx series; ADDS Telecom equipments: Modems, Hubs, Interface Converters, Mux, Transceivers Terminal Servers (RACAL/XYLOGICS/NCR/RAD) PABX: AT&T (Lucent Technologies) Definity G3i/G3r AT&T (Lucent Technologies) Merlin Legend AT&T (Lucent Technologies) Partner series VOICE MAIL SYSTEMS: AT&T (Lucent Technologies) AUDIX (Audio Digital Exchange) VOICE RESPONCE SYSTEMS: AT&T (Lucent Technologies) CONVERSANT MAP 40/100 POS SYSTEMS: VERIFONE SYSTEMS ATM SYSTEMS: NCR/AT&T 56XX Series EMBOSSING SYSTEMS: DATACARD 31xx series CALL ACCOUNTING SOFTWARE: MOSCOM CASW VIDEO CONFERENCING: PictureTel - as ISDN BRI station on AT&T PBX STRUCTURED CABLING: AT&T SYSTIMAX Initially I was employed as field Engineer when I had to attend customers and commission, install, test, troubleshoot and fix their problems. Then I was promoted to Customer Engineer where I had to receive customers complaints. Before leaving the company, I was promoted to project leader where I was responsible from the initial planning of any project till the implementation of it. Project handled: 1. Setup of VISA and Mastercard communications setup using Racal Milgo MUX and modems. 2. Installation of State Bank of Mauritius AT&T Definity PABX and Phonebanking MAP 100 IVR Platform 3. Installation of NCR ATM machines at the different banks in Mauritius 4. Setup of HSBC communication networks using RACAL MILGO modems Overseas Telecommunications Co. Ltd - MAURITIUS From: 01-10-1986 To: 31-03-1990 as Technical Engineer I was employed in the switching department where I had to monitor/troubleshoot and fault-find all the telecommunications networks for international voice and data as well as local leased circuits. I was also repairing computers, fax, telex and telecopy machines National Transport Authority - MAURITIUS From: 01-06-1985 To: 30-09-1986 Clerical Officer This was a typical clerical job dealing with filing, data entry and updates, receiving customer complaints, representing the Authority at the Court, dealing with customers... ___________________________________________________________________

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TRAINING in Mauritius At Bowman: Windows 2000 Server, Windows XP Professional Checkpoint NG AI Checkpoint VPN-I Pro Checkpoint SVN Foundation Red Hat Essentials (RH033) Red Hat Linux Network & Security (RH 253) Red Hat Linux System Adm (RH131) MySQL & PHP on Linux

Blanche Birger (NCR/AT&T-Lucent Techn.) Co. LTD PCs, DOS, WIN95, WIN-NT SCO-Unix System administration AT&T UNIX System Administration NCR Tower UNIX Operating Software Interactive Voice Response [IVR] System (AT&T) Verifone Point of Sale (POS) systems Networks; Ethernet, Token Ring for Financial Banking systems (O.T.S Cassis) Site Training on Operating course of NEAX 61-INTS International Switching System from NEC. Japan OVERSEAS TRAINING Data Communication at the National Data Systems Johannesburg NCR S.Africa Automatic Teller Machines (ATM) course Birmingham NCR UK. Embossing Machines and Communication at Datacard Southampton UK. PABX and Switching Systems AT&T Global Business Telecommunication Systems at (Lucent Technologies) Denver, Colorado USA. AUDIX (Audio Digital Exchange) Voice Messaging System (Lucent Technologies) Automatic Call Distribution and Call Vectoring (Lucent Technologies) CenterView Call Management System (CMS) Basic Training on the ANS at Ericsson Diax, Struer Denmark General O & M Training at Ericsson Diax, Struer Denmark LANGUAGES: French, English, Hindi, Creole and Bhojpuri (Written & Spoken)

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Dave Kissoondoyal, MBA, ACMI

CEO at KMP Global Ltd dave@isoc-mu.org dave@kmpglobal.com

Summary
1. CEO at KMP Global Ltd 2. Member of At Large Advisory Committee of Internet Corporation for Assigned Names and Numbers-ICANN 3. Associate Member of Chartered Management Institute, UK. 4.One of the nominees of the Junior Chamber International for the Most Outstanding Young Person for the Republic of Mauritius for years 1996 and 2003 5. National expert of the World Summit Award in the framework of World Summit on the Information Society. 6. Ex Editor of the Open Site Internet Encyclopedia. http://open-site.org/profiles/mauritian.html . 7.Featured member of the TakingItGlobal Community. http://profiles.takingitglobal.org/Mauritian . 8. Member of the Development Gateway Community. http://topics.developmentgateway.org/ict/um/showGeneralMemberProfile.do~userId=10001400. 9. Member of the Digital Divide Network. http://www.digitaldivide.net/profile/mauritius. 10. Member of Public Interest Registry .ORG Advisory Council. Public Interest Registry(www.pir.org) is a not-for-profit corporation created by the Internet Society to manage the .ORG domain. PIR's mission is to manage the .ORG domain in an exemplary manner while educating and empowering global non-commercial community to more effectively utilize the Internet. 11. Member of the The African Stakeholders Network (ASN) of the United Nations Information and Communication Technologies Task Force. The ASN has been launched to ensure that United Nations-efforts to bridge the digital divide in Africa are better coordinated, more inclusive and reflective of the significant efforts already underway to develop an African information society. http://www.unicttaskforce.org/perl/user.pl?do=profile;id=2525 12. Ex Member of the UNESCO's Information for All Programme (IFAP). IFAP is an

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intergovernmental Program of UNESCO. http://www.unesco.org/webworld/ifap

Specialties
Networking, Internet Policy, Privacy rights, Social Life, Non-commercial activities, ICT awareness programs, Internet promotion -----------------------------------------------------------Overseas Training: a.Training from NEC Corporation, Japan b.Training at National Data Systems South Africa c.Training at AT&T United Kingdom d.Training at DataCard United Kingdom e.Training at AT&T- USA f. Training at Ericsson Denmark g.Training at CheckPoint South Africa

Experience
CEO at KMP Global Ltd November 2009 - Present (1 year 5 months) KMP Global help companies manage the Global Sourcing Lifecycle of their Outsourced / Off shored Business Processes (BPO), IT Functions (ITO) and Knowledge Process Outsourcing (KPO), while ensuring proper provider selection and successful transition. KMP Global offers a complete Consulting package, which includes end-to-end management and execution follow-up of outsourcing activities of a company - from strategy workshops to outsourcing services definition. From Market research & location selection to process optimization & transition management. At Large Advisory Committee Member at ICANN ALAC January 2009 - Present (2 years 3 months) To reach another person on the Internet you have to type an address into your computer - a name or a number. That address has to be unique so computers know where to find each other. ICANN coordinates these unique identifiers across the world. Without that coordination we wouldn't have one global Internet. ICANN was formed in 1998. It is a not-for-profit partnership of people from all over the world dedicated to keeping the Internet secure, stable and interoperable. It promotes competition and develops policy on the Internets unique identifiers. ICANN doesnt control content on the Internet. It cannot stop spam and it doesnt deal with access to the Internet. But through its coordination role of the Internets naming system, it does have an

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important impact on the expansion and evolution of the Internet. "At-Large" is the name for the community of individual Internet users who participate in the policy development work of ICANN. ALAC Executive Member at ICANN - The Internet Corporation for Assigned Names and Numbers 2009 - Present (2 years) Member at NCUC ICANN May 2004 - Present (6 years 11 months) The Noncommercial Users Constituency (NCUC) is the home for civil society organizations in ICANN's Generic Names Supporting Organization (GNSO). With real voting power in ICANN, it develops and supports Internet policies that favor noncommercial communication and activity on the Internet, and it participates in the selection of ICANN Board members. Featured Member at TakingITGlobal April 2004 - Present (7 years) TakingITGlobal.org is an online community that connects youth to find inspiration, access information, get involved, and take action in their local and global communities. It's the world's most popular online community for young people interested in making a difference, with hundreds of thousands of unique visitors each month. Member at Public Interest Registry .ORG Advisory Council 2003 - Present (8 years) Composed of leaders from a broad spectrum of the noncommercial organizations around the world, the .ORG Advisory Council was created to advise on issues ranging from public policy to the introduction of new services. Their perspectives, representing the voice of the is global noncommercial community, play a vital role in the long-term success of .ORG. 2 recommendations available upon request 2003 - Present (8 years) Advisory Council Member at Public Interest Registry (PIR) 2003 - Present (8 years) Advisory Council Member at Public Interest Registry 2003 - Present (8 years) Expert at Small Islands Developing States Network - SIDSnet June 2002 - Present (8 years 10 months) The implementation of internationally agreed development goals in SIDS, in particular the Mauritius
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Strategy of Implementation (MSI), the Barbados Programme of Action (BPoA), and the Millennium Development Goals (MDGs) has been assisted by the Small Island Developing States Network (SIDSNet). Established in 1997 as a direct follow-up to the 1994 Barbados Programme of Action (BPoA), the primary goal of SIDSnet is to support the sustainable development of SIDS through enhanced information and communication technology (ICT). National Expert at World Summit Award March 2002 - Present (9 years 1 month) A global Information Society that deserves this name is one that enables all people, wealthy or not, to create, receive and share information and knowledge for their own economic, social, cultural and political benefit. The World Summit on the Information Society (WSIS), held in Geneva in December 2003 and in Tunis in 2005, intends to make this vision real. The World Summit Award (WSA), held in the framework of the WSIS, puts its emphasis on a core part of the Information Society that is often overlooked: high-quality e-contents and applications. By selecting, presenting and promoting the best products from all over the world in that field, it makes a contribution to bridging the Digital Divide and narrowing the Content Gap. Member at Digital Divide Network February 2002 - Present (9 years 2 months) About the Digital Divide Network There currently exists a gap between people who enjoy the benefits of technology and those whose lives could be significantly improved by it. In most cases, lack of access to existing and new technologies prevents these individuals from truly taking advantage of computers and the Internet. While this is painstakingly clear in developing countries, there is evidence that the digital divide exists even within North America. Regardless of the reasons for this gap, there is a moral imperative to ensure that everyone has equal access to information technology. Member at United Nations ICT Task Force February 2002 - Present (9 years 2 months) The new technologies that are changing our world are not a panacea or a magic bullet. But they are, without doubt, enormously powerful tools for development. They create jobs. They are transforming education, health care, commerce, politics and more. They can help in the delivery of humanitarian assistance and even contribute to peace and security. One of the most pressing challenges in the new century is to harness this extraordinary force, spread it throughout the world, and make its benefits accessible and meaningful for all humanity, in particular the poor. The principal mission of this Task Force is to tell us how we might accomplish this ambitious goal.

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This task force comprises an inspiring group of government officials, industry experts, non-governmental organization leaders and others from every part of the world. President at Internet Society chapter of Mauritius January 2001 - Present (10 years 3 months) ISOC Mauritius is the chapter of Mauritius of the Internet Society. The Internet Society is a non-profit, non-governmental, international, professional membership organization. Its more than 150 organization and 6,000 individual members in over 170 nations worldwide represent a veritable who's who of the Internet community. Director of Information Technology at Apollo Solutions Ltd February 2009 - November 2009 (10 months) Head of the IT Department for the company. Responsible for all the IT/Networks and Telecoms infrastructure of the company including IT Security as well. Apollo Solutions Ltd is Business Process Outsourcing / Call Centre implanted at the Informatics Park in Mauritius in March 2008. The main business of Apollo Solutions is to provide outsourcing solutions to American and European customers. Network of over 3000 seats globally Mauritius, US, South Africa, Proven competencies in voice (in/outbound), sales, and back office Customized solutions based on cost, language, geography, and agent expertises Locations worldwide over 3 continents Strength of technology expertise, experience, and development Director of Information Technology at Intelenet Mauritius Ltd January 2008 - January 2009 (1 year 1 month) After the acquisition of Teleforma by Intelenet Global, the former changed name to Intelenet Mauritius Ltd. Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia and India. Intelenet constantly focusses on providing effective solutions to global organisations seeking to reduce costs while consistently maintaining superior service levels. The solutions extend across all strata of BPO, technology and consulting and can be applied across diverse industries spanning banking & finance, insurance, retail, telecom, information technology, travel and hospitality. 1 recommendation available upon request Chief Technology Officer at Respond January 2004 - January 2009 (5 years 1 month) Respond, being the sister company of Teleforma USA ltd, I was the Chief Technology Officer of Respond as well Director of Information Technology at Teleforma (Mtius) Ltd, An Upstream Company
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March 2005 - December 2007 (2 years 10 months) As Director of IT, was responsible for the day to day running of the IT Dept together with the whole IT Strategy of the company. Teleforma, now Intelenet Mauritius Ltd, is on the 10th Floor at Cyber Tower 1 at the Ebene Cybercity The company started its operations in Mauritius in 2003 with 20 employees until the Cyber Tower was ready. In 2004 the company implemented a mass recruitment plan to reach a total workforce of 750 Mauritian employees and contributed towards a total investment of 10 million USD. Dedicated to supply blue-chip companies based in the States, the company has recorded a turnover of US$ 4 million in 2006. 7 recommendations available upon request Chief Technology Officer at Bowman Group of Companies September 1996 - March 2006 (9 years 7 months) As CTO, was responsible for the Information Strategy of the company. Was a Board Member as well. Head of the IT Department of the Group. Responsible for the technology of all three sites: Mauritius, Manchester UK and Douglas Isle of Man Chief Technology Officer - CTO at Bowmans September 1996 - March 2006 (9 years 7 months) As CTO, was responsible for the Information Strategy of the company. Was a Board Member as well. 1 recommendation available upon request ISOC Ambassador at World Summit on the Information Society July 2003 - December 2005 (2 years 6 months) The UN General Assembly Resolution 56/183 (21 December 2001) endorsed the holding of the World Summit on the Information Society (WSIS) in two phases. The first phase took place in Geneva from 10 to 12 December 2003 and the second phase took place in Tunis, from 16 to 18 November 2005. Group Network Manager at Intercall Communications Ltd January 1999 - January 2001 (2 years 1 month) Setup the complete call center at Douglas, Isle of Man. Was running the whole WAN network from there when I was seconded for duty for two years Field Engineer at Blanche Birger Co Ltd 1990 - 1996 (6 years) President at Save the Children Mauritius February 1989 - July 1995 (6 years 6 months)

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Save the Children Mauritius ensure that children can survive and thrive, and that their families, and communities have the resources, and skills to enable them to do so.

Education
University of Technology, Mauritius MBA, Business Administration with specialisation in Information Systems, 2007 - 2008 Activities and Societies: Class representative for Cohort 2007 1 recommendation available upon request University of Surrey Post Graduate Diploma, Business Management, 1998 - 1999 Sookdeo Bissoondoyal State Secondary School Higher School Certificate, Maths, Economics, Physics, Chemistry, Biology, English, French, 1978 - 1984 Activities and Societies: Head Boy of the School University of Mauritius CEI, Electronics

Honors and Awards

One of the finalists for the Most Outstanding Young Person for the Republic of Mauritius for the years 1996 and 2003. The AOYP program of Jeune Chambre Economique de Maurice serves to recognize individuals between the ages of 18 and 40 who exemplify the best attributes of the young people of Mauritius. Nominated in the E-Achievers Award 2002 and was the finalist of the ICT Achievers Award 2004 for the whole African Region

Interests
Social life, Internet Policy, Privacy Rights, new technology, child welfare, welfare state, non-commercial activities

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Dave Kissoondoyal, MBA, ACMI

CEO at KMP Global Ltd dave@isoc-mu.org

12 people have recommended Dave

"I've met Dave on a PIR.org meeting in Washington DC. He is a enthousiastic, smart, result-driven, guy with a golden heart. It was a very pleasant and efficient cooperation!" Frans Gerbosch, Member Advisory Committee at PIR.org, Public Interest Registry, worked directly with Dave at Public Interest Registry .ORG Advisory Council "It is a pleasure to work with Dave at the .ORG AC. Ive had the opportunity to work with him also during the second phase at WSIS. Hes a hardworker, and he focus to get things done. Behind his quiet and cautious style, he delivers!" Sebastian Ricciardi Lima, Advisory Council Member, Public Interest Registry, worked directly with Dave at Public Interest Registry .ORG Advisory Council "It was a great working with Dave for 2 years. He is very knowledgeable and yet the most down to earth person I have ever met. He is a quiet and silent leader who possesses excellent leadership skills and his team flourishes under his guidance and expertise. He has great foresight and is able to anticipate problems. To his credit I must add that I have never seen Dave ever getting ruffled or losing his cool." Anna Dias, Operations Manager, Intelenet Mauritius Limited, worked indirectly for Dave at Intelenet Mauritius Ltd "I have known Dave for a few years and I can say he is very business oriented and always strive to offer the best customer service. He has very good technical and analytical skills and is very sharp at anticipating and resolving problems. I have always known him to be a fine negotiator and he is excellent in developing a solid relationship with his stakeholders." Ram Seenundun, Head Business Sales, Mauritius Telecom Ltd, was a consultant or contractor to Dave at Teleforma (Mtius) Ltd, An Upstream Company "Mr. Dave is a great person to work with. He is very target and result oriented. He occupied a key position at Teleforma and he has been the reason for the success and efficiency of the IT team. As a friend Mr. Dave is always open and ready to listen. He is seen as an asset to any company and I would strong recommend him."

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 Roshan Radhay, SCA Team Lead, Cisco, worked indirectly for Dave at Teleforma (Mtius) Ltd, An Upstream Company "Dave has been a key figure in the IT industry in Mru. As a colleague, i witnessed his unlimited skills in devising, implementing and upgrading the IT architecture at TML and above all managing a team to make sure they are always on the look out to cater for any IT needs. Professionally, i doubt one could have any complaints abt him coz he portrays the ideal in his position - devotion, commitment and leadership! As an individual, he is the oe who always wants to help out and does his best wherever he can! In brief, Dave is someone with whom it is a pleasure to work with!" Arvind K. Boodhoo, HR, Training & Quality Manager, Teleforma (Mtius) Ltd, An Upstream Company, worked indirectly for Dave at Teleforma (Mtius) Ltd, An Upstream Company "I have been working with Dave for nearly 2 years and I can say he is very knowledgeable in his field, highly professional, always ready to help others and a great leader for his team members." Anishta Boodadoo, HR Manager, Teleforma Mauritius, An Upstream Company, worked indirectly for Dave at Teleforma (Mtius) Ltd, An Upstream Company "I will describe Mr. Dave Kissoondoyal as an inborn leader and inspiration to the youth of today. He is a person whom I've worked within 2 years in my career and I can admit that he has been an undeniable turning point which has helped me undertake an ascending career path. His impressive breadth of knowledge coupled with his realistic and sensible character makes him a leading light of an organisation. We greatly praise him for his unmatched dedication and commitment that he put forward when engaging in an institution. I am more than ever confident that he will meet an unprecedented outpouring of success in any path he follows in life. He has not only projected an image of a leader in my life but a revelation of how to shape a brilliant path of destinity while taking the right footsteps in life." Rajiv SEERAS, Network Manager, Teleforma (Mtius) Ltd, An Upstream Company, reported to Dave at Teleforma (Mtius) Ltd, An Upstream Company "Highly qualified in IT field. Friend you can trust." Ram Ramjheetun, Corporate Affairs Director, Teleforma, worked directly with Dave at Teleforma (Mtius) Ltd, An Upstream Company "As Director of IT, and key member of senior management, Dave's leadership was key to our success. Not only his technical prowess, but his leadership abilities contributed significantly to our success and in becoming the largest call center/BPO in Mauritius in less than two years. Dave possesses the key ingredients and balanced skills required as a leader, manager, and critical technician. As a member of the senior management team, Dave was chosen to act on my behalf as VP of Operations in my absence overseeing total operation and fiscal responsibilities of a 1000

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employee company. Dave's character, his management skills, and intelligence make him an outstanding leader in any organization." Mark Hill, VP, Global Operations, Upstream, managed Dave at Teleforma (Mtius) Ltd, An Upstream Company "Dave was considered to be one of the most valueable staff at Bowmans. His technical knowledge and advancement in the ICT sector propelled Bowmans group of companies to its highest level in the gaming and betting business. He was very dedicated to his work and always brought innovative ideas and solution to problems." Sookraj Seechurn, Student, Queen Victoria RCA School, worked directly with Dave at Bowmans "Dave is really someone GREAT as in spite of being a busy person he has done a WONDERFUL job as our Class Representative for the MBA Cohort 2007. He has always been present to solve each and every problem that arose during the 2 years of study. BRAVO Dave we are proud of you." Taruna Deal, Administrative Officer, University of Mauritius, studied with Dave at University of Technology, Mauritius

Contact Dave on LinkedIn

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