Dea|er uest|ons

1 J||| LoadCentra| |ssue or se|| a Dea|er SIM?

no Any moblle number (SmarL 1alk n 1exL Clobe 1ouch Moblle Sun) can be
reglsLered as a LoadCenLral dealer number
2 ow can I rep|en|sh my account?
?ou can deposlL Lo any unlwlz 1rade Sales lnc accredlLed bank ?ou should call or send
an SMS Lo unlwlz lndlcaLlng paymenL deLalls AfLer conflrmaLlon of Lhe deposlL Lhe
equlvalenL credlL wlll be loaded Lo your reglsLered dealer number
3 ow many reta||ers can I reg|ster under my account?
As many reLallers as you can malnLaln
4 Can I reg|ster a reta||er of another dea|er?
no
3 ow w||| I know of new products carr|ed by LoadCentra|?
1hru Lhls webslLe vla WebLool Crawler lM 8roadcasL eMall from LoadCenLral and by
SMS
6 Can I se|| to an enduser?
no Cnly a reglsLered reLaller can sell Lo an enduser
7 Can I change the d|scount g|ven to my reta||er?
no you cannoL 1he dlscounL sLrucLure ls already pegged Cnly LoadCenLral can change
Lhe dlscounL sLrucLures for boLh dealers and reLallers lf Lhe need arlses
8 Jhat happens |f I forgot my password?
upon verlflcaLlon of your ldenLlLy unlwlz wlll reseL your password Lo Lhe defaulL seLLlng
of 123436 unlwlz reserves Lhe rlghL Lo ask for addlLlonal proof prlor Lo dolng Lhls

Jhat happens |f my dea|ers SIM and]or mob||e phone are |ost or sto|en? Jhat
happens to my reta||ers?
?ou musL noLlfy LoadCenLral lmmedlaLely so your moblle number could be deacLlvaLed
or blocked ?ou musL Lhen reglsLer anoLher moblle number as your new dealer SlM
LoadCenLral wlll Lransfer all currenL balance and all Lhe reLallers under your old
reglsLered number Lo Lhe new one Whlle Lhls ls belng done your reLallers can sLlll
conLlnue dlspenslng eLoads and eln's

10ow can I get reports of the transact|ons of my reta||ers?
1hru Lhe LoadCenLral webLool you can monlLor your reLallers' currenL dally walleL
balance your cumulaLlve earnlngs per reLaller shown as C8C (Cross 8eLaller Cverrlde)
and Lhe dally LransacLlons (LransacLlon Llme and producL) of each reLaller














@ILS US@ICNS

1 J||| LoadCentra| |ssue or se|| a eta||er SIM?
no Any moblle number (SmarL 1alk n 1exL Clobe 1ouch Moblle Sun) can be
reglsLered as a LoadCenLral reLaller number

2 ow can I start se|||ng the LoadCentra| way?
?ou can sLarL selllng Lhe LoadCenLral way afLer a LoadCenLral dealer reglsLered your
moblle number and you agreed Lo Lhe Lerms he/she offered

3 ow can I rep|en|sh my account?
lL depends on Lhe agreed paymenL soluLlon wlLh your uealer

4 Can the same reta||er number be reg|steresd to two or more dea|ers?
no

3 ow w||| I know of new products carr|ed by LoadCentra|?
1hru Lhls webslLe vla WebLool Crawler lM 8roadcasL eMall from LoadCenLral and by
SMS

6 ow w||| I know about the d|scounts carr|ed by LoadCentra|?
?our LoadCenLral dealer wlll glve you a copy of Lhe 8eLaller ulscounL SLrucLure

7 Jhat happens |f I forgot my password?
?ou should ask your uealer Lo requesL from unlwlz 1rade Sales lnc for Lhe reseLLlng of
your password unlwlz wlll noL enLerLaln dlrecL requesL from you

8 Jhat happens |f my reta||er SIM and]or mob||e phone are |ost or sto|en? Jhat
happens to my rema|n|ng wa||et |oad?
?ou musL lmmedlaLely noLlfy your dealer so he/she can deacLlvaLe or block your moblle
number ?ou musL Lhen ask your dealer Lo reglsLer anoLher moblle number as your new
reLaller SlM ?our dealer wlll Lhen lnform LoadCenLral by a wrlLLen noLlce (fax or emall)
and requesL LhaL Lhe remalnlng balance ln your old reglsLered number be Lransferred Lo
your new one

ow can I get a transact|on report?
?ou can generaLe your own sales LransacLlon reporL Lhru Lhe LoadCenLral webLool













@CNICL US@ICNS IC LCD CN@L ] LCDING

1 ow to reg|ster reta||er us|ng mob||e phone?
8eg space 6 ulglL assword space Moblle number of 8eLaller space lullname of
8eLaller comma 8eLallers Address comma 8eLallers Lmall addres
noLe lf oo moll oJJ type xyzyoboocom

ow to reg|ster reta||er us|ng |nternet ] |oadcentra| webtoo|?
1 Log on Lo wwwloadcenLralneL uslng your 8eglsLered uealer number
2 Cllck 8eglsLer A 8eLaller
3 LnLer Lhe lnformaLlon of Lhe 8eLaller Lo reglsLer's reLallers accounL
4 Make sure Lo change Lhe Web l Address from 0000 Lo **** so LhaL Lhe reLaller
can access/load onllne
noLe 1he defaulL SL (Second Level) assword ls 123436

ow to se|| a |oad v|a mob||e phone?
Ila LexL (SMS Commands)
roducL codespace8eLaller's 6 dlglL passwordspaceCusLomer's Moblle no
Send Lo any LoadcenLral CaLeways

4 ow to se|| a |oad v|a |nternet?
1 Log on Lo wwwloadcenLralneL uslng your 8eglsLered 8eLaller's number and defaulL
SL password ls 123436 noLe ll Lhe sysLem ask you Lo unlock Lhe 8eLaller access Lo
webLool Lype unLCCk space Second Level assword

ow to @ransfer Load wa||et to reta||er v|a mob||e phone?
Ila LexL (SMS Commands)
1ype 1ransferspaceuealer's 6 dlglL passwordspace8eLaller's nospaceamounL Lo
Lransfer
Send Lo any LoadcenLral CaLeways

ow to @ransfer Load wa||et to reta||er v|a |nternet?
1 Log on Lo wwwloadcenLralneL uslng your 8eglsLered uealer number
2 Cllck Ilew All 8eLallers
3 1ype Lhe amounL Lo Lransfer and Lhe dealer's 6 dlglL secondary password usually
defaulL as 123436

ow to rep|en|sh |oad wa||et through bank?
8anks ueposlL
uslng AccounL name unlwlz 1rade Sales lnc
M18C SA 0333033317640
8uC SA 2330013337
8l SA 661014633

1hen noLlfy your 8ank deposlL by LexLlng Lhe ff deLalls
AmounL dep space8ank namespace8ank branch branch codespaceuaLe and
Llme deposlLspace8eglsLered uealer's/8eLaller's numberspaceuealer's/8eLaller's
name SLnu Lo 0283083333

Jhat |s 1
st
Leve| assword and where do I use |t?
llrsL Level password ls used for SMS LransacLlons

Jhat |s
nd
Leve| assword and where do I use |t?
Second Level assword ls used for onllne LransacLlons

10ow to check ba|ance
1ype 8AL space 6 ulglL password and send Lo any load cenLral CaLeways

11Jhat mode| of Myphone can a dea|er]reta||er use to se||]transfer |oad]|oadwa||et?
SelecLed laLesL models of Myphone as long as lL has My Negosyo" feaLures

1Jhat are the customer support numbers of Load Centra|?
Ior Load|ng concern (632)324303 / (632)324632 / (632)31188 / (632)311828
Ior |oad wa||et concern (632)313746 / (632)323746 / (632)323746


Scenar|os

1 eta||er so|d a |oad to the customer but d|d not get the conf|rmat|on from LC but
the customer rece|ves the |oad
Answer
ConflrmaLlon from Load cenLral mlghL be delayed due Lo SMS Lrafflc
eta||er so|d a |oad to the customer but d|d not get the conf|rmat|on from LC and
the customer d|d not rece|ve the |oad
Answer
Make sure LhaL boLh Lhe cusLomer and Lhe dealer should check Lhelr balance flrsL lf
Lhe load has been credlLed Lo Lhe cusLomer and loadwalleL has been deducLed Lo Lhe
reLaller/dealer
Dea|er]eta||er doesn't have an account number |s |t poss|b|e for them to
rep|en|sh the|r |oad wa||et thru bank?
Answer
?es uealer/8eLaller doesn'L need an accounL number for Lhem Lo replenlsh Lhe load
slnce Lhey wlll [usL deposlL for LC accounL

4 Dea|er]eta||er rep|en|shed the|r |oad wa||et thru bank but d|d not get the |oad
w]|n hours
Answer
Make sure LhaL Lhe uealer/8eLaller noLlfled Lhe LC by sendlng a LexL message
regardlng Lhelr bank deposlLs
noLe lor fasLer load verlflcaLlon klndly Lhe ff ?M's


UNILCD CCNCNS (Network)
1 Jhat are the contact numbers of Un||oad off|ce?
We can call unlload offlce aL 632347487 / 02287611

2 Incomp|ete ackage contents
No DVD
lease call unlload hoLllne aL 632347487 / 02287611
No Game |nsta||er and Game posters
Came lnsLaller and Came posLer ls noL always avallable lL depends on Lhe
avallablllLy from Load CenLral

loJly wolt fot tbe oext opJote teqotJloq tecbolcol lssoe of uollooJ sloce we wlll be
mlqtotloq to o oew system
lll post oew lofos ooce l bove lt 1books