Lab #5

Name Jose Jimenez

1. When booting the Windows operating system, what file will be read to find the path to

the boot partition? A: Master Boot Record

2. A technician needs to upgrade the file system on a Windows computer from FAT32 to

NTFS. What course of action should be taken to upgrade the file system to NTFS? A: Run the Microsoft Convert utility, to convert FAT32 to NTFS but to avoid possible data loss you should Back up the data, format the drive with an NTFS partition and perform a clean install.
3. A technician is attempting to create multiple partitions on a hard disk. This will allow for

storing the operating system and data files on separate partitions. What is the maximum number of partitions per hard drive that is supported by Windows? A: 4 partitions
4. A technician needs to upgrade the operating system on a computer from Windows Vista

Professional to Windows 7 Professional. When the technician inserts the install disc in the computer, the setup wizard fails to start. What command can be used to start the upgrade? A: winnt32
5. A technician thinks that the file system on a computer has a problem because Windows

XP is reporting integrity data issues. What Windows XP utility will check the file system for errors? A: chkdsk
6. A user installs a new sound card driver in a computer that is working properly. After

installing the drivers for the new sound card the computer fails to boot. What quick fix can the user implement to return to the previous working state? A: Boot to last known good configuration. 7. What specification was developed to resolve the problem of hardware conflicts? 8. As a user attempts to boot the computer, the message "NTLDR is missing" is observed on the screen. What will result from this situation? A: The operating system will fail to load.
9. A technician has many new computers to set up. The technician completely configures

one master computer and makes an image of the hard drive. This image is then installed on the other computers. What is this process called? A: Disk cloning
10. What set of related files store all the settings of a Windows 7 installation? A: The

registry
11. A technician needs to install Windows 7 on a new computer. The hard drive needs two

partitions. At What point in the Windows 7 installation process should the technician

partition the hard drive? A: At the beginning before the start of the actual installation process the installer prompts for this setup.
12. While performing preventive maintenance, a technician notices that the operating system

is missing updates. How can the technician enable automatic updates? A: Run the automatic updates utility from the control panel.
13. What set of guidelines is used to ensure that programmers develop applications that are

compatible with an operating system? A: API

14. How are files flagged for backup? A: Backup utility 15. A technician has finished installing Windows 7. What should the technician do to verify

that all hardware has been installed correctly? A: Use the device manager utility to ensure to ensure that all devices are operational.
16. A user reports that a Windows 7 system is unable to boot properly. How can the

technician advise the user to boot into Safe Mode? A: Reboot the system, press and hold F8, until menu is displayed, and then select safe mode.
17. If a system failure occurs, What Microsoft application is most effective in protecting data

when run at regular intervals? A: Restore point.