Backup Exec Continuous Protection Server

Quick Installation Guide

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Quick Installation Guide

This document includes the following topics:

Before you install System requirements for the product Performing an initial installation Push-installing Continuous Protection Server components Upgrading to Continuous Protection Server 12.5

Before you install

You should do the following tasks before you install Continuous Protection Server:
Review the guidelines for installing Continuous Protection Server for information about the order in which the components should be installed. Run the Environment Check tool to check for issues that could affect the installation. See Guidelines for installation on page 4.

See Checking your environment before installation on page 4.

If you are upgrading from a previous See Upgrading to Continuous Protection Server version, review the product 12.5 on page 23. documentation for any compatibility issues that could affect the installation.

Quick Installation Guide Before you install

Review the Readme file for information See File system filter driver compatibility about incompatible products that on page 6. should be turned off or uninstalled before you install Continuous Protection Server. Review the product documentation for See Understanding the Continuous Protection information about setting up the Server service account on page 6. service account for Continuous Protection Server. Verify that the systems on which you want to install Continuous Protection Server and its components meet the system requirements. See System requirements for the product on page 7.

Configure your firewall to allow traffic See Firewall support on page 11. through the ports that are used by Continuous Protection Server.

Guidelines for installation

You should install Continuous Protection Server as follows:

Install the Continuous Management Service and an Administration Console before you install other Continuous Protection Server components. You should install the Continuous Management Service and the Administration Console on a dedicated server if possible. See Performing an initial installation on page 13. Use the Administration Console to push-install additional Administration Consoles and Continuous Protection Agents to other Business Servers or Protection Servers. See Push-installing Continuous Protection Server components on page 20. As necessary, use the Administration Console to install additional components.

Checking your environment before installation

The Symantec Backup Exec Environment Check tool lets you assess your existing hardware and software resources for compatibility with the Continuous Protection Server software installation. The Environment Check tool assesses and reports on the following pre-installation configurations:

Quick Installation Guide Before you install

If the computer meets the minimum requirements for installation, such as the operating system, disk and memory space, and sufficient logon account privileges. See System requirements for the product on page 7. If third-party software that uses Continuous Protection Server ports is configured correctly. If required components are installed, and if they are versions that are compatible with Continuous Protection Server. If previous versions of Continuous Protection Server are installed. If storage device hardware and associated drivers are properly installed and recognized by the Windows operating system.

Table 1-1 lists the results that are reported for each flagged item. Table 1-1 Flagged item
Passed

Results of flagged items Result

There are no incompatibilities to prevent the Continuous Protection Server installation. For hardware, this result indicates that the hardware configuration is recognized by Continuous Protection Server. An incompatibility with Continuous Protection Server exists, but can be resolved. Or, a condition of which you should be aware. An incompatibility with Continuous Protection Server exists, and the installation failed. Some action is required before you can successfully install Continuous Protection Server.

Warning

Failed

Although the Environment Check runs automatically during installation, you may want to run it manually before installing Continuous Protection Server or before backing up data with Continuous Protection Server. To check your environment before installation

1 2 3

In the CD browser, click Installation, and then click Start the Backup Exec Continuous Protection Server Environment Check. Click Next. Select one of the following:
Local Environment Check Remote Environment Check Checks the configuration of the local computer Checks the configuration of a remote computer

Quick Installation Guide Before you install

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Click Next. If you checked Remote Environment Check in step 3, do one of the following:

To select the name of computer from a list, click Add Server From List. Select the computer from the list, and then click Next. To add the name of a computer manually, click Add Server Manually. Type the name of the domain and the computer name, and then click OK. Type the user name and password for this computer, and then click OK. To remove the name of a computer from the list of computers on which the Environment Check will run, select the computer from the list, and then click Remove.

Review the results of the Environment Check, especially those items that were flagged as Failed or Warning. To save the results of the Environment Check, check Save Results To.

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To change the location where the Environment Check results are saved, click Change Path to browse to a new location. Click Finish.

File system filter driver compatibility

Software that uses file system filter drivers, such as disk defragmenter utilities, certain open file agents and some virus protection software, cannot be used with this product as there could be conflicts with the CPS file system filter driver. If an incompatible product is found on a CPS server, starting both CPS and the incompatible product could cause the system to become unstable or crash. Likewise, enabling both products at system start time could prevent the system from starting. System Restore allows the system to return to its previous configuration. You must remove incompatible products or make them unavailable before you install CPS. If CPS is already installed on the system, do not enable or start the other product while CPS is running. For more information, see the Readme file accompanying this release for the most current list of products with incompatible filter drivers.

Understanding the Continuous Protection Server service account

Some CPS services are run in the context of a user account that is configured for the CPS system services. To specify an account for CPS, enter a name and password of an Administrator account for the CPS services to use.

Quick Installation Guide System requirements for the product

The services will not start if the account password has expired. Also, if the services try to start too many times with an expired password, the user may get locked out of the account. If the computer that is hosting the CPS services is in a domain, enter a Domain users account. The CPS installer adds the account to the local Administrators group. If this computer is in a workgroup, enter an Administrators account, or an equivalent account that is part of the Administrators group on the computer. The account that is designated for the CPS services (whether it is a new account or an existing account) will be assigned the following rights:

Log on as a service. Administrator rights (provides complete and unrestricted rights to the computer).

On a computer running Windows Server 2003, you cannot install CPS using a service account that has a blank password. If you attempt to do so, an error message is displayed. You can configure Windows to allow for blank passwords. For more information, see the Windows documentation. The account that is used must be valid on each node in the Backup Group. This account may require establishing a Domain Trust relationship. If a cross domain trust exists between the computers push installing from and to, the account that is running from the installing computer must be present in the local administrators group of the computer being push installed to. When operating in a workgroup environment, all nodes in the backup group must run in non-secure mode. (Pre and post-job scripts run under the service account, although additional rights may be required.)

System requirements for the product

To install and use this product, your hardware and software requirements must meet the minimum requirements for each Continuous Protection Server component. Actual production requirements may require greater resources than the noted minimum requirements. Additionally, where several components exist on the same server, the requirements are cumulative. See System requirements for Business Servers on page 8. See System requirements for Continuous Management Service and Protection Servers on page 9.

Quick Installation Guide System requirements for the product

See System requirements for Administration Console on page 9. See System requirements for Web Restore Server Component on page 10. See System requirements for Indexing Component on page 11. See System requirements for Backup Exec Retrieve on page 11. See Firewall support on page 11.

System requirements for Business Servers

Business Servers store data that is routinely used and saved by users to file servers, and that is backed up to a Protection Server. Table 1-2 lists the system requirements for Business Servers. Table 1-2 Component
Supported Operating Systems

System requirements for Business Servers

Requirements
This component is supported on the following operating systems:

Microsoft Windows 2000 Server with Service Pack 4 Microsoft Windows 2000 Advanced Server with Service Pack 4 Microsoft Windows Server 2003 x64 Editions

Microsoft Windows Server 2003 (including R2, but not Data Center) with Service Pack 1 Microsoft Windows Server 2003, Small Business Server with Service Pack 1

Microsoft Windows Storage Server 2003 with Service Pack 1 Microsoft Windows Server 2008, including Windows Server Core

RAM Disk Space: Continuous Protection Server Software Disk Space: Journals Disk Space: Logs and Alerts Disk Space: Named Objects

512 MB, 1 GB recommended 25 MB

100 MB (10 GB or more recommended) 100 MB 100 MB or more depending on server configuration (minimum 1 GB recommended if backing up System State) Uninterruptible power supply (UPS) such as battery backup power, recommended Microsoft Data Access Components (MDAC) version 2.5 or later

UPS Utilities

Quick Installation Guide System requirements for the product

System requirements for Continuous Management Service and Protection Servers

Data is backed up from Business Servers to Protection Servers. Table 1-3 lists the system requirements for Continuous Management Server and Protection Servers. Table 1-3 System requirements for Continuous Management Service and Protection Servers

Component
Supported Operating Systems

Requirements
The Continuous Management Service and Protection Servers are supported on the following operating systems:

Microsoft Windows Server 2003 x64 Editions

Microsoft Windows Server 2003 family (including R2, but not Data Center) with Service Pack 1 Microsoft Windows Server 2003, Small Business Server with Service Pack 1

Microsoft Windows Storage Server 2003 with Service Pack 1 Microsoft Windows Server 2008, including Windows Server Core

RAM Disk Space: Continuous Protection Server Software Disk Space: Logs and Alerts Disk Space: Indexing Component Volumes

512 MB, 1 GB recommended 58 MB

100 MB 1 GB or more as required

The Protection Server should have at least four separate volumes for ideal performance, such as the following:

System volume Journals volume Backup destination volume Snapshot storage volume for backup destination

UPS Utilities

Uninterruptible power supply (UPS) such as battery backup power, recommended Microsoft Data Access Components (MDAC) version 2.5 or later

System requirements for Administration Console

Any number of Administration Consoles may be installed in the Backup Group.

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Quick Installation Guide System requirements for the product

Table 1-4 lists the system requirements for the Administration Console. Table 1-4 Component
Supported Operating Systems

System requirements for Administration Console

Requirements
The Administration Console is supported on the following operating systems:

Microsoft Windows 2000 Professional with Service Pack 4 Microsoft Windows 2000 Server with Service Pack 4 Microsoft Windows 2000 Advanced Server with Service Pack 4

Microsoft Windows Server 2003 family (including R2, but not Data Center) with Service Pack 1 Microsoft Windows XP Professional

Microsoft Windows XP Professional x64 Edition Microsoft Windows Server 2008, including Windows Server Core

RAM Disk Space

512 MB, 1GB recommended 35 MB for Console alone, plus the following:

250 MB for 32-bit push-install files 275 MB for 64-bit push-install files

10MB for Settings Utility, plus (if not already installed) the following:

300 MB for .Net framework 2.0 (32-bit version) 600 MB for .Net framework 2.0 (64-bit version)

Utilities

Microsoft Data Access Components (MDAC) version 2.5 or later. Net Framework 2.0 is installed for Settings Utility, if needed

System requirements for Web Restore Server Component

Web Restore Server component is installed on the computer that hosts the Continuous Management Service. Table 1-5 lists the system requirements for Web Restore Server Component. Table 1-5 Item
RAM Disk Space: Installed Software Utilities

System requirements for Web Restore Server Component

Description
512 MB, 1 GB recommended 25 MB

Microsoft Data Access Components (MDAC) version 2.5 or later

Quick Installation Guide System requirements for the product

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System requirements for Indexing Component

The Indexing Component is installed with each Continuous Protection Agent. Table 1-6 lists the system requirements for Indexing Component. Table 1-6 Item
RAM Disk Space: Installed Software Disk Space: Index Utilities

System requirements for Indexing Component

Description
512 MB, 1 GB recommended 40 MB

As required Microsoft Data Access Components (MDAC) version 2.5 or later

System requirements for Backup Exec Retrieve

Backup Exec Retrieve is the gateway by which users access the Web Restore Server Component to retrieve files. Table 1-7 lists the system requirements for Backup Exec Retrieve. Table 1-7 Item
Supported Operating Systems

System requirements for Backup Exec Retrieve

Description
Backup Exec Retrieve is supported on the following operating systems:

Microsoft Windows 2000 Professional with Service Pack 4 Microsoft Windows 2000 Server with Service Pack 4 Microsoft Windows 2000 Advanced Server with Service Pack 4

Microsoft Windows Server 2003 family (including R2, but not Data Center) with Service Pack 1 Microsoft Windows XP Professional Service Pack 1 or later

Microsoft Windows Vista Microsoft Windows Server 2008, including Windows Server Core

Supported Browsers

Internet Explorer (6.0 or later). Backup Exec Retrieve also works with other Internet browsers, although screen layouts and other functionality may vary.

Firewall support
Firewalls must be configured to allow the following ports through to support Continuous Protection Server. CPS automatically creates a firewall exception list.

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Quick Installation Guide System requirements for the product

If any of the default port settings are changed on one computer, they must be changed on all computers in the Continuous Protection Server Backup Group. Warning: Incorrectly editing registry keys may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer. Table 1-8 lists the default port settings for Continuous Protection Server. Table 1-8 Service Name
Network Helper Service (ENL) CPA Data

Default port settings for Continuous Protection Server

Default Port Number Port Type Editable Registry Key

1804 UDP HKLM\Software\Symantec\ENL\Network.TCPIP

20481

TCP

HKLM\Software\Symantec\Backup Exec CPS\Parameters\Communications\FFXport HKLM\Software\Symantec\Backup Exec CPS\Parameters\RPC Interface\RxRsaStaticPort HKLM\Software\Symantec\Backup Exec CPS\Parameters\RPC Interface\RxRmsStaticPort You can change the Web Restore Server Component port numbers. For information about how to configure the Backup Exec Continuous Protection Server Web Server, go to the following URL: http://seer.entsupport.symantec.com/docs/278249.htm

CPA RPC

20483

TCP

CMS RPC

20485

TCP

Web Restore Server Component (http)

8181

TCP

Web Restore Server Component (https)

8443

TCP

You can change the Web Restore Server Component port numbers. For more information about how to configure the Backup Exec Continuous Protection Server Web Server, go to the following URL: http://seer.entsupport.symantec.com/docs/278249.htm

Additionally, the Continuous Protection Server Services Manager, push-install, and Settings Utility utilize Windows file sharing (NetBIOS or SMB) ports. In order for these services to function, you must configure the ports. Table 1-9 lists the ports that you should not open to the Internet.

Quick Installation Guide Performing an initial installation

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Table 1-9 Service Name

Windows

Ports that should not be opened to the Internet Default Port Number Port Type Editable Registry Key
445 TCP No

(NetBIOS over TCP/IP) Windows (NetBIOS 137 138 139 UDP UDP TCP No

Continuous Protection Server also uses the following ports on the local server:

2638 9000-9003 10000 13730 14300 20487

Because these ports are only used on the local server, it is not necessary (or recommended) that they be opened through your firewall.

Performing an initial installation

A typical and fully functional Continuous Protection Server Backup Group includes the following components:

A server that has the Continuous Management Service, the Continuous Protection Agent, the Administration Console, the Web Restore Server Component, and Indexing Component installed. This server becomes the central management point in the Backup Group. A Continuous Protection Agent on each Business and Protection Server with the Indexing Component installed on each Protection Server. Any number of Administration Consoles.

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Quick Installation Guide Performing an initial installation

Note: The Continuous Management Service components can be installed on a Backup Exec server or on a stand-alone server. If Continuous Protection Server is installed on Backup Exec, then that Backup Exec installation must be upgraded to Backup Exec version 12.5. If Continuous Protection Server is installed on a stand-alone server, then the 12.5 version of Remote Agent is also installed. A Remote Agent is not installed on Backup Exec. The first step in creating a fully functional environment is configuring the server that hosts the Continuous Management Service. Establishing the Continuous Management Service is usually accomplished by performing an initial installation from the CD. Continuous Protection Server application files that should be installed during the initial installation include the Continuous Management Service and an Administration Console. If the server hosting the Continuous Management Service will also be a Business or Protection Server, a Continuous Protection Agent must also be installed. The Web Restore Server Component, Indexing Component, and the SmartLink application are also installed. The Remote Agent is installed optionally during the initial installation with a Continuous Protection Agent. Symantec LiveUpdate is installed automatically with an Administration Console. Firewalls need to be manually reconfigured for CD installation and push installation. Alternatively, firewalls can be turned off during the installation process. See Firewall support on page 11. See Understanding the Continuous Protection Server service account on page 6. To use the versioning capabilities of Backup Exec Retrieve, Protection Servers must be running Windows Server 2003. See System requirements for Continuous Management Service and Protection Servers on page 9. Note: After installing Continuous Protection Server on a computer running Windows Server 2003, you might receive an error message that the Network Load Balancing Service failed to start. Microsoft reports the cause as: Although network Load Balancing (NLB) is not currently installed, some NLB registry keys might be present in the registry. Although Microsoft Knowledge Base Article 268437 describes the problem as applying to Windows 2000 Advanced Server, the fix also works for Windows Server 2003. For more information, see the Microsoft article entitled Network Load Balancing, Windows 2000 Advanced Server at the following URL:

Quick Installation Guide Performing an initial installation

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www.microsoft.com Administrator rights are required on the computer where the software is being installed when performing a CD installation. To perform an initial installation

1 2

Close all other programs that may be running. If Autoplay is enabled, the Install should automatically launch when the CD-ROM is inserted in the drive. If Autoplay is not enabled, double-click browser.exe file from the CD-ROM or download directory. Select the language, and then click OK. The welcome screen for Backup Exec Continuous Protection Server CD provides links to access various areas of the installation CD. After reviewing the various product information, click Installation. Click Start the Backup Exec Continuous Protection Server Environment Check, and then click Next. Select either Local Environment Check or Remote environment check. Do one of the following:

3 4

5 6 7

If the Environment Check does not reveal any issues that may prevent a successful installation of Continuous Protection Server, click Finish. If the Environment Check reveals issues that may prevent a successful installation of Continuous Protection Server, correct the issues before attempting to install again.

Select Start the Backup Exec Continuous Protection Server Installation to install Continuous Protection Server, and then click Next. Continuous Protection Server will determine whether the computer is a 32-bit or 64-bit server and install the appropriate version of the software.

Review the Continuous Protection Server Installation Wizard welcome screen, and then click Next. then click Next.

10 Read and accept the license agreement on the License Agreement screen, and

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Quick Installation Guide Performing an initial installation

11 Select one of the following methods to enter license keys, and then click Next.
To enter license keys manually In the License Key box, type the license key number, and then click Add. Repeat this step for each license key for each option or agent you want to add. Click Import, and then select the cpssernum.xml file. Leave the license key field blank, and then continue with step 14.

To import license keys from a file

To install an evaluation version

The license keys you entered are saved to the cpssernum.xml file, located in the Windows or WINNT directory.

Quick Installation Guide Performing an initial installation

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12 On the Local Features screen, select the Continuous Protection Server

components that you want to install, and then click Next.
Administration Console Check to install an Administration Console that allows for the management and monitoring of activities within the Backup Group. This option will also install Symantec LiveUpdate 3.0. Check to install the Continuous Protection Server Settings Utility, which allows changes to be made to various registry settings on this computer. If it is not already installed, this option will also install .Net Framework 2.0. Check this option to install the files needed to push install other components. x86 Support to install components needed to push-install to 32-bit computers. x64 Support to install components needed to push-install to 64-bit computers. Continuous Management Service Check to install a Continuous Management Service, which must be installed to create and manage the Backup Group. Only one Continuous Management Service may be installed in each Backup Group, and it must be installed before other Continuous Protection Server components. The CMS must have a fixed IP address. If the IP address changes while the CMS is running, the CMS and the Network Helper (ENL) service must be restarted (for example, net stop RxRMS, net stop Network Helper, net start RxRMS). Additionally, if Protection Agents exist on subnets different from the CMS, the CMS should be registered with the Domain Name Service (DNS). Web Restore Server Components Check this component to allow end users to view and restore files via their Web browser. Check this option to install a Continuous Protection Agent on the computer. A Continuous Protection Agent must be installed on all computers that will act as Business Servers or Protection Servers. Indexing Component Check this option to allow files stored on this server to be indexed and searchable. Check this option to perform an install of the Remote Agent on the local computer.

Settings Utility

Push install Support

Continuous Protection Agent

Backup Exec Remote Agent for Windows Systems

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Quick Installation Guide Performing an initial installation

Exchange Protection Agent

Check this option to allow for continuous protection of Microsoft Exchange Servers. An Exchange Protection Agent with the Continuous Management Service and a Continuous Protection Agent must be installed on the Backup Exec media server. An Exchange Protection Agent must be installed with the Remote Agent and a Continuous Protection Agent on the Microsoft Exchange system. If you cannot select this option, check your DNS for proper settings.

13 On the Backup Group screen, enter a name of the Backup Group and the name
of the Continuous Management Service, and then click Next. When you click Next, you may be prompted with a Windows Security Alert screen with options of Keep Blocking, Unblock, or Ask Me Later. This security screen is displayed due to the installer looking for an existing Continuous Management Service that already has the specified Backup Group name registered. Select Unblock to continue.

14 On the Services screen, enter the credentials for the Backup Exec Continuous
Protection Server Service Account, including user name, password and domain.

15 Click Next. 16 If a Continuous Management Service was selected for this installation and
the Continuous Management Service server has multiple NIC cards, the Network Interface Selection screen is shown. Select the Network interface to use for the Backup Group management and verify the displayed settings.

17 Click Next.

Quick Installation Guide Performing an initial installation

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18 On the Support Folder screen, accept the default directories or change the
directories, and then click Next.
System Cache Directory Select or browse to the directory where Continuous Protection Server can store System Information (System State and Shadow Copy Components) data to be backed up. The System Cache is a holding area for the system information and share information. At a minimum, System information requires at least 5 GB of disk space. If the server performs additional roles, such as also acting as a domain controller, more space is required. Journal Directory Select the default journal directory or browse to another directory to hold the backup journals. The Journal Folders contain the dynamic changes of the data that occur during continuous backups. Select the default directory or browse to another directory to hold the indexing database. The indexing component holds indexes of the snapshots that are captured on the Protection Server.

Indexing Directory

You should install these directories on separate volumes.

19 On the Ready to Install the Program screen, review the selections, and then
click Install.

20 Following the Continuous Protection Server installation, you are prompted

to restart the computer. Click Yes to complete the installation. If a Continuous Protection Agent was installed, you must restart the server after the initial installation. The restart ensures that the filter driver is correctly installed and ensures proper detection of all open files. If you use the Microsoft Shutdown Event Tracker, you must restart the server manually after installation.

Viewing installation logs

For installation troubleshooting purposes, you can view the installation logs in %allusersprofile%\application data\symantec\Backup Exec CPS\logs. On computers that run Windows Server 2008, the installation logs are located in

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Quick Installation Guide Push-installing Continuous Protection Server components

C:\ProgramData\Symantec\Continuous Protection Server\logs. The file name is Cpsinst.log

Push-installing Continuous Protection Server components

After you perform the initial installation, use the CPS Administration Console to install additional components remotely. Components that may be push-installed consist of additional Administration Consoles, Continuous Protection Agents, or both. Any number of Consoles can be installed in the Backup Group, and a Continuous Protection Agent must be installed on each Business Server and Protection Server. If CMS is installed on a computer that runs Windows Server 2008, you can push-install the CPA and the Administration Console components to computers that run various operating systems. Note: You cannot protect a Business Server that runs Windows Server 2008 with a Protection Server that runs Windows Server 2003. This configuration results in loss of data. Table 1-10 lists the operating systems to which you can push-install CPS components if CMS is installed on a computer that runs Windows Server 2008. Table 1-10 Components you can push-install from Windows Server 2008 CPS component
CPA or the Administration Console. You cannot install the Administration Console on a computer that runs the Windows Server Core installation option of Windows Server 2008. CPA or the Administration Console CPA or the Administration Console Administration Console Administration Console

Operating system
Windows Server 2008

Windows Server 2003 Windows 2000 Server Windows Vista Windows XP

If CMS is installed on a computer that runs Windows Server 2003, you can push-install the CPA and the Administration Console components to computers that run various operating systems.

Quick Installation Guide Push-installing Continuous Protection Server components

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Table 1-11 lists the operating systems to which you can push-install CPS components if CMS is installed on a computer that runs Windows Server 2003. Table 1-11 Components you can push-install from Windows Server 2003 CPS component
CPA or the Administration Console CPA or the Administration Console Administration Console Administration Console Administration Console

Operating system
Windows Server 2003 Windows 2000 Server Windows Vista Windows XP Windows Server 2008

Firewalls need to be manually reconfigured for CD installation and push-installation. Alternatively, firewalls can be turned off during the installation process. See Firewall support on page 11. See Understanding the Continuous Protection Server service account on page 6. Administrator rights are required when push installing components to remote computers, as well as backup rights to the computer hosting the Continuous Management Service (CMS). If a cross domain trust exist between the computers push installing from and to, the account that is running from the installing computer must be present in the local administrators group of the computer being push installed to. Push-installing Continuous Protection Server components

1 2 3 4

On the Windows taskbar, click Start > Programs > Symantec > Backup Exec CPS > Backup Exec CPS Console. On the navigation bar, click Setup. On the task pane, under Server Tasks, click Push install CPS components using wizard. Review the introduction on the Welcome to the Push Install CPS Components Wizard screen, and then click Next.

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Quick Installation Guide Push-installing Continuous Protection Server components

On the Select a Computer screen, type or browse to the name of the computer on which to install the components. Alternatively, type the IP address for the computer. If the computer to which the components are installed is located on a different subnet, naming services such as Dynamic Name Service (DNS) or Windows Internet Naming Service (WINS) must be established across the routes for proper product operation and communication to occur.

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Click Next. On the Select Components screen, select the components you want to install. By default, all options are pre-selected for installation. For optimal performance, some Continuous Protection Server components should be installed in separate volumes from one another. The Journal Folder, Indexing Component, Backup Destination, and System volume should all be in separate volumes.

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Click Next. Enter the Credentials for the Backup Exec CPS Service Account, including user name, password and domain.

10 Enter the License Key provided, and then click Next. 11 On the Local System Object Cache Path screen, select or browse to the
directory where Continuous Protection Server can store System Information (System State and Shadow Copy Components) data to be backed up. The Local System Object Cache is a holding area for the system information and share information. At a minimum, System Information will require at least 2 GB of disk space (larger for Windows Server 2008). If the server performs additional roles, such as also acting as a domain controller, more space is required.

12 Click Next. 13 On the Select Journal Path screen, select the default journal directory or
browse to another directory to hold the backup journals. The Journal Folders contain the dynamic changes that occur during continuous backups.

14 Click Next. 15 On the Select Indexing Database Path screen, select the default directory or
browse to another directory to hold the indexing database. The indexing component holds indexes of the snapshots that are captured on the Protection Server.

Quick Installation Guide Upgrading to Continuous Protection Server 12.5

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16 Click Next. 17 Type or browse to the installation path on the remote computer where the
services will be installed. Installation must occur on one of the drives that are shown in the drop-down list although the rest of the path may be modified.

18 Click Next. 19 If a Protection Agent is being installed, the server must be restarted for the
installation to complete. Select Restart the computer if required for this to occur automatically at the end of the installation. If not, the system must be manually restarted before this server is part of the Backup Group.

20 On the Push Install Summary screen, verify that the settings are satisfactory,
and then click Next.

21 On the Completing the Push Install CPS Components Wizard screen, click
Finish to begin the installation. A screen appears showing the installation progress.

22 Verify that the Protection Agent was properly installed by noting that the
Business Server shows in the server list on the Servers tab. This step may take some time due to the configuration and system restart. The server you add to the Continuous Protection Server Backup Group must be restarted. If you use Microsofts Shutdown Event Tracker, you must restart the server manually after installation.

Upgrading to Continuous Protection Server 12.5

The Continuous Protection Server (CPS) installer upgrades CPS 12 to CPS 12.5. You can upgrade only portions of the CPS products or run CPS 12.5 concurrently with CPS 12. You can perform a rolling upgrade. A rolling upgrade allows you to upgrade servers in a backup group one at a time. You can protect all servers in a backup group during the upgrade process, even though different servers may use different versions of Backup Exec. After CPS 12.5 is installed on one server, you can use the Administration Console on that server to install or update Continuous Protection Agents and Consoles to other remote servers.

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Quick Installation Guide Upgrading to Continuous Protection Server 12.5

Note: When upgrading a CPS database, all job schedules are disabled to allow Continuous Protection Agents to be upgraded before the Continuous Management Service attempts to start the scheduled jobs. As soon as the Continuous Protection Agents are upgraded, the job schedules must be re-enabled from the Console. To upgrade to Continuous Protection Server 12.5

1 2

Before performing the upgrade, close all other programs that may be running. Insert the Continuous Protection Server 12.5 CD into the CD-ROM drive. If AutoPlay is not enabled, navigate the installation CD and double-click browser.exe. If an earlier version of Continuous Protection Server is detected, a prompt appears noting that the earlier version must be manually uninstalled before Continuous Protection Server 12.5 can be installed.

3 4

Click Update to continue. If you are upgrading a Continuous Protection Agent, when prompted, enter the license keys for CPS 12.5, and then click Next to continue. The installation wizard detects which earlier components are already installed on that server, and then updates them to Continuous Protection Server 12.5.