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Objectives
Consulting Implementation is the eighth and last learning event in the first quarter of the
online version of business consulting. Participants review key techniques for the fourth
and fifth steps of Business Consulting: Determine Solution and Sustain. The course
covers collaborative solution finding with the client*, CI problem solving, collaboration,
handling client concerns, and action planning along with the basics of project
management to sustain the relationship.
The result of this learning is the ability to work collaboratively with the client in finding
and implementing solutions.
Your Expectations
Discussion Points
2. In the Sustain phase, a key skill is project management. How do you plan to
improve your project management skills?
3. Let’s go back over the Business Consulting Interaction Cycle. Show me some of
the changes you’re making to implement your learning as you work with your
client.
Use the table below as a guide to create and formalize an action plan with your employee. Writing down and agreeing to
an action plan with your employee is a critical part of ensuring knowledge gained in this training is successfully and
meaningfully transitioned back to the workplace. Make sure that your action plan lists specific, relevant details on
responsibilities, timing and deadlines, project planning, etc. THE FOLLOWING ARE ONLY SUGGESTIONS FOR YOUR
DISCUSSION AND NOT MEANT TO BE AN ALL INCLUSIVE ACTION PLAN.