Hotel System

Hotel software the best suite in the house

No matter how large your hotel or resort - or how many sites you have there is a range of software products in the MICROSFidelio hotel software portfolio to help you improve your business:

Property Management Systems (PMS) Reservation Systems On-line Booking reservation system Point of Sale (POS) systems
Property Management made easy by MICROS-Fidelio

Choose a hotel software system that will adapt to the specific requirements of your business and you'll enjoy new levels of control over every function of your hotel or resort. Guest information, night audits, inventory control, profit management and report generation are facts of hotel and resort property management. A MICROS-Fidelio property management system (PMS) takes care of these tasks so you can do what you do best: make informed decisions and build customer loyalty.
Your reservation system the whole point of the sale

Configured to your own specification, your MICROS-Fidelio reservation system will give your staff instant room status and availability, making reservations possible at the touch of a button.
POS systems a positive step toward greater profits

MICROS-Fidelio point of sale (POS) software systems make everything possible: faster transactions, information at your fingertips and a point of sale experience that your guests will appreciate. Our hotel software suite includes property management systems, reservation systems and POS systems for businesses of all sizes.

Hotel Information Systems

MontOra Software offers a fully completed software package for hotel and restaurant business. It is the world bestknown solution in this field called Micros

Fidelio.

MontOra Software has an exclusive contract for distributing Micros-Fidelio products for Montenegro. With the realization of this partnership MontOra succeeded to bring at the market Montenegro technologically and functionally the highest-quality solution offered in the world, which was made according to the highest western standards for tourism. For more than 20 years the Micros Fidelio company has been the world leader which permanently works on software development and advancement. This solution is of modular type, it is scalable and it can cover the companies which consist of one or more hotels, restaurants and bars. Solution follows all the segments of a company business, dealing starting from sale, reservations, reception, functioning of kitchen, restaurants and bars, to the following facilities of a hotel. A special advantage is that system can be installed in the smallest hotels (minimum of 4 rooms) and in the largest hotels(over 1000 rooms) and hotel chains as well. A critical role in the realization of the hotel ICT projects has the company MontOra with the technological and functional support on the local level of Montenegro. Also, with the presence of the Montora experts at the terrain of Montenegro, the price of software implementation and maintenance is reduced. We hope that this partnership will largely help the tourist offer of Montenegro. Also, depending on the demands range, the package can be implemented in the term of 15 to 60 days. It is important to stress that this software is translated into our language.

Success stories
In order to appear on the global online stock markets, domestic hotels must introduce modern solutions for hotel and restaurant management which rely on quality information system. Hotel Bianca Resort & Spa is one of our clients who recognized the quality of the software package for hotel and restaurant

management called Micros Fidelio. In its no. 73, the magazine Internet Ogledalo Business &Technologies has dedicated an article to the implementation project and you can read that article here. We expect Hotel Bianca Resort & Spa to serve as an example to the other hotel enterprises which want to raise the quality level of their services by applying the latest ICT solutions.

Advantages of FIDELIO Hotel Applications implementation

Minimal technical demands, standard operating systems: Windows, LINUX, Unix....

Simplicity and speed of installation (15 to 60 days) Simple training and good adaptation of applications for work Possibility of direct connection and integration with other systems inside a hotel (restaurant, mini bar, electronic locks, PayTV, air conditioning...)

Possibility of simultaneous work in several languages Possibility of connection onto the global GDS reservation systems (Amadeus, Galileo, Sabre...) and the Internet reservation systems! Hot line maintenance: 24 hours a day, 7 days a week, Intervention if necessary 0 24 hours, Complex operations simple to use Continuous system development and improvements by following technological innovations Tools for creating your own reports neprekidni razvoj i poboljanja sistema Proved savings by using the Fidelio system

2 3 % of gross income per segment a year to 30 % increased consumption in cafes and restaurants in which payment is connected with the hotel bill payment ( a bill connected with a hotel room).

Facts

Over 13 000 hotels worldwide use Micros Fidelio products Over 180 world leading hotel chains use Micros Fidelio products Over 80 000 restaurants of different types worldwide use Micros Fidelio products Over 220 world leading restaurant chains use Micros Fidelio products Installations in 130 countries of the world Fidelio works into 30 world languages, including our language potential recordings for more than 1 000 000 rooms through Front Office The smallest hotel: Bella Vista Hotel, Macao (8 rooms) The largest hotel: The Westin St. Francis, USA (1189 rooms) The best - known users in our region are: Hotel Hyatt Regency Belgrade, Hotel InterContinental (Belgrade, Zagreb, Ljubljana), Sheraton(Zagreb, Sophia), Hotel Esplanade Zagreb, Hilton Sophia, Hotels Bernandin Portoro, Hotel Lev Ljubljana ..