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Business Process Quantifier Summary

UOM

Short Term

Long Term

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Apr-09

May-09

Jun-09

Jul-09

Aug-09

Sep-09

Oct-09

SFL - AD, Plant - II

01

No. of Abnormalties Identified

Nos.

02

Break Down Trend

Hrs.

60

30

28

26

13

12

15.5

16

12.5

23.75

13.00

10.25

11.00

11.50

03

MTTR

Hrs.

04

Plan Vs Actual

100

100

100

100

100

100

100

100

100

100

100

100

100

100

Hrs.

125

100

175

190

200

280

280

300

320

380

370

360

370

400

100

100

Hrs.

40

60

62

69

45

Lakhs

505

700

506

277

179

Sl. No.

05

Business Process Name

Maintenance

Process Quantifier

No. of Man Hours Spent

100

100

100

100

06

Plan Vs Actual

07

MTBF

08

Growth in Turnover

09

Hours Lost due to Want of Spares

Hrs.

10

10

No. of Time Frequency Changed due to OOC

Occ

No. of Deviations From Plan

Occ

Cost Spent on Calibration

Rs/-

35000

30000

No. of Improvements Projects

Nos.

No. of Times Customer Property Lost /


Damage

Occ

No. of NC's in Contol of Documents

Occ

No. of NC's in Contol of Records

Occ

No of Times Audit Plan Deviated

Occ

NCR's in QMS Audit

Occ

10

100

100

100

100

100

100

11

Calibration Process

12

13

14

15
16

Continual
Improvement
Control of Customer
Property
Control of Document
Control of Records

17
18

Internal Audit

45

48

45

48

52

62

69

69

69

37500

39500

44585

45350

19

Corrective Action Initiated within Stipulated


Time

20

Inhouse Rejection Trend

PPM

14000

10000

1888

1989

1524

1457

3548

16213

21845

12148

14886

14960

16171

16964

21

No. of Repeated Complaints

Occ

22

Warranty Cost

Rs.

7 lacs

5 lacs

9581

24042

132218

87899

89873

354008

607000

650000

486000

158000

83035

478169

Customer Line Rejections

PPM

500

100

1888

1989

30

480

149

353

83

259

353

354

379

250

24

No. of Times NC Products Despatched to


Customer

Occ

25

Layout Inspection & Functional Testing (Plan


Vs Actual)

100

100

100

100

100

100

100

100

100

100

100

100

100

100

26

No. of Customer Complaints

Occ

23

Quality

Business Process Quantifier Summary


Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Apr-09

May-09

Jun-09

Jul-09

Aug-09

Sep-09

Oct-09

28

Long Term

27

Short Term

Sl. No.

UOM

SFL - AD, Plant - II

NCR's in Product Identification & Traceability

Occ

Items Rejected due to Shelf Life Expiry

Occ

Business Process Name

Stores

Process Quantifier

29

Schedule Vs Adherence Trend

100

100

99.76

99.76

99.73

99.64

99.6

99.62

99.64

99.69

99.81

99.82

99.83

99.84

30

Plan Vs Actual

100

100

99.81

99.83

99.85

99.87

99.8

99.81

99.83

99.84

99.85

99.87

99.87

99.89

31

No of Times Line Stoppages at Customer End

Occ

No. of Line Stoppages due to Tooling

Occ

Inhouse Rejection due to Tooling

PPM

3.00

2.00

3.00

1.58

2.24

3.6

2.2

3.4

2.76

10.28

2.17

3.4

3.81

32
33

Production Process

34

COPQ

35

No. of Cust Complaints due to Packing

Occ

36

Premium Freight

Rs/-

37

Plant Level Contribution

Lacs

11

20

17.23

17.24

17.24

No. of Pending Actions in MRM

Occ

No. of Continual Improvements Projects

Nos.

10

3.86

4.35

3.64

4.04

4.21

4.92

4.63

4.37

5.11

4.95

5.09

4.78

No. of Deviation From Plan

Occ

No. of Preventive Actions Initiated

Nos.

43

Inventory Turns

Turns

20

24

15.4

16.05

10.20

10.35

10.75

13.25

15.95

13.75

14.26

15.12

16.00

16.36

44

Premium Freight

Rs/-

Supplier Quality Rating

100

100

46

Receipt Vs Schedule

100

100

99.60

99.62

99.65

99.62

99.62

99.65

99.62

99.59

99.56

99.53

99.62

99.65

47

No. of Line Stoppages (Due to WOM)

Occ

20

10

38

Business Plan & MRM

39
40
41
42

45

48

Measurement System
Analysis
Preventive Action

Procurement Process

Training

49

Gauge R&R Trend

92.58

92.1

Needs identified Vs. training completed

92.84

93.2

As per training calender

No. of Reportable Accidents (Major)

Occ

No. of Non-reportable Accidents (Minor)

Occ

51

Man hour Lost due to Accident

Hrs.

52

Supplier Overall Rating

98

100

91.5

92.05

91.82

92.5

Supplier Quality Rating

100

100

92.58

92.1

92.84

93.2

Supplier Audit Score

100

100

75.9

76.2

76.4

78.8

50

53
54

Safety

Supplier Monitoring

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