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73-331-01

Operations
Management I

General Information

Class Tuesday/Thursday 10.00 a.m. – 12.30 a.m. Room: B 04


Instructor Dr. Kanchan Das Telephone: 3483
Office hours Wed 1:00 p.m. – 3:00 p.m. Office e- mail:
And also by appointment 318 OB kkd@uwindsor.ca
TA : Mr. Jin She office hours Monday Office e-mail:
3.00 to 5.00p.m 326 OB she1@uwindsor.ca
Secretary Ms. Connie Beaudoin Office OB 406 E-mail connieb@uwindsor
.ca

Course Description

Operations Management focuses on managing people and resources in order to create


product or services. It includes efficient and effective transformation of resources such as
raw material, labor, and machines into finished products/services, and distribution of
products/services to customers. It emphasizes on the study of the strategy, design, and
operation of productive systems. Operations Management I (73-331), an introductory
course for Operations Management II (73-431) provides an overview of various functions
of operations management and discusses
• Capacity Growth Planning
• Learning and Experience Curves
• Forecasting
• Aggregate Production Planning
• Inventory Control and Material Requirements Planning
Operations Management II covers operations and project Scheduling, supply chain
management, facility layout and location, quality control and reliability of systems.

Learning Objectives and Expected Outcomes


After completing this course, the students will be able to
• explain the role of operations management in manufacturing and service
organizations
• understand the relationship between operations and other business functions, such
as Marketing, Finance, Accounting, and Human Resources
• recognize problems such as capacity planning, learning curves, forecasting,
aggregate planning, inventory control and material requirements planning

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• develop a knowledge of the issues related to designing and managing operations
and the techniques to do so
• develop an understanding of the strategic importance of operations and how
operations can provide a competitive advantage in the marketplace.
Course Website: The course website is included in the Class Notes of Odette School
of Business under Management Science. You may also use URL to enter the course
website. All communications including lectures, assignments, solutions, general
declarations will be done through course website. :
User ID: vckyr3msc
Password: omyr3

URL: http://web3.uwindsor.ca/kits/kkd/73-331a/vck13materials.nsf?opendatabase

Textbook and Other Materials


Text: Production and Operations Analysis (5th ed.) by Steven Nahmias
Available from the bookstore

Course Assignments and Marking

Assignments and Quizzes


• There are two equally weighted individual assignments
• Each assignment is due in the beginning of the class in which it is due
• Late assignments may not be accepted
• Every assignment must be stapled with the cover sheet that includes name of the
student, name of the course, and student ID number
• There will be three quizzes according to the schedule given in the course outline.

Schedule of Mid term and Final Exam

Mid term: Tuesday, June 5, 10.00 a.m. – 12:30 p.m., room B 04


Aides: calculator, straightedge and two one-sided 8.5” X 11” size page handwritten
notes and/or formula

Final Exam: June 26, Tuesday, 8: 30 a.m. Exam Hall to be found out from SIS
Final exam is comprehensive.
Aides, final exam: Non-programmable calculator, straightedge and two one-sided 8.5” X
11” size pages of handwritten notes and/or formula

Marking Scheme

Assignments (2 assignments each 3%) 6%


Quizzes ( 3 Quizzes) 9%
Mid term 35%
Final 50%

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Tentative Schedule: 473-331-01 Intersession 2007 Term
Dates Suggested Suggested Topic Quiz Dates and
Readings Exercises Assignment Due Dates

May 15 1.1-1.4 Introduction


1.5-1.8 Strategy and Competition: Strategic
1.9 initiates, Product Life Cycles
May 17 1.10-1.11 29, 30, 33 Learning Curve, Capacity Growth
34, 37, 38 planning, Capacity expansion
May 22 2.1-2.6 11,12, 13, 15 Forecasting: Time horizons, Assignment 1 Assigned
Characteristics, Time series Quiz 1
Methods
May 24 2.7-2.9 16-21, 24, 28, Stationary Methods, Trend based
30, 33, 34 series, Methods for seasonal series
May 29 3.1-3.4 8, 9, 13,14 Aggregate Planning
Chase Strategy, Mixed Strategy and
additional constraints
May 31 3.5-3.6 17, 19, 20 Use of Excel for Aggregate Assignment 1Due
Planning Quiz 2
4.1-4.5 10, 12 Deterministic Inventory -EOQ

June 5 8 Mid Term


June 7 4.6-4.9 17, 19,22,24, Finite Production Rate, Quantity Assignment 2 assigned
26, 28, 29, 30 Discount, Resource Constrained
Model, EOQ Model for Production
Planning
June 12 51-5.4 8, 12a, 12b, Stochastic Inventory : Single period
13a, 13b Models, Lot size reorder point
systems ( Q, R system policy
without service)
June 14 5.5, 5.7 16, 17 Q, R Policy with Service Levels Assignment 2 Due
Multi-product systems: ABC
analysis, Exchange Curves
June 19 7.1-7.3 4,9, 17, 25 Material Requirement Planning Quiz 3
Lot sizing
June 21 7.4-7.6 28, 37 Capacity Constraints, JIT

Odette School of Business Grading Policy:

The Odette School of Business prescribes a class average of C/C+/B-/B in all its 3 rd year
courses. The total marks may be adjusted, if required, to maintain the prescribed class

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average. The final class grades will conform to the Odette School of Business grading
standards as described below.

Grade Letter Numeric Grade Letter Numeric


Point Grade Percentages Point Grade Percentages
13 A+ 93 and up 6 C 63 – 66.9
12 A 86 – 92.9 5 C- 60 – 62.9
11 A- 80 – 85.9 4 D+ 57 – 59.9
10 B+ 77 – 79.9 3 D 53 – 56.9
9 B 73 – 76.9 2 D- 50 – 52.9
8 B- 70 – 72.9 1 F 35 – 49.9
7 C+ 67 – 69.9 0 F- Under 35

The above numeric/letter grade conversion scale is the one adopted by the University of
Windsor Senate.

Unofficial grades will be posted to the course website after the end of the final exam
period and after they are available. You are cautioned that posted grades are neither final
nor official until they are vetted through the Dean’s office, authorized by the Registrar’s
office and then posted on your transcript in the SIS.

Missed Exams and Late Assignments


The usual policy for the Business School is that a missed assignment or exam will be
given a mark of zero (0) unless prior arrangements are made by the student with the
instructor or the registrar. This zero may be changed for medical, compassionate, or
other valid reasons if approved by the instructor.

Exam Conflicts
Alternative or make-up FINAL exams are allowed for students who have three (3) exams
in one day, or if the date conflicts with religious conviction. Approvals for this privilege
are obtained only by application to the registrar’s office before the end of the fourth week
of classes of the current term.

For MIDTERM conflicts with religious conviction, students should note their intentions
with the instructor at the beginning of the semester and arrangements must be made with
the course instructor in accordance with the Odette policy and procedure described
below.

Medical or Compassionate Reasons


Except for the conflicts described above, make up exams are permitted only for
acceptable and verifiable medical or compassionate reasons. These might include
hospital stays, serious illness, family emergencies, or similar circumstances. Normally,
written documentation stating specific reasons and dates is required, and a short note on a
prescription pad is usually not acceptable.

Make-up Exam Procedure

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For all make-up exams, whether final or mid-term, Odette students must complete the
form available from the Dean’s suite receptionist, and have it approved by the instructor.
The form is to be returned to the receptionist for approval in the Dean’s office. Dates
and times of make-up exams are scheduled by the Dean’s office. There is a fee for this
service except for make-ups previously approved by the registrar for religious reasons or
instances of three exams in one day.

Academic Integrity and Code of Conduct

Academic honesty is expected of all students and included in the Student Code of
Conduct. Students are expected to behave in a manner that ensures their work is judged
accurately and fairly. Plagiarism, unauthorized collusion, or cheating in any form are
serious offences whether in examinations, quizzes, assignments or other course
components contributing to the final grade. Unless stated otherwise, such as in group
work, all assignments and exams are to be completed individually.

When there is academic dishonesty of any form, the instructor is unable to assess the
academic merit of the work that is submitted, hence is unable to assign a mark to the
work and the normal default grade is zero (0) on the test, project or assignment in
question. There will be no supplementary exam or assignments for individuals who have
breached this code of conduct. In the case of team or group assignments, each team
member is responsible for the contents of all the work that is submitted for grading and
every team member is subject to the default grade. Occurrences of plagiarism or cheating
are reported to the Associate Dean and disciplinary proceedings may be initiated pursuant
to Senate Bylaw 31.

The University of Windsor policy on plagiarism (See: University of Windsor Calendar,


http://www.uwindsor.ca/registrar, 2.4.21 Policy on Plagiarism or the web page of the
academic integrity office: http://www.uwindsor.ca/aio) will be strictly followed and
enforced for all assignments and projects. In this course your assignment might be
submitted to electronic verification for the detection of plagiarism. To avoid penalty, if
someone else’s words are used, even if they are segments as short as a phrase, they
should be placed in quotation marks and properly cited or referenced. This includes
information and text from web sites, books, brochures, journals or other sources.

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Student Evaluation of Teaching (SET)

Administration of the SET form will be at the beginning of a class within the last two
weeks of the class schedule. The instructor will leave the classroom during the
evaluation period and a student will be selected from class to distribute and collect the
evaluation forms. At the end of the evaluation, the completed forms will be placed in an
envelope and then sealed. The student and instructor should sign across the sealed flap,
and the student will then return the sealed envelope to the appropriate secretary’s office.

Registration, Adding, and Dropping Courses

It is your responsibility to make sure you are officially registered in this course. Check
the class list on the SIS before the day of the “late registration date”. You will not be
registered for this course after that date, nor is any switching of sections allowed. If you
are not officially registered in this course by the late registration date, you will not be
graded in any way. The late registration date for the present semester can be found at the
“Important Dates” link at http://www.uwindsor.ca/registrar.

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