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Plot No. 17, B-34, St. No. 2,
New Atam Nagar,
Email: Jassian Road, Haibowal Kalan,
Contact No. : (0161) – 2486731, 9815510505 Ludhiana -141001, Punjab.

Seeking for a Challenging & Professional Computer instructing
position, where I can apply my knowledge and experience to reach a decision making
position towards the organizational growth. Having keen Desire to learn and grow
my knowledge with your organization.

Ability to learn quickly, Good Communication and Presentation
skills, A self motivated team worker, Fluent English speaking and writing skills, Fair
knowledge of Software Lifecycle.


Done Bachelor of Computer Applications (BCA) from IGNOU University.

Passed Senior Secondary (Non-Medical) with Second Division in 2002 from P.S.E.B.
Passed Matriculation (10th) with First Division in 1999 from P.S.E.B.


Completed One year Computer Operator & Programming Assistant (COPA) Diploma
with First Division from Guru Harkrishan I.T.I, Ludhiana under Punjab State Board of
Technical Education & Industrial Training, Chandigarh in July 2004.

Completed One year Professional Diploma in Web & Software Engineering (PDWSE)
with “A” Grade from F-TEC Computer Education, New Delhi in May 2002.

Completed Six Months Diploma in English Type Writing with 35 w.p.m. speed from
Joshi Type College, Ludhiana in April 2004

 Presently working as an Associate - Credit Support at Cholamandalam DBS

Finance Limited, Ludhiana - A member of Murugappa Group dealing in
Personal Loans from Jan 2007 till date.

Responsibilities: Doing Customer’s verification thro’ CIBIL and Dedupe checks,

Telephonic Verification, checking of MTNL and PAN Card No’s. Generation of loan
applications thro’ company Oracle based software FinnOne APS. Handling various
queries through Email, Technical Support to Credit staff and Maintaining All Records
Regarding Loan Files on to the Computer. Preparing Monthly MIS reports, Deviation
cum Approval sheets, Credit Appraisal Memo & Disbursal Memo reports as per

 Worked as a Credit Executive at Citi Financial Consumer Finance India

Limited, Pakhowal Road, Ludhiana - A member of Citi Bank Global Services
from Nov 2005 to Jan 2007.

Responsibilities: Job profile includes Case logins on company website, Customer’s

Online Dedupe - based on previous customer records available, Giving Soft Approval
or Rejection to cases, Doing Telephonic Verification of customers, Preventing Fraud
and Defaulter risk cases, Making Credit Analysis as well as MIS Reports, Handling
Dealer’s Desk, Maintaining official records and other related works. Having
Experience in Personal Loans, Consumer Loans and Two Wheeler Loans.

 Worked as a Computer Operator at Hi-Tech Engineers (Regd.), Ludhiana from

Dec 2004 to Oct 2005.

Responsibilities: Internet related Job Works, Billing and EDP under company’s
software, Email Query Response, Creating Reports, Quotations and Test Certificates
under MS Office, Doing Correspondence through Internet, Couriers & by Post,
Maintaining Firm’s Website, File records and other Documentations.

 Worked as a Typist in the office of United Church of Northern India, Ludhiana

from Aug 2003 to Nov 2003.

Responsibilities: Typing of Letters & Documents, Maintaing official records and

other documentations, Doing Correspondence via Letters and Telephones, Doing
Computer related Job Works.
 Worked as a Computer Operator cum Instructor at Sunray Computers,
Ludhiana from Jan 2000 to May 2002.

Responsibilities: Handling of Computers machines on Windows Networking

Platform by Maintenance and Troubleshooting Software & Hardware problems,
Installation of Windows & various other Softwares, Data Entry related Job works,
Email Response and Internet Browsing, Instructing support to Customers, Clients and


Father Name : Mr. Ashok Kumar.

Father Occupation : Govt. Service in Punjab Police.
Mother Name : Mrs. Kamlesh Kumari.
Mother Occupation : Housewife.


Name : Vikas Kumar.

Date of Birth : Dec 08th, 1984.
Sex : Male.
Marital Status : Single.
Nationality : Indian.
Religion : Hindu.
Languages Known : Fluent English, Hindi and Punjabi speaking, reading
and writing skills.
Hobbies : Reading about Technology & Gadgets, Religious
books, Listening Music, Internet Surfing, Making
good relations with people around me.


Progressive and Adaptable attitude, Pleasing personality, A team player

willing to work with hardworking & helpful attitude.

Operating Systems Known: Good Knowledge of MS-DOS 6.0/6.22, Windows

Platforms 3.1/95/98/2000/XP, Windows NT 4.0/
NT Server/Server 2000 and UNIX.

Database Management : Dbase III Plus, FoxPro, MS-Access (RDBMS).

Web Technologies : HTML, DHTML, Java Script, MS-FrontPage,

Macromedia Dreamweaver, Internet & its different
Applications like Outlook Express/Net meeting,
Telnet, FTP/ HTTP/HTTPS web servers.

Office Automation : MS Word, MS PowerPoint, MS Excel, MS Access,

MS FrontPage, Microsoft Outlook.

Programming Languages : ‘C’, C++, Visual Basic, HTML, DHTML, Java script,
Dbase, Basic, Lotus 123, WordStar.

Software & Hardware : Good knowledge in Installation & troubleshooting

of various Software packages & Utilities. Usage of
Anti Virus programs, Firewalls and Proxy servers,
Primary knowledge of Hardware concepts such as
Installation of all types of Windows/Servers, Fair
Knowledge of Printers, Scanners and USB job

Data Entry : Having Typing speed above 50 w.p.m. Also known

of Typing in English, Hindi and Punjabi Language
on computers.

(References are available as and when needed)

Dated: ___________ (VIKAS KUMAR)