JOY CLINE HAAS, C.P.M.

, SPHR
Raleigh, NC 27609 919-858-6181 (Business) 919-271-0970 (H/Cell/IM) joycline57@gmail.com Linkedin: http://www.linkedin.com/pub/joy-cline-haas/7/314/2bb

GLOBAL STRATEGIC SOURCING AND PROCUREMENT PROFESSIONAL

Sourcing and Procurement Professional with 15+ years of successful experience building strong business partner relationships working collaboratively to identify emerging opportunities. Proven record of success using strategic sourcing methodology, contract negotiation/development and supplier management strategies; maximizing cost savings, minimizing corporate risk to achieve best in class results. Competencies include: Strategic Planning Performance Tracking Market and Financial Analysis Supply Chain Subject Matter Expert Word, Excel, PowerPoint, Outlook Commodity/Category Management Procurement Project Management Negotiations Staff Development E-Procurement Ariba, SAP, Emptoris, e-Auction Strategic Partnerships Process Improvement Contract Development Business Management Working knowledge: SOX, personal data privacy, business continuity planning, ISO, HIPPA, Lean Six Sigma

EXPERIENCE: Accenture LLP, Raleigh, NC 2008 to 2011 Procurement Category Manager. Manage the USA HR and professional services procurement team. Global and USA procurement lead for permanent hire contracts, contingent and retained firms. Source, negotiate, coordinate and govern HR and Professional services with interactive, cross-functional, multi-geographic team. Sourcing projects: compensation, employee benefits, finance and legal services in the USA and Canada. Subject matter expert to Accentures Supply Chain teams for external clients in multiple industries. Sourced health and welfare services for Accentures 5 Canadian entities reducing the supplier base by 24. Cost savings of $500,000 Cdn annually for 3 years. Reduced the cost of benefits administration in Canada by 87% over a 3 year term. Negotiated cost reduction for USA dental benefit administration fees of $115,000/year. Capping increases for 2 years with the current provider. Nortel Networks Inc., Research Triangle Park, NC 2006 to 2008 Global Supplier Manager - Benefits Delivery HR. Facilitated, directed and led cross-functional team of HR Shared Services, Benefits Design and Procurement regionally and globally monitoring supplier performance to develop a best-in-class supply base. Total global spend for employee benefits $853 million. Introduced and implemented a supplier classification system. Increased the number of top tier suppliers with service level performance agreements in place from 44% to 64% in 8 months.
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2002 to 2006 Strategic Sourcing Manager Americas HR Services Sourced, negotiated, coordinated and governed HR services through interactive, cross-functional, multi-geographic team initiatives for acquisition of compensation, benefits and HR services totaling $20.2 million annually in administrative fees $2.9 million in savings. Directed and led a global team in the sourcing of outplacement services. Expanded the scope into Asia-Pacific and Australia achieving best-in-class results maintaining local customer relationships and satisfaction. Instituted immediate pricing discount in all geographies adding tiered rebates. Implemented first global performance standard agreement. Agreement utilization $2 to $5 million. Outsourced North American pension administration resulting in approximately $1 million is cost savings yearly. Negotiated a cost effective solution with service level metrics included. Negotiated new contractual and financial terms with eleven (11) US healthcare providers including HIPAA requirements, personal data legislation by geography, business continuity planning and systems security requirements. Spend influenced: $10 million. Renegotiated administrative fees for 3-years for an cost savings of $2 million in year one. PricewaterhouseCoopers, Research Triangle Park, NC 2000 to 2002 Senior Commodity-Contract Manager: Negotiate, coordinate and administer contracts as a part of Nortels outsourcing of the indirect procurement department. Responsible for sourcing annual spend of $250+ million. Services represented: global employee benefits, outsourcing, relocation, immigration, global outplacement, employee rewards and recognition programs, benefit consulting, stock purchase plan and 401K administration, and pension management services. Negotiated $75.6 million outplacement services agreement with one supplier for North and South America. Results $50.3 million in savings. Expanded service and savings into Europe, Middle East and Africa. Sourced Canadas Employee Assistance Program results $514,080 Cdn in annualized cost savings. Nortel Networks Inc., Research Triangle Park, NC 1999 to 2000 Senior Contract Specialist: Negotiated, coordinated and administered contract labor, employee benefits, and outsourcing contracts achieving $14 million in cost savings. 1996 to 1999 Senior Purchasing Specialist/Senior Buyer: Negotiated regional contracts for staffing, customized and mass marketed training, and market research. Administered and expanded the Corporate Procurement Credit Card program in North America. Annual spend $30M. PROFESSIONAL CERTIFICATION: Certified Purchasing Manager Senior Professional in HR Certification (2004-2007) EDUCATION: B.A. Business Management and B.A. Economics, NC State University, Raleigh, NC Legal Assistant/Paralegal Program, Meredith College, Raleigh, NC
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