PART A

1. Choosing a place to stay at

A. five-star hotel
B. hut with kitchen and bathroom attached
C. three-star hotel
D. campsite

2. Choosing a holiday
A. sailing and climbing
B. hiking and cycling
C. hiking and climbing
D. cycling and sailing

3. Choosing what to take on holiday for the child

A. Game Boy and storybook
B. storybook and colouring book
C. Game Boy and colouring book
D. Game Boy and jigsaw puzzle

4. Choosing a language to learn while on holiday

A. French
B. Japanese
C. Italian
D. Spanish
:

6.
Section 2
Q1. Things to take
1. hat
2. sun-cream
3. sweater
4. shorts
5. guidebook (s)

Q2 ( 1 mark each )
Section 3
Section 4 ( 22 marks )

Travel
1. Name : Mr. Lockey H // H Lockey
2. Address: 29A Bonham Road, Pokfulam, Hong Kong / HK(SAR)
3. Licence issued in : UK // United Kingdom // Britain
4. Tel 2549-8216

5. Fax : 2365-8310
6. Date of birth : 16 May 1962
7. no of children : 0 or blank
8. … four wheel drive
… standard tourer
… tourer deluxe
3 Grand tourer

9. Collection of vehicle
3 Sydney
… Melbourne
… Brisbane

10. Date : 21 July (2002)

11. Time : 1:30 p.m. // 13:30
12. Return of vehicle:
… Sydney
3 Melbourne
… Brisbane

13. Date : 17 August (2002)

14. Time : 9:30 a.m. // 09:30
15. Name of other driver: (Mrs / Ms ) A Lockey // Lockey A
16. Licence Issued in : Hong Kong // HK(SAR)
17. Insurance :
… Scheme A
3 Scheme B
… Scheme C

Notes

18. pick up / collect / get vehicle at ( Sydney) airport ( at 1.30 p.m.) ( car 8 )
19. (flight no. ) CA301 (plane no. 8 )
20. drop off / return at ( Melbourne ) airport
21. sleeping bag(s) ( beds 8 )
22. two adult(s) and one child bicycle(s) // bikes // cycles
Part B (90 marks )
Task 1 ( 42 marks )
Task 1 B ( 29 marks )
Content: ( 16 marks )
Capital or small letters are acceptable except for proper names

1. mention of need for training

2. weaknesses in time managements
writing of sales reports // writing reports // report writing
meeting of targets
3. mention of choice of course
4. course organized by good company // Global Consultants is a well-established / good group / company// course
relevant to needs
5. mention of relevance / usefulness of topics / sessions
6. ( session 1 ) How to approach new customers
7. can improve ability to get customers / meet ( sales ) targets
8. ( Session 3 ) Planning your day – getting everything done
9. can improve time management
10. ( session 4 ) Better monthly sales reports
11. can learn how to write ( good / better ) sales reports
12. mention of other job-related benefits
13. (Session 2 / An analysis of why a toy product failed to sell well ) – provides useful / practical example
14. ( Session 5 / ‘ what is customer satisfaction’ ) can learn to keep customers happy
15. meeting people from other companies
16. learning from other people’s experience

Bonus: ( 8 marks, 2 marks each )

Do not award these points if no weaknesses . sessions are mentioned

W : Award 2 marks for not including other weaknesses ( i.e. punctuality, motivation, and initiative ) or strengths.
S : Award 2 marks for not mentioning Session 6 ‘ Using PowerPoint to make presentations’.
P : Award 2 marks for consistent and appropriate use of pronouns “ I”
O: Award 2 marks for appropriate paragraphing and organization ( at least 2 para )
Do not award this mark unless points have been scored in at least two sections

Language and Style ( 5 marks )

Good Satisfactory Below Average Poor

5 3 1 0
2B ( 31 marks )
content ( 20 marks )
1. description of product. e.g. I’ve got products to sell
2. Flower Dew Natural Soap ; made out of citrus oils, and essences of lemon and lime
3. packed / wrapped in recycled brown paper with a picture of a flower on it; price : $ 40
( point 2 and point 3 must not include description of other products )

4. Mention of target market

5. people who care about the environment
6. because soap made out of natural products
7. people / men & women with reasonable / moderate disposable income // middle class
8. because soap ( quite ) expensive
9. Sha Tin / Shatin City One / I / 1 // City One, Shatin // City One in Shatin
10. because it is a middle-class / better off area
11. mention of sales strategy . how to sell the product
12. would sell through supermarket
13. would deliver ( product ) by ( booking ) company van ( take a van 8 )
14. would ( employ students to ) post leaflets through letter boxes / in the neighbourhood // would hand out leaflets in
the shopping centre
15. would demonstrate soap / product // would give ( physical ) demonstration
16. would need: ( small )table
17. ( small pieces of ) soap
18. water ( supply)
19. paper towels
20. bin

bonus ( 6 marks ; 2 marks each )

N: Award 2 marks if No recommendation is given. Do not award this bonus mark if no content points have been scored.

O: Award 2 marks for appropriate paragraphing and organization. Do not award this mark unless points have been scored
in at least two sections.

T: Award 2 marks for the consistent use of the conditional form in ‘ Selling the product’ section. “ I would”

Language & Style ( 5 marks )

Good Satisfactory Below Average Poor

5 3 1 0