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IBCS-PRIMAX Software (Bangladesh) Ltd.

House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh


Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Training Completion Report


Training On Basic ICT Skills Awareness for 7oo Bangladesh Police Officers

Submitted to PRP, UNDP


Submitted By

IBCS-PRIMAX Software (BD) Ltd.


Prepared By: Kazi Ashiqur Rahman Manager, Education Department IBCS-PRIMAX Software (BD) Ltd. August 11, 2011

Last Updated on:

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

TABLE OF CONTENTS
Description Training Project at a glance Objective of the training Scope of the training Background of the Training Training Inauguration & Division wise batch opening picture Summary of Trainees feedback Day wise Training Covered report Training Methodology: 1. Instructor Led Training (ILT) 2. Delivered materials 3. Reporting to Project Authority (PRP, UNDP): 4. Computer Pre-Skill assessments 5. Trainees Performance Report 6. Trainee Observation report 7. Monitoring and evaluation process has been applied 8. Provided Course Completion Certification 9. Picture of Certificate 10. Some picture of certificate distribution ceremony Provided BASIC ICT TRAINING PARTICIPANT DISBURSEMENT Allowance Refreshment arrangement & pictures Trainees Activities: 1. Souvenir & Calendar composed Division wise training completed participants statistics Division wise training facilities picture Media Coverage of the Training About IBCS-Primax Conclusion Annexure -1 : Computer Pre-Skill assessments Annexure -2 : Trainees Performance report Annexure -3 : Trainee Observation report Annexure -4 : Participants feedback Annexure -5 : Participants certificate receive documents Annexure -6 : Souvenir ( Email Attached) Page No 3 4 4 4 5 6 6

6-9

10 10 11 11 12 13 14

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Training Project at a glance:

COMPLETION REPORT OF TRAINING PROGRAM


Training Service Provider: Project Authority: Address: IBCS-PRIMAX Software (BD) Ltd. PRP, UNDP House No # 51, Road # 10/A, Dhanmondi R/A, Dhaka1205. Telephone No. 88-02-8110699, 88-02-9141876, 88-029143775, Cell: 01713397567 Fax No. 88-02-8125407

Program Details: Title of Program: Basic Information & Communication Technology (ICT) Skills Awareness for 700 Bangladesh Police Officers 60 hours Sunday to Thursday / 9.30am to 4.30 pm 20th March, 2011 21st July, 2011 IBCS-PRIMAX Software (BD) Ltd. Bangladesh Govt. , Bangladesh Police, PRP, UNDP, UKAID. Police Reform Program, UNFP 700

Course Duration Class schedule Class Started on: Class Completed on: Main Venue: Financial Support Management Arrangements: Total No of Participants

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ Objective of the training: The primary objective was to enable those receiving training to achieve a level of proficiency in using ICT skills that will make them capable of utilizing ICT systems (hardware and software) to enhance the efficiency of their office work. Scope of the training: The scope was consisted of basic computer knowledge and operation skills including proficiency in the use of common office productivity, Networking and Trouble Shooting, communication and internet operation tools. The aim of the training was to enhance the skill and knowledge of ICT (Information communication and technology) among the field- level police officials. Background of the Training: A four-month computer training program for field-level police officials which has been delivered in all six divisions ( Dhaka, Chittagong, Khulna, Barishal, Shylhet, Rajshahi) was launched on 20th march 2011 as part of the police reform program and UNDP Bangladeshs commitment to supporting the BP in professionalizing and improving their performance. This training was lasted for ten days had 15 trainees per batch and ran from March to July 2011. A total of 700 Officials from the Bangladesh Police have taken part in this training course, 10% of whom were Female police officials. At the inauguration of the first of these training, the Basic ICT Awareness Training Programs for the field-level police officials jointly organized by the PRP and IBCS-Primax at the chhayanaught Sangskritik Bhaban, Dhanmondi, Dhaka-1205, the IG of the Bangladesh police, Mr. Hassan Mahmood khandker, BPM, PPM, ndc, captured the essence of the training when he stated that the exponential growth in the use of Internet and other modes of IT has contributed to the dramatic rise of computer facilitated crimes and crimes committed using computer technology. The easy access to cyber space has provided a low cost high connectivity web for criminals to reach their victims in this virtual world. So in the age of Information Super-highway modern policing cannot afford to leg behind Other attendance and speakers at occasion included the additional IG (CID) and the national project director of PRP, Mr. Mukhlesur Rahman BPM, the Assistant country director (Democratic governance Cluster), UNDP Bangladesh, Ms. Won Young Hong, the PRP Project Manager, Mr. Henk van Zyl and Mr. Tareq Naushad from Ibcs-Primax.

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ Training Inauguration & Division wise batch opening picture:

Inauguration Preprogram on 20th Mar,2011

Inauguration Preprogram on 20th Mar,2011

Dhaka Division Batch Opening on 20th Mar,2011

Chittagong Division Batch Opening on 27th Mar,2011

Khulna Batch Opening on 3rd April,2011

Barishal Division Batch Opening on 10th April,2011

Sylhet Division Batch Opening on 10th April,2011

Rajshahi division batch Opening on 17th April,2011

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ Summary of Trainees feedback: According to trainees feedback, they confirmed that PRP has taken very good initiative to provide this kind of ICT training for police officers .They were very lucky to get this opportunity to get this kind of training so they were very grateful to PRP. They also requested PRP to organize more training for more police officers because this 700 is very few number compare with all the police force in Bangladesh. They have some observation to extend the training duration from 60 hours to more. Day wise Training Covered report: Session One Duration Topic Covered 1 Day 1.Desktop Computer Hardware and Troubleshooting 2. Microsoft Windows Fundamental 3 Days 1.MS Word 2003 2.Typing in Bangla Outcome Identify the computer hardware components and how to operate windows operating system Participants will able to compose independently their Inspection Slip, General Diary Register Primary Information Details Criminal List, Case Diary Participants will able to compose independently their Inspection Register and they can send and receive their Email , Web Searching

Two

Three

3 Days

1.MS Excel 2003 2.Internet and Email

Four Total

3 Days 10 Days

1.Practical session 2.Course Review

Training Methodology we applied:1) Instructor Led Training (ILT): We applied instructor led training for the participants and our most popular and comprehensive learning format, instructor led training provided participants with hands-on experience to match job role requirements and to prepare them to meet their goal. From in-class demonstrations to hands-on-labs, instructor led training provides a dynamic learning environment.

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ 2) Delivered materials: Basic Information and communication Technology- Training Manual Bag Writing Pad Pen Course Completion Certificates

3) Reporting to Project Authority (PRP, UNDP): We reported and updated Trainees attendance on daily basis to Project Authority. We also reported the student performance and creativity which they learned from the training. We have enclosed sample of attendance record at the end of this report

4) Computer Pre-Skill assessments: We have measured the participants about their skills in Information Technology through a preskill assessment form at the starting day of the training program from the participants to make the training smoothly. A sample form is attached at the end of this report.

5) Trainees Performance Report: A report combined of Quiz Marks, Evidence Marks; VIVA/Project Marks were generated for each participant which sample format of this form is attached at the end part of the report.

6) Trainee Observation report: To maintain the better performance and quality training, we observed the students very closely through a trainee observation form which sample format of this form is attached at the end part of the report. 7) Monitoring and evaluation process has been applied: All the participants has been monitored and evaluated by the assigned instructor and Training coordinator. At the end of the training we have taken a feedback from each participant. The feedback form is attached at the end part of the report.

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

8) Provided Course Completion Certification: After successful completion of the training each participants received Course completion certificate from IBCS-PRIMAX Software (BD) Ltd .Please find below some picture for reference: Picture of Certificate:

Some picture of certificate distribution ceremony:

Training Completion Report

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ 9) Provided BASIC ICT TRAINING PARTICIPANT DISBURSEMENT Allowance: We have paid out BDT 43.43,023 for training disbursement allowances purpose among 700 police officers on the basis of local and non-local status which define by PRP. Picture disbursement sheet:

10) Refreshment Provided: During the training session we have provided tea break at 11am, Lunch at 1pm and afternoon tea break at 3.00pm. Pictures:

11) Trainees Activities done during the training session mention below: Trainees have attended class presentation Trainees have attended Quiz Exam Trainees have done their Exercise Trainees have conducted Group work/ Group Discussion Trainees have prepared Batch wise souvenir / calendar which we enclosed herewith. Training Completion Report Page 9 of 20

IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ Souvenir which prepared by the trainee: Trainees have prepared a batch wise souvenir together where they imply their skill and knowledge gathered from the training. One sample copy of a souvenir is provided with this report. Division wise no of trainees have successfully completed training: Sl .no Division Batches Trainees SI 55 17 10 26 4 9 121 Rank ASI 41 18 8 21 7 9 104 Rank Constable 244 85 42 72 19 12 474 SI 121 Gender Male 293 106 50 104 27 26 606 ASI 104 Female 47 14 10 15 3 4 93

1 2 3 4 5 6

Dhaka Chittagong Khulna Rajshahi Barisal Sylhet Total

23 8 4 8 2 2 47 Male 606

340 120 60 120 30 30 700 Female 93

Gender

Constable 474

F emale 13 %

SI 17%

Male Female
M ale 8 7%
C o nst ab le 68%

A SI 15%

SI A SI C o ns t a ble

Summary: There are 606 male participants and 93 female participants who have been trained .Among 699 police officers 121 are Sub Inspectors(SI),104 Asst Sub Inspectors(ASI) and 474 constables has been successfully completed this Basis ICT training.

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ Division wise training facilities pictures:

Dhaka Division

Chittagong Division

Sylhet Division

Barishal Division

Khulna Division Training Completion Report 20

Rajshahi Division

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ Media Coverage of the Training: This training has been received very good electronic and print media coverage in Bangladesh. So we attached some sample news which has been published at the end of this report.

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

About IBCS-Primax
IBCS-PRiMAX established in 1989 is a dynamic and fast growing IT service provider; specialized in providing IT certification training on Oracle technology and Red Hat products.

Oracle University Program: As the 1st Oracle Approved Education Center (OAEC) and Oracle University-Reseller in Bangladesh, we offer reliable and suitable services for a complete training solution. We can arrange everything that your business needs, from high-level technical training to a variety of desktop applications. We offer the following Oracle University programs: Database and grids Development Tools Data Warehousing and Oracle BI E-Business Suite Collaboration Suite

Oracle WDP Program Oracle Corporation has authorized IBCS-PRiMAX to conduct Oracle Workforce Development Program (WDP). The aim of WDP is enable Oracle knowledge transfer to individuals, allowing participants to leverage their new acquired skills within their respective organizations. Currently we are offering Oracle courses on: Oracle 10g Database Administrator Certified Professional - OCP Program Oracle 10g Forms Developer Certified Professional - OCP Program Oracle Certified Professional Java Programmer-OCPJP Oracle Certified Professional JAVA Programmer-OCPMDBA

RedHat Linux Program: IBCS-PRIMAX an authorized RedHat Linux Training & Exam Partner in Bangladesh, conducting Red Hat Linux Certification Professional Courses leading to Red Hat Certified Technician (RHCT) and/or Red Hat Certified Engineer (RHCE). Currently we are offering courses on: RedHat Certified Engineer (RHCE) - RHCE Program RedHat Certified Security Specialist - RHCSS Program

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Zend PHP 5.3 Certification Program: As the 1st Zend Authorized Training partner in Bangladesh The courses are available for someone who wants to learn basics of PHP to someone who wants to learn Advanced PHP to someone who wants to be Zend Certified Engineer.These comprehensive, experiential courses are taught by a Zend Authorized PHP expert, and include product and course material for each participant. Extensive, hands-on exercises provide participants with the practical experience and confidence to apply their learning to the workplace. Zend PHP 5.3 : Certification Zend PHP I: Foundations Zend PHP II: Higher Structures Corporate Program: IBCS-PRiMAX regularly conducts customized training courses tailored for corporate clients. Corporate courses include JAVA, Visual Basic, C/C++, server scripting (PHP, JSP, ASP) and computer appreciation courses for senior executives, project management, principles of data management and data communication, operating system fundamentals on Linux and NT. Currently we are offering the following customized corporate courses: Project Management System Analysis and Design Basic/Advance professional programming (Java, Visual Basic, C, C++) Basic/Advance web scripting (PHP, JSP, ASP) Basic/Advance system administration(Solaris & Microsoft NT/Advance Server) Hardware configuration and trouble shooting Network configuration and trouble shooting

Conclusion: We are very glad to be a part of such a nice project. Hopefully our service and effort will play a role for the development of ICT for Govt. officials among Bangladesh. We are very keen to be with such project in future.

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________ Annexure -1: Computer Pre-Skill assessments

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Annexure -2 : Trainees Performance report

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Annexure -3 : Trainee Observation report

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Annexure -4: Participants feedback

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Training Completion Report 20

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IBCS-PRIMAX Software (Bangladesh) Ltd.


House No. 51, Road No. 10A,Dhanmondi R/A, Dhaka-1209, Bangladesh
Tel: 8110699, 9141876, 9143775 Fax: (880-2) 8125407 E-mail: info@ibcs-primax.com Web: www.ibcs-primax.com

______________________________________________________________________________ ______________________________________________________________________________

Annexure -5: Participants certificate receive documents

Training Completion Report 20

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