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Week 1
Topic 1: Introduction to Management Textbook Reference: Chapter 1 Managers and Management
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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Learning Objectives After completing this lesson, you will be able to:
1. Identify common characteristics of organizations. 2. Describe different organizational levels. 3. Interpret the management functions and process activities. 4. State Mintzbergs managerial role.
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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EXHIBIT 11
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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People Differences
Operatives
People who work directly on a job or task and have no responsibility for overseeing the work of others.
Managers
Individuals in an organization who direct the activities of others.
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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EXHIBIT 12
Organizational Levels
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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Identifying Managers
First-line Managers
Supervisors responsible for directing the day-to-day activities of operative employees
Middle Managers
Individuals at levels of management between the first-line manager and top management
Top Managers
Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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Effectiveness
Doing the right things; goal attainment
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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EXHIBIT 13
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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EXHIBIT 14
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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Management Processes
Planning
Includes defining goals, establishing strategy, and developing plans to coordinate activities
Organizing
Includes determining what tasks to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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Controlling
The process of monitoring performance, comparing it with goals, and correcting any significant deviations
DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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EXHIBIT 15
Interpersonal
Figurehead Leader Liaison
Informational
Monitor Disseminator Spokesperson
Decisional
Entrepreneur Disturbance handler Resource allocator Negotiator
Source: The Nature of Managerial Work (paperback) by H. Mintzberg. Table 2, pp. 9293. Reprinted by permission of Pearson Education Inc., Upper Saddle River, NJ. DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo 113
EXHIBIT 16
Source: Adapted from T. A. Mahoney, T. H. Jerdee, and S. J. Carroll, The Job(s) of Management. Industrial Relations 4, no. 2 (1965), p. 103. DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo 114
EXHIBIT 17
Source: Adapted from J. G. P. Paolillo, The Managers Self-Assessments of Managerial Roles: Small vs. Large Firms, American Journal of Small Business (JanuaryMarch 1984) pp. 6162. DBA3303 Business Management: Fundamentals of Management Essential Concepts & Applications by Robbins and Decenzo
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