B.B.

A (2nd Semester) 2010-11

Roll No. Enrolment No. Subject Code: BS-110 Subject: Human Resource Management Max. Marks-60 Time: 3hrs

Notes: 1. Attempt all questions. All questions are compulsory. 2. No additional answer sheet will be provided. ...
Q.1. Select correct alternative from the options given below: (a) (1x10)

quality of HR manager pertains looking at events or situations from the others point of view. (i) Fairness (ii) Empathy (iii) Emotional maturity (iv) Motivational qualities is a statement of minimum acceptable human qualities necessary to perform a job properly. (i) Job description (ii) Job specification (iii) Job analysis (iv) Job design The process of attracting the employees working elsewhere to join the organization is known as (i) Recruitment (ii) Job hunting (iii) Raiding (iv) Employee referrals A sophisticated analysis that is used to forecast human resource on the basis of the relationship between sales volume and employee size is (i) Ratio trend analysis (ii) Regression analysis (iii) Delphi technique (iv) Work study method 360 Degree method is used in (i) recruitment (ii) selection HRD operates at level. (i) Micro (iii) Both micro and macro

(b)

(c)

(d)

(e)

(iii) job appraisal

(iv) none of the above

(f)

(ii) Macro (iv) None of these

(g)

Under this method of development the trainee takes on the duties of the manager and performs the exercise. (i) Business games (ii) In- basket method (iii) Role playing (iv) Understudy assignments It is a process of gathering information from the employees about the various aspects of the organization while assessing the training needs. (i) Attitude survey (ii) Analytical reasoning (iii) Feedback (iv) None of these P.T.O.

(h)

(i)

Training is the act of increasing the knowledge and skills of an employee for doing a particular job. This definition was given by: (i) Gary Dessler (ii) Edwin B Flippo (iii) Michael Armstrong (iv) Michael J. Jucius A committee assignment is an example of development method. (i) on-the-job (ii) off-the-job (iii) both (i) and (ii) (iv) none of these (2x10)

(j)

Q.2.

Attempt any ten questions: (a) (b) (c) (d) (e) (f) (g) (h) (i) (j) (k) (l) (m) (n) (o) Explain the distinct features of human resource development.

Explain the role of computers in training of an employee in the organization. How performance appraisal can be made more effective? Discuss various objectives of performance appraisal. Write short note on job rotation and management games. What factors should be taken into account for evaluating the training programme? Write a short note on simulation exercises of executive development programme. How need for training can be assessed in an organization? Explain the operational roles of HR Manager. State the qualities required to be a successful HR Manager. What are the conditions necessary for a good recruitment policy? What are the steps involved in Delphi Technique of demand forecasting? Discuss the internal methods of recruitment. Define job analysis, selection, placement and induction. Explain the various steps involved in a selection process. (10x3)

Attempt any three of the following questions: Q.3. What is the need for human resource development? Discuss various mechanism of HRD programme. What is recruitment? Discuss the various internal and external sources of recruitment.

Q.4. Q.5.

What do you understand by Human Resource Planning? Discuss the steps involved in Human Resource Planning. What do you mean by training? Enumerate different methods of training. Discuss its importance in the organization. What is performance appraisal? Evaluate critically the different steps involved in performance appraisal.

Q.6.

Q.7.

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