Video Playback FAQ Have questions about video playback or video or audio streaming on your Xbox 360 video

game and entertainment system? We address the top concerns here. Q: What does the Xbox 360 console support for AVI? A: The Xbox 360 console supports the following for AVI: File extensions: .avi, .divx Containers: AVI Video profiles: MPEG-4 Part 2 (Simple Profile and Advanced Simple Profile) Video bit rate: 5 Mbps with resolutions of 1280 720 at 30 fps. See the question about max bit rate, resolution, and frames per second. Audio profiles: Dolby Digital (2 channel and 5.1 channel), MP3 Audio max bit rate: No restrictions. See the question about max bit rate, resolu tion, and frames per second. Q: What does the Xbox 360 console support for H.264? A: The Xbox 360 console supports the following for H.264: File extensions: .mp4, .m4v, mp4v, .mov, .avi Containers: MPEG-4, QuickTime Video profiles: Baseline, main, and high (up to level 4.1) Video bit rate: 10 Mbps with resolutions of 1920 1080 at 30 fps. See the questio n about max bit rate, resolution, and frames per second. Audio profiles: AAC, 2-channel, Low Complexity Audio max bit rate: No restrictions. See the question about max bit rate, resolu tion, and frames per second. Q: What does the Xbox 360 console support for MPEG-4 Part 2? A: The Xbox 360 console supports the following for MPEG-4: File extensions: .mp4, .m4v, .mp4v, .mov, .avi Containers: MPEG-4, QuickTime Video profiles: MPEG-4 Part 2 (Simple Profile and Advanced Simple Profile) Video bit rate: 5 Mbps with resolutions of 1280 720 at 30 fps. See the question about max bit rate, resolution, and frames per second. Audio profiles: AAC, 2-channel, Low Complexity Audio max bit rate: No restrictions. See the question about max bit rate, resolu tion, and frames per second. Q: What does the Xbox 360 console support for WMV (VC-1)? A: The Xbox 360 console supports the following for WMV: File extensions: .wmv Containers: ASF Video profiles: WMV7 (WMV1), WMV8 (WMV2), WMV9 (WMV3), VC-1 (WVC1 or WMVA) in si mple, main, and advanced up to level 3 Video bit rate: 15 Mbps with resolutions of 1920 1080 at 30 fps. See the questio n about max bit rate, resolution, and frames per second. Audio profiles: WMA7/8, WMA9 Pro (stereo and 5.1), WMA Lossless Audio max bit rate: No restrictions. See the question about max bit rate, resolu tion, and frames per second. Q: What are the "real" max bit rate, resolution, and frames per second that the Xbox 360 console supports for all the different formats? A: The Xbox 360 console does not block video from playing based on a maximum bit rate, resolution, or frames per second. Each codec's maximum has been tested us ing various video playback sources. Content with a higher bit rate is not blocked, but playback quality may be less than optimal. Use higher bit rates at your own risk.

Q: What are the different ways to play video content on the Xbox 360 console? A: You can play video from a USB 2.0 FAT 32 removable drive or optical media, an d by streaming from the Zune software or Windows Media Player 11. To learn more, see Play Media on Your Xbox 360 console on Zune.net, or see Use Z une with Xbox 360. Q: What is the maximum video file size that the Xbox 360 console supports? A: The maximum file size for an MPEG-4 Part 2 or H.264 file is 4 GB. However, Wi ndows Media Player 11 and the Zune software support streaming WMV files larger t han 4 GB. Q: How do I create H.264 or MPEG-4 Part 2 content? What encoders does the Xbox 3 60 console support? A: You can create this content using one of many third-party applications. The X box 360 console supports many popular encoders. Q: Why do I see the message "Updating content. This may take a few minutes. Plea se wait." the first time I open Videos in the Media area of the Xbox Dashboard? A: The Xbox 360 console is updating the metadata on your media files. Please be patient. Q: How do I select the source for Videos, Music, and Pictures? A: Your Xbox 360 console remembers the last source you chose. To choose a new so urce, go to My Xbox, open either the Video Library, Music Library, or Picture Li brary, and then select a source. Q: Can I fast-forward, rewind, or skip through content while it's being download ed from Xbox LIVE Marketplace? A: You can move around in video you have already watched. For example, if you wa tch 15 minutes of a TV show, you can to go back 10 minutes and then skip forward again to the 15-minute mark (where you left off). After the video downloads com pletely, you can move back and forth at will through the entire video. Q: How can I set up Windows Media Player 11 or the Zune? software to share my me dia to my console? A: For information about setting up sharing, see Share Media from a PC with Xbox 360. To learn more, go to Play Media on Your Xbox 360 console on Zune.net. Q: How do display modes work? A: There are five display modes: auto, letterbox, full-screen, stretch, and nati ve. To access these modes while watching a video, press Display on your remote o r press A on your controller and then scroll to the Display mode icon. Press A t o select one of the following display modes: The auto setting attempts to automatically determine the optimal viewing experie nce for your video. If it is a very low-quality video, it will enlarge it enough to be viewable on your screen while limiting the size. Higher quality videos ar e enlarged to fit the TV screen. In all cases, the aspect ratio (for example, 4 3 or 16 9) of the original video is retained. Letterbox mode displays your image full screen while retaining the aspect ratio of the original video. Use letterbox to override the auto function and fit the c ontents to your TV. Full-screen mode displays your image full screen with the assumption that a vide o with an aspect ratio of 16 9 is formatted for screens with a 4 3 aspect ratio. This can be helpful for older content that may have an aspect ratio of 4 3 with black bars encoded into the video. This mode allows you to zoom through the bla ck bars and display your content as widescreen. Stretch mode displays your image full screen and stretches content with a 4 3 as

pect ratio horizontally to fill a 16 9 TV screen. This is useful if you want to fill your TV screen regardless of the aspect ratio of the content. Content with a 4 3 aspect ratio displayed in this mode appears stretched. Native mode lets you to see the content at its original resolution. Use this to view content that has extremely low resolution or features a low bit rate. Q: How are display mode settings saved? A: If you're watching a video for the first time, the display mode defaults to a uto. If you change the display mode, the next time you watch that same video, th e console defaults to whatever setting you chose. Q: How are the chapters determined? A: Each video is divided into ten chapters to let you quickly move around the vi deo content. To move quickly between chapters, press A while your video is playi ng, and select skip forward or skip back in the playback controls. Each chapter appears as a tick on the information bar. Q: Can I use shortcuts to control playback when I'm watching videos? A: Yes, when viewing videos, you can use your controller to take any of followin g shortcuts: Press To LB Skip back one chapter. RB Skip forward one chapter. RT Fast-forward, or page up through a list of items. LT Rewind, or page down through a list of items. START Toggle between play and pause. When browsing videos, automatically begin p layback using the bookmark (if it exists) and bypassing the resume/restart page. X, Y Open on-screen display for more advanced playback controls. Q: Can I play music from my iPhone and iPod Touch? A: No. The iPhone and and iPod Touch use a different mechanism for storing music than a traditional iPod, and the Xbox 360 console can't play music from those s ources. However, you can browse pictures stored on these devices through the Med ia area of the Xbox 360 Dashboard. Q: Can I play videos from my iPod? A: No. The Xbox 360 console doesn't play videos from an iPod. Q: What features of MPEG-4 Advanced Simple Profile does the Xbox 360 console sup port? A: The Xbox 360 console supports bidirectional frames (BVOPs), interlaced frames , quarter pixel motion compensation, global motion compensation, and MPEG quanti zation. Q: Does the Xbox 360 console display embedded artwork for MPEG-4 Part 2 or H.264 files? A: Yes. You can embed artwork smaller than 400 KB in the video files. Q: What types of AVI files are supported? A: The Xbox 360 console supports files encoded using MPEG-4 Part 2, Simple Profi le and Advanced Simple Profile. These files often are referred to as Xvid or Div X video files. Many common DVD authoring tools, cameras, and camcorders can enco de files using MPEG-4. Some files authored for DivX devices also may contain add itional functionality (menus, subtitles, multiple audio tracks, and so on). The Xbox 360 console attempts to play these files but doesn't support any additional functionality. In some cases, it can't play the file. Q: Does the Xbox 360 console support 5.1 channel AAC? A: No. Only 2-channel AAC is supported. If you want to play a 5.1-channel video

on your Xbox 360 console, you will need to encode it to WMV with WMAPro 5.1 audi o. Q: Should I continue to use Windows Media Connect (WMC) to stream video to my Xb ox 360 console? A: You can use Windows Media Connect, but it's no longer supported. To manage an d stream content to your Xbox 360 console with Windows Media Player 11 or the Zu ne software, see Share Media from a PC with Xbox 360. Or go to Play Media on You r Xbox 360 console on Zune.net. Q: What video codecs do the Zune software and Windows Media Player support for s treaming? A: The Zune software supports unprotected WMV, MPEG-4 Part 2, and H.264. Windows Media Player 11 supports protected and unprotected WMV. For more about supported files from the Zune software, see Zune Audio and Video Formats on Zune.net. Q: How can I get Windows Media Player 11 to stream MPEG-4 Part 2 or H.264 to my console? A: By default, Windows Media Player 11 does not support MPEG-4 Part 2 or H.264. You can convert your MPEG-4 Part 2 and H.264 content to WMV, or you can install a third-party MP4 DirectShow decoder pack to import MPEG-4 part 2 and H.264 file s into your library. From there, they can be streamed to your Xbox 360 console j ust like WMVs.