PTCL Survey

Q.No 1: Who Delivers your PTCL Bills?

Q.No 1: Who Delivers your PTCL Bills? TCS
10

I dont know
0

Total Consumers
10

150.0%

100.0% 50.0%
0.0% TCS I dont know

Q.No 2: How many days before the due date is the Bill delivered to your address?

1--2
6

3--5
2

More than 5
2

Total Consumers
10

Q.No 2: How many days before the due date is the Bill delivered to your address?
80%
60%

Q. No 3: Earlier, how many days before the due date was the bill being delivered?

1--2
7

3--5
0

More than 5
3

Total Consumers
10

40%
20%

Q. No 4: How many days before the last date do you submit the bill payment?

The very next Day I receive the bill

3

on the next Saturday

0

Last Day
3

Whenever Convenient
4

Total Consumers
10

0% 1--2 3--5 More than 5

Q. No 3: Earlier, how many days before the due date was the bill being delivered?
Q. No 5: Does the delivery courier take your signature on the delivery sheet? Yes
8

No
2

Total Consumers
10

80% 60% 40%

Q. No 6: Do you wish to sign the delivery courier sheet when you receive the PTCL bill?

Yes
9

No
1

Total Consumers
10

20%
0% 1--2 3--5 More than 5

Q. No. 7: Has your bill delivery process improved any way?

Yes
7

No
3

Total Consumers
10
45% 40% 35% 30% 25% 20% 15% 10% 5% 0%

Q. No 4: How many days before the last date do you submit the bill payment?

Percentage
Q.No 1: Who Delivers your PTCL Bills? TCS
100.0%

I dont know
0.0%

The very next Day I receive the bill

on the next Saturday

Last Day

Whenever Convenient

Q.No 2: How many days before the due date is the Bill delivered to your address?

1--2
60%

3--5
20%

More than 5
20%

Q. No 5: Does the delivery courier take your signature on the delivery sheet?
100.0% 80.0% 60.0% 40.0% 20.0% 0.0%

Q. No 3: Earlier, how many days before the due date was the bill being delivered?

1--2
70%

3--5
0%

More than 5
30%

Q. No 4: How many days before the last date do you submit the bill payment?

The very next Day I receive the bill

30%

on the next Saturday

0%

Last Day
30%

Whenever Convenient
40%

Yes

No

Q. No 5: Does the delivery courier take your signature on the delivery sheet?

Yes
80.0%

No
20.0%

100.00% 80.00% 60.00% 40.00% 20.00% 0.00%

Q. No 6: Do you wish to sign the delivery courier sheet when you receive the PTCL bill?

Q. No 6: Do you wish to sign the delivery courier sheet when you receive the PTCL bill?

Yes
90.00%

No
10.00%

Yes

No

Q. No. 7: Has your bill delivery process improved any way?

Yes
70.00%

No
30.00%
80.00% 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00%

Q. No. 7: Has your bill delivery process improved any way?

Name: Huzefa Shabbir Hussain Student ID: 2009-1-44-10014 Area: SITE

Yes

No