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, ,
CorpTech Action Sheet
(effective 15106/06)
Signature o Comment o Review o Other (ul>e section below)
3(a) Funding Requests or Invoices for Payment:
ili required from the Finance Manager prior to submission to Office of Executive Director
Recommended for payment (If comments required use other Information section) Yes I No
By (print name): Signature:
Colleen Orange, Finance Director
3(b) Contracts:
If this matter involves engagement of contractors/consultants and/or the acquisition of
goods and services via Request for Offer/Contract have you consulted with
Procurement Services, eSQ? Yes / No
Funds Available Signature
Contract (jocuments will be retumed to the relevant Program Director following approval by the ED. It will be the responstbility of
the Program Director's office to record and forward to csa for processing.
Other Information (background) and comments:
.
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4. Executive Director
Comments by Executive Director
....--.....-..... ,_..... -""-'-'
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RTI Document No.206
Ref: CTC-15877
Submission to the Program Director
Subject Queensland Health Implementation of Continuity SAP review
Purpose To request that the Program Director executes the contract for
the engagement of SAP Australia to undertake the review of the
Queensland Health Implementation of Continuity SAP
implementation
Background
The Queensland Health Implementation of Continuity project is a large and complex payroll
implementation and there have been recent issues with Human Resources I Finance
integration design and pe/formance. An independent quality assurance review is proposed
to now be completed during the realisation phase. A primary reason for undertaking the
review now is to allow for any rectifications prior to go live.
SAP Australia have been approached to undertake an independent review of the deSign,
build and implementation of the SAP HR and payroll solution to be deployed in Queensland
Health, including the review of project and risk management. The project management
review is designed to set confidence in the ability of the project to deliver, on time and on
budget.
Conduct of this review is also supported by the recommendation from Internal Audit, relating
to the Human Resources I Finance design, that a detailed design review be conducted by
an independent SAP contractor prior to approval of the design.
The Program Director, Strategy and Planning. has provided financial approval (refer to
CTC-15824). The Executive Director, CorpTech has provided procurement approval (refer
to CTC-15468).
Scope
The review will be conducted by a team of experienced contractors from SAP Australia who
are independent of the Queensland Health Implementation of Continuity project. The use of
SAP Australia to conduct the review is appropriate to ensure that the solution design meets
SAP standards. The review will focus on functional and technical quality assurance and
project management.
The functional and technical review will include:
completeness of configuration;
quality of configuration;
flexibility of the configuration;
RTI Document No.207
use of "best practice" models and processes compared with bespoke processes;
use of current SAP functionality, evaluating whether it is used for the purpose for which it
has been designed; and
evaluating whether "SAP Gaps" have been covered in an appropriate manner, and
determining that the quality of the "developments" is suitable.
The project management review is designed to establish confidence in the ability of the
project to deliver. on time and on budget. The project management review will include:
project risk review to identify risks with the implementation process and determine the
necessary mitigation actions;
project management of key areas including system configuration, know-how transfer,
change management and communication; and
quality of project documentation and the use of Solution Manager.
The approach in assessing the project management and risks includes scheduling a series of
on-site interviews with key project team members and reviewing a sample of project
documentation.
The deliverables from the SAP Australia review will incorporate a detailed review report and
a presentation on findings.
The maximum total financial expenditure for the review is $40,000 (excluding GST)
including travel expenses.
Recom mendation
It is recommended that the Program Director executes Queensland Health Implementation
of Continuity SAP review with SAP Australia by signing 2 copies of the contract.
(Attachment 1).
Responsible officer: Christopher Bird
Procurement Manager, Strategy & Planning
Recommendation approved ....... . ........... ..... ........... .... /11 f"/2009
p' Hood
rogram Director. CorpTech Service Management
RTI Document No.208
Pages 21 through 43 redacted for the following reasons:
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out of scope
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Ref CTC-15989
Submission to the General Manager
Subject Queensland Heatth Lattice Replacement Project Contribution
Project
Purpose To request that the General Manager sign the attached letter to
Queensland Health requesting an additional contribution to
complete the Queensland Health Lattice Replacement Project
Background
In June 2009, a change request to Statement of Work 8 - Lattice Replacement Design,
Implement and Deploy. was approved.
The document addressed a number of changes including extending the go-live date to
6 November 2009 and increasing the fixed price. The fixed price increased by $9 million
(excluding GST) with an agreement from Queensland Health to contribute towards the
remaining work.
IBM has invoiced CorpTech for over $8.25 million (including GST) for deliverables related
to the change request since late June 2009.
Information received from Queensland Health has indicated that the Director-General and
the Deputy Director-General, Corporate Services, Mr Michael Kalimnios have a current
agreement to provide funding to $7 million (excluding GST) with knowledge of the contract
at the current stage. This agreement has acknowledged an intention to provide this
funding to CorpTech on the presentation of an agreed invoice.
There is a $2 million (exchJding GST) shortfall between what has been agreed with IBM
and Queensland Health as the total commitment made to IBM for completion of the
project. The purpose of this letter is to request an additional $1 million (excluding GST)
contribution from Queensland Health.
Issues
It is understood that an in principal agreement between the Directors-General of the
Department of Public Works and Queensland Health for an additional commitment for the
remaining amounts has been agreed, and that this commitment relates to a joint
responsibility for the remaining funding on an equally shared basis.
RTI Document No.232
On the basis of that commitment, CorpTech will provide an additional $1 million (excluding
GST) towards the cost of the project. The purpose of this letter is to request an additional
$1 million (excluding GST) contribution from Queensland Health as part of this
commitment to the completion of the project.
Recommendation
It is recommended that the General Manager sign the attached letter requesting an
additional payment from Queensland Health for the Lattice Replacement Project.
I /(0/2009
Responsible officer ecutive Director, Strategy and Planning
Recommendation approved
Endorsed by: double click check box, select 'checked' under 'Default Value', then 'OK'
D Legal Services D Human Resources
o Finance D ISO
D ERU D Other: Please specify
RTI Document No.233
Queensland
., "Government
CorpTech
Ref: CTC-15989
- 2 OCT 2009
Mr M Kalimnios
Deputy Director-General
Corporate Services
Queensland Health
GPO Box 48
Brisbane Qld 4001
Dear Mr Kalimnios
In June 2009, a change request to Statement of Work 8 - Lattice Replacement Design,
Implement and Deploy, was approved.
The document addressed a number of changes including extending the go-live date to
6 November 2009 and increasing the fixed price of the Statement of Work. The fixed price
increased by $9 million (excl GSn with an agreement from Queensland Health to contribute
towards the remaining work.
IBM has invoiced CorpTech for over $8.25 million (incl GSn for deliverables related to the
change request since late June 2009.
CorpTech acknowledges the current commitment from Queensland Health to provide
additional funding for $7 million (excluding GSn was made with knowledge of the contract at
that time, and has received your commitment to provide this funding to CorpTech on the
presentation of an agreed invoice.
It is acknowledged that this current commitment from Queensland Health does not represent
the total of the commitment made to IBM for completion of the project.
I understand that an in principal agreement between the Directors-General of the
Department of Public Works and Queensland Health, for an additional commitment for the
remaining amounts has been agreed, and that this commitment relates to a joint
responsibility for the remaining funding on an equally shared basis.
60 Edward Street
Brisbane Queensland 4000
GPO Box 5078 Brisbane
Queensland 4001 Australia
Telephone +61 7 3224 6240
Fiu:simile +61 7 32)8 3035
ABN 467 806 449 08
RTI Document No.234
2
On the basis of that commitment, CorpTech will provide an additional $1 million (excluding
GST) towards the cost of the project. The purpose of this letter is to request an additional
$1 million (excluding GST) contribution from Queensland Health as part of this commitment
to complete the project.
Should you require any further information regarding this request, please contact Ms Sally
O'Carroll on telephone (07) 3721 9273 or via email saUy.o'carroll@oorptech.q\d.gov.au.
RTI Document No.235
Ref: CTC16021
Submission to the General Manager
Subject Purchase of additional infrastructure capacity to support the
production environment for the Queensland Health Rostering and
Payroll Replacement Solution
Purpose To request that the General Manager approve the procurement of
two additional dual core Central Processing Units (CPUs) and
associated memory to manage increased capactty requirements
for the Queensland Health Rostering and Payroll Solution in
readiness for go-live
Background
The Queensland Health Implementation of Continutty project is introducing a replacement
payroll solution for Queensland Health. '
An IBM Project- Change Request 000170 (refer to Attachment 1) was raised to progress
the requirement for increased infrastructure reqUirements from four Central Processing Units
(CPUs) to a minimum of eight CPUs and associated memory.
In March 2009, approval was gained for the purchase of six additional CPUs and associated
memory (refer to Attachment 2). A further two CPUs and associated memory are now
required.
Issues
To guarantee an acceptable level of performance by the replacement payroll solution in the
production environment at go-live and enable payroll processing to be completed in the
required timeframes, there is a requirement for two additional dual core CPUs and associated
memory.
Business volumetrics, which include extra records and objects, have risen over the life of the
project and added extra load during peak times of usage, therefore requiring an upgrade of
the infrastructure to meet processing window constraints and delivery timeframes.
Performance testing has identified a requirement for two additional dual core CPUs and
associated memory.
If the additional CPUs and associated memory are not provisioned this will impact on the
ability of the production system to meet the service level agreements required to support
Queensland Health transaction volumes and usage patterns.
RTI Document No.236
2
Current Status
A quotation for the additional capacity has been provided by CITEC (refer to Attachment 3).
Costs - Implementation
Once off Implementation Charge
Costs - Ongoing
The ongoing capacity costs are for a 36 month commitment, please see the table below.
Costs for the additional capacity will be charged monthly to Queensland Health on a straight
pass through basis.
Recommendation
It is recommended that the General Manager:
1. Approve the procurement of two additional dual core Central Processing Units (CPUs)
and associated memory to manage increased capacity requirements for the
Queensland Health Rostering and Payroll Solution in readiness for go-live.
2. Accept and sign the quotation from CITEC (refer to Attachment 3) for the
provisioning of two additional dual core CPUs and associated memory.
Responsible officer
Recommendation approved
, Director, Service Delivery
I
Marga nyi
General Manager
Endorsed by: double click check box, select 'checked' under 'Default Value', then 'OK'
o Legal Services D Human Resources
D Finance D ISD
D ERU D Other: Please specify
RTI Document No.237
Pages 50 through 52 redacted for the following reasons:
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, CorpTech Action Sheet
(effective 15106106)
o Comment D Review o Other (use section below)
3(a) Funding Requests or Invoices for Payment:
Approval is required from the Finance Manager prior to submission to Office of Executive Director
o Recommended for payment (If comments required use other information section) Yes INo
By (print name) Signature:
o
Funds Available
3{b) Contracts:
If this matter involves engagement of contractors/consultants and/or the acquisition of
goods and services via Request for Offer/Contract have you consulted with
Procurement Services, eSQ? Yes / No
Contract documents will be returned to the relevant Program Director foliowing approval by the ED. It will be the responsibility of
t e Program Director's office to record and forward to csa for processing.
ther Information (background) and comments:
7'.
- = ~ = ~ - ~ - : - = ~ = ' ..~ : - = = = = - ~ = ~ ...: = = : ~ : ~ = ~ ~ ~ . - - : - ~
~ - - . " . " - " " - - - . - - . - . - - ~ - . - . - ........-... -".-."..'"-..-------------------....-...--------.. --....--------..- .....1
________________________________________1
G:\05 - SSS\TO .. Teclmology\O I Adlllinis!ration\Forms & Tempiates\Orange Action Sheet Template.doc
RTI Document No.241
s.48 - Exempt information
Ref: CTC 15376
Submission to the Executive Director
Subject CITEC proposal to provision additional infrastructure to support
QHIC production (REF: 5002405)
Purpose To request:
1. approval to procure an additional 6 dual core CPU's and
associated memory
2. approval to reallocate capacity from SSISAPDJ
3. acceptance of a quotation from CITEC (refer Attachment 1)
Background The objective is to provision additional production capacity to
support QHIC as per CR0170.
Issues
The QHIC project provided capacity requirements which have since increased by a
significant amount. Without the additional identified capacity as documented in CR0170
(refer Attachment 3), it is possible that the payroll run for Queensland Health would fail to
complete within the allotted timeframe.
Current Status
The QHIC production environments have been provisioned to the requested capacity
supplied by the QHIC project team. During recent performance testing, the QHIC team
identified that the initial sizing was insufficient. As a result CR0170 (refer Attachment 3) was
raised by the QHIC project team and subsequently approved by CorpTech. To provision the
necessary capacity, it is proposed that we decommission the DETA development system
(SSISAPDJ), and re-allocate the infrastructure capacity to QHIC production. This capacity
was initially used for blueprinting the DETA project which is no longer required as the DETA
project has been suspended. The remaining outstanding capacity will be procured via
CITEC.
This approach will minimise the ongoing operational expenses and satisfy the timeframe for
delivery.
RTI Document No.242
I '
-2
Costs - Implementation
Once off Implementation Charge
Costs - Ongoing
The ongoing capacity costs are for a 36 month commitment. please see the table below.
$12,930 $465,487





RTI Document No.243
s.48 - Exempt information
Recommendation
It is recommended that the Executive Director:
1. approve the procurement of additional capacity
2. approve the decommissioning of the DETA environment used for blueprinting
3. accept the quotation from CITEC (refer Attachment 1) for the proVisioning of
additional QHIC production capacity
~ / Z -
Responsible officer Gary Palmer, Director, ec logy Solutions, CorpTech
Recommendation approved Ill.3 12009
Margaret
.............................~ . . . . .
erenyi
Executive Director, CorpTech
RTI Document No.244
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