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Siebel CRM On Demand Entity-Relationship Diagram1

Data Relationships
Supervisor Reports To

Quota

User 3 Partner / Competitor Account Relationships Account Team


Parent Account Source Campaign Source Campaign Sales Person

Connect to:

Book

Account, Contact, Opportunity,Lead, Activity,Service Request, Dealer, Portfolio, Household, Custom Object, User Snapshot of:

Campaign
Source Campaign

Account Asset
Primary Contact

Service Request

Lead

Audit Trail

Forecast

Opportunity Revenue, Product Revenue, Account Revenue, Contact Revenue, User Connects to: Account, Contact, Campaign, Lead, Opportunity, Service Request, Solution, Custom Object & Activity Connects to: Account & Opportunity

Sales Stage

Opportunity

Product Revenue

Campaign Recipients

Product Solution Product Category


Parent Category

Audit Trail

Currency

Opportunity Revenue

Buying Role

Related Solutions

Associated Contact Referred By

Portfolio

Contact
Manager

Sub Account

Territory

Portfolio Contact Team Contact Relationships Contact Interest


Notes:

Custom Object (1-3)

Connects to: Account, Contact, Campaign, Opportunity, Lead, Service Request, Solution & Activities, Portfolio, Custom Object

Household Team

Household

Portfolio Team

1. Actual schema contains many more entities than shown here, since OnDemand uses the Siebel 7.5.3 schema, which implements all CRM features. Connects to: Account, Contact, Opportunity, Lead, Service Request, Campaign, Custom Object, Portfolio Connects to: Account, Contact, Opportunity, Lead, Service Request, Campaign, Solution, Activity, Alert, Custom Object 2. Company is actually associated with EVERY entity. Only some associations are indicated here. 3. User is associated with every object as Owner, Created By, Modified By, Delegated (Activity) and Team Members (Account/Contact)

Note

Connects to: Account, Contact, Opportunity, Service Request, Campaign, Custom Object

Activity

Attachment

NDA Required

Siebel CRM On Demand Entity- Relationship Diagram1


Reference Data Relationships
Supervisor Reports To

Active Currency

Company 2

User 3

Book

Resource Exchange Rate


(Attachment)

Role Required Field

Active Language

Product Category

Sales Stage

Sales Coach

Alert

Assign. Group

Product

Automated Task

Access Audit Log

Assign. Rule

Sales Process Customer Satisfaction Survey Assessments Script Call Script Service Request
Notes:

Contact

Assign. Criteria

Question

Opportunity Assessment Lead Qualification Script

Opportunity

1. Actual schema contains many more entities than shown here, since OnDemand uses the Siebel 7.5.3 schema, which implements all CRM features. 2. Company is actually associated with EVERY entity. Only some associations are indicated here. 3. User is associated with every object as Owner, Created By, Modified By, Delegated (Activity) and Team Members (Account/Contact)

Answer

Lead

NDA Required