Business Rules: Are abstractions of the policies and practices of a business organization.

BRE: Business Rules Engine A software that manages business rules. It separates the business rules from the application code. It enables the enterprise to capture, manage and execute business policies and practices. It has no user interface. BRE Types: Inference An engine to perform dynamic business decision making. Ex. Should this customer be allowed a mortgage? Reactive An engine using declarative rules that are used only when underlying data changes. Ex. Alert a manager when certain items are out of stock. BPMS: Business Process Management System A software system which allows for the direct execution of business processes. It allows the full business process to be defined. It provides a process driven user interface. PegaRULES Process Commander: It provides an integrated development environment for Business Rules, Business Processes and User Interface. It also provides test and production environments. Comprehensive BPM suite intended to help businesses plan, build and manage process management solutions through their entire lifecycle. It includes Process Analyzer, Process Simulator, Enterprise Integration, Case Management, Content Management Integration, Portal Integration, etc. Solution Frameworks designed using industry best practices: Financial Services, Insurance, Health Care, Life Sciences, Manufacturing, Retail, Energy & Utilities, Communications & Media, Travel & Hospitality, Government, etc. Common Terms: Work: A discrete task that is to be accomplished. Ex. Mr. X submits a leave request. Work Class: The type of work being performed. Ex. Leave requests. Flow: The process through which a unit of work moves until it is resolved. Ex. A leave request must be approved by Manager and HR before it is granted. Process Commander Portal: It contains Navigation Panel + Workspace Portal Layouts: Access to workspaces is determined by portal layouts. System Administrator: Supports administrators with administration functions Developer: Supports system architects and process architects with access to rules Work User: Supports standard work users in entering work Work Manager: Support managers and supervisors in processing work and monitoring activity Work User - Entering Work: Select work application (work pool)

Select work object to be performed Complete the work form as appropriate Review the entered work Work Manager - Managing Work: Select work from work list Complete the action form Search: Provides the ability to search for and access an existing work object or assignment Dashboard: Displays current or recent operational information about the state of work and processes Monitor Activity: Displays and allows creation of reports, charts and graphs Architecture Process Commander Deployment: Client, Application Server, Database Server XML Rules: Rules are data constructs that define elements of the User interface, Business logic, Data storage. They are stored in the rule repository in XML. Common Rule Types: Class, Class Group, Property, Activity, Harness, Section, Flow Class: A group of rules related to a unit of work. Ex. Leave Request Class Group: Property: Activity: Harness: Section: Flow: