Duet Enterprise Master Guide

Version: 1 October 2010

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Duet Enterprise Master Guide

Table of Contents
Chapter 1: Getting Started with Duet Enterprise........................................................................... 4 Target Audience.................................................................................................................... 6 Duet Enterprise Documentation Types .................................................................................. 7 Documentation from SAP................................................................................................ 7 Documentation from Microsoft ........................................................................................ 9 Duet Enterprise DVD Structure ..................................................................................... 10 Important SAP Notes .......................................................................................................... 11 Chapter 2: Overview.................................................................................................................. 12 Duet Enterprise System Landscape .................................................................................... 12 System Infrastructure .................................................................................................... 13 Duet Enterprise Relationships and Dependencies on ERP Applications............................... 14 Hardware and System Requirements for Duet Enterprise .................................................... 14 Software Minimum Requirements ................................................................................. 14 Hardware Minimum Requirements ................................................................................ 16 End User Hardware Requirements................................................................................ 16 Browser Matrix.............................................................................................................. 17

Duet Enterprise Master Guide

Chapter 1: Getting Started with Duet Enterprise

Chapter 1: Getting Started with Duet Enterprise

Duet Enterprise is a joint effort between SAP and Microsoft that allows you to consume SAP services through the Microsoft SharePoint 2010 interface. It provides several business-ready capabilities that users in your company can directly use. Duet Enterprise is also extensible and allows you to build and deploy your own solutions to plug into SAP and retrieve more data. Pre-delivered scenarios As part of the Duet Enterprise offering, you can configure the following features to be used in SharePoint: Reporting: Configure report templates, run reports from the SAP system, and view them from SharePoint. Workflows and tasks: Configure workflows from SharePoint that are directly updated in the SAP system. Make decisions on business process through tasks in SharePoint, which are then routed through Duet Enterprise and saved in SAP. Collaboration: Use workspaces in SharePoint to collaborate on SAP data. Starter Services: See data on customer inquiry, customer quotations, and other services that are retrieved from the SAP system and listed in the SharePoint portal. Duet Enterprise 1.0 Starter Services are based on the SAP system services. The service type (BAPI/RFC, ESA WS) may vary per customer SAP system installation. For a complete list the services provided with Duet Enterprise 1.0 refer to https://service.sap.com/~sapdownload/012002523100014103542010E/Duet_Enterprise_services.htm Supportability tools: Make use of the numerous monitoring and supportability tools that you need to ensure that Duet Enterprise is always running properly. Extended scenarios Based on the adaptable kits that we provide, you can extend the reach of Duet Enterprise to consume more services from SAP. You can configure and generate any report from SAP, tap into more workflows and create business process tasks, and access many more services to be displayed in SharePoint. Using Duet Enterprise, Microsoft SharePoint becomes your window into SAP. Information workers and daily users can now view and work on data from the SAP system, all from the familiar SharePoint window. Meanwhile, with minimal training, the IT experts and SAP administrators in your organization can work together to create and deploy new services that can be readily used by end users. Duet Enterprise is available as a set of software components and business applications for installation on both client and server computers. These components are provided in part by Microsoft, and in part by SAP.

Duet Enterprise Master Guide

Chapter 1: Getting Started with Duet Enterprise

Duet Enterprise consists of the following installable components: Duet Enterprise supportability tools Duet Enterprise server components (SAP and Microsoft) Duet Enterprise solutions for Microsoft SharePoint 2010 (Reporting, Workflow, and Starter Services) You can obtain the Microsoft components from Microsoft Corporation, and the SAP components from SAP. Installable components, plus documentation, are provided as downloadable files at the following Web sites: Microsoft installable components: See the Duet Enterprise Microsoft DVD for all installable components. SAP installable components: Go to the SAP Software Distribution Center on SAP Service Marketplace at: http://service.sap.com/swdc Download Installations and Upgrades Entry by Application Group SAP Application Components Duet Enterprise Documentation for SAP and Microsoft components: http://service.sap.com/instguides SAP Business Suite Applications Enterprise Duet Enterprise 1.0 SAP Application Help files: http://help.sap.com SAP Business Suite Duet Enterprise Duet

To build your own Enterprise Service based application on top of Duet Enterprise, you require an Enterprise Service Repository (ESR).

Duet Enterprise Master Guide

Chapter 1: Getting Started with Duet Enterprise

Target Audience
Duet Enterprise is a product that uses technologies from both Microsoft and SAP. For this reason, the target audience of the related documentation mentioned in this guide is solution consultants and project teams for implementations who have working knowledge in: Microsoft SharePoint Server 2010 Enterprise Edition Microsoft Windows operating system, specifically the version on which you deploy Duet Enterprise, Microsoft Windows Server 2003 and 2008 Directory services such as, Microsoft Active Directory service. Databases such as, Microsoft SQL Server 2008 with Service Pack 1. Microsoft Office 2010 Professional Plus. Microsoft Internet Information Services (IIS) 6.0, and the related protocols (TCP/IP) Authentication mechanisms such as Kerberos, X.509 client certificates, secure sockets layer (SSL), SAP logon tickets. SAP NetWeaver ABAP User Management Engine in the SAP NetWeaver Application Server. SAP R/3 system, SAP Enterprise Resource Planning (SAP ERP), SAP Customer Relationship Management (SAP CRM), SAP Supply Chain Management (SAP SCM), Supply Relationship Management (SAP SRM), and other SAP systems. Note: Where you do not have the necessary expertise to perform a specific configuration, we recommend that you seek the assistance of the specific systems administrator in your organization.

Duet Enterprise Master Guide

Chapter 1: Getting Started with Duet Enterprise

Duet Enterprise Documentation Types

Duet Enterprise includes documentation to support installation, deployment, and administration of Duet Enterprise deployments. The Duet Enterprise business applications also provide built-in end-user Help.

Documentation from SAP

The list below describes the types of documentation for Duet Enterprise relevant to the SAP administrator. SAP Library The SAP Library is a collection of function and process-oriented documentation for SAP components. You can find the Duet Enterprise application online help on the SAP Library. In addition, the Duet Enterprise application help is installed and available in Duet Enterprise business applications running in Microsoft Office Outlook 2010. Target group: End users. Current version: Located in the SAP Help Portal at: help.sap.com Business Suite Duet Enterprise Implementation Guide (IMG) The Implementation Guide is a tool for configuring the SAP system to meet customer requirements for running Duet Enterprise business applications. Its structure and documentation are component-oriented. Target group: Solution consultants and project teams for implementations, or upgrades. Current version: In the SAP menu of the SAP system under Tools IMG Customizing

Duet Enterprise Master Guide (Duet Enterprise_MasterGuide.doc and Duet Enterprise_MasterGuide.pdf) This is provided as both a Word document and a PDF file. It provides an introductory point of entry to the Microsoft and SAP documentation set as well as a roadmap for using all of the Duet Enterprise documentation. You can find the Duet Enterprise Master Guide at SAP Service Marketplace at: http://service.sap.com/instguides SAP Business Suite Applications Duet Enterprise Duet Enterprise 1.0.

Duet Enterprise Master Guide

Chapter 1: Getting Started with Duet Enterprise

Duet Enterprise SAP Deployment Guide (Duet_SAP_Enterprise_DeploymentGuide.doc) The process of installing and configuring Duet Enterprise requires corresponding settings in the prerequisite components of the SCL and it is highly recommended to proceed with all corresponding steps in the correct sequence. Hence, this document describes all necessary steps from both areas: SCL prerequisite components and Duet Enterprise components. The sections that describe specific Duet Enterprise settings are marked with a particular note. All other chapters refer to the settings of the SCL prerequisites. This document covers the installation and deployment of the following: SAP Duet Enterprise Components SAP Duet Enterprise Workflow application template SAP Duet Enterprise Reporting SAP Duet Enterprise Starter Services The guide also includes administration and security guidelines information. Target group: SAP administrators. You can find the Duet Enterprise SAP Deployment Guide at SAP Service Marketplace at: http://service.sap.com/instguides SAP Business Suite Applications Duet Enterprise Duet Enterprise 1.0. Duet Enterprise SAP Operations Guide (Duet Enterprise_SAPOperationsGuide.pdf) The Operations Guide is the starting point for configuration and maintenance tasks in the Duet Enterprise landscape in which Duet Enterprise components from SAP run. The guide refers users to the tools and documentation that are needed to carry out various tasks, such as, landscape implementation, monitoring, backup and restore, clustering and availability, and tests. It also refers users to more detailed documentation in the SAP Library. Target group: Solution consultants, project teams for implementations, system administrators, and the administrators of the SAP system. You can find the Duet Enterprise SAP Operations Guide at SAP Service Marketplace at: http://service.sap.com/instguides SAP Business Suite Applications Duet Enterprise Duet Enterprise 1.0 Duet Enterprise SAP Security Guide (Duet Enterprise_SAPSecurityGuide.pdf) Security mechanisms prevent unauthorized and unauthenticated individuals from accessing and reading data. For Duet Enterprise, these mechanisms are designed such that both users and the components perform only actions that they are allowed to perform. This results in the protection of sensitive data and confidential business information, and prevents data from being compromised.

Duet Enterprise Master Guide

Chapter 1: Getting Started with Duet Enterprise

This guide provides security-relevant information that applies to user administration and authentication in Duet Enterprise. You can find the Duet Enterprise SAP Security Guide at SAP Service Marketplace at: http://service.sap.com/instguides SAP Business Suite Applications Duet Enterprise Duet Enterprise 1.0

Documentation from Microsoft

Duet Enterprise Deployment Guide for Microsoft Administrators This document covers the following: Information regarding the collaboration between the SAP and the Microsoft SharePoint administrators. Determine hardware and software requirements for Duet Enterprise Installation and deployment steps for Microsoft SharePoint administrators Uninstall Duet Enterprise Target group: Microsoft SharePoint administrators. You can find the Deployment Steps for SharePoint Administrators at: http://go.microsoft.com/fwlink/?LinkID=194173 or at Service Marketplace at http://service.sap.com/instguides Duet Enterprise 1.0. SAP Business Suite Applications Duet Enterprise

Duet Enterprise Operations Guide for Microsoft Administrators The Operations Guide describes the procedures the SharePoint farm administrator or site administrator must perform to configure the Duet SharePoint Add-on features. Target group: SharePoint farm administrator or site administrator You can find the Duet Enterprise Microsoft SharePoint Operations Guide at http://go.microsoft.com/fwlink/?LinkID=194173 or at SAP Service Marketplace at : http://service.sap.com/instguides SAP Business Suite Applications Duet Enterprise Duet Enterprise 1.0

Duet Enterprise Master Guide

Chapter 1: Getting Started with Duet Enterprise

Duet Enterprise Microsoft Getting Started Guide This guide helps SharePoint and SAP administrators and system architects understand the Duet Enterprise architecture, the ready-to-use capabilities and how SAP information is surfaced in SharePoint Server and Office applications, and how authentication works. A high level overview of monitoring and troubleshooting is also covered You can find the Duet Enterprise Microsoft Getting Started Guide at http://go.microsoft.com/fwlink/?LinkID=194173 or at SAP Service Marketplace at: http://service.sap.com/instguides SAP Business Suite Applications Duet Enterprise Duet Enterprise 1.0 Duet Enterprise Planning Guide This document provides an architectural and conceptual overview of the Duet Enterprise server and client components provided by Microsoft, and helps plan for their installation. Duet Enterprise Microsoft Glossary (Duet Enterprise_MicrosoftGlossary.doc) This glossary is an online version hosted on SharePoint site. It provides a glossary of technical terms.

Duet Enterprise DVD Structure

The following section describes the content of the Duet Enterprise 1.0 setup DVDs. Duet Enterprise is accompanied by 3 setup DVDs with the following content: DVD 1 SAP specific prerequisite ABAP Components Service Consumption Layer (SCL) components: WEBCUIF, IW_CNT and IW_FND XI content/component (optional): SAPIWCNT and SAPIWFND DVD 2 Duet Enterprise specific ABAP Components Duet Enterprise component: IW_TNG Business Configuration (BC) sets DVD 3 SharePoint Components Language Packs Solutions Workflow Reporting Starter Services (included in the Sample Solutions folder) SAP Service Models

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Chapter 1: Getting Started with Duet Enterprise

SDK Optional Supportability Pack Client Supportability Server Supportability You can view these files on the Duet Enterprise Setup DVDs located at the SAP Service Marketplace: 1. Go to http://service.sap.com/support. 2. Select the Downloads tab. 3. Select the SAP Installations and Upgrades subtab. 4. From the Installations and Upgrades menu on the left, click Installations and Upgrades - Entry by Application Group. 5. Click SAP Application Components. 6. Click Duet Enterprise > Duet Enterprise 1.0 > Installation and Upgrade. A table containing all the DVDs is displayed.

Important SAP Notes

You can find the SAP notes in SAP Service Marketplace at: service.sap.com/notes. Read and implement the corrections in the following SAP notes: SAP Note Number 1465330 Description Duet Enterprise 1.0 SP1 Release Information Note Explanation Contains relevant information available after the release of Duet Enterprise version 1.0.

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Chapter 2: Overview

Chapter 2: Overview
Duet Enterprise is a jointly developed product from SAP and Microsoft that enables interoperability between SAP applications and Microsoft SharePoint Server 2010 Enterprise Edition. Duet Enterprise empowers employees to consume and extend SAP processes and information from within SharePoint Server and Microsoft Office 2010 client applications.

Duet Enterprise System Landscape

This section provides an overview of the Duet Enterprise system landscape. The system landscape describes both the technical and the system infrastructures. Technical infrastructure describes the software components of Duet Enterprise, the supporting software required, and the hardware to run a complete Duet Enterprise solution. System infrastructure describes the functional operations, communications and interactions in the Duet Enterprise architecture. The diagram below represents all the components that form a part of the Duet Enterprise landscape. It captures the different components across the Microsoft and SAP stacks.
Microsoft Stack
Clients using Duet Enterprise Duet Enterprise Client Computers SAP applications SAP BW/BI components (optional) Service Consumption Layer
NW 7.02
IMG

SAP Server Stack

Duet Enterprise Applications

Share Point Server Farm

SAP ERP 2004/6.0

IMG

SAP Business Suite (optional)

NW >= 7.0
IMG

NW 6.40/7.0

Authentication

Active Directory

LDAP Server

Identity management

CUA (optional)

IDM (optional)

Notification

Any SMTP Server

Landscape management

SLD (optional)

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Chapter 2: Overview

System Infrastructure
The system infrastructure illustrates the architecture and the interactions between the Duet Enterprise components in different environments: client, Duet Enterprise server (consisting of components from both SAP and Microsoft), and an SAP system. This section describes the components that are provided with Duet Enterprise. Components that support and are installed with Duet Enterprise

In the SAP environment, the Duet Enterprise SAP Add-on provides the services for enabling the interoperability between SAP business applications, such as the SAP Business Suite and end-user platforms such as Microsoft Office client applications and SharePoint sites. Note: Duet Enterprise does not require anything to be installed on the client computers by default. All interaction with client applications is managed by SharePoint Server 2010.

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Chapter 2: Overview

Duet Enterprise Relationships and Dependencies on ERP Applications

You can choose which Duet Enterprise solution to use in your organization. For that reason, you need to understand and manage the relationship and interdependency on the ABAP components in your existing SAP system for use with the chosen solution. Note: Failure to install any of the related components on which other components depend, can affect the proper functioning of a specific business application. Find information about component relationship and dependency in the Product Availability Matrix (PAM). To reach the Duet Enterprise PAM, search for Duet Enterprise from the following location: service.sap.com/pam and select Duet Enterprise 1.0 ON SAP NW 7.0.

Hardware and System Requirements for Duet Enterprise

Software Minimum Requirements
Duet Enterprise consists of the set of software components developed and delivered by SAP and Microsoft. You install these components on both client and server computers. The following provide an overview of the various software components required for running Duet Enterprise. The following are the minimum software requirements for Duet Enterprise:
Requirements Specification

NetWeaver ABAP NetWeaver Add-ons (SCL)

SAP enhancement package 2 for SAP NetWeaver 7.0 SP05 SAP IW FND 100 SAP IW CNT 100 SAP WEBCUIF 7.01 ESR 7.11 or higher XI Content SAP IW FND 1.0 XI Content SAP IW CNT 1.0

ESR Content (required for development only)

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Chapter 2: Overview

Content Development

The development of new content on the SCL requires SAP System R/3 4.6c or higher. Note: If the remote interface is not available on the SAP system, the developer should expose the remote interface (e.g. RFC / Web service) on the SAP system.

.NET framework Microsoft SharePoint Microsoft Office Client Client -Browser Database/s (Server MS)

.NET 3.0/3.5 SharePoint Enterprise 2010 ( 64- bit) OS Windows 2008 ( 64- bit) Office 2010 Pro Plus* IE 7.0 or higher, Firefox 3.x, Safari 4.x (supported by SharePoint) - SQL 2008 or SQL 2005 (Enterprise, Standard) Server 64 bit only

The following are the minimum software requirements for the connected SAP systems required for the basic scenarios delivered with Duet Enterprise:
Requirements Software Specification SAP Business Suite Application Platform SAP NetWeaver Application Server 7.0 (NW 04s) SP 15, or SAP NetWeaver Application Server 6.40 (NW04) SP22 for Workflow ERP 2004, Release SAP_BASIS 640 (SP level 0022), or ERP 6.0 (2005), Release SAP_BASIS 700 (SP Level 15) for Reports. NW BI 3.5: Release SAP_BW 350 (SP Level 0022), or NW BI 7.0: Release SAP_BW 700 (SP Level 17) for Reports. Starter Services require ERP 2004 and higher. ERP 2004: SA_BASIS 640 (SP level 0022) or higher

In addition, make sure that you read and implement the most current SAP notes that apply to the required software listed above. You can find these notes at service.sap.com/notes. Duet Enterprise requires SharePoint Server 2010 Enterprise Edition. The software requirements for installing Duet Enterprise on SharePoint Server are the same as installing SharePoint Server 2010 alone. For more information, see Determine hardware and software requirements (SharePoint Server 2010)

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Chapter 2: Overview

Hardware Minimum Requirements

The following are the minimum hardware requirements for installing NetWeaver:
Requirements Specification

Processor

Dual Core (2 logical CPUs) or higher, 2 GHz or higher

Random access 4 GB or higher memory (RAM) Hard disk capacity Database Software: 4 GB SAP system files (not including paging file): 5 GB (x64) 8 GB (IA64) SAP database files (not including paging file): 18 GB 4.3 GB of temporary disk space for every required installation DVD that you have to copy to a local hard disk

End User Hardware Requirements

Computer and 500 megahertz (MHz) processor or higher processor

Memory

256 megabyte (MB) RAM or higher. 512 MB recommended for Instant Search. 1 GB required for Grammar and contextual spelling in Word.

Display

1024x768 or higher resolution monitor

Duet Enterprise requires SharePoint Server 2010 Enterprise Edition. The hardware requirements for installing Duet Enterprise on SharePoint Server are the same as installing SharePoint Server 2010 alone. For more information, see Determine hardware and software requirements (SharePoint Server 2010).

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Chapter 2: Overview

Browser Matrix
Level Level 1 (Full Fidelity on all web pages, including Central Admin pages) Operating System Windows XP, Vista Windows 2003, 2008 Server Windows 7 Windows XP, Vista Windows 2003, 2008 Server Windows 7 Level 2 (Almost full fidelity on all pages, including Central Admin pages) Mac OS-X Leopard Safari 4.x (updated 5/22/2009) Firefox 3.x Windows XP, Vista Windows 7 Unix/Linux Level 3 (no support) Everything else (including IE6) IE7, IE8 (64bit) IE8 (64bit) Firefox 3.x IE8 (32bit) Firefox 3.x Browser IE7, IE8 (32bit)

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