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com/doc/2559417/CASE-STUDY-EMI-Group-PLC

Company Overview Electric & Musical Industries (EMI) was established in 1931. EMI Group, PLC is the world 3rd largest music company which based in London. It is the world largest independent music company, not being a unit, subsidiary or division of a larger conglomerate corporation. EMIs business is comprised of two main group; EMI Recorded Music and EMI Music Publishing. EMI Recorded Music accounted for 81.6% of EMI Group, PLC sales and 59.3% of the companys operating profit in fiscal 2003. EMI Recorded Music has over 100 recording labels featuring some of the greatest rock and pop artists in recorded music history. Its major recording label includes: Capital Record and Capital Record Nashville, Chrysalis, EMI Classics, Java Records, Mosaic Records and many more. Its artist with major albums in 2002 and 2003 included: David Bowie, The Beatles, Blue, Cold play, Norah Jones, Queen and many more. EMI Music Publishing owns the rights to more than one million musical compositions, which its market, licenses and sell. Royalties derived from EMI-owned compositions for the sale of music in the CD format comprised 53% of EMI Music Publishing revenue in fiscal 2003. Performance income derived from the public performance of song in EMI catalog, accounted for 25% of EMI Music Publishing revenue. Among the major music compositions and catalogues is getting better (The Beatles), James Bond Theme, We Will Rock You (Queen), Mamma Mia (ABBA) and Our House (Madness). Problem Statement How EMI Group, PLC has to access and response to the likely impact of UMGs pricing initiative action on the recorded music industry.

Company Mission & Goals - described and evaluated Mission Statement

External Analysis general and industry, environments examined for opportunities Competitive rivalry examined Internal Analysis - core competencies and source of competitive advantage identified Corporate Strategy identified and consistent with environmental analysis Business Strategy identified and consistent with environmental analysis International Strategy

SWOT Analysis Strength Strong global presence - EMI Group, PLC has a worldwide market in nearly 50 countries; among its major market are North America, Continental Europe, Latin America, UK & Ireland, Australia, Japan and Asia. World largest independent music company - In 2002, EMI worldwide market share is 12.6%. Its large size gives many benefits such as cost reduction through economic of scale. Vast resources and strong market share also give the benefit of being able to attract the best staff and artists to the company which have a strong position for the future. Financial Performance - Although EMI Group sales in fiscal 2003 decline compared to 2002, the company operating profit show excellent increased about 33.1% in 2003 compare to 2002. The improvement in operating profit was due to a comprehensive reorganization of EMI Record Music Division. World class artist roster - EMI releases more than 1000 albums every year and has a roster of over 1300 artists. Among them are David Bowie, The Beatles, Norah Jones, Queen, Robbie William and many more. Weaknesses Difficulties in the US Market - EMI has consistently been towards the bottom of the five majors in the US market share, which is the world largest recorded music market in the world. In 2003 it only command 9.8 % of US market share. Dont have conglomerate backing - EMI is the only top five music company that solely independent which not being own by larger corporation. This mean EMI has to generate its own resources without any help from other larger company. Decreasing in worldwide market share - EMI Group, PLC worldwide market share dipped from 13.4% in 2002 to 12.6% in 2003. The worldwide decreasing were resulted from the decreasing of EMI Group market share in several major region in 2003 compared from 2002 which included North America (-0.03%), UK & Ireland (-0.01%), Continental Europe (-1.7%), Latin America (-2.6%) and Australia (-0.10%). Opportunities Joint Venture / collaboration - With recent merger attempts being stopped, EMI consolidation within the industry is becoming more difficult. EMI has often enjoyed success with joint venture with other large company such as Apple Computer (i tunes) and Yahoo! In joint project for mutual gain. Internet sales - Internet has become the fastest growing media for music distribution and many analyses expect that the downloading trends will continue to grow in a future. The success of Apple i tunes has show it is possible to sell download music over the internet with many customers willing to pay rather than download the music for free from such sources as KazaA, Morpheus and many more where legality is still a rather grey area. Selling music by internet download may be an area EMI may try to enter directly or through collaborations

and increase market share. More Open M&A regulatory - More open or liberalization of M&A in music industry may increase EMI Group opportunity to acquire or merge with other music company. This will give EMI added market share and resources to compete with other major music companies. Focus on market where it has a strong market share and growth - Although North America especially US is the biggest market for recorded music, however it seem that EMI having trouble to keep competing to gain more market share. Maybe EMI has to give more focus or gaining more in the market that it has a strong share such as UK & Ireland, Australasia and Continental Europe. EMI also has to focus more in growing market region such as Japan and Asia. Threats Limited growth potential for recorded music - The worldwide recorded music industry posted sales of $32 billion in 2002. The figure represent a 7% decline in Dollar sales and an 8% decrease in unit volume from 2001. Compared to 2001, sales of CD albums fell globally by 6% and there more continued declines in the sales of CD singles (down 16%) and cassettes (down 36%). These show that is very difficult to find growth opportunities in the market. Poor economics condition and exchange rate fluctuation - As a global company operating in many countries worldwide, EMI Group, LTC is easily be vulnerable to the deteriorating economic condition worldwide and fluctuation in exchange rates and interest rates. These can often adversely affect both revenues and profits for the company. Impact of piracy (CD burning and mass downloading) - Piracy in the music industry, particularly the burning of CD and mass downloading of free music from the internet has increased recently. The industry analysis estimate that unauthorized file sharing alone has accounted for $700 million in lost sales to industry in 2002. Predicted the CD album sales globally will drop almost 30% from their 2000 peak by 2007 if present pace of unauthorized downloading continued. Filling low - In early September 2003, RIAA filed 261 separate lawsuits in US against individuals engaged in unauthorized file sharing. Industry analysts expected that litigation would have a short-run dampening effect on unauthorized CD downloading and burning. However it was viewed as having a minima long-run effect on this practice. Aggressive Competition - The recorded music industry is very competitive which dominates by five larger companies which included Universal Music Group, Sony Music Entertainment, Warner Music Group, BMG Entertainment and EMI Group, PLC. EMI has to always consider any action from competitors which may effect the company competitive position.

Recommendation Alternative 1: EMI should follow the Universal Music Groups (UMG) Pricing Strategy UMGs pricing initiative included a suggested retail price reduction, retailer display space requirements,

and abolishment of retailer cooperative advertising allowance and discounts. The most publicized element of UMGs pricing initiative was the price reduction. UMG reduce its CD prices to retailers. Retail prices of $16.98 to $18.98 reduce to $12.98. Except for superstar artist titles, UMG would lower the wholesale CD price it charges retailers to $9.09. With this new pricing policy, UMG may attract a lot of customers to buy those CDs. UMG also have Jump Start sales plan, which offer $9.09 to $10.10 prices to retailers if retailers would guarantee to give about 27 percent of a stores display space, or 33 percent of the display space retailers used to promote major music companys release. But if some retailers elected not to guarantee display space under UMGs terms, they did not have to participate in the Jump Start program. Whether or not retailers participated in UMG Jump Start program, the company stated that it would eliminate all retailer cooperative advertising allowances and discounts. If the elimination of these advertising allowance and discounts turns into an industry-wide trend, would turn barely profitable stores into money losers and could bury those already in trouble. UMG spent $4.7 million for advertising, while EMI only spent $734,000 for advertising. EMI should spend more budgets in advertising, because with advertisements customers may known about EMI and also known about the artist whos published by EMI. PRO CONS 1. Attract more customers 1. Lower artist royalties 2. Increase sales of CDs 2. Decline in profit 3. Increase retailers demand 3. Change customers perspectives 4. Compete with competitors EMI must consider these advantages and disadvantages that state above. EMI should follow this strategy to attract more customers. With the price cut, EMI might gain the loyalty from customers to buy the CDs. Lower price of CDs should boost adaptation. High price is one of reasons why customers do not want to buy CDs. The price reduction can increase the demand from retailers. Price cut also would allow retailers to increase their profit. With the same strategy, EMI can compete with competitors, especially UMG. EMI should concern that lower prices would also lower the artist royalties. The artists might not want to extend their contract with EMI because they do not get enough royalties from EMI. From the sales of CDs, EMI might not get a lot of profit, because of the low price that EMI give. This strategy also might change the customers perspective. Customers might think why some major music companies give the price cut for their CDs or they might think the artist may not as good as they hope because of the price cut. With the less market share from UMG, EMI really need some courage to do this strategy. EMI must ready to take the risk if the strategy failed. Alternative 2: EMI decrease small portion of the price for the MSRP (manufacturers suggested retail list price), create a new market based on internet medium, increase the promotion using the new medium and focus on the other region such as Asia and Japan. Pros: Give a new market share to EMI Group because by involving in a new medium, they can

get more customers. Nowadays, a lot of customers using internet and it become convenience to them buying from internet. Collaborate with other internet company such as E Bay, Amazon, Yahoo, iTunes and many others. A strong promotion and advertising will help EMI Group to compete with UMG who has become a major competitor in the industry. They cant compete using pricing but with a good promotion and high quality albums, they will create a customer loyalty to the company. Using a great and top artist also can be a stronger part to them. The big name in music industry such as Snoop Dog, Robbie Williams, Norah Jones and many more can help them to increase their sales. The compilation album for the evergreen song from The Beatles, Rolling Stones and Queen also need more promotion because there are a lot of fan for these three famous bands. Cons A lot of money needs to be investing to get top and famous artists, promotion and advertising. In a short term situation, this will decrease their profit. The several risks will come out for this alternative. The customer purchasing behavior need to identify clearly because we didnt know the customers purchase their CD based on convenience, price or something else. Decrease a little bit in MSRP also means decrease on their net profit but this is depending on sales. In this case, EMI cant estimated how much customers will purchase their product based on the reducing price that they make because the price that offered by UMG was very low. After evaluating both alternatives, it seem alternative two (EMI decrease small portion of the price for the MSRP (manufacturers suggested retail list price), create a new market based on internet medium, increase the promotion using the new medium and focus on the other region such as Asia and Japan) is a better solution for EMI problem compare to alternative one. Although the UMG pricing initiative is a drastic action to aggressively compete in North America market to strengthen its position, which create tension among other competitors. The UMG pricing initiative were too risky to be followed and many independent music retailers critic that initiative. Besides that, EMI which has small market share in US cannot do the same thing as UMG which has almost 30% of market share.