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Politics is universal phenomenon in organized society. Politics relates to the ways people gain & use power in organizations. Political Behaviour is not limited to those who hold public positions. We expect political behaviour in every organization. Pfeiffer & Sherwood have commented that the who gets what (politics ) is endemic to every organization, regardless of size ,function , or character of ownership.Futhermore ,it is to be found at every level of the hierarchy, & it intensifies as the stakes become more important & the area of decision possibilities greater One survey of 400 managers provides the insight into their views towards organizational politics. To a larger extent, managers agreed that: 1. Politics is common in most organizations. 2. Managers must be good at politics to succeed. 3. Politics becomes more important at higher levels. 4. Politics can detract from organizational efficiency. Thus, it is necessary for managers to understand the dynamics of politics so that they can take suitable course of actions to minimize its dysfunctional consequences.
Concept of Politics:
It can be observed that every one plays some kind of politics at some point of time in the organization. We can find references that define politics as one or more of the following: Self serving behaviour: acquisition of power, Protection of ones own domain, building of support through group formation. In these cases politics involves acquisition of power or be around power & engage in self-serving behaviour. Therefore Politics can be referred to as actions for seizing, holding, extracting, & executing of power by individuals & groups for achieving personal goals. Because of organizational Politics, organizational decisions are affected in such a way that they contribute to personal goals rather than organizational goals. On the basis of the review of various definitions of organizational politics, Dory & Room have following definition of Organization politics. Organization politics refers to intentional behaviours that are designed to enhance or protect a persons influence & self-interest.
Essence of politics:
Politics, in general, is characterized by -- Disagreement , Diversity, Scarcity,& Interest.
If organizational members agreed all the time, there would be no politics. I n other words, the potential for political activity arises wherever disagreement exists. Core factor which can trigger disagreement is diversity. Complex organizations comprise sub-units are more powerful than others & each may have different goals can create conflict. For example software engineers may want to provide the organizations with a highly sophisticated & technologically advanced IT system .Line managers may simply want a design which enables them to communicate with one another. Scarcity can prompt political activity if there are competing claims upon resources. If department A requires 10 additional items & department B the same number ,if budget is sufficient for only 10 between them , then clearly scope for conflict exists. A central feature of politics is the notion of interest. Interests are defined as positions people want to protect or goals they seek to achieve. If no one cares whether company A is awarded a contract for supplies in Preference to company B, then there is no disagreement about the matter & potentially, no Politics. The Italian Philosopher, Nicola Machiavelli also advocated Political behaviour to acquire power. Popularly called Machiavellianism, the strategy calls for seizing & holding on to power, somehow. His guiding principles were: Never show humility: arrogance is for more effective in dealing with others. Morality & ethics are for the week: powerful, l people feel free to lie, cheat & deceive whenever it suits their purpose. It is much better to be feared than loved. In general, Machiavelli urged those who desired power to adapt a totally pragmatic approach to life .Let others be swayed by considerations of friendship, loyalty or fair play he suggested; a truly successful leader should always be above those factors. In short, he or she should be wiling to do whatever it takes to get his or her way!
6] Associating with powerful line executives= another political tactic is by attaching oneself to powerful line executives. By supporting a powerful manager and making oneself indispensable to that person, it is possible to rise up the organizations ladder and grab power too. Top managers often become mentors to aspiring lower level managers because planning for the managerial succession is an important task of higher level managers. Coos typically promote their friends, not their enemies. Managers who have taken the initiative to develop skills that make them stand out from the crowd and who are central and non-substitutable have better chances of being selected as protgs by top managers who are seeing individuals to groom as their successors. 7] Managing impressions= Impression management is the practice of actively shaping ones public image. Many impression management activities are done routinely to satisfy the basic norms of social behaviour.
making reference to personnel department. Such discretionary authority, then, becomes the basis for organizational politics. Normally, those in discretionary positions seek to maintain power at least equal to or greater then their dependence on organizational members. If their discretionary power is less, they will try to form coalition to achieve more power. This will result into political behaviour. 3] Ambiguity in organization= Ambiguity in organization, particularly of roles and authority, generates politics. The more ambiguous the formal roles and authority of organizational members, the more developed will be the internal system of political competition. Ambiguity puts people to settle their roles through mutual interactions. In these interactions, people may try to enact their roles most suited to them so that they can show better performance leads to more incentives and rewards. However, roles enacted in such a way may not be functional for the organization. 4] Subjective evaluation of performance= Subjective evaluation of performance may also lead to political behaviour. In many cases, performance evaluation cannot be based on any concrete achievement, and it is the judgement of a superior which is taken as the basis for performance evaluation. This may happen where performance cannot be measured quantitatively, for example, the job of a personnel manager or research and development manager. When subjective evaluation of performance is taken a members may think some bias in superiors evaluation, they may be forced into dysfunctional political behaviour. For example, in such a case, a subordinate may like to be closer to his superior by providing him personal satisfaction rather then organizational performance. Therefore, the lesser the objectivity in defining and measuring performance evaluation criteria, the greater is the room for the individuals to engage in dysfunctional behaviour. 5] Saturation in promotion= People have a feeling that they have reached saturation level of promotion. When they reach the maximum level as per their talent and skills, they resort to political behaviour. This is what Peter Principle describes, that is, in a Hierarchy, every employee tends to rise to the levels of incompetence and he will have no other business than to engage in politics that has undesirable consequences. However, this may not be true for all the persons. Some persons may emphasis work achievement more than positional achievement and may not involve in politics. 6] Joint decision making= Large organizations emphasis on joint decision making to solve common problems faced by various units. Joint decision making generates conflict and politics. In order to get favourable decision, people involve in politics by forming coalitions and associations through which they will be able to achieve their objectives. Thus, in an organization, various such groups are formed for mutual benefits.
3. Management can take direct action to curb political behavior.When politics deters the organization from the pursuit of its objectives, management action is required. When people play the politics of being indifferent to the decisions made by them, they should be held personally responsible for the decisions. As a result, decision makers cannot avoid the responsibility of bad decisions and cannot pass the buck. 4. As far as possible, there should be objective criteria for setting objectives for individuals and departments, and rewarding of individuals should be solely on attainment of these objectives. When objectives are clearly specified, any deviation from it will be obvious and it will be easier to control. If inefficiency goes unnoticed and unrealised and rewards are given to those who are near the boss and who look to be busy without any contribution, such patterns of behaviour will be adopted by others also. By penalizing negative behaviour and rewarding positive behavior, members can be motivated to engage in positive behaviour. All the guidelines suggested above are long-term course of action.Therefore, unless there is suitable and conducive work climate in the organization, these actions are likely to succeed. Organizational climate is largely setup by top management.Therefore; it is the top management which can take lead in curbing dysfunctional aspects of organizational politics.