Abhishek Ranjan

233 Boardwalk Avenue, Apt A, San Bruno, CA 94066 , abhishekk.ranjan@gmail.com ; 650-438-5112/650-873-3620

A result oriented IT professional with 9 years of extensive experience in solution design, development and implementation, project and team management and techno functional consulting. Relentless problem solver with proven record in delivering challenging projects in tight deadlines. An ardent team leader with strong work ethics, builds and understands purpose of strong working relationship to produce exceptional results.

Professional summary and highlights

Awarded most valuable player for key contributions in the end to end implementation project of Oracle retail suite for a leading franchise retailer in Middle East Asia. Highly appreciated for bringing stabilization in the complex and unstable system footprint around ORMS for a leading specialty retailer in North America. Successfully performed conversion and multiple brand rollouts to ORMS for a leading specialty retailer in North America. Successfully designed, developed and implemented custom solution around Yantra WMS to meet complex business requirements of Leading HTDM manufacturer in Europe. In depth knowledge of processes involved in retail merchandizing operation management, planning and forecasting, inventory management, multi channel retailing, ecommerce, retail supply chain and warehouse & store operations. Customer-focused, highly organized self-starter with demonstrated ability to manage projects, architect custom solution, communicate solution strategy, pre-sales activities , provide technical expertise, support and training customers. Quickly adapt to the changing requirements of client and excels in delivering projects with minimum issues.

Technology skills summary

Softare Package
Retek V10 modules : RMS , Allocation , ReSA, RPM, Retek top plan V9, Retek demand forecasting (RDF) Oracle retail V12 modules :ORMS,ORA ,OReSA,OReIM,ORPM,SIM ,ORWMS, ORPOS, ORIB Sterling commerce Yantra : WMS V5/7, OMS 7x PL/SQL, C, PRO*C, Oracle D2K, UNIX shell scripting, VB6.0, Core JAVA, XML, HTML Oracle 8i/9i/10g, PL/SQL Performance tuning, MS Access Datastage, Seebeyond, Message broker

Programming Database Integration Tools

Application and report development : SQL loader, SQL developer, TOAD , Oracle Forms 6i ,Oracle Reports Builder, Crystal reports V10 Source code management : Rational Clear Case , MS visual source safe , Share point , Dimension Defect and issue management : Remedy AR, HP quality center , Bugzilla, HP Service manager , IBM service center Job scheduling : Control-M , ESP Managerial : MS Excel , MS power point , MS word , MS Visio , MS outlook, MS project, IQ navigator

Project highlights and achievements

Have been working as full term employee in Infosys Technologies Limited from April 2003 till date.

Application suite lead in support and maintenance project

Gap Inc, San Bruno , CA.Oct 2008 till date Lead the inventory and planning ASM team comprising of 8 onsite and 30 offshore members. The application footprint includes RMS 10GAP , Retek top plan, Retek demand forecasting (RDF), in house built RFID count , on demand counts (ICOD), custom built operational reporting system(ODS), Franchise portal Reduced number of production incidents by more than 50% by implementing regressive problem management activities. Ensures delivery by efficiently planning and tracking project progress, managing customer expectation, timely communication of status and challenges to customer. Mentored the team in building technical and functional expertise of the complex application footprint integrated with over more 30 legacy applications through complex custom interfaces. Recommended various major system improvements providing good business benefits and ROI. Example purge process, decoupling of reporting and RMS application are now implemented in production. Lead the team in quickly and effectively recover the system after major infrastructure failures on multiple occasions. Brought-in increase in team efficiency by introducing strict adherence to various support processes like centralized troubleshooting guide, change management, communication plan, proactive alerts, minor enhancement pipeline, problem management etc. Successfully resolved the database space constraint by defining sustainable space planning and reclaim executions Won accolades from business partners as well as GAP IT in streamlining the system process to facilitate sale of fastlane VMI items at retail stores Won accolades from the business partners to help close the financial year with least discrepancies of financial unknowns. Worked closely with development team to review solution design and called out issues in the design. Provide techno-functional expertise to the international growth platform team working on Oracle Retail V12 (ORMS,SIM,OReIM,ORPM,OReSA) implementation in China market. Analyze data issues and work with business partners to propose solution of various processes issues in PO creation, Item creation, allocation inventory feed, RDF style/sales feed , planning inventory feed, EDI shipments, PO receipts, allocation, store receipts, pooler receipts etc.

Integration track lead in end to end implementation of Oracle Retail v12

Alhokair FR. Riyadh , KSA. July 2007 to Sept 2008 Lead the team comprising of 2 onsite and 15 offshore members working on integration of ORMS, ORA, SIM, ORWMS, ORPM,OReSA,OReIM with franchisor systems. Designed integration solution for interfacing foundation data (Dept/Class/Subclass/Diffs/Item/UDA), purchase orders, EDI invoice, allocation, transfers, ASN, promotions and price changes, Sales&returns transactions between Oracle retail modules and Franchisor systems. Instrumental in understanding AS-IS process flow and propose TO-BE process flow. Called out various system restrictions and changes. Lead SME in defining the system and integration testing strategy for allocation, sales auditing , pricing, inventory , invoice matching processes in Oracle retail modules ORA,OReSA,ORPM,ORMS, OReIM respectively Pivotal in eliminating ambiguity in functional requirements which were slowly becoming the bottleneck for solution design. Defined the solution to process the direct to store, Cross docked PO and allocation creation.

Played a key part in other implementation activities like preparation of migration strategy, implementation checklist, risk management, cutover checklist etc. Played key role in technical design review, test plan review and code review. Apart from regular project work also participated in POC of integrating ORPOS with CRM application (Siebel), solution is now implemented for one of the major Telco player. Won Most Valuable Player award for key contributions to this project and obtained promotion due the exceptional performance in project delivery

Conversion track lead in the rollout of RMS v10.5 to all the retail brands
Williams Sonoma Inc,San Francisco,CA. Feb 2006 to Jun 2007 Lead of the team comprising of 1 onsite and 15 offshore members working on the project to sunset of JDA system and rollout of various Williams Sonoma Brands into ORMS V10.5. Designed and implemented the brand rollout activities like configurations, JDA data conversion, data migration, implementation execution steps and rollback strategies. Executed mock conversions before brand rollout, worked with business partners to cleanse the JDA data. Worked with business to define the approach of data validation and prepare conversion balance sheet Successfully executed roll out four WSI brands into RMS 10.5, conversion balance report with more than 95% accuracy. Won accolades for defining the process and solution of store to store inventory movement within stipulated time. Worked with business partners to elicit requirements of business enhancements. Lead the team in solution design, development and implementation of seven enhancements

Development module lead/Developer in implemenation of Yantra WMS v6.2

Flensberg, Germany.....Jul 2003 to Jan 2006 Considering the complexity of integrating robotic system(MFC) with Yantra DCS 6.2 , this project was one of the most challenging assignments in my professional career. The solution leveraged alert inbox mechanism to integrate MRF and Yantra. Designed and developed DC Work order processing (pick, VAS, packaging) in Yantra. Also, developed integration modules and around 15 user query screens. Won accolades from both Infosys as well as Motorola for developing efficient programs considering the complex nature of system integration. Post go live was part of application support team and was instrumental in stabilizing the system by identifying failure scenarios and providing fix for it. Won accolades from Motorola management for efficient training to end users than reducing number of production incidents and increasing productivity.

Software engineer trainee in Infosys Technologies limited

Infosys Techn Ltd. , Chennai, India .Apr 2003 to Jul 2003 Successfully completed formal software engineer training with distinction grade

Aeronautical Engineer trainee in the research wing of advanced light helicopter

Hindustan Aeronauics Ltd., Bangalore, India..Jul 2002 to Apr 2003 Supervised the assembly line of prototype helicopters, trouble shoot technical snag, team task scheduling, material purchasing etc. Was appreciated for suggesting solution of insulating hydraulic hoses to avoid wear and tear.

Academic Highlights and Certifications

Finished Bachelor of Engineering in Mechanical Engineering with distinction (78%) and was among top 10 scorers the in Raipur University, India. Ranked 415 in All India technical post graduation examination (AIGATE) in Year 2002 Certified in Oracle MOM standard edition sales champion