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Sagem EPP Multiple Power Fail Security Lockout Feature This Security Lockout feature may be encountered if the EPP is repeatedly powered on and off during a lengthy installation. SYMPTOMS: EPP Shows Version 000 3 DES Error - EPP Malfunction LED on Back of Sagem EPP will FLASH RED at 6 Hz (about 2 times a second) SOLUTION: Clear Security Lockout by applying Power to EPP and allow to sit 30 to 1 Hour. Observe that the EPP LED is now Green. Do not power off the Control Module. Reset the ATM. The Control Module Software will Restart when it receives a Power fail from the ATM. This will avoid turning the EPP LED Red again from a Power fail of the Control Module. Allowing the EPP to be Powered Up for 30 minutes will prevent the Count from incrementing inside the EPP. Note: Sagem EPPs will not be RMAd without performing this test for Reset. Date: 10/3/2006 From: Dave Allen Head of Technical Services Pi Systems International The Following is Sagems Document on this Security Feature
SW requirements specification for INT1318-4220. Page 83/83 Copyright SAGEM Denmark A/S - 2004 File date: 03-01-05 All rights reserved
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Log Excerpt
========Opened log file======== 17:56:39.548[0400]: *** creating property object Queues allocated. FreeAddr: 794720; FreeSpace: 253856 setting channel a to dce mode open(SYNC) returned devID 3[2] 17:56:40.041[0400]: port(b): 0 dev: 3 name: /dev/z85300 dce: open(SYNC) returned devID 4[99] 17:56:40.081[0400]: port(b): 1 dev: 4 name: /dev/z85305 dce: 17:56:40.089[0400]: port: 2 baud: 9600 parity: none stop: 1 dev: 5 name: /dev/ttyS0 17:56:40.631[0400]: RTS is HIGH *** setting _KeyBuff to >< *** cancelling any keypad command 17:56:40.793[0400]: [2:Keypad]XMT(001) /18 / *** unlocking keypad 17:56:41.120[0400]: [2:Keypad]XMT(004) /02 B8 03 BB / *** keypad resp2: ****************************************** *** pin block set to >< ****************************************** *** setting need EPP config state to: 1 ***** in AutoSync() 17:56:42.002[0400]: *** getting ad1 17:56:42.005[0400]: [0:ATM]XMT(005) /04 32 20 70 05 / 17:56:42.182[0803]: [0:ATM]RCV(001) /04 / *** in SetAd1() 17:56:42.222[0400]: ***** SetAd1(): ad1/ad2 no change *** out SetAd1() 17:56:42.223[0400]: atm: ad1: 32 17:56:42.224[0400]: ad2: 20 17:56:42.430[0400]: AutoSync completed, switching to IP Mode ========Closed log file======== DebugLog: Message [[Keypad:SAGEM] PortBackground: eppState:1, keyState:0, currMode:B9] repeated 10 times 17:56:48.981[0400]: [Keypad:SAGEM] Receive timer expired! Going IDLE state
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TechFlash 10/05/06
Pi Systems Intl. LP 1555 Avenue S, Ste 108, Grand Prairie, TX 75050
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