Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
LE KA
E P O SC O ID
WE ARE
Rakib Md. M.A.G. Papia
Saif
Sabrina Hasib
customer satisfaction
Company History
Jeremiah Colman begins milling flour and mustard in Norwich, UK. In Benckiser was founded by Johann A. Benckiser In 1886 Reckitt & sons begins expansion and opens businesses around the world - the first in Australia. A joint venture company had been set up in South America between Reckitt & sons and J&J Colman Atlantis Reckitt merge with In 1938 Ltd. J&J Colman to become Reckitt Benckiser diversifies into In 1956 consumer goods and industrial cleaning products. In 1999 Reckitt & Coleman and Benckiser merged to become Reckitt
m N R a e r j t c k o e e r t n u t i r l m n y g p o r v t a o e h n v r e d e m o e s e f m n e l t r l h g w e i a n
Financial Analysis
t H A g h a f r e s t o e s m r s o e s c p t o r m o r m v f e i v n d t e d i n e u d g a e r a t n h e a e d r i
Financial Analysis
L P E H S C A C O U W L O P M S N A P T U A T N L E O R N T M D C R E S C E T R R A O S E N D O R G D E U S U V R L G E C A O L E T V O O E P R M Y N E F M N
External Environment
L M T O W D P L L E E V V E E L L M M A A N N A A G G E E R R S S
Internal Environment
Three levels of managers:
O C W R F T R O E G R S N C T K E A H R F A N N R C O G Z R C L E S C H A O N T E L G C A P Y Y N O T N D S H A E L D T O S E R T V O R E N E U L S C O
Internal Environment
Other Internal Factors:
Types of Departmentalization
Product Departmentalization
Functional Departmentalization
Functional Departmentalization
Functional Departmentalization
PRODUCT DEPARTMENTALIZATION
different product departments are pest control, lavatory care, dishwashing, fabric care, analgesics, antiseptic, specialty cleaner, air care and depilatories. Used to manage the product line of the company
DEGREE OF CENTRALIZATION
thedecision-making the decision-making processis almost process is almost decentralized . decentralized .
thehigher-level manager makes the major the the higher-level manager makes the major the decisionnew product development or decision like like new product development or investment. investment. themiddle and lower level managers do the middle and lower level managers do the tacticallevel the tactical and operational and operational level planning. planning.
SPAN OF CONTROL
The number of subordinates who reports directly to an executive or to an officer is called the span of control.
not so narrow that it leads over control and an excessive number of managers who oversee a small number of subordinates
DELEGATION OF AUTHORITY
Manager
Subordinate
RESPONSIBILITY
Regulatory, Safety & Environmental Services RSE managers R&DManagers & Environmental Services Regulatory, Safety
R&D managers
RSE Managers
abide by established Company practices report and assist in the investigation of product-related findings
Downward Communication
COMMUNICATION SYSTEM
Upward Communication
F p g J e o n e a b si d c t b s r e a p u s n u c k a d r t a n p b d o o p e s n u r o e s t o a p c o b e g o r d y u f u o t o r f t r e t a
Downward communication
Upward communication
Channels of Communication
Horizontal communication
takes place among employees in the same work group. makes sharing of information, coordination, problems solving among departments. provides social and emotional support among employees Channels include conference, meetings, telephone and intercom system, management information system and standard written communication etc.
SWOT Analysis
Threats
Opportunities
SW OT
Weaknesses
Strengths
Q L W T P I M U E A N O L A N R T E L D G O K A I N R E V L S F I T H R L A O C O Y T R Q / T O C U F S I R N T M D O E A F A H O G N L S I E D M A V I R V E O T I M V O N A R Y F A R T S P I T G C O R M I K R O A F I O T Y D N I N E U A I Z O D C G A N L T E P
STRENGTHS
WEAKNESSES
DISHWASHING CATEGORY
PROMOTION
OPPORTUNITY
D DISHWASHING CATEGORY I S H P PEST CONTROL W E A S S T S SOAP INDUSTRY H O I C A N O P H HAIR CREAM INDUSTRY G N I A T N I C R D R A O U T
THREATS