Work Center ID CHM-MDF-WC CT-CALENDR CT-WORKLST IC-MGRKM IC-MGRPM MD-ALL MKT-ACC MKT-ALL MKT-MKT MKT-REPORT POW-REPORT REPORT_SCH SLS-ACC

SLS-ACT SLS-ADMIN SLS-CYCLE SLS-EMAIL SLS-HOME SLS-PPM SLS-REPORT

Not Active Work Center Deleted Work Center Title X Market Dev. Funds Calendar Worklist Knowledge Management Process Modeling Master Data Accounts & Products Marketing X Marketing X Reports Reports Manage Reports Account Management Activities Sales Operations Sales Cycle E-Mail Inbox Home Pipeline Performance X Reports

Work Center ID CHM-MDF-WC CT-CALENDR CT-WORKLST MKT-ACC MKT-HOME MKT-MKT MKT-REPORT

Not Active Work Center Deleted Work Center Title X Market Dev. Funds Calendar Worklist Accounts & Products Home Marketing Reports

Work Center ID CHM-MDF-WC CT-CALENDR CT-WORKLST MKT-ACC MKT-HOME MKT-MKT MKT-REPORT

Not Active Work Center Deleted Work Center Title X Market Dev. Funds Calendar Worklist Accounts & Products Home Marketing Reports

Work Center ID CT-CALENDR CT-WORKLST SLS-ACC SLS-ACT SLS-ADMIN SLS-CYCLE SLS-EMAIL SLS-HOME SLS-PPM SLS-REPORT

Not Active Work Center Deleted Work Center Title Calendar Worklist Account Management Activities Sales Operations Sales Cycle E-Mail Inbox Home Pipeline Performance Reports

Work Center ID CT-CALENDR CT-WORKLST SLS-ACC SLS-ACT SLS-ADMIN SLS-CYCLE SLS-EMAIL SLS-HOME SLS-PPM SLS-REPORT

Not Active Work Center Deleted Work Center Title Calendar Worklist Account Management Activities Sales Operations Sales Cycle E-Mail Inbox Home Pipeline Performance Reports

Work Center ID CT-CALENDR CT-WORKLST SRV-BILL SRV-COMPL SRV-CONTR SRV-EMAIL SRV-HOME SRV-MD SRV-OPERAT SRV-ORD SRV-REPORT SRV-RPA

Not Active Work Center Deleted Work Center Title Calendar Worklist Billing Complaints & Returns Service Contracts E-Mail Inbox Home Accounts & Products Service Operations Service Orders Reports Resource Planning

Work Center ID CT-CALENDR CT-WORKLST SRV-BILL SRV-COMPL SRV-CONTR SRV-EMAIL SRV-HOME SRV-MD SRV-OPERAT SRV-ORD SRV-REPORT SRV-RPA

Not Active Work Center Deleted Work Center Title Calendar Worklist Billing Complaints & Returns Service Contracts E-Mail Inbox Home Accounts & Products Service Operations Service Orders Reports X Resource Planning

Work Center ID CT-CALENDR CT-WORKLST SRV-BILL SRV-COMPL SRV-CONTR SRV-EMAIL SRV-HOME SRV-MD SRV-OPERAT SRV-ORD SRV-REPORT SRV-RPA

Not Active Work Center Deleted Work Center Title Calendar Worklist X Billing Complaints & Returns X Service Contracts E-Mail Inbox Home X Accounts & Products Service Operations Service Orders X Reports Resource Planning

Work Center ID IC-MGRHOME IC-MGRKM IC-MGRMA IC-MGRMO IC-MGRPM IC-MGRRE

Not Active Work Center Deleted Work Center Title Home Knowledge Management Managing Operations Monitoring Operations Process Modeling Reports

Work Center ID IC_AFS IC_BPIDENT IC_BP_ACC IC_BT_COM IC_BT_IHI IC_BT_INR IC_BT_LEAD IC_BT_OPPT IC_BT_SLO IC_BT_SLT IC_BT_SRVP IC_BT_SVO IC_BT_SVT IC_CAD IC_CALLIST IC_CHAT IC_CM IC_CMG IC_CMPG IC_EMAIL IC_FAX IC_IBASE IC_INBOX IC_INDEXPG IC_KNOWS IC_LETTER IC_MAILPND IC_PRODCAT IC_PRODDET IC_PRO_SR IC_PWP IC_SCRIPT IC_UIU_CMG IC_UIU_COM IC_UIU_ERC IC_UIU_ERP IC_UIU_ERQ IC_UIU_LEA IC_UIU_OPT IC_UIU_PRB IC_UIU_RFC IC_UIU_SLO IC_UIU_SRQ IC_UIU_SVO IC_WF ISA-RTPCAT YBP_QUOT

Not Active Work Center Deleted Work Center Title Account Fact Sheet Account Identification Account Overview X Complaints Interaction History Interaction Record Leads X Opportunity X Sales Orders X Sales Tickets X Package Quotation X Service Orders X Service Tickets X Contact Attached Data Call Lists X Chat X Document Search X Case Campaigns E-Mail X Fax X Installed Base Inbox Index Knowledge Search X Letter X Unfinished E-Mails X Product Catalog X Product Details Product Search X Wrap-Up List Script X Case X Complaint X Sales Contract ERP Sales Order ERP X Quotation ERP Lead X Opportunity X Problem X Request for Change X Sales Order X Service Request X Service Order X Workflow X Product Catalog BP ERP Quotation

Work Center ID IC_AFS IC_BPIDENT IC_BP_ACC IC_BT_COM IC_BT_IHI IC_BT_INR IC_BT_OPPT IC_BT_SLO IC_BT_SLT IC_BT_SRVP IC_BT_SVO IC_BT_SVT IC_CAD IC_CALLIST IC_CHAT IC_CM IC_CMG IC_CMPG IC_EMAIL IC_FAX IC_IBASE IC_INBOX IC_INDEXPG IC_KNOWART IC_KNOWS IC_LETTER IC_MAILPND IC_PRODCAT IC_PWP IC_SCRIPT IC_UIU_CMG IC_UIU_COM IC_UIU_ERC IC_UIU_ERP IC_UIU_ERQ IC_UIU_LEA IC_UIU_OPT IC_UIU_PRB IC_UIU_RFC IC_UIU_SLO IC_UIU_SRQ IC_UIU_SVO IC_WF ISA-RTPCAT YBP_QUOT

Not Active Work Center Deleted Work Center Title Account Fact Sheet Account Identification Account Overview X Complaints Interaction History Interaction Record X Opportunity X Sales Orders X Sales Tickets X Package Quotation X Service Orders X Service Tickets X Contact Attached Data Call Lists X Chat X Document Search X Case X Campaigns E-Mail X Fax Installed Base Inbox Index X Search Knowledge Articles Knowledge Search X Letter X Unfinished E-Mails X Product Catalog X Wrap-Up List Script X Case X Complaint X Sales Contract ERP Sales Order ERP Quotation ERP Lead Opportunity X Problem X Request for Change X Sales Order X Service Request X Service Order X Workflow X Product Catalog BP ERP Quotation

Work Center ID IC_AFS IC_BPIDENT IC_BP_ACC IC_BT_COM IC_BT_IHI IC_BT_INR IC_BT_LEAD IC_BT_OPPT IC_BT_SLO IC_BT_SLT IC_BT_SRVP IC_BT_SVO IC_BT_SVT IC_CAD IC_CALLIST IC_CHAT IC_CM IC_CMG IC_CMPG IC_EMAIL IC_FAX IC_IBASE IC_INBOX IC_INDEXPG IC_KNOWS IC_LETTER IC_MAILPND IC_PRODCAT IC_PRODDET IC_PRO_SR IC_PWP IC_SCRIPT IC_SLO_ERP IC_UIU_CMG IC_UIU_COM IC_UIU_ERC IC_UIU_ERP IC_UIU_ERQ IC_UIU_LEA IC_UIU_OPT IC_UIU_PRB IC_UIU_RFC IC_UIU_SLO IC_UIU_SRQ IC_WF ISA-RTPCAT KNOW_ART YBP_QUOT

Not Active Work Center Deleted Work Center Title Account Fact Sheet Account Identification Account Overview Complaints Interaction History Interaction Record X Leads X Opportunity X Sales Orders X Sales Tickets X Package Quotation Service Orders Service Tickets X Contact Attached Data X Call Lists X Chat X Document Search X Case X Campaigns E-Mail X Fax Installed Base Inbox Index Knowledge Search X Letter Unfinished E-Mails X Product Catalog X Product Details X Product Search X Wrap-Up List X Script X Sales Orders ERP X X X X X X X X X X X X Workflow X X X BP ERP Quotation