WELCOME

Thank you for purchasing the DISC-GO-ROBOTO Automated Optical Disc

Resurfacing and Repair Machine. Please take a few minutes to read through this
manual. Included are tips and techniques drawn from years of disc repair experience
that will help you achieve the best results from your new equipment.
If you have any questions concerning the operation or maintenance of this machine,
please do not hesitate to visit our website at www.discgotech.com or if within
Canada and the USA, contact our Customer Service Department at 1-866-237-3724.

IMPORTANT SAFEGUARDS
Please read through this entire manual and retain it for future reference.
To prevent possible personal injury and/or equipment damage, the following basic
precautions should always be observed:

Do: Ensure your DISC-GO-ROBOTO is installed in a safe and suitable
location:
 indoors, on a flat level surface at least 24”x24” (61cm x 61cm) in size
 away from heat sources such as gas or electric heaters
 protected from exposure to water or moisture
 provided with its own grounded electrical circuit

Do: Use close supervision if this machine is to be operated near children.

Do: Unplug your DISC-GO-ROBOTO from the AC outlet when not in use
and before changing consumable supplies (i.e. cartridge, pads).

Do: Avoid contact with moving parts.
 Do not use this equipment for other than its intended purpose. The use of
attachments, supplies or accessory equipment not recommended or
sold by Disc Go Technologies Inc. may cause equipment damage
and/or personal injury and will void the warranty for the unit.
 Do not use with a damaged cord or plug. If your DISC-GO-ROBOTO is not
working as it should, has been dropped, damaged, left outdoors or
otherwise exposed to water, contact our Customer Service Department
for service support information.
 Do not install or operate your DISC-GO-ROBOTO in an environment containing
flammable or explosive gas!
 Do not allow objects to penetrate into the machine through the fan grating or
other exterior openings.
 Do not move your DISC-GO-ROBOTO while the lid is open – damage or injury
may result if the lid should fall.
 Do not move your DISC-GO-ROBOTO with a Cartridge installed! If the machine
is inadvertently tipped, polish may leak from the cartridge.

ii DISC-GO-ROBOTO User’s Manual

TABLE OF CONTENTS INTRODUCTION

INTRODUCTION 4 Supplied Components

Supplied Components 4 (1) DISC-GO-ROBOTO Disc Repair Unit (1) Power Cord
Preparation and Materials 4 (1) DISC-GO-ARM Disc Transfer Unit (2) Polishing Pads
Machine Description 4 (2) Input/Output Disc Spindles (1) Bottle of Final Spray
(1) Rejection Spindle (1) User’s Manual
SYSTEM SETUP 5 (1) Repair Cartridge (1) DISC-GO-Tech Cleaning Cloth
Setting up the DISC-GO-ARM 5
The Repair Cartridge 7 Preparation and Materials
Start-up Check 8
Lid Locking Mechanism 9 Your DISC-GO-ROBOTO is comprised of two units: the Disc Repair Unit and the
DISC-GO-ARM Disc Transfer Unit. Remove both from their individual boxes and
OPERATION 10 ensure that all above listed components are present. The boxes and packing
materials are specifically designed for this machine; and we recommend they be
Getting Started 10 retained in case your DISC-GO-ROBOTO needs to be transported.
Mixed Mode Repair 10
Post Repair 12 Before you begin the set-up procedure, please ensure you have a flat, level surface at
least 24” wide by 24” deep (61 cm by 61 cm) on which to situate the machine. Allow
OPTIONS MENU 13 adequate space on the right-hand side for cartridge insertion and removal.
1. Software Information 14
2. Machine Diagnostics 14 Machine Description
3. Sensor Settings 16
4. System Counters 17 Keypad and
Display Screen DISC-GO-ROBOTO
5. Machine Mode Settings 17 Disc Repair Unit
6. Arm Diagnostics 18
7. Arm Configuration 19 Vacuum Pickup Head
8. Arm Picker Pressure 21
Repair or
MAINTENANCE 22 Cleaning
Output Spindle Cartridge
Daily Cleaning 22
Regular Cleaning 23
Replacing the Repair Cartridge 24
ON/OFF
Replacing the Polishing Pads 24
Switch
TROUBLESHOOTING 27

DISC REPAIR FACTS 33

Rejection
Limitation of Use 39 Spindle
Disclaimer 39 DISC-GO-ARM
One-Year Limited Warranty 39 Disc Transfer Unit
Input Spindle
CUSTOMER SERVICE 40
Technical Support 40
Replacement Consumables 40
Figure 1: DISC-GO-ROBOTO Components

DISC-GO-ROBOTO User’s Manual iii 4 DISC-GO-ROBOTO User’s Manual

 3) Locate the DC Power and Control Cable, protruding from the front of the Disc
SYSTEM SETUP Repair Unit (see Figure 4). This cable provides DC power as well as a
communications link to the DISC-GO-ARM.
4) Move the two units to within a few inches of each other and plug the DC Power
Setting up the DISC-GO-ARM and Control Cable into the Power and Control Connector on the DISC-GO-ARM,
as shown in Figure 5.
1) Begin by locating the Input and Output Spindles (the two tall spindles). Place one
on each of the Input and Output Spindle positioning guides (see Figure 2) by
aligning the two adjustment holes in the base with the screws in the guides.

Input Spindle
Rejection Spindle Positioning Guide Interconnection Hooks
Positioning Guide

Interconnection slots
Output Spindle
Positioning Guide
Figure 5: DISC-GO-ARM Connections
Figure 2: Spindle Positioning Guides Figure 3: Placing the Spindle
5) Next, line up the Interconnection Hooks on the Disc Repair Unit with the
2) Locate the shorter Rejection Spindle and place it on the rearmost positioning corresponding slots on the DISC-GO-ARM. Insert the hooks into the slots, then
guide. During the disc repair process, should any discs in the input spindle be push the DISC-GO-ARM back and down until the unit locks into position. Verify
stuck together, whether by static, label residue or other means, your DISC-GO- that the decks of both the DISC-GO-ARM and the Disc Repair Unit are level with
ROBOTO will detect this condition and will not process the discs in order to avoid each other, as shown in Figure 6.
damaging them. The stuck discs will instead be placed on the Rejection Spindle
while the remainder of discs on the Input Spindle will continue to be processed
normally.
DC Power and Control
Connector
Both Decks
Level

Figure 6: Visual Verification of Interconnection

6) Locate the AC power cord and plug it into the Power Input socket at the right
rear of the Disc Repair Unit. Connect the AC power cord to a grounded, fused
DC Power and Control Cable AC outlet. Note that the main ON/OFF power switch (for both units) is located
right next to the Power Input socket.
Figure 4: DC Power and Control Cable
DISC-GO-ROBOTO User’s Manual 5 6 DISC-GO-ROBOTO User’s Manual
The Repair Cartridge E. Gently insert the cartridge into the cartridge housing located on the right-hand
Your DISC-GO-ROBOTO uses an optical polishing process to repair damaged disc side of the machine. Apply pressure equally on both left and right-hand sides,
surfaces. The quality of the repair process is highly dependent on the quality of the mid-way on the cartridge body. When fully inserted, the cartridge latch will
polishing materials used and these consumable materials (polish and polishing pads) audibly ‘click’ and lock the cartridge into position.
have a fixed usage life. Additional quantities may be purchased in convenient 6-
Packs (refer to the Replacement Consumables section on Page 40 for ordering Cartridge Latch
information) In order to accurately track consumables usage, the DISC-GO-ROBOTO
uses a revolutionary polish containment cartridge with embedded SmartChip™
technology that records the number and type of disc repairs performed and informs
the user, via a percentage readout on the LCD display screen, when the
consumables require changing.
The total number of discs that can be repaired with one cartridge depends on the
types of repairs and the number of each. Table 1 shows the repair count per repair
cycle, assuming only light or only medium or only heavy repair cycles are performed. Apply
Any proportional combination of repair cycles can also be performed. For example, if Pressure
30 Heavy Cycle repairs have been completed (50% of the maximum), an additional Here
50 Medium Cycle or 80 Light Cycle repairs may subsequently be performed before
the cartridge and pads will need to be replaced.
Cartridge Housing
Cycle Duration Discs
Light 2 Min 160 Figure 7: Inserting a Cartridge
Medium 5 Min 100
Heavy 8 Min 60 Start-up Check
Table 1: Repair Count per Cycle A. Turn the ON/OFF power switch at the right rear of the machine to ON.
• The Disc Repair Unit and the DISC-GO-ARM will both initialize.
Inserting the Repair Cartridge
• The start up screen of Figure 8 will be displayed.
A. Locate the Repair Cartridge and remove the shipping tape.
B. Remove the ant-static pink foam covering the SmartChip™ but do not touch the
metal contacts on top of the cartridge. Static electricity from your body can DISC-GO-ROBOTO LIGHT 100%
damage the SmartChip™ circuitry.

WARNING!
The SmartChip™ Module can be permanently
damaged by Electro Static Discharge!
Do not touch the contacts on top of the cartridge!
Figure 8: DISC-GO-ROBOTO Start-up Screen
B. Press the EJECT button to extend the Turntable Tray.
C. Shake up the cartridge well (agitate approximately 30 to 45 seconds).
C. Looking down over the tray, verify that the centre hole in the DISC-GO-ARM
D. Remove the Cartridge Stopper and set it aside to reseal the cartridge after use.
Pickup Head is directly above and centred over the Turntable Centring Knob (see
Caution: Do not remove the stopper until you are ready to install the cartridge Figure 9).
in your DISC-GO-ROBOTO. With the stopper removed, liquid will
• If the Pick-up Head is not centred, perform a system reset (turn the power off
easily spill out of the cartridge if it is tilted. If a small amount of fluid
then on) and repeat steps A to C. If it is still not centred, refer to the Arm
(less than 20 ml) is spilled simply wipe it up with paper towel or a
Configuration instructions on Page 19.
cloth. If a larger amount is spilled, do not use the cartridge.

DISC-GO-ROBOTO User’s Manual 7 8 DISC-GO-ROBOTO User’s Manual

 OPERATION
Pick-up Head

Getting Started
Turntable A. Ensure a Repair Cartridge is inserted and Polishing Pads are installed (refer
Centring Knob to Polishing Pad Installation on Page 24).
B. Ensure the turntable does not have a disc on it.
C. Load the Input Spindle with up to 90 discs, placed label side DOWN.

CAUTION!
Always ensure discs are loaded
Figure 9: Verifying DISC-GO-ARM is Centred over the Turntable LABEL SIDE DOWN!
D. Press the EJECT button to retract the Turntable Tray. Your DISC-GO-ROBOTO
is ready to use. Loading discs label side up will damage
both your discs and your machine!
Lid Locking Mechanism
Note: The number of discs that can be repaired with one cartridge will
Your DISC-GO-ROBOTO features a two-stage lid locking mechanism that ensures vary based on the repair cycle(s) selected. Refer to the “Cartridge
the unit can only be operated when the lid is closed and locked. The lid may be Repair Capabilities” section on Page 7.
opened in one of two ways:
D. Select the desired repair cycle (LIGHT, MEDIUM, HEAVY) using the
1) Press the LID RELEASE button. The Splash Shield (the assembly which covers CYCLE SELECT button. (Refer to Scratch Damage Levels on Page 38 to
the discs during repair) will raise for as long as the LID RELEASE button is held determine which Repair Cycle to use)
and “HOLD TILL LID OPEN” will be displayed on the screen.
(For multiple repair cycles, refer to Mixed Mode instructions below).
2) Alternatively, press the EJECT button to eject the tray. This disengages the
Splash Shield from the Turntable and allows the lid to be opened. E. Ensure the area around the DISC-GO-ROBOTO, and especially around the
DISC-GO-ARM, is free of obstacles. Then press the START button.
Following step 1) or 2) pull both release latches forward to open the lid (see Figure
10). F. The machine will begin repairing discs, selecting them one at a time from
the Input Spindle, and will stop once all discs have been processed. The
repaired discs will be stacked on the Output Spindle.

Mixed Mode Repair

Mixed Mode allows the user to program a batch of discs with varying levels of
damage. To use mixed mode, the user must sort and count discs into their
appropriate damage levels: Light, Medium or Heavy damage. Each batch is then
EJECT Button Lid Latch (Right) entered into the machine, in reverse order to which it will be processed.
In Mixed Mode, the maximum number of discs which can be repaired is automatically
calculated based on:
LID RELEASE • Percentage of cartridge life left;
Button
• Damage level and number of discs in the previous batch; and
`
• Damage level of discs in the current batch.
Figure 10: Lid Locking Mechanism
Refer to Table 1: Repair Count per Cycle on Page 7 for maximum repair quantities
per damage level.

DISC-GO-ROBOTO User’s Manual 9 10 DISC-GO-ROBOTO User’s Manual

Mixed Mode Programming Steps: H. Once the discs have been placed on the Input Spindle label side down,
press the Start button to begin the repair process.
A. Press the CYCLE SELECT button until the CYCLE screen display reads
“MIXED”. Figure 13 shows an example Mixed Mode screen. The second line of the PROCESS
screen displays the Mixed Mode settings.
B. Press and release the STOP button. This will initiate Mixed Mode and the
screen of Figure 11 will be displayed.
DISC-GO-ROBOTO MIXED 100%
L:011 M:005 H:014
Mixed Mode Setup 000
Qty Light Discs

Figure 13: Mixed Mode Screen Example

Figure 11: Mixed Mode Setup Screen • The first batch “L: 011” refers to 11 Light damage discs.
• The second batch “M: 005” refers to 5 Medium damage discs.
C. Press the START button to begin setting up the damage mode. • The third batch “H: 014” refers to 14 Heavy damage discs. The 14 Heavy
D. Enter the number of damaged discs to be repaired by pressing the damage discs will be on top and will be the first group of discs repaired.
CYCLE SELECT button. The screen will initially display the maximum
number of repairs available in this mode, based on the remaining End of Repair Session
cartridge use. This value will change to zero and then increment with each
CYCLE SELECT button press. Hold the CYCLE SELECT button for 3 Once all discs have been processed, the screen of Figure 14 will be displayed.
seconds to auto increment. The display will wrap around to zero once the
maximum number of repairs has been reached.
E. Press Start to accept the value. The screen of Figure 11 will again be DISC-GO-ROBOTO
displayed. Input Stack Empty
F. Press the CYCLE SELECT button to go to the next damage mode.
Repeat steps C through E.
G. Once all damage modes have been entered, press the STOP button. The
screen of Figure 12 will briefly display. The collection of LIGHT damage
discs should now be placed on the Input Spindle, followed by all MEDIUM
damage discs, and then all HEAVY damage discs.

Figure 14: End of Repair Session Message

Place Discs On Spindle
Light Bottom, Heavy Top Post Repair
An automated rinse and buff sequence is performed at the end of every repair cycle;
however, it is normal for traces of polish to be present on the disc surface following
completion of the repair process. To remove any trace of polish and have your discs
looking like new, simply perform the following once the repair cycle has completed:
A) Remove disc(s) from the Output Spindle.
B) Briefly examine each disc to ensure it has been sufficiently repaired.
C) Apply one or two squirts of Final Spray.
Figure 12: Disc Loading Instructions D) Using the Cleaning Cloth gently wipe the disc, from the centre outwards, until it
is clean and dry.
DISC-GO-ROBOTO User’s Manual 11 12 DISC-GO-ROBOTO User’s Manual
OPTIONS MENU Within the Options Menu, the following sub-menus are available:

1. Software Information
Your DISC-GO-ROBOTO features an Operating System that, in addition to managing This is the first sub-menu displayed and is selected by pressing the START button.
the automated repair processes, provides a user interface to several software based The DATE as well as the VERSION of the operating system software will display on
tools that access system, diagnostic and troubleshooting information as well as the screen. This information is useful when discussing machine issues with your Disc
calibration and alignment capabilities. These tools are accessed through the Go Technologies Technical Service Representative.
OPTIONS MENU with the machine in idle (i.e. not repairing discs).
To enter the OPTIONS MENU:
SOFTWARE INFORMATION Vx.xx
Date: Jan 01, 2xxx
1) Press and hold the STOP button.

2) Press the CYCLE SELECT button, then release both the STOP
button and the CYCLE SELECT button at the same time.
The screen of Figure 15 will be displayed:

Figure 16: Software Information Display Screen

OPTIONS 2. Machine Diagnostics

SOFTWARE INFORMATION
This sub-menu places your DISC-GO-ROBOTO in a diagnostic mode that may be
used to activate and observe the functionality of various components within the main
Disc Repair Unit. Press the START button to enter Machine Diagnostics Mode. Cycle
through each of the sub-menu options by pressing the CYCLE SELECT button, then
activate by pressing the START button.

OPTIONS
Figure 15: Initial Options Display Screen Machine Diagnostics
NOTE: To EXIT the Options Menu at any time, simply press the STOP button. If you
are within a sub-menu, you may need to press the STOP button more than
once to exit completely.
The following buttons are used to navigate through the Options Menu:

START Button - performs a function similar to the ENTER key on a PC.

Pressing the START button allows the user to SELECT a particular option
Figure 17: Machine Diagnostics Main Screen
or ENTER a particular mode within the Options Menu.
ATTENTION!
STOP Button - performs a function similar to the ESC key on a PC.
Pressing the STOP button allows the user to navigate BACK or UP one Machine Diagnostics mode should only be used under
level within the Options Menu. guidance from your Disc Go Technologies Technical Service
Representative.
CYCLE SELECT Button - performs a FORWARD or NEXT function. Damage to the machine and/or injury to the operator may
Pressing this button allows the user to browse forward through available result due to improper settings.
options within the current menu.

DISC-GO-ROBOTO User’s Manual 13 14 DISC-GO-ROBOTO User’s Manual

2.1. Main Motor – This setting is used to test the functionality of the Turntable
Motor. Ensure the tray is fully retracted, there is no disc on the turntable, and
the Lid is open prior to testing.
2.1.1. Press the START button to activate the Main Motor. The turntable will spin
as long as the START button is depressed.
2.2. Polish Pump In – The Polish Pump operates in two directions – pumping polish
into the repair chamber during the repair process, and pumping polish back into
the cartridge at the end of the repair process, thereby clearing the lines. The
Polish Pump In setting tests the forward flow direction into the repair chamber.
Ensure the Lid is open and a cartridge is inserted prior to testing.
2.2.1. With a cloth, paper towel or cup at the ready, press the START button to
activate the Polish Pump In. The pump will make an audible whirring sound,
and polish solution will flow from both black Fluid Nozzles on the underside
of the Splash Shield (see Figure 18 below), as long as the START button is
depressed.
Fluid Nozzles
Polishing Pads
Splash Shield Disc Clamp
Figure 18: Splash Shield Components
2.3. Polish Pump Out – This setting tests the reverse direction of the Polish Pump
(into the cartridge). Ensure the Lid is open and a cartridge is inserted prior to
testing.
2.3.1. Press the START button to activate the Polish Pump Out. The pump will
make an audible whirring sound, and polish solution will be drawn back
through the polish lines and into the cartridge. No liquid will be pumped into
the repair chamber.
2.4. Pad Solenoids – This setting is used to test the two Pad Solenoids which raise
and lower the Polishing Pads at various times during the repair cycle. Ensure
the Lid is open prior to testing.
2.4.1. Press the START button to activate the Solenoids. Both pad plungers should
activate and retract towards the Splash Shield as long as the START button
is depressed.
DISC-GO-ROBOTO User’s Manual 15
2.5. Centre Solenoid – This setting is used to test the main solenoid which raises
and lowers the Splash Shield cover. Ensure the Lid is open prior to testing.
2.5.1. Press the START button to activate the Centre Solenoid. The entire Splash
Shield assembly will retract as long as the START button is depressed.
2.6. Rinse Pump – This setting tests the Rinse Pump and the entire Rinse system.
Ensure the Lid is open and a cartridge is inserted prior to testing.
NOTE: The Rinse Pump is designed to operate in short bursts only. To avoid
damaging it, do not activate the Rinse Pump for periods longer than
two seconds at a time.
2.6.1. With a cloth, paper towel or cup at the ready, press the START button to
activate the Rinse Pump. The pump will make an audible whirring sound,
and liquid will spray from both black Fluid Nozzles on the underside of the
Splash Shield.
2.7. Disc Sensor – This setting tests the sensor that reads whether there is one,
two or no discs on the turntable. This sensor is factory calibrated but may be
recalibrated if necessary through the Sensor Settings sub-menu, below. Prior to
beginning this test, ensure the lid is closed, the lid latches are locked and the
tray is retracted.
2.7.1. Press the START button to activate the Disc Sensor test. The display will
show a 3-digit number reflecting the height of the Centre Disc Clamp relative
to the turntable as long as the START button is depressed. If a disc is on the
turntable, the value will be approximately 30 higher than if there is no disc.
2.8. Buzzer – This setting tests the on-board buzzer. The buzzer will sound as long
as the START button is depressed.
3. Sensor Settings
3.1. This sub-menu allows you to calibrate the Disc Sensor with which the DISC-
GO-ROBOTO is able to differentiate between one disc, two discs and no discs
on the turntable.
3.1.1. Press the START button to enter the Sensor Calibration sub-menu. The
turntable tray will eject and the display will prompt you to place a disc on the
turntable, as shown in Figure 19:
Place Disc On Tray
Press Start To Continue
Figure 19: Sensor Calibration Screen
16 DISC-GO-ROBOTO User’s Manual
 3.1.2. Place a standard disc on the turntable and press the START button to b) SOLO Mode: Press the START button to select this option. SOLO
activate the Sensor Calibration. The turntable tray will retract and the display mode enables the manual processing of discs,
will indicate calibration progress. without intervention by the DISC-GO-ARM.
3.1.3. Once the Sensor Calibration has completed, the screen will again display NOTE: The DISC-GO-ROBOTO will automatically operate in SOLO Mode if the
SENSOR SETTINGS. Press the STOP button to exit the Options Menu, then DISC-GO-ARM is not attached.
press the EJECT button to remove the disc from the turntable.
To manually repair discs once SOLO Mode has been selected:
4. System Counters A. Press the EJECT button to extend the Turntable Tray. Place a disc onto
the Turntable, label side down.
4.1. This sub-menu allows you to access the internal counters which keep track of
the operating time (time spent repairing discs) and the number of discs repaired. B. Press the CYCLE SELECT button until the desired repair cycle is
To access the counters: selected.
4.1.1. Press the START button to enter the System Counters sub-menu. Press the C. Press the START button to begin repairing the damaged disc.
CYCLE SELECT button to select from the following options:
a) Total Counter: This displays the total operating time and the total Once the repair cycle has completed, the tray will eject and remain open
number of discs repaired (see Figure 20). This with the repaired disc on the tray.
counter cannot be reset or cleared.
6. Arm Diagnostics
b) Batch Counter: This displays the operating time and number of
discs repaired in the current batch. 6.1. This sub-menu allows you to test and verify functionality of the DISC-GO-ARM.
c) Clear Batch Counter: When this is displayed, pressing the START 6.1.1. Press the START button to enter the ARM DIAGNOSTICS sub-menu. The
button will clear both the time and number of discs screen will display “INITIALIZINGO” and the arm will swing fully clockwise to
in the Batch Counter to zero. its “home” position. Press the CYCLE SELECT button to select from the
following diagnostic modes:
a) Rotational Motor: The arm will rotate 90° counter clockwise, then
Total Counter Discs: return to the “HOME” position, verifying that the
Time (Min): 000 000 rotational motor is functioning.
b) Screw Motor: The arm will descend, in place, approximately
4.5 cm (approximately 1 ¾”), verifying that the
screw motor is functioning.
c) Vacuum Pump: The vacuum pump will operate for 3 seconds.
d) Input Stack Pressure: The arm will rotate until it is over the Input
Spindle, then descend until it touches the top
Figure 20: Total Counter Screen disc. If no discs are on the Input Spindle, it will
descend to the bottom of the spindle. The arm
5. Machine Mode Settings will then return back up and re-home.
5.1. This sub-menu allows you to set your DISC-GO-ROBOTO to operate in either e) Centre Tray Pressure: The tray will eject and the arm will rotate until it
automated or manual repair mode. is over the turntable, then descend until it
touches the surface. The arm will then return
5.1.1. Press the START button to enter MACHINE MODE SETTINGS.
back up and re-home.
5.1.2. Press the CYCLE SELECT button to select one of the two Machine Mode
options:
a) ROBOTO Mode:
This is the default automated repair mode. The
DISC-GO-ARM must be attached and connected. In
this mode, your DISC-GO-ROBOTO will load discs
from the Input Spindle automatically, process them
and place them on the Output Spindle when
completed.
DISC-GO-ROBOTO User’s Manual 17 18 DISC-GO-ROBOTO User’s Manual
7. Arm Configuration
7.1. This sub-menu allows you to adjust the position of the DISC-GO-ARM over
each of the three spindles as well as the Centre Tray.
NOTE: These values are factory preset and should only be modified if directed
to do so by a Disc Go Technologies Technical Service Representative.
7.1.1. Press the START button to enter the ARM CONFIGURATION sub-menu.
The initial screen of Figure 21 will be displayed:
Arm Configuration
Input Spindle
Figure 21: Arm Configuration Screen
7.1.2. Press the CYCLE SELECT button to select from the following Arm
Configuration options:
a) Centre Tray: The tray will eject and the arm will rotate until it is directly
over the turntable. The following adjustments should only be made if the
Vacuum Pickup Head is not centred over the Turntable:
• If the Vacuum Pickup Head is too far to the right, pressing the
EJECT button will adjust the arm’s position counter clockwise.
• If the Vacuum Pickup Head is too far to the left, pressing the
CYCLE SELECT button will adjust the arm’s position clockwise.
• If the Vacuum Pickup Head is too far forward or too far back of the
turntable centre, loosen the two screws on the side and one screw
on the top of the Vacuum Pickup Head and adjust the head in or
out in relation to the turntable centring knob.
b) Input Spindle: The arm will rotate until it is directly over the Input
Spindle. The following adjustments should only be made if the Vacuum
Pickup Head is not centred over the Input Spindle:
• If the Vacuum Pickup Head is too far to the right, pressing the
EJECT button will adjust the arm’s position counter clockwise.
• If the Vacuum Pickup Head is too far to the left, pressing the
CYCLE SELECT button will adjust the arm’s position clockwise.
• If the Vacuum Pickup Head is too far in or too far out with respect to
the Input Spindle, loosen the two alignment screws under the base
of the Input Spindle to move the base in or out until it is centred
under the Vacuum Pickup Head.
DISC-GO-ROBOTO User’s Manual 19
c) Output Spindle: The arm will rotate until it is directly over the Output
Spindle. The following adjustments should only be made if the Vacuum
Pickup Head is not centred over the Output Spindle:
• If the Vacuum Pickup Head is too far to the right, pressing the
EJECT button will adjust the arm’s position counter clockwise.
• If the Vacuum Pickup Head is too far to the left, pressing the
CYCLE SELECT button will adjust the arm’s position clockwise.
• If the Vacuum Pickup Head is too far in or too far out with respect to
the Output Spindle, loosen the two alignment screws under the
base of the Output Spindle to move the base in or out until it is
centred under the Vacuum Pickup Head.
d) Rejection Spindle: The arm will rotate until it is directly over the
Rejection Spindle. The following adjustments should only be made if the
Vacuum Pickup Head is not centred over the Rejection Spindle:
• If the Vacuum Pickup Head is too far to the right, pressing the
EJECT button will adjust the arm’s position counter clockwise.
• If the Vacuum Pickup Head is too far to the left, pressing the
CYCLE SELECT button will adjust the arm’s position clockwise.
• If the Vacuum Pickup Head is too far in or too far out with respect to
the Rejection Spindle, loosen the two alignment screws under the
base of the Rejection Spindle to move the base in or out until it is
centred under the Vacuum Pickup Head.
e) Input Spindle Depth: A single disc is required on the Input Spindle prior
to beginning this test. Once the START button is pressed, the arm will
rotate over the Input Spindle and descend until it contacts the surface of
the disc. This calibrates the Input Spindle Depth.
Place Disc On Spindle
Press Start To Continue
Figure 22: Input Spindle Depth
f) Centre Tray Depth: This test does not require that a disc be placed on
the Turntable. Once the START button is pressed, the arm will rotate
until it is directly over the turntable and descend until it contacts the
turntable surface. This calibrates the Centre Tray Depth.
20 DISC-GO-ROBOTO User’s Manual
8. Arm Picker Pressure
8.1. This sub-menu allows you to adjust the amount of pressure that the DISC-GO-
ARM uses when picking up a disc. If you are noticing that several attempts are
required before most discs are correctly picked up, you can increase the
amount of pressure (in increments of 5) to improve the accuracy of disc pickup.
NOTE: These values are factory preset and should only be modified if
directed to do so by your Disc Go Technologies Technical Service
Representative.
8.1.1. Press the START button to enter the ARM PICKER PRESSURE sub-menu.
The initial screen of Figure 23 will be displayed:
Arm Picker Pressure
Input Spindle
MAINTENANCE
Your DISC-GO-ROBOTO utilizes an optical polishing process to repair damaged disc
surfaces. It is normal for some polish to be present within the repair chamber;
however, the machine must be cleaned regularly to avoid polish build-up that may
otherwise interfere with its operation.
Daily Cleaning
The following cleaning routine should be carried out at the end of each day:
1) With the lid open and secured, use a damp cloth (warm water, no soap) to wipe
the turntable, lid and all surfaces within the entire repair chamber.
2) Wipe down the exterior using a soft damp cloth. Use of Final Spray on the
exterior is also recommended to achieve a “like new” shine.
Repair Chamber: Wipe all
surfaces with a damp cloth

Figure 23: Arm Picker Pressure Screen

8.1.2. Press the CYCLE SELECT button to select from the following configuration
options:
a) Input Spindle: Pressing the CYCLE SELECT button will increase
the picker pressure in increments of 5. The picker
pressure value will wrap around to zero once it
reaches 255.
b) Centre Spindle: Pressing the CYCLE SELECT button will increase Figure 24 Figure 25
the picker pressure in increments of 5. The picker 3) With the turntable tray ejected, inspect the area around both drains (see Figure
pressure value will wrap around to zero once it 26). Use a pipe cleaner if necessary to ensure the Main Drain is clear of
reaches 255. obstructions.

Emergency
Overflow Drain

Main Drain: Ensure this line

is kept clean and clear of
obstructions

Figure 26

DISC-GO-ROBOTO User’s Manual 21 22 DISC-GO-ROBOTO User’s Manual

Regular Cleaning Replacing the Repair Cartridge
Your DISC-GO-ROBOTO comes equipped with a Self-Cleaning Function that utilizes A.
a specially designed Cleaning Cartridge to flush out polish lines and drainage hoses.
This process prevents clogging of the lines and also serves to clean several surfaces B.
within the repair chamber, including the turntable, tray and inside the splash shield.
The cleaning process is self-contained, and all the cleaning solution is recycled back
into the cartridge during the process. Because the cleaning solution will eventually C.
lose its effectiveness over time, each Cleaning Cartridge has a maximum of ten (10)
uses. An embedded SmartChip™ keeps track of usage, informing the user, via LCD
readout on the display screen, of the number of uses remaining. D.
The Cleaning Cartridge should be used:
E.
• At the end of each Repair Cartridge (once 0% is reached) and prior to
installing a new cartridge.
• If your DISC-GO-ROBOTO will not be used for 24 hours or more.
• Prior to use if several days have passed between repair cycles.
• If discs were inadvertently placed label side up into the machine.
Turn off your DISC-GO-ROBOTO.
Depress the Cartridge Latch and gently pull the used cartridge straight out of
the cartridge housing (see Figure 27). Be sure to keep the cartridge level, as
fluid can easily be spilled if the cartridge is tilted.
Recap the cartridge using the original Cartridge Stopper or the stopper from
the replacement cartridge.
Use an absorbent cloth or paper towel to wipe up any spilled fluid inside the
cartridge housing.
Insert a new Repair Cartridge into the cartridge housing. Apply pressure
equally on both left and right-hand sides of the cartridge, mid-way on the
cartridge body. When fully inserted, the cartridge latch will audibly ‘click’ and
lock the cartridge in place.
1. Depress Latch

ATTENTION
DO NOT SHAKE THE CLEANING CARTRIDGE
(Before or After use)

Once cleaning is complete, remove the Cleaning Cartridge

and reinstall the cartridge stopper. 2. Pull Cartridge

Activating the Self Cleaning Function:

1) Ensure there is no disc on the turntable.
Figure 27: Cartridge Removal
Note: It is recommended to remove the Polishing Pads prior to beginning;
however, the Self Cleaning Cycle may be run with the Polishing Replacing the Polishing Pads
Pads on or off. (Refer to Polishing Pad Removal on Page 24).
Polishing Pads should be replaced with every new Repair Cartridge (every 100
2) Remove the cartridge stopper from the Cleaning Cartridge and insert it into Medium repairs, or equivalent). Failure to do so will result in poor quality repairs and
the Cartridge Chamber. could potentially damage both your discs and your machine.
3) Press the START button. The cleaning cycle will start and run for a total of 5
minutes. During this time, the turntable will spin and the tray will be
extended several times.
WARNING!
4) Once the Self Cleaning Cycle has completed, it is recommended to perform The DISC-GO-ROBOTO Lid can fall to a closed position if
the Daily Cleaning routine to ensure the entire Repair Chamber is free of held at 90° or less, potentially trapping fingers or hands.
any polish build-up. Always ensure the lid is supported whenever it is
required to be open.
The cleaner you can keep your DISC-GO-ROBOTO,
the better it will perform for you!
DISC-GO-ROBOTO User’s Manual 23 24 DISC-GO-ROBOTO User’s Manual
Polishing Pad Removal: B. Again, while supporting the lid with one hand, align the two prongs with the pad
holder holes. Gently squeeze the ribbed squeeze points and press the new pads
A. Open the lid fully so that it rests against the rear lid stops (i.e. past 90°). onto the pad holders. The pads should ‘snap’ into position.
B. Locate the ribbed ‘squeeze points’ on the outer edge of the polishing pad to be C. To verify that the pads are seated properly, spin each one. They should turn
removed (see Figure 28). Supporting the lid with one hand, remove the pad by smoothly and uniformly, with a slight ‘floating’ action. Gently pull on each pad.
squeezing together at the ribbed squeeze points and then pulling the pad off. They should not easily come off the pad holder.
Discard the used pad.
D. Gently close the lid. Do not allow the lid to slam shut.
E. Turn your DISC-GO-ROBOTO unit on and continue repairing discs.
Ribbed
Squeeze
Points

Alignment
Prongs

Figure 28: Polishing Pad Removal

Polishing Pad Installation:
A. Note that the new polishing pads have two alignment prongs protruding from the
back side of the pad. These two prongs must align with one of the three sets of
holes on the pad holder (see Figure 29).

Pad
Alignment
Holes

Figure 29: Polishing Pad Installation

DISC-GO-ROBOTO User’s Manual 25 26 DISC-GO-ROBOTO User’s Manual

TROUBLESHOOTING
No Disc Detected
Press Stop to Continue
Error Messages
The following messages indicate a condition requiring attention:

DISC-GO-ROBOTO
Input Stack Empty
Figure 31: No Disc Detected Message
The “No Disc Detected” message can occur if:
• There is no disc on the Turntable.
• The disc sensor is out of calibration.
Solution:
Figure 30: Input Stack Empty Message
A) Press the EJECT button and verify whether a disc is on the turntable.
This message occurs when the DISC-GO-ROBOTO has finished repairing all
discs in the Input Spindle (in this case it is not an error). It may also be displayed B) If a disc is present, refer to the Sensor Settings calibration instructions on
if the DISC-GO-ARM failed to pick up a disc from the Input Spindle. This can Page 16.
occur if the disc’s surface around the centre hole is damaged, irregular, or has a
paper label on it or if the Vacuum Pick-up Head is damaged or has polish build-
up such that a vacuum seal cannot be made. Check Pads
Reset Machine
Solution:
If the Input Spindle is NOT empty:

A) Turn your DISC-GO-ROBOTO off.

B) Check that the Input Spindle is centred on its positioning guide, that the
disc(s) are not damaged, and that the discs are not stuck together.
Figure 32: Check Pads Message
C) Inspect and clean the Vacuum Pick-up Head. A squirt of Final Spray
can be used to remove any polish build-up, especially on the inner and The “Check Pads” message can occur if the turntable is prevented from turning freely,
outer edges. usually because of excessive friction between the pads and disc. This may occur if:
D) Turn your DISC-GO-ROBOTO on. • The pads are worn excessively.
E) Continue repairing discs. If the problem persists, contact your DISC- • The pads are not seated correctly.
GO-Technologies Customer Service representative. • Polishing fluid is not flowing onto the disc during the repair process.
If the Input Spindle is empty and more disc repairs are desired:
Solution:
A) Place additional discs onto the Input Spindle.
1) Check for worn or improperly installed pads:
B) Remove all discs from the Output Spindle.
a) Turn your DISC-GO-ROBOTO off.

C) Press the START button to continue repairing discs. b) Open the lid (refer to the “Lid Locking Mechanism“ section on Page 9) and
place a cloth or paper towel immediately under the Splash Shield to prevent
any fluid from dripping onto the upper frame.

DISC-GO-ROBOTO User’s Manual 27 28 DISC-GO-ROBOTO User’s Manual

 c) Inspect the pads for excessive wear and/or for proper installation (refer to
“Replacing the Polishing Pads” on Page 24)
d) Clean any fluid from the Splash Shield cover and turntable and carefully DISC-GO-ROBOTO
lower the lid. Replace Cartridge
e) Turn the power back on and continue with disc repairs.

2) Check for signs that polish is flowing onto the disc:

If the flow of polish onto the disc is impeded, the polishing pads will generate
excessive friction and heat and will eventually damage the surface of the disc. To
prevent this from occurring, a “Check Pads” error is generated and your DISC-GO-
ROBOTO will stop.
a) Check that the Repair Cartridge contains polishing fluid and is installed
correctly (the rear of the cartridge should align with the edge of the cartridge
housing, and the Cartridge Latch should be fully engaged). Refer to the
“Inserting the Repair Cartridge” section on Page 7.
b) To test if there is polish flowing, use the Options Menu to enter the Machine
Diagnostics, “Polish Pump In” test mode (see Page 15). Using this setting,
verify that polish is flowing out the two black Fluid Nozzles on the underside
of the Splash Shield.
c) If polish is not flowing, remove the Repair Cartridge and inspect the
openings on the cartridge and the mating connectors inside the cartridge
housing. Applying a silicone grease to the inner edge of the cartridge
openings will improve their seal and ensure positive fluid draw.
d) If polish is still not flowing, replace the Repair Cartridge. If this does not
resolve the problem, inspect the pump and fluid lines for blockage or leaks.
Figure 34: Replace Cartridge Message
The “Replace Cartridge” message occurs when the cartridge level reaches 0% or is
too low to complete the selected repair cycle (i.e. a Heavy Cycle cannot be competed
with 1% remaining).
Solution:
A) Replace the cartridge with a new one, or one which still has the capacity to
repair discs.
B) If the same message is displayed, ensure that the cartridge is properly
installed in the machine (the rear of the cartridge should align with the edge of
the cartridge housing, and the Cartridge Latch should be fully engaged). Refer
to the “Inserting the Repair Cartridge” section on Page 7.
If, after following the troubleshooting instructions contained here, you are still
experiencing difficulties, please contact the Disc-Go-Technologies Customer Service
Department for service support information (refer to Page 40).

DISC-GO-ROBOTO
Check Lid

Figure 33: Check Lid Message

The “Check Lid” message occurs when the Lid of the DISC-GO-ROBOTO Disc
Repair Unit is not fully closed.
Solution:
A) Pull the Lid Latches forward and open the lid.
B) Ensure there are no obstructions between the lid and top surface. Wipe off any
dried polish, debris, or fluid.
C) Gently close the lid and lock the Lid Latches. Continue with disc repairs.

DISC-GO-ROBOTO User’s Manual 29 30 DISC-GO-ROBOTO User’s Manual

Problem Solving
Problem: I installed a new cartridge, but the cartridge level reads “00%”.
Problem: The DISC-GO-ROBOTO is powered up, but the display screen reads
Solution:
“DISC-GO-SOLO”.
Solution: A) Verify the Repair Cartridge is new.

A) Separate the Disc Repair Unit and the DISC-GO-ARM.
B) Ensure that the power and communications cable from the Disc Repair
Unit is properly connected to the DISC-GO-ARM power port.
C) Reconnect the DISC-GO-ARM. If the same message is displayed, refer to
the “Machine Mode Settings” in the Options Menu (Page 17) to change
the operating mode to “ROBOTO”.
D) Resume repairing discs.
B) Turn your DISC-GO-ROBOTO off. Refer to the “Inserting the Repair
Cartridge” section on Page 7 and reinsert the cartridge fully, ensuring that
the back surface of the cartridge is flush with the body of the cartridge
housing and that the Cartridge Latch is fully engaged (an audible ‘click’ is
heard when installed correctly).
C) Turn your DISC-GO-ROBOTO on.
D) Resume repairing discs.

Problem: The DISC-GO-ROBOTO does not repair discs as well as it did when I
first received it.
Solution:
The quality of the repair process is highly dependent on the quality of the
polishing materials used. Both polish and polishing pads have a fixed usage
life and must be replaced after every 160 light repairs, or 100 medium repairs,
or 60 heavy repairs, or any proportional combination thereof.
A) Press the Lid Release button and open the lid of your DISC-GO-
ROBOTO. Remove both polishing pads.
B) Replace the Repair Cartridge with a Cleaning Cartridge.
C) Press START to run a cleaning cycle (see DISC-GO-ROBOTO
Maintenance).
D) Once the cleaning cycle is complete, replace the Cleaning Cartridge with
the Repair Cartridge, install new polishing pads and resume repairing
discs.

Problem: The DISC-GO-ARM is dropping discs during transfer.

Solution:
A) Inspect the discs on the Input Spindle to ensure that they are dry and
clean and do not contain paper labels. Remove any sticky or tacky
substances with a damp, low abrasion cloth and allow the discs to dry.
B) Inspect and clean the Vacuum Pick-up Head. A squirt of Final Spray can
be used to remove any polish build-up, especially on the inner and outer
edges.
C) Ensure that the Input and Output Spindles are in the correct mounting
positions. Check that the discs are not hitting the sides of the Input
Spindle during loading. If they are, refer to the alignment procedures of
the Arm Configuration section on Page 19.
D) Press START and resume repairing discs.

DISC-GO-ROBOTO User’s Manual 31 32 DISC-GO-ROBOTO User’s Manual

DISC REPAIR FACTS How Does Disc Repair Work On Scratched Discs?
As mentioned above, Layer 1 of a Compact Disc is made of Polycarbonate plastic,
just like the plastic lenses in safety glasses. This layer is manufactured through a
Why Do Scratches Appear On My Discs? moulding process that results in a perfectly flat surface, allowing a laser beam to
travel straight through it to reflect off the Foil Layer above it (Layer 2), thus revealing
Although CDs and DVDs are extremely durable and convenient to use, they can be the digital information contained in the top surface.
easily damaged through normal handling and use, especially in inexpensive CD or
DVD players, car CD changers or poorly designed CD cases. Recall that the laser beam reads the digital information in a spiral manner from the
While scuffed or scratched CDs or DVDs may appear playable, the disc player may data lead in area near the centre of the disc to the data lead out area near the outer
have difficulty decoding the sound, image or data due to the additional interference edge. With DVD Audio and Video media, Sony, PlayStation 1™, PlayStation 2™,
posed by the scratches. This commonly results in skipping and stuttering on audio X-Box™, GameCube™ and Sega Dreamcast™ the digital information that has been
CDs and DVDs and disc read errors on digital discs. stamped goes almost to the outer edge of the disc. A scratch, finger print or foreign
object anywhere on the surface will block or deflect the path of the laser beam (see
When scratches are removed from the surface of the disc, the disc player is again Figure 36), causing the disc to either skip or freeze, depending on the disc format.
able to decode all the information without having to perform numerous error
correction procedures, which in turn makes for smoother operation. This means that a damaged disc must be repaired with a technology that leaves the
disc perfectly flat from centre to edge. DISC-GO-Technologies disc repair products
How Are Discs Made? utilize an optical polishing process similar to that used in lens manufacturing. This
A Disc is comprised of four layers, as shown in Figure 35, below. The first layer, process uniformly polishes the surface of the disc, leaving it flat from data lead in to
Layer 1, is the thickest and easiest to repair. The other three layers combined data lead out. Other disc repair technologies can result in rounded edges or non-
(reflective foil, lacquer, and graphic) are only as thin as a human hair and offer little to uniform polishing thus distorting the laser beam as it travels through the surface to the
no protection to the data beneath them. data layer and impeding its ability to correctly track and read data, especially on the
outermost tracks.
Polycarbonate Plastic Disc (Layer 1)
Data, in the form of minuscule depressions or
“pits” (as short as 0.83 microns) and contrasting
flat regions or “lands”, are arranged in a spiral
4
track winding from the inner hole to the outer edge
on the top side of this layer. On recordable CDs,
data can be burned in at different levels within the 3
plastic disc, enabling multi-session recording. This
layer is thinner on recordable CDs due to
imprinting of the manufacturer’s name.
2
Reflective Foil Layer (Layer 2)
A micro thin layer of aluminum (copper, silver or 1
gold on higher quality CDs) is applied over top of
the Layer 1 data. Layer 2 reflects the laser beam
back through the plastic disc, allowing the data to
be read.
Lacquer Layer (Layer 3)
Lacquer is dripped onto the disc and spun at high
speed to create a thin sealant over the foil layer.
This seals in the foil, but offers little or no Figure 35– Disc Layers
protection to the data immediately beneath it.
Graphic Layer (Layer 4) Figure 36- Scratch Deflection
A layer of ink is screened onto the lacquer layer for dynamic graphic and/or sales
impact. (Recordable CDs do not have this layer.)

DISC-GO-ROBOTO User’s Manual 33 34 DISC-GO-ROBOTO User’s Manual

How Can I Tell If My Disc Is In Need Of Repair? Inspect For Specific Damage
If strange noises are heard when the disc is played or if it skips and stutters when you CD Damage - Foil Damage – Foil damage occurs when the graphic side of a
listen, watch, or play it, then chances are the disc has scratches on it. If you are compact disc has been scratched. Severe foil damage can easily be seen by holding
servicing the rental or retail market, such as used video games or Previously Viewed the label side of the disc up to a strong light source and observing the shiny side of
Title DVDs, it may be desirable to repair any disc with surface damage. This will the disc. If light can be seen through the disc then the disc has foil damage. Light foil
suggest to the customer that this disc is in “like new” condition, and will produce a damage can also prevent the disc from playing, but it is much harder to locate. One
higher resale value. easy way to see light foil damage is to first inspect the label side for any type of
scratch. If a scratch is located on the top side, view the bottom side to see if the same
Identify If The Disc Can Be Repaired: scratch appears on the optical side. Refer to Figure 37 for an example of foil damage.
Cracks - Inspect the disc first for signs of cracks. Typically, discs will start to split
from the inside ring, and work towards the outer edge. Give the disc a very slight
bend to see the cracks more clearly. Occasionally, cracks will start from the outer
edge, or may be located in the centre of the reading area. If any crack is found, the
disc cannot be repaired.
Dents – Dents are large indentations on either side of the disc. Dents will sometimes
appear to be deep scratches; however they have caused irreversible damage to the
data which cannot be repaired. Dents are caused by blunt force to the disc, such as
being stepped on, being bitten by a pet, or placing heavy sharp objects onto the disc.
Dents can sometimes be seen protruding through the other side of the disc.
Warping – Warping is when the disc, which should be perfectly flat, has been bent or
warped due to heat damage. This type of damage will typically be seen around the
entire edge of the disc and can be seen in the reflection of the disc. To inspect for
warp damage, look at the reflection in the mirror side of the disc. Reflect a straight
edge, such as a fluorescent light tube in the ceiling and tilt the disc back and forth
while looking at the reflection of the light in the disc. If the light tube appears to be
distorted, the disc may be warped. Warp damage can occur if the disc is left in direct Figure 37– Foil Damage
sunlight, close to a heat source, or if substandard repair methods are utilized. One other method of viewing foil damage is to look at the scratches on the optical
If the disc is damaged in any way described above, it cannot be repaired. side of the disc. If you can see a reflection of the scratch in the “mirror” of the disc, the
disc can be repaired. If you cannot see a reflection of the scratch, the scratch is likely
Identifying The Type Of Disc to be foil damage on the top side. Refer to the chart below to determine whether or
not your disc is susceptible to foil damage.
CD or DVD? – There are types of damage that can occur on one type of disc, which
will not occur on the other. To identify the type of disc, look at the label side of the Non-
Disc Medium Colour Susceptible
disc and locate the identifying mark. Susceptible
CD Silver 
DVD – Single Layer (4.7GB) Silver

DVD – Dual Layer (8.4GB) Gold

Compact Disc (CD) Digital Versatile Disc (DVD)
PS1™ – CD (700MB) Black 
PS2™ – CD (700MB) Light Blue 
PS2™ – DVD Single Layer Silver

PS2™ – DVD Dual Layer Gold

X-Box™ - DVD Silver/Gold

GameCube™ - 3” DVD Silver/Gold

CD - R (650 – 700 MB) Any Colour 
CD - RW (650 – 700 MB) Grey 
DVD – R (4.7 GB) Purple

DISC-GO-ROBOTO User’s Manual 35 36 DISC-GO-ROBOTO User’s Manual
 Non- Light Damage
Disc Medium Colour Susceptible
Susceptible
DVD – RW (4.7 GB) Grey
Light damage is characterized by small,
hairline scratches. It can also comprise light
VCD (700 MB) Silver  scuffs, marks and deposits such as food or
Karaoke CD (700 MB) Silver  glue residue. This type of damage cannot
normally be felt when running your fingernail
Blu-ray Disc (25 GB Single Layer) Any Colour
across the surface.
HD DVD (15 GB Single Layer) Any Colour

Determining Which Side Is Scratched

The Reflection Test
• Hold your disc, with the graphic side down. Medium Damage
• While looking at the scratches on the play side, tilt the disc slightly, back and
forth. Medium damage typically comprises larger
• Now check each scratch for a reflection or double appearance. scratches than those in the Light category.
• Scratches on the bottom of the disc will have a reflection and are repairable. Medium scratches can be felt by running your
• Scratches in the foil will not have a reflection and are not repairable. fingernail across the scratch; however, your
nail should not stop in the scratch. More
DVD Damage – Layer Separation extensively damaged discs with many surface
scratches will typically have several that fall
A DVD is similar to a CD, however it is like having two CDs with the label sides into the Medium damage category.
placed together and glued. This is perfect for protecting the information from foil
damage, as the important layers are on the inside of the disc, instead of the top.
However, there are sometimes problems with the two glued discs pulling apart. When
these two discs separate, it will damage the foil on the inside of the disc. This type of Heavy Damage
damage is relatively rare, and is usually caused by excessive heat and/or severe
bending. Inspect the gold or silver side of the disc, if the consistency of the gold or Heavy damage is the deep knife or screwdriver
silver colour seems to change from the inside ring to the outer edge, the disc may
type of damage that, when you run your
have separation. Give the disc a slight bend, if the colour changes in a concentric fingernail across the scratch, will stop your
pattern, the disc has layer separation and cannot be repaired. fingernail in the scratch. This type of damage
Scratch Damage can be very severe. Occasionally it may be
necessary to process a heavily damaged disc
If the disc passes the above tests, it is probably scratch damaged. Scratch damage is through a Heavy Cycle more than once.
the largest type of damage in discs and will typically result in 94% of all disc failures.
Scratch damage can be repaired. Use the DISC-GO-ROBOTO to remove the
damage, and leave the disc looking as good as new!
Scratch Damage Levels
The level of scratch damage can be difficult to determine. Some discs may have
scratches covering the surface of the disc, but the scratches may not be very deep.
Other discs may look great, except for one large scratch. Damage levels are
determined by the depth of the scratch, not the number of scratches. The deeper the
scratch, the longer it will take to be removed. Please refer to the pictures below for
some typical examples of light, medium and heavy scratch damage.

DISC-GO-ROBOTO User’s Manual 37 38 DISC-GO-ROBOTO User’s Manual

Limitation of Use
CUSTOMER SERVICE
This machine is not capable of repairing cracked, warped, or foil damaged
discs. If there is damage to the data within the disc, this machine cannot
Technical Support
replace or restore the data.
If you have any questions concerning the operation or maintenance of this machine,
Disclaimer please do not hesitate to visit our website at:
www.discgotech.com
Reasonable care has been taken in the preparation of this information, but Disc Go
Technologies Inc. and the product distributors extend no warranties, make no or if within Canada and the USA, contact our Customer Service Department at:
representations and assume no responsibility as to the accuracy or suitability of
information. Judgements as to the suitability herein are the purchaser’s responsibility. 1-866-237-3724

Please record the Serial Number of both your DISC-GO-ROBOTO and DISC-GO-
One-Year Limited Warranty ARM here for convenience:
Disc Go Technologies Inc. warrants the DISC-GO-ROBOTO to be free from defects
in material and workmanship under normal use for a period of one (1) year from the DISC-GO-ROBOTO SERIAL #:
date of purchase, except as noted. There is no warranty with respect to the following,
which may be supplied with the DISC-GO-ROBOTO: polishing pads and/or polish DISC-GO-ARM SERIAL #:
and/or cartridges and/or supplementary products. This warranty extends only to the
original consumer and does not cover damage from abuse, neglect, or any other use You may be asked to provide either or both serial numbers. Please have your DISC-
not found in the printed directions. The warranty does not cover problems caused by GO-ROBOTO close by when you call to better help the Service Support
fire or other natural calamities. The warranty is void immediately if an improper repair Representative answer your questions.
or adjustment is made by anyone other than an authorized Disc Go Technologies
service centre; if the consumer does not use the cleaning cartridge at the intervals
recommended in the printed directions; and/or if the consumer uses any cartridge Replacement Consumables
and/or polishing pads and/or polish and/or supplementary products not authorized for
use by Disc Go Technologies in the printed directions. The warranty applies to the To purchase additional Repair Cartridges, Polishing Pads, Cleaning Cartridges, Final
product from the original date of purchase and the owner must furnish proof of Spray, or other supplies and accessories, visit us On-Line at:
original purchase from Disc Go Technologies or a Disc Go Technologies authorized www.discgotech.com
reseller. This product is intended for commercial use only. The unit must be shipped,
freight prepaid or delivered to the nearest authorized repair centre in either its original
package or similar packaging affording an equivalent degree of protection. The
repaired unit will be returned to the customer at the customer’s expense. For a
DISC GO TECHNOLOGIES, INC.
detailed description of our warranty for this product, please contact our customer
service centre.
101-19110 24th Ave.
Surrey, BC Canada V3S 3S9
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, DISC GO
TECHNOLOGIES INC. EXPRESSLY DISCLAIMS ALL RESPONSIBILITY FOR
CONSEQUENTIAL DAMAGES OR INCIDENTAL LOSSES CAUSED BY THE USE
OF THIS APPLIANCE AND UNDER NO CIRCUMSTANCES SHALL DISC GO
TECHNOLOGIES BE LIABLE FOR ANY AMOUNT GREATER THAN THE ACTUAL
PURCHASE PRICE OF THE UNIT.

If you have a claim under this warranty, DO NOT RETURN THE APPLIANCE TO
THE STORE OR DISTRIBUTOR! Please call our CUSTOMER SERVICE NUMBER.
This warranty is valid only in Canada and the USA.

In the U.S. and Canada 1-866-237-3724 Copyright 2008

This warranty gives you specific legal rights. You may also have other legal rights Disc Go Technologies, Inc.
which may vary from state to state, or province to province. Version 1.1.0

DISC-GO-ROBOTO User’s Manual 39 40 DISC-GO-ROBOTO User’s Manual