Suruhanjaya Komunikasi dan Multimedia Malaysia Malaysian Communications and Multimedia Commission

MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION, 2011

The information or material in this publication is protected under copyright and, save where otherwise stated, may be reproduced for non-commercial use provided it is reproduced accurately and not used in a misleading context. Where any material is reproduced, the Malaysian Communications and Multimedia Commission, as the source of the material, must be identified and the copyright status acknowledged. The permission to reproduce does not extend to any information or material the copyright of which belongs to any other person, organisation or third party. Authorisation or permission to reproduce such information or material must be obtained from the copyright holders concerned. This work is based on sources believed to be reliable, but the Malaysian Communications and Multimedia Commission does not warrant the accuracy or completeness of any information for any purpose and cannot accept responsibility for any error or omission. Published by: Malaysian Communications and Multimedia Commission Off Persiaran Multimedia 63000 Cyberjaya, Selangor Darul Ehsan Tel: +60 3 86 88 80 00 Fax: +60 3 86 88 10 06 Aduan SKMM: 1-800-888-030 http: //www.skmm.gov.my

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1 2 3 4 5 6 7 8 9 10

ii NATIONAL POLICY ObjECTIvES FOr ThE COMMUNICATIONS & MULTIMEDIA INDUSTrY

To establish Malaysia as a major global centre and hub for communications and multimedia information and content services To promote a civil society where information based services will provide the basis of continuing enhancements to quality of work and life To grow and nurture local information resources and cultural representation that facilitates the national identity and global diversity To regulate for the long-term benefit of the end user To promote a high level of consumer confidence in service delivery from the industry To ensure an equitable provision of affordable services over ubiquitous national infrastructure To create a robust applications environment for end users To facilitate the efficient allocation of resources such as skilled labour, capital, knowledge and national assets To promote the development of capabilities and skills within Malaysias convergence industries To ensure information security and network reliability and integrity

CONTENTS
10 National Policy Objectives for the Communications and Multimedia Industry Notes Symbols and abbreviations ii vii viii

. bASIC INDICATOrS
1. 2. 3. Malaysia basic indicators Penetration rates at a glance Number of licences 2 3 4

. INDUSTrY PrINCIPAL STATISTICS

4. 5. 6. 7. value added and contribution to GDP, telecommunications industry value added and contribution to GDP, telecommunications industry by type of service, 2008 Number of persons engaged in the telecommunications industry Number of persons engaged in the telecommunications industry by type of service, 2008 6 7 8 8

. brOADbAND AND ThE INTErNET

8. 9 Number of broadband subscriptions and penetration rate broadband penetration rate per 100 households by state 10 11

iii

iv

CONTENTS
10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Community access Number of hotspot locations by state Number of hotspot and WiFi broadband Project subscriptions household use of the Internet by urban and rural areas household use of the Internet by gender household use of the Internet by age category household use of the Internet by number of hours of use per week household use of the Internet by main use Percentage of households with access to personal computer by state broadband per 100 inhabitants, ASEAN countries broadband per 100 inhabitants compared with 10 biggest trading partners, Malaysia 12 14 15 15 16 16 17 17 18 19 19

. CELLULAr TELEPhONES
21. 22. 23. Number of cellular telephone subscriptions and penetration rate Cellular telephone penetration rate per 100 inhabitants by state Number of 3G subscriptions 22 23 24

CONTENTS
24. 25. 26. 27. 28. 29. Number portability Percentage of cellular telephone users by urban and rural areas Percentage of cellular telephone users by gender Short message services (SMS) Cellular telephones per 100 inhabitants, ASEAN countries Cellular telephones per 100 inhabitants compared with 10 biggest trading partners, Malaysia 24 25 25 25 26 26

. DEL AND PUbLIC PAYPhONES

30. 31. 32. 33. 34. 35. 36. 37. Number of DEL connections and penetration rate DEL penetration rate per 100 households by state Percentage of DEL household subscriptions by urban and rural areas DEL network, capacity used Number of public payphones Percentage of public payphones by urban and rural areas Number of public payphones per 1000 inhabitants by state Main telephone lines per 100 inhabitants, ASEAN countries 28 29 30 30 31 31 32 33

vi

CONTENTS
38. Main telephone lines per 100 inhabitants compared with 10 biggest trading partners, Malaysia 33

. rADIO AND Tv
39. 40. 41. 42. 43. 44. Percentage of households with access to radio/hi-fi by state Percentage of households with access to television by state Percentage of households with access to vCr/vCD/DvD by state Number of broadcast minutes, free to air Tv Number of pay Tv subscriptions Number of IPTv subscriptions 36 37 38 39 39 40

. DIGITAL SIGNATUrE
45. 46. Number of certification authorities Number of certificates issued by type 42 42

. MALAYSIA rANKING FOr ICT rELATED INDICES

47. Malaysia ranking for ICT related indices 44

Notes Where a table is not accompanied by a source acknowledgement, that table carries data that emanated solely from the Malaysian Communications and Multimedia Commission (MCMC). Preliminary figures are italicised. revised figures are underscored. Figures presented in tables are as at the end of the period. hence a penetration rate for a given year is calculated using the number of subscriptions and estimated population as at the end of the year. This is different from the Malaysian demographic practice of using the mid-year population as the population for that year. If the practices need to be synchronised to the demographic norm, then the penetration rates as at end june of that year must be used. Numbers and percentages may not add up because of rounding.

vii

viii Symbols and Abbreviations

Qtr MCMC MICC bNM DOS ITU

Not available Quarter Malaysian Communications and Multimedia Commission Ministry of Information, Communication and Culture Central bank of Malaysia Department of Statistics, Malaysia International Telecommunication Union

BASIC INDICATORS

2 1. MALAYSIA bASIC INDICATOrS

Year Qtr Population (million) households (000) GDP (rM) Current prices (billion) 765.966 Constant prices (billion) b 6,605 558.382 Consumer Price Index (CPI)

Note 2010

a 28.40

c 101.2

2011

28.48

6,623

...

...

102.2

Source: DOS, BNM Explanatory notes:

a. b. c. Total as at end period. base year is 2000. base year is 2010. The CPI reported against a quarter, refers to the average index for the period spanning 1st january to the end of that quarter.

2. PENETrATION rATES AT A GLANCE

Year Qtr DEL per 100 households Note 2010 2011 1 a 42.3 broadband per 100 inhabitants b 16.6 17.3 per 100 households c 55.6 57.6 Cellular phone per 100 inhabitants d 119.2

42.6

121.0

Explanatory Notes:
a. b. The DEL penetration rate per 100 households is calculated by dividing the number of private household subscriptions by the number of private households and multiplying by 100. The broadband penetration rate per 100 inhabitants is calculated by dividing the sum of household and non-household subscriptions by the number of inhabitants and multiplying by 100. Public WiFi subscriptions are not taken into account. The broadband penetration rate per 100 households is calculated by dividing the number of subscriptions used in private households by the number of private households and multiplying by 100. Non- private household subscriptions and public WiFi subscriptions are not taken into account. The cellular telephone penetration rate refers to the total subscriptions divided by the total population and multiplied by 100. A penetration rate over 100% can occur because of multiple subscriptions.

c.

d.

4 3. NUMbEr OF LICENCES AS AT 31 MArCh 2011

No. of Licences Individual Network Facilities Provider (NFP) Network Service Provider (NSP) Applications Service Provider (ASP) Content Applications Service Provider (CASP) Total 35 242 100 107 Class 26 27 745 28 826 Total 126 134 745 63 1,068

INDUSTRY PRINCIPAL STATISTICS

6 4. vALUE ADDED AND CONTrIbUTION TO GDP, TELECOMMUNICATIONS INDUSTrY

(000) Year 2007 2008 Source: DOS revenue 40,118,196 44,390,682 value of gross output 38,856,840 42,201,515 Cost of input 20,031,672 21,042,580 value added 18,825,168 21,158,935 Percentage contribution to GDP 2.9 2.9

Explanatory notes for tables 4 to 7:

Telecommunications includes the transmission of sounds, images, data or other information via cables, broadcasting, relay or satellite. Also includes the maintenance of the network. Covers Class 6420 of the Malaysian Standard Industrial Classification 2000 (MSIC 2000) and items as follows: 64201 Telephone services (public and mobile) including telegraph and telex communications and facsimile transmission 64202 Television and radio transmission services. Excludes production of radio and television programmes, whether or not combined with broadcasting. 64203 Data communications service including network operations. 64204 Paging service 64209 Other telecommunication services not elsewhere classified in the MSIC 2000.

5. vALUE ADDED AND CONTrIbUTION TO GDP, TELECOMMUNICATIONS INDUSTrY bY TYPE OF SErvICE, 2008
(000) Service Telephone services (Fixed line, public and cellular) Television and radio transmission services Communication services Other telecommunication services Total Source: DOS
Please see notes for table 4

value of gross output 28,031,575 3,551,533 8,955,546 1,662,861 42,201,515

Cost of input 13,924,223 1,715,709 4,266,760 1,135,888 21,042,580

value added 14,107,352 1,835,824 4,688,786 526,973 21,158,935

Percentage contribution to GDP 1.9 0.2 0.6 0.1 2.9

Explanatory notes:

8 6. NUMbEr OF PErSONS ENGAGED IN ThE TELECOMMUNICATIONS INDUSTrY

Year Total number of persons engaged during December or the last pay period Total 2007 2008 44,303 45,375 Employees Full-time 43,951 45,094 Part-time 352 281 2,385,533 2,452,483 Salaries and wages paid (000)

7. NUMbEr OF PErSONS ENGAGED IN ThE TELECOMMUNICATIONS INDUSTrY bY TYPE OF SErvICE, 2008

Services Total number of persons engaged during December or the last pay period Total Telephone services (Fixed line, public and cellular) Television and radio transmission services Data communication services Other telecommunication services Total Source: DOS Explanatory notes: 28,635 4,454 8,036 4,250 45,375
Please see notes for table 4

Employees Full-time 28,535 4,425 7,884 4,250 45,094 Part-time 100 29 152 281

Salaries and wages paid (000) 1,510,337 246,661 452,732 242,753 2,452,483

BROADBAND & THE INTERNET

10 8. NUMbEr OF brOADbAND SUbSCrIPTIONS AND PENETrATION rATE

Year 2010 2011 1 Qtr Wired (000) ADSL 1,786.3 1,817.5 SDSL 9.6 9.7 Others1 282.6 351.1 Mobile 2,011.9 Wireless (000) 3G 601.7 601.7 Total (000) Others2 30.1 31.8 4,722.2 4,912.5 28,477.0 17.3 households 2010 1,505.4 0.6 0.6 264.2 328.0 1,271.0 1,324.7 601.7 601.7 28.7 30.3 3,671.6 3,817.6 6,622.7 57.6 Non-households 2010 2011 Explanatory notes: 1 280.9 285.2 9.0 9.1 18.4 23.1 740.9 776.0 1.4 1.5 1,050.6 1,094.9

2,100.7

Total population (000) Population penetration rate

2011 1 1,532.3 Total number of households (000) household penetration rate

1. Including satellite, fixed wireless, vDSL, Fiber, WiMax and Unifi 2. Including Iburst and Ev-DO

9. brOADbAND PENETrATION rATE PEr 100 hOUSEhOLDS bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur W.P. Labuan Malaysia Explanatory notes: 2010 51.5 44.7 38.9 58.3 66.4 44.5 43.2 61.5 75.5 67.3 49.8 25.6 40.2 123.0 70.1 55.6
A penetration rate of over 100% can occur because of multiple subscriptions.

2011 Qtr 1 54.2 46.4 40.1 61.3 68.7 46.5 45.2 63.4 77.3 70.1 52.6 26.3 41.3 125.2 72.0 57.6

11

10. COMMUNITY ACCESS

State Community broadband Centre (CbC) Num. of Members centres 45 20 20 13 16 37 15 3 12 17 19 29 29,254 13,886 9,476 5,293 9,329 17,899 11,421 1,988 7,926 9,619 16,591 20,650 4 5 4 25 11 9 1 26 Mini Community broadband Centre (Mini CbC) 6 6 7 2 1 7 2 Community broadband Library (CbL) 7 17 11 5 7 6 55 1 2 Community Communications Development Program (CCDP) rural Internet Centres (rIC) 6 4 2 1 3 3 5 1 2 6 2 3 4

12
Kg. Tanpa Wayar

johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor Terengganu Sabah Sarawak W.P. Kuala Lumpur W.P. Labuan Total Source:
MCMC, MICC

2 2 1 4 2

7 6

246

153,332

69

100

58

42

24

ExplaNatOry NOtES:
Community Broadband Centres (CBC) provide collective community Internet access to underserved areas identified under the Universal Service Provision (USP) programme. Each CbC is equipped with IT equipment including personal computers connected to the Internet via broadband to allow rural communities to enjoy the benefits of the Internet as enjoyed by those living in urban areas. It is hoped that the CbC will contribute towards achieving success in national initiatives to bridge the digital divide between urban and rural communities. Community Broadband Libraries (CBL). The provision of broadband Internet access to libraries is a project implemented under the USP. The purpose of the implementation is to provide Internet access in underserved areas throughout the country. Initially, the focus of the project is to assist libraries in providing facilities to the marginalised community of digital development in rural areas through access to communications and training. This project also aims to expand the functions of library staff from only focusing on the physical books and resources in a librarys possession to encompass electronic and Internet-based resources and thus empowering them to be an agent of change in improving the socio-economic condition of society through new ways of learning facilitated by the Internet. Mini Community Broadband Centres (Mini CBC) is a project under USP programme to close the digital divide. Mini CbCs are co-located with Information Department offices all over the country and cover communities living near the mini CbC. Each mini CbC is equipped with 5 personal computers and broadband access. Community Communications Development Program (CCDP). Its objective is to increase community access to network services and facilities. Rural Internet Centres is the physical aspect of the rural Internet Programme. This is part of a larger programme that involves the local community directly from all aspects such as maintenance and daily management. This programme is under the auspices of the Ministry of Information Communication and Culture. Kampung Tanpa Wayar is a project under USP programme. Its objective is to provide wireless broadband access by installing WiFi antennas in strategic places.

13

14 11. NUMbEr OF hOTSPOT LOCATIONS bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur W.P. Labuan W.P. Putrajaya Malaysia 2010 910 448 352 387 833 406 415 7 832 2,849 214 1,056 756 1,759 11 56 11,291 2011 Qtr 1 962 480 552 473 863 409 420 7 1,086 3,044 452 1,097 1,237 2,908 11 60 14,061

12. NUMbEr OF hOTSPOT AND WIFI brOADbAND PrOjECT SUbSCrIPTIONS

Year 2010 Qtr hotspot subscriptions (000) 437.8 WiFi broadband project subscriptions (000) 371.8

2011 Explanatory Notes:

435.0

351.3

WiFi broadband include Wireless@KL, WiFi@Perak, Mybroadband WiFi@Penang and DANAWA

13. hOUSEhOLD USE OF ThE INTErNET bY UrbAN AND rUrAL ArEAS

Year 2006 Urban 82.0

(%) rural 18.0

2008 Explanatory Notes:

85.0
Tables 13-17, are from the household Use of the Internet surveys conducted by the MCMC in 2005, 2006, 2008 and 2009. The survey covers only users from private households in Malaysia that access the Internet through ADSL and/or dial-up.

14.0

15

14. hOUSEhOLD USE OF ThE INTErNET bY GENDEr

Year 2008 2009 Male 51.9 51.3

16 (%)
Female 48.1 48.7

15. hOUSEhOLD USE OF ThE INTErNET bY AGE CATEGOrY

Age category Under 15 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50 and above Explanatory Notes:
Please see notes accompanying Table 13

(%)
2008 6.8 17.9 15.7 11.9 11.7 11.2 9.3 6.1 9.4 2009 8.1 19.2 14.2 12.9 11.4 9.5 9.4 5.1 10.2

16. hOUSEhOLD USE OF ThE INTErNET bY NUMbEr OF hOUrS OF USE PEr WEEK
2008 Less than 4 hours 4 but less than 8 hours 8 but less than 15 hours 15 but less than 22 hours 22 but less than 28 hours 28 hours and above 28.0 23.2 19.3 8.4 5.2 16.0

(%)
2009 12.4 22.5 23.6 13.4 8.0 20.1

17. hOUSEhOLD USE OF ThE INTErNET bY MAIN USE

2008 Getting information Communication by text Leisure Education Financial activities Public services e-government transactions Online stock trading Others Explanatory Notes: please see notes accompanying table 13. 94.4 84.7 63.5 64.5 31.8 29.2 19.8 5.9 0.7

(%)
2009 76.9 74.8 50.1 46.0 27.2 19.6 .... .... 7.6

17

18 18. PErCENTAGE OF hOUSEhOLDS WITh ACCESS TO PErSONAL COMPUTEr bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur Malaysia Source:
DOS

2004 27.9 23.5 16.2 25.3 25.1 21.5 20.4 20.7 29.9 43.9 19.8 21.2 35.5 39.5 28.2

2007 28.1 20.2 14.9 36.2 29.7 23.1 23.6 28.2 41.7 47.3 21.4 22.1 26.5 42.3 31.3

19. brOADbAND PEr 100 INhAbITANTS, ASEAN COUNTrIES

Year 2008 2009 Year 2008 2009 Singapore 21.7 23.7 Thailand 1.4 1.5 Malaysia 6.1 9.2 Indonesia 0.4 0.7 brunei Darussalam 4.3 5.0 Cambodia 0.1 0.2 viet Nam 2.4 3.0 Lao P.D.r. 0.1 0.1 Philippines 1.2 1.9 Myanmar 0.0 0.0

20. brOADbAND PEr 100 INhAbITANTS COMPArED WITh 10 bIGGEST TrADING PArTNErS, MALAYSIA
Year 2008 2009 Year 2008 2009 Source:
MCMC, ITU

South Korea 32.1 33.8 Taiwan 21.8 21.6

Germany 27.5 30.4 Malaysia 6.1 9.2

hong Kong SAr 28.1 29.3 China 6.2 7.7

USA 24.7 27.1

japan 23.2 24.9 Thailand 1.4 1.5

Singapore 21.7 23.7 Indonesia 0.4 0.7

19

20

CELLULAR TELEPHONES

21

22 21. NUMbEr OF CELLULAr TELEPhONE SUbSCrIPTIONS AND PENETrATION rATE

Year 2010 2011 1 Qtr Postpaid (000) 6,716 Prepaid (000) 27,143 Total (000) 33,859 Penetration rate per 100 inhabitants 119.2

6,794

27,662

34,456

121.0

Explanatory notes:

The penetration rate refers to the total number of subscriptions divided by total population and multiplied by 100. A penetration rate of over 100% can occur because of multiple subscriptions. Includes 3G. Please see Table 23.

22. CELLULAr TELEPhONE PENETrATION rATE PEr 100 INhAbITANTS bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor * Terengganu Sabah ** Sarawak W. P. Kuala Lumpur Explanatory Notes:
* ** Including W. P. Putrajaya Including W. P. Labuan

2008 101.3 88.1 70.6 102.7 92.4 86.4 85.9 94.8 101.4 96.4 62.6 58.5 65.7 151.8

2009 105.9 92.1 88.1 120.4 115.7 90.2 105.5 112.3 110.5 104.3 84.2 77.8 73.3 163.8

23

24 23. NUMbEr OF 3G SUbSCrIPTIONS

Year 2010 2011 Explanatory Notes: 1 Qtr Postpaid 3,601 3,679 Prepaid 5,601 5,989 (000) Total 9,202 9,668

3G subscriptions shown above are also counted in Table 21.

24. NUMbEr POrTAbILITY

Year 2010 2011 1 Qtr Number of porting request 978.7 229.1

(000) Successful porting 696.9 155.9

25. PErCENTAGE OF CELLULAr TELEPhONE USErS bY UrbAN AND rUrAL ArEAS

Year 2006 2007 Urban 78.0 73.7 rural 22.0 26.3

26. PErCENTAGE OF CELLULAr TELEPhONE USErS bY GENDEr

Year 2008 2009
Explanatory Notes:

Male 56.3 55.7

tables 25-26, are from the Hand phone Users Survey conducted by MCMC annually.

Female 43.7 44.3

27. ShOrT MESSAGE SErvICES (SMS)

Year Note 2010 2011 Explanatory Notes: 1 Qtr Total (million) a 96,795.6 23,556.0 2,859 684 Per subscription

a. Figure refers to the number of SMSes sent within the period.

25

26 28. CELLULAr TELEPhONE PEr 100 INhAbITANTS, ASEAN COUNTrIES

Year 2008 2009 Year 2008 2009 Singapore 138.2 140.4 Philippines 75.4 81.0 Thailand 92.0 122.6 Indonesia 61.8 69.3 brunei Darussalam 95.9 106.7 Lao P.D.r. 29.4 51.2 Malaysia 98.9 105.4 Cambodia 29.1 37.8 viet Nam 80.4 100.6 Myanmar 0.7 0.9

29 . CELLULAr TELEPhONE PEr 100 INhAbITANTS COMPArED WITh 10 bIGGEST TrADING PArTNErS, MALAYSIA
Year 2008 2009 Year 2008 2009 Source:
MCMC, ITU

hong Kong SAr 165.9 173.8

Singapore 138.2 140.4 South Korea 94.7 99.2

Germany 128.3 127.8 USA 86.8 94.8

Thailand 92.0 122.6 japan 95.3 90.4

Taiwan 110.3 116.7 Indonesia 61.8 69.3

Malaysia 98.9 105.4 China 47.9 55.5

DEL AND PUBLIC PAYPHONES

27

28 30. NUMbEr OF DEL CONNECTIONS AND PENETrATION rATE

Year Qtr household Number of subscriptions (000) 2010 2, 797 Penetration rate (per 100 households) 42.3 1,600 4,397 Non - household (000) Total (000)

2011

2,821

42.6

1,605

4,426

Explanatory Notes:

Direct Exchange Line (DEL) connects a customers equipment to the Public Switched Telephone Network (PSTN) and has a dedicated port on a telephone exchange.

31. DEL PENETrATION rATE PEr 100 hOUSEhOLDS bY STATE

State johor Kedah and Perlis Kelantan Melaka Negeri Sembilan Pahang Perak Pulau Pinang Selangor * Terengganu Sabah Sarawak W. P. Kuala Lumpur W. P. Labuan Malaysia Explanatory Notes:
* Including W.P. Putrajaya

2010 47.8 34.9 24.4 59.8 52.1 32.2 52.5 61.5 49.3 37.1 18.9 28.1 33.2 39.1 42.3

2011 Qtr 1 48.0 35.2 24.3 60.0 52.4 32.1 52.1 61.9 49.4 37.9 19.1 28.4 33.2 39.4 42.6

29

30 32. PErCENTAGE DEL hOUSEhOLD SUbSCrIPTIONS bY UrbAN AND rUrAL ArEAS

Year 2006 Urban 76.6 rural 23.4

2008

75.8

24.2

33. DEL NETWOrK, CAPACITY USED

Year 2010 Qtr Capacity used (%) 48.1 Waiting list (000) 42

2011

48.1

37

34. NUMbEr OF PUbLIC PAYPhONES

Year 2010 Qtr Total (000) 39 per 1,000 inhabitants 1.37

2011 Explanatory Notes:

42

1.47

Payphones refer to all types of public telephones including coin, card-operated ones and combos. No distinction is made between operational and non-operational payphones.

35. PErCENTAGE OF PUbLIC PAYPhONES bY UrbAN AND rUrAL ArEAS

Year 2008 Urban 76.7 rural 23.3

2009

75.0

25.0

31

32 36. NUMbEr OF PUbLIC PAYPhONES PEr 1000 INhAbITANTS bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor * Terengganu Sabah ** Sarawak W.P. Kuala Lumpur Explanatory Notes:
* Including W.P. Putrajaya ** Including W.P. Labuan

2007 3.10 2.05 2.07 4.73 2.99 2.68 3.15 3.97 4.14 2.88 2.92 1.59 2.14 3.92

2009 4.05 1.77 2.33 3.82 2.67 2.38 3.07 2.50 4.52 3.24 2.98 1.36 1.72 3.04

37. MAIN TELEPhONE LINES PEr 100 INhAbITANTS, ASEAN COUNTrIES

Year 2008 2009 Year 2008 2009 Singapore 40.2 39.1 Thailand 10.5 10.4 viet Nam 33.1 34.9 Philippines 4.3 4.5 brunei Darussalam 19.9 20.2 Lao P.D.r. 1.6 2.1 Malaysia 15.3 15.1 Myanmar 1.4 1.6 Indonesia 13.4 14.8 Cambodia 0.3 0.4

38. MAIN TELEPhONE LINES PEr 100 INhAbITANTS COMPArED WITh 10 bIGGEST TrADING PArTNErS, MALAYSIA
Year 2008 2009 Year 2008 2009 Source:
MCMC, ITU

Taiwan 62.0 63.2 japan 40.2 34.9

hong Kong SAr 58.8 59.7 China 27.5 23.3

Germany 62.6 59.3

USA 51.3 49.3 Malaysia 15.3 15.1

South Korea 44.3 39.9 Indonesia 13.4 14.8

Singapore 40.2 39.1 Thailand 10.5 10.4

33

34

RADIO AND TV

35

36 39. PErCENTAGE OF hOUSEhOLDS WITh ACCESS TO rADIO/hI-FI bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur Malaysia
Source: DOS

2004 87.1 81.5 85.1 90.8 90.3 84.0 88.2 84.3 86.2 88.2 73.2 73.6 83.4 88.0 84.5

2007 86.8 72.7 81.8 88.5 87.0 85.0 88.8 70.5 77.1 83.7 71.5 70.5 76.7 84.2 81.4

40. PErCENTAGE OF hOUSEhOLDS WITh ACCESS TO TELEvISION bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur Malaysia Source:
DOS

2004 95.4 96.5 94.0 97.8 96.6 95.9 98.1 95.5 97.1 97.8 92.6 87.1 97.3 93.8 95.2

2007 98.7 96.8 95.4 98.4 98.0 97.3 98.3 96.3 98.1 98.9 95.5 90.5 92.8 99.0 96.9

37

38 41. PErCENTAGE OF hOUSEhOLDS WITh ACCESS TO vCr/vCD/DvD bY STATE

State johor Kedah Kelantan Melaka Negeri Sembilan Pahang Perak Perlis Pulau Pinang Selangor Terengganu Sabah Sarawak W. P. Kuala Lumpur Malaysia Source:
DOS

2004 78.9 71.6 68.1 78.7 81.7 75.1 76.9 71.0 83.5 85.8 62.4 68.1 84.7 83.5 77.4

2007 84.0 72.8 65.6 81.6 83.1 75.0 78.1 68.7 85.7 87.8 64.2 72.5 77.1 79.8 79.4

42. NUMbEr OF brOADCAST MINUTES, FrEE TO AIr Tv

Year Qtr rTM 1 2010 446,194 rTM 2 524,804 Tv3 527,448 Tv Stations NTv7 406,213 8Tv 417,990 Channel 9 405,462 Total 2,728,111

2011 Source:

1
AGb Nielsen

108,714

132,374

133,162

103,869

105,373

101,212

684,704

43. NUMbEr OF PAY Tv SUbSCrIPTIONS

Year Qtr Number of subscriptions (000) household 2010 2,946 Non-household 9 Total 2,955 44.6 Penetration rate per 100 household

2011

2,930

10

2,940

44.2

39

40 44. NUMbEr OF IPTv SUbSCrIPTIONS

Year Qtr household 2010 25.6 Number of subscriptions (000) Non-household 3.6 Total 29.2

2011

50.5

7.6

58.1

DIGITAL SIGNATURE

41

42 45. NUMbEr OF CErTIFICATION AUThOrITIES

Year 2010 Qtr Number of licences 2

2011

1
refers to Certification Authorities licensed under the Digital Signature Act 1997.

Explanatory Notes:

46. NUMbEr OF CErTIFICATES ISSUED bY TYPE

Year Qtr Individual 2010 8,123 Domestic holder Organisation Corporate 130,778 Government 3,436,115 Foreign holder Organisation Corporate 711 3,575,727 Total

2011

8,131

134,837

3,538,243

762

3,681,973

MALAYSIA RANKING FOR ICT RELATED INDICES 43

47. MALAYSIA rANKING FOr ICT rELATED INDICES

Year Connectivity Scorecard e-readiness ranking Networked readiness Index (NrI) 27 24 26 26 27 28

44
Digital Opportunity Index (DOI)

2004 2005 2006 2007 2008 2009 2010 1 1 1

33 35 37 36 34 38

59 57

Year 2004 2005 2006 2007 2008 2009 2010

e-business readiness Index 33 35 37 36 34

e-Government readiness Index 42 43

World Competitiveness Scoreboard

ICT Development Index

23 34 32 19 18 10

55 56

ExplaNatOry NOtES:
The Connectivity Scorecard looks at quality and quantity of ICT usage and infrastructure and relates it to a countrys social and economic prosperity. 25 resource and Efficiency Driven and 25 Innovation Driven economies are studied (as defined by the World Economic Forum (WEF)). Study commissioned by Nokia Siemens Networks. Malaysia is in the resource and Efficiency Driven group of economies. e-readiness ranking. e-readiness is the readiness of a countrys information and communications technology (ICT) infrastructure and the ability of its consumers, businesses and government to use ICT to their benefit. The index has been compiled for 69 economies by Economist Intelligence Unit. Networked readiness Index (NrI). Measures the propensity for countries to exploit the opportunities offered by ICT. The index has been compiled for 115 economies by World Economic Forum. Digital Opportunity Index (DOI) is a standard tool that governments, operators, development agencies, researchers and others can use to measure the digital divide and compare ICT performance within and across countries. The DOI has been compiled for 181 economies by ITU for 2005 and 2006. e-business readiness is a measure of e-business environment, a collection of factors that indicate how amenable a market is to Internetbased opportunities. e-Government readiness Index. e-government is being deployed not only to provide citizen services but for public sector efficiency purposes, improving transparency and accountability in government functions and allowing for cost savings in government administration World Competitiveness publishes competitiveness of nations, ranking and analysing how a nation manages its resources and competencies. Published since 1989 it compares the competitiveness of 58 economies on the basis of over 300 criteria. ICT Development Index (IDI) captures the level of advancement of ICTs. It also measures the global digital divide and examines how it has developed in recent years.

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48 FOr MOrE STATISTICS

WEbSITE

The MCMC website contains extracts of statistics pertaining to the communications & multimedia and postal & courier industry. This is updated quarterly/half yearly. The MCMC website is at www.skmm.gov.my

OThEr STATISTICAL PUbLICATIONS

Statistical bulletins: 1. Communications & Multimedia: Pocket book of Statistics (ISSN:2180-4656), a quarterly bulletin of the communications & multimedia industry. 2. Postal & Courier Services: Selected Facts & Figures (ISSN: 1823-9919) a half yearly bulletin of the postal & courier industry. Statistical brief: Statistical briefs disseminate findings of surveys conducted by MCMC. Contact MCMC for more details.

STATISTICS DEPArTMENT

ACTING SENIOr DIrECTOr STATISTICIAN

Koay hock Eng Azilawati bt. Masri

Please contact the Statistics Department MCMC if you have any queries regarding the statistics published in this pocket book through the following email address: statistics@skmm.gov.my

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