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Documenti di Cultura
James P Womack P.
Chairman, Chairman Lean Enterprise Institute
Product and process development, from concept to launch. tt l h Supplier management in a de-integrated management, de integrated world. Customer support, from initial interest in a product through its use cycle. Fulfillment, from order to delivery. Enterprise management, to decide what is important and engage p p to achieve it by p g g people y transforming, sustaining, and improving 1 - 4.
Henry Ford
Small, fast development team, led by Ford himself. Standard, low-cost product, no options. I Interchangeable parts, every time no fi i h bl i fitting. Flow production in assembly. Flow production in fabrication, by locating different technologies in t h l i i process sequence. S a da d o Standard work. Primitive pull system. Remarkably horizontal organization. Brilliant initial success and brilliant prospects in 1914!
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Decisions made as close to the point of value creation as possible, using direct observation; turning data into facts. Problem solving and improvement conducted mostly by mid level/line managers, in problem solving loops mid-level/line managers with superiors and subordinates. Remarkable horizontal focus in a vertical, functional organization! Remember: Value flows horizontally across the enterprise to the customer but practically all organizations (including Toyota) are vertical with knowledge, assets, careers, and authority organized g , , , y g by departments and functions.
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Impact
Likes the results
SENIOR MANAGEMENT
MIDDLE MANAGEMENT
MUST DO
FRONT LINES
A Challenge at the Mid management Mid-management and First Line Supervisory Level
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Impact
Likes the results
FRONT LINES
Impact
Likes the results
SENIOR MANAGEMENT
Sample A3
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