ICRA

Enhancing Business Value through Intellectual Leadership

Group ICRA
Credit Rating Management Consulting IT (Software) Knowledge Process Outsourcing Research & Information Services

The origins of Group ICRA date back to 1991 when a company by the name Investment Information and Credit Rating Agency of India Limited was established by leading financial/ investment institutions, commercial banks, and financial services companies in India. Set up as an independent and professional investment information and credit rating agency, the company was subsequently renamed ICRA Limited (ICRA). Today, ICRA, a full-service credit rating agency with its shares listed on the Bombay Stock Exchange and the National Stock Exchange, has three wholly-owned subsidiaries: ICRA Management Consulting Services Limited (IMaCS); ICRA Techno Analytics Limited (ICTEAS); and ICRA Online Limited (ICRON). Together, ICRA and its subsidiaries, along with their subsidiaries, form the ICRA Group of Companies, that is, Group ICRA.

Group ICRA
Credit Rating/Grading Management Consulting IT (Software) Information Services/KPO

ICRA Limited (ICRA)

ICRA Management Consulting Services Limited (IMaCS)

ICRA Techno Analytics Limited (ICTEAS)

ICRA Online Limited (ICRON) M-Serve Business Solutions Private Limited (M-Serve)

ICRA Sapphire Inc. Axiom Technologies (ICSAP) Limited (AXIOM)

Group ICRA
The Services Spectrum

ICRA
RATING SERVICES Credit Rating Line of Credit Rating (Basel-II) Corporate Governance Rating Stakeholder Value and Governance Rating Rating of Claims Paying Ability of Insurance Companies Project Finance Rating Performance and Credit Rating of Small-Scale Enterprises in India Rating of Parallel Marketers of LPG/SKO

IMaCS
CONSULTING SERVICES Strategy - Enhancing Competitiveness - Market Assessment - Improving Effectiveness - Market Intelligence Risk Management - Credit Risk - Market Risk - Operational Risk - EWRM - Risk Analytics Process Consulting - Cost Reduction - Process Re-engineering - Organisation Design Transaction Advisory - M&A - Due Diligence - Project Advisory - Bid Advisory - Financial Restructuring Policy & Regulation - Regulatory Economics - PPP Models - Governance Development Consulting - Investment Climate - Institutional Strengthening - Capacity Building - Poverty Alleviation - Sustainable Development

ICTEAS
IT SOLUTIONS/ ANALYTICS/ ENGINEERING Information Technology Solutions - Client-Server Applications - Web-centric Applications - Mobile Applications - Software Services in Disaster Response Initiative - Customisation/ Implementation Services on Oracle E-Business Suite Business Intelligence/ Analytics - Predictive Modelling Solutions - Data Mining Solutions - Business Intelligence and Analytics Solutions Engineering Services - Multidisciplinary Computer Aided Engineering Design Services

ICRON
KPO SERVICES (BACK-END ANALYTICAL SERVICES SUPPORT) Data extraction, aggregation, validation and analysis Accounting & Finance Research & Report Preparation Modelling

GRADING SERVICES Grading of Initial Public Offers Grading of Microfinance Institutions Grading of Construction Entities Grading of Real Estate Developers and Projects Grading of Healthcare Entities Grading of Maritime Training Institutes

FINANCIAL INFORMATION PRODUCTS AND SERVICES Mutual Fund and ULIP Data and Content Provider Research and Analytics Wealth Management Software for Multiple Asset Classes IT Tools for Financial Planning and Analytics Software Services

The list of services is indicative and not exhaustive

Group ICRA: Range of Services

Rating Services
As an early entrant in the Credit Rating business, ICRA Limited (ICRA) is one of the most experienced Credit Rating Agencies in the country today. ICRA rates rupee denominated debt instruments issued by manufacturing companies, commercial banks, non-banking finance companies, financial institutions, public sector undertakings and municipalities, among others. ICRA also rates structured obligations and sector-specific debt obligations such as instruments issued by Power, Telecom and Infrastructure companies. The other services offered include Corporate Governance Rating, Stakeholder Value and Governance Rating, Credit Risk Rating of Debt Mutual Funds, Rating of Claims Paying Ability of Insurance Companies, Project Finance Rating, and Line of Credit Rating. ICRA, along with National Small Industries Corporation Limited (NSIC), has launched a Performance and Credit Rating Scheme for Small-Scale Enterprises in India. The service is aimed at enabling Small and Medium Enterprises (SMEs) improve their access to institutional credit, increase their competitiveness, and raise their market standing. In IPO Grading, an ICRA-assigned IPO Grade represents a relative assessment of the fundamentals of the issue graded in relation to the universe of other listed equity securities in India. In MFI Grading, the focus of ICRAs grading exercise is on evaluating the candidate institutions business and financial risks. The Grading of Construction Entities seeks to provide an independent opinion on the quality of performance of the entities graded. Similarly, the Grading of Real Estate Developers and Projects seeks to make property buyers aware of the risks associated with real estate projects, and with the developers ability to deliver in accordance with the terms agreed. ICRAs Healthcare Gradings present an independent opinion on the quality of care provided by healthcare entities. In the education sector, ICRA offers the innovative service of Grading of Maritime Training Institutes in India.

Consulting Services
ICRA Management Consulting Services Limited (IMaCS), a wholly-owned subsidiary of ICRA Limited, is a multi-line management and development consulting firm with a global operating footprint. IMaCS offers Consulting Services in Strategy, Risk Management, Regulation & Reform, Transaction Advisory, Development Consulting and Process Re-engineering. IMaCS clientele includes Banks and Financial Service Companies, Corporate Entities, Institutional Investors, Governments, Regulators, and Multilateral Agencies. Besides India, IMaCS has consulting experience across 35 countries in South East Asia, Northern Asia, West Asia, Africa, Western Europe, and North America.

Grading Services
The Grading Services offered by ICRA employ pioneering concepts and methodologies, and include Grading of: Initial Public Offers (IPOs); Microfinance Institutions (MFIs); Construction Entities; Real Estate Developers and Projects; Healthcare Entities; and Maritime Training Institutes.

www.icra.in

Group ICRA

Software Development, Business Intelligence and Analytics and Engineering Services

ICRA Techno Analytics Limited (ICTEAS), a wholly-owned subsidiary of ICRA Limited, offers a complete portfolio of Information Technology (IT) solutions to meet the dynamic needs of present-day businesses. The services range from the traditional development of client-server, web-centric and mobile applications to the generation of cutting-edge Business Intelligence applications and analytics solutions. With years of experience in data-mining and predictive data modelling, ICTEAS offers various analytics solutions such as sales analytics and spend analytics. An in-depth knowledge of various technology areas, coupled with its strengths in various verticals, enables ICTEAS provide end-to-end services of excellent quality. It uses a mix of onsite/offshore strategies to optimise bottom-line benefits for its customers. ICTEAS is a Microsoft Gold Partner and is ISO 27001 certified. The Engineering Division of ICTEAS offers multidisciplinary computer aided engineering design services. The activities cover design and drawing in the mechanical, civil/structural, electrical and instrumentation space. ICTEAS engineers and designers are well-versed in AutoCAD, MicroStation, PDS and Staad pro with experience in the Oil & Gas, Petrochemical and Power Sectors. The services range from providing Engineering Design Services to CAD Vectorisation and Conversion Services. Over the years, ICTEAS has successfully deployed skilled resources to work for large engineering consulting companies both in the domestic and international market. ICTEAS has two subsidiaries, ICRA Sapphire, Inc. (ICSAP) and Axiom Technologies Limited (AXIOM). ICSAP is based in Connecticut, USA, while AXIOM operates out of Kolkata, India. ICSAP, a wholly-owned subsidiary of ICTEAS, offers US clients a full array of leading edge Business Analytics and Software Development services backed

by offshore teams, which work out of ICTEAS, Kolkata. This hybrid engagement model of onsite and offshore teams allows for seamless project management, execution and rapid offshore scaling of teams while bringing down development costs. Based on the experience gained from working with the City of New York in the tragic days after the World Trade Center attacks, ICSAP developed for New York City the Unified Victim Identification System (UVIS), a Disaster Response Solution. ICSAP is now implementing UVIS in other states. ICSAP Analytics helps companies make meaning out of their data and bring visibility on their business, thus allowing them to modify their strategy for better Returns on Investment. ICSAP services various verticals, including state and city Governments, besides Finance, Banking, Life Sciences and Healthcare, Manufacturing, Law and Internet companies. AXIOM, a wholly-owned subsidiary of ICTEAS, specialises in customisation and implementation services on the Oracle E-Business Suite. Its services include process study, fitment analysis, customisation, implementation and post-implementation maintenance services. AXIOM focuses on the Financial Modules of the Oracle E-Business Suite, which include Order Management, General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Purchasing and Inventory, Fixed Assets and Global Consolidation.

Knowledge Process Outsourcing and Online Software

ICRA Online Limited (ICRON) is a wholly-owned subsidiary of ICRA Limited. ICRON was incorporated in January 1999 and has over the period since then established itself as an independent and credible source of authentic information, software and outsourcing solutions provider. ICRON caters for some of the biggest names in the financial services sector in India and abroad, which is a testimony to its product quality, commitment and credibility. ICRON has two Strategic Business Units (SBUs) with a list of reputed global and domestic clients: The Knowledge Process Outsourcing Division (KPO Division); and The Information Services and Technology Solutions Division (MFI Division). Encouraged by the emerging dynamics of the outsourcing business, ICRON diversified into the Knowledge Process Outsourcing (KPO) business in April 2004, with focus on the Banking, Financial Services and Insurance (BFSI) vertical as well as other verticals like Retail, Healthcare and Pharmaceuticals.

The KPO Division of ICRON offers Knowledge Process Outsourcing services that combine advanced analytical abilities and deep domain expertise to deliver value by translating data and information into structured business inputs. It provides back-end analytical services support to its clients in the areas of Data Extraction, Aggregation, Validation and Analysis, Accounting and Finance, Research, Report Preparation and Modelling. The Division has attained ISO 27001 certification through rigorous adherence to data security policies and practices. The MFI Division serves the Mutual Fund Industry through Research, Analytics and Mutual Fund Ranking. Besides, it leverages its domain expertise to deliver high quality technology solutions, in the form of products, to a large number of Banks, Mutual Funds, Financial Institutions, Third Party Products Distributors, Insurance Companies, Investment Advisors, Portfolio Managers, Stock Brokers, Treasury Managers, and Academic Institutions, among others. The Company has developed several innovative products to meet the varied needs of its clients. The products are customised to meet specific client requirements, enabling them in research, analysis and decision making while also helping them achieve automation in business operations. ICRON has a wholly-owned subsidiary M-Serve Business Solutions Private Limited, a KPO services company headquartered in Kolkata, India.

www.icra.in

ICRA

ICRA Limited
ICRA Limited (formerly Investment Information and Credit Rating Agency of India Limited) was set up in 1991 by leading financial/investment institutions, commercial banks and financial services companies as an independent and professional Investment Information and Credit Rating Agency. ICRA is a Public Limited Company, with its shares listed on the Bombay Stock Exchange and the National Stock Exchange. The research factor... We strongly believe that quality and authenticity of information are derivatives of an organisations research base. We have dedicated teams for Monetary, Fiscal, Industry and Sector research, and a panel of Advisors to enhance our in-house capabilities. Our research base enables us to maintain the highest standards of quality and credibility. Committed to the development of the financial market... The focus of ICRA in the coming years will continue to be on developing innovative concepts and products in a dynamic market environment, generating and promoting wider investor education and interest, enhancing efficiency and transparency in the financial market, and providing a healthier environment for market participants and regulators. Our products and services are designed to: Provide information and guidance to institutional and individual investors/creditors. Enhance the ability of borrowers/issuers to access the money market and the capital market for tapping a larger volume of resources from a wider range of the investing public. Assist the regulators in promoting transparency in the financial markets. Provide intermediaries with a tool to improve efficiency in the funds raising process.

Alliance with Moodys Investors Service

The international Credit Rating Agency Moodys Investors Service1 is ICRAs largest shareholder. The participation of Moodys is supported by a Technical Services Agreement, which entails Moodys providing certain high-value technical services to ICRA. Specifically, the agreement is aimed at benefiting ICRAs in-house research capabilities, and providing it with access to Moodys global research base. The agreement also envisages Moodys conducting regular training and business seminars for ICRA analysts on various subjects to help them better understand and manage concepts and issues relating to the development of the capital markets in India. Besides this formal training programme, the agreement provides for Moodys advising ICRA on Rating-products strategy, and the Ratings business in general.

The ICRA Factor

Facilitating efficiency in business... ICRA information products, Ratings, and solutions reflect independent, professional and impartial opinions, which assist businesses enhance the quality of their decisions and help issuers access a broader investor base and even lesser known companies approach the money and capital markets.

through its Group company Moodys Investment Company India Private Limited

Rating Services
Credit Rating An ICRA Rating is a symbolic indicator of ICRAs current opinion on the relative capability of the corporate entity concerned to timely service debts and obligations, with reference to the instrument Rated. The Rating is based on an objective analysis of the information and clarifications obtained from the entity, as also other sources considered reliable by ICRA. The independence and professional approach of ICRA ensure reliable, consistent and unbiased Ratings. Ratings allow investors to factor credit risk in their investment decision. ICRA Rates long-term, medium-term, and short-term debt instruments. ICRA offers its Credit Rating services to a wide range of issuers including: Manufacturing companies Banks, Insurance companies; and financial institutions Infrastructure sector companies Service companies Municipal and other local bodies State governments Non-banking finance companies Small and medium sector entities Structured Finance Rating ICRAs Structured Finance Ratings (SFRs) are ICRAs opinion on the likelihood of the Rated structured instrument servicing its debt obligations in accordance with the terms. An SFR, which is generally different from the corporate Credit Rating of the originator, is based on the assessment of the risks associated with the individual components of the structured instrument. These components include legal risk, credit quality of the underlying asset, and the various features of the structure. The symbols used for SFRs are similar to the Credit Rating symbols, except that the SFRs carry a suffix of SO (for Structured Obligation) within parentheses alongside. SFRs are based on an estimation of the expected loss on the Rated instrument, under various possible scenarios. The expected loss is defined as the product of probability of default and severity of loss, once the default occurs. An SFR symbol indicates the relative level of expected loss for that instrument, with the risk of loss being similar as in the case of a corporate Credit Rating of the same level. An SFR is different from the Credit Rating of the originator as it is based on the strength of the underlying assets and structure. ICRAs major SFR products (corresponding to the major categories of the underlying assets) are listed here. ICRA employs a specific methodology for each of its SFR products. The methodology is based on ICRAs understanding of that particular asset class and the structure and legal issues associated with the transaction involved. Asset-Backed Securitisation (ABS) Mortgage Backed Securitisation (MBS) Collateralised Debt Obligation (CDO) Future Flow Transaction (FFT) Partial Guarantee Structures (PGS)

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ICRA

Line of Credit Rating (Basel II) The Line of Credit Rating service from ICRA entails evaluating the capability of an issuer to timely meet its debt obligations against a specific line of credit, in the light of the relevant terms, conditions and covenants. ICRA considers all relevant factors that have a bearing on the future cash generation and debt servicing ability of the issuer. These factors include: industry characteristics, regulations, competitive position of the issuer, operational efficiency, management quality, commitment to new projects and other associate companies, and funding policies of the issuer. A detailed analysis of past financial statements is made to assess performance under real world business dynamics. Estimates of future earnings over the next three to five years under various sensitivity scenarios are drawn up and evaluated against the claims and obligations that would require servicing. Primarily, it is the relative comfort on the level and quality of the issuers cash flows to service obligations that determines its Rating.

Corporate Governance and Stakeholder Value & Governance Rating ICRAs Corporate Governance Rating (CGR) is meant to indicate the relative level to which an organisation accepts and follows the codes and guidelines of corporate governance practices. The corporate governance practices prevalent in a company reflect the distribution of rights and responsibilities among different participants in the organisation such as the Board, management, shareholders and other financial stakeholders, and the rules and procedures laid down and followed for making decisions on corporate affairs. The emphasis of ICRAs CGR is on a corporates business practices and quality of disclosure standards that address the requirements of the regulators and are fair and transparent for its financial stakeholders. The emphasis of ICRAs Stakeholder Value and Governance (SVG) Rating, on the other hand, is on value creation and value management for all stakeholders of a company, besides the companys corporate governance practices. An SVG Rating considers a companys actual performance and the accrual of the benefits of such performance among all its stakeholders, apart from the quality of the companys corporate governance practices. It is the combined assessment of stakeholder value creation and management and the quality of corporate governance practices that determines the SVG Rating.

Project Finance Rating The envisaged demand for private-sector investments in infrastructure projects, particularly in the energy and road sectors, suggests considerable potential for adequately structured project finance transactions. Growth in such transactions would also be driven by the inability of many potential project sponsors to implement such capital intensive and highly leveraged projects on their balance sheets, without having their own credit risk profile materially impacted. Project financing usually involves setting up of a Special Purpose Vehicle (SPV), bound by a contractual matrix to various project participants, which raises debt and services it from its own cash flows, without recourse to its sponsors. ICRAs Rating approach emphasises the importance of carefully assessing the risks that characterise such transactions and suitably structuring the projects to mitigate the risks. It may be noted that if a project entity proposes to issue a debt instrument that requires a Credit Rating, ICRA would assign a Credit Rating on its conventional Credit Rating scale. The Project Finance Rating (PFR) service is essentially a project risk assessment exercise (with a separate PFR Rating scale) that may be useful to the project entity and its lenders/investors. The Rating methodology involves an assessment of three broad areas: Sponsor strength Project risks Cash flow adequacy

Issuer Rating ICRA has been providing investors with independent, professional and reliable Rating opinions on debt instruments since 1991. Based on the feedback received from the market and to extend its Rating coverage to corporate entities that do not have firm or immediate debt issue plans, ICRA has launched the service of Issuer Rating in India. ICRAs Issuer Ratings provide an opinion on the general creditworthiness of the Rated entities in relation to their senior unsecured obligations. ICRA offers its Issuer Rating services to a wide range of issuers, including: Manufacturing companies Banks and financial institutions Housing finance companies Infrastructure sector companies Service companies Municipal and other local bodies State governments Non-banking finance companies

Mutual Fund Rating ICRAs Credit Risk rating is an analytical process characterised by both width and depth, and drawing on the organisations extensive knowledge base encompassing almost every sector of the Indian economy, besides the economy itself. Our goal in Credit Risk Rating of debt mutual funds is to provide investors with a simple-to-use measure of credit risk. The Credit Risk Ratings incorporate ICRAs assessment of a debt funds published investment objectives and policies, its management characteristics, and the creditworthiness of its investment portfolio.

www.icra.in

ICRA

Grading Services
Claims Paying Ability Rating (for Insurance Companies) ICRAs Claims Paying Ability Ratings (CPRs) for insurance companies are ICRAs opinion on the ability of the insurers concerned to honour policyholder claims and obligations on time. In other words, a CPR is ICRAs opinion on the financial strength of the insurer, from a policyholders perspective. Following deregulation, a paradigm shift is expected in the domestic insurance sector as newer players and products enter the market. Given this scenario, ICRA expects its CPRs to be an important input influencing the consumers choice of insurance companies and products. ICRAs Rating process involves analysis of an insurers business fundamentals and its competitive position, and focuses primarily on the insurers franchise value, its management, organisational structure/ownership, and underwriting and investment strategies. Besides, the analysis includes assessment of an insurance companys profitability, liquidity, operating and financial leverage, capital adequacy, and asset/liability management method. Performance and Credit Rating of Small-Scale Enterprises ICRA, along with National Small Industries Corporation Limited (NSIC), has launched a Performance and Credit Rating Scheme for Small-Scale Enterprises (SEs) in India on a special Rating scale, using criteria tailored for the small-scale sector. The Rating methodology for SEs covers credit and performance factors, including parameters that measure operating, financial, business and management risks. Grading of IPOs ICRAs Grading of Initial Public Offerings (IPOs) is a service aimed at facilitating assessment of equity issues offered to the public. The Grade assigned to any individual IPO is a symbolic representation of ICRAs assessment of the fundamentals of the issuer concerned on a relative Grading scale. IPO Grades are assigned on a five-point scale, with IPO Grade 5 being the highest grading and IPO Grade 1 the lowest grading, i.e., a higher score indicates stronger fundamentals. An ICRA IPO Grade does not comment on the valuation or pricing of the issue that has been Graded, nor does it seek to indicate the likely returns to shareholders from subscribing to the IPO. Grading of Microfinance Institutions The focus of ICRAs MFI Grading exercise is on evaluating the candidate institutions business and financial risks. ICRA forms an opinion on an MFIs business risk by analysing, among other factors, its operating environment, governance structure, management and systems, scalability (in relation to business plans), and asset quality. Financial risk is assessed through an evaluation of factors including the MFIs liquidity position, funding policies, capitalisation profile and profitability.

An ICRA MFI Grading is a symbolic indicator of ICRAs current opinion on the relative capability of the Microfinance Institution (MFI) concerned to manage its microfinance activities in a sustainable manner. An ICRA MFI Grading is not a comment on any specific debt servicing capability of the MFI. Grading of Construction Entities ICRAs service of Grading of Construction Entities is designed to provide lenders and sector participants with an independent opinion on the quality of the entity Graded. The unique Grading methodology developed for the purpose, encompasses all entities in a construction project: the contractor, the consultant, the project owner, and the project itself. The service of Grading, by providing an independent opinion on the quality of the entity Graded, is designed to enhance the lenders confidence in the construction sector participants. Besides, the Gradings may also benefit the participants by highlighting their competencies and helping them stand out in a crowd.

Grading of Real Estate Developers and Projects ICRAs service of Grading of Real Estate Developers and Projects, by providing an independent opinion on the relative performance capability of real estate development entities, seeks to serve as a tool for identifying and managing the risks associated with the entities concerned. For the investor (buyer of property), the Gradings communicate the risks associated with the developers ability to deliver in accordance with the terms, quality parameters, and time stipulated. For developers, the Gradings, by providing a scientific assessment of their abilities and risk profiles, serve to assist them in presenting their case to lenders. Grading of Healthcare Institutions ICRAs Healthcare Grading is designed to evaluate the two most important dimensions of care, viz. technical and interpersonal care. A healthcare institution with a higher Grading would have relatively better care infrastructure and processes than those Graded lower. While evaluating a healthcare institution ICRA looks into a host of factors such as availability of infrastructure, equipment, manpower, systems and clinical algorithms, all from the users point

of view. The evaluation of these core factors involves a review of the institutions resources, processes and outcome to determine its capability to deliver care. The focus of the evaluation is on the quantitative adequacy (number), technical adequacy (type) and availability (distribution) of core resources. Additionally, the methodology involves incorporating the feedback of facility users to capture the quality of the interpersonal aspects of care. Grading of Maritime Training Institutes In keeping with its commitment to remain at the forefront of innovation, ICRA has ventured into the education sector, offering the service of Grading of Maritime Training Institutes (MTIs) in India. For this service, ICRA is empanelled with the Directorate General of Shipping (DGS), Government of India. The extension of service is aimed at promoting standardisation of infrastructure and practices within the maritime education industry and at addressing the perceived need among students, employers, the regulator and other stakeholders for an informed, reliable and independent opinion on the quality of education imparted by the various individual MTIs.

www.icra.in

IMaCS

ICRA Management Consulting Services Limited

ICRA Management Consulting Services Limited (IMaCS) is a multi-line management and development consulting firm headquartered in India. We have an established track record of 15 years in consulting and a diversified client base across various sectors and countries. IMaCS has completed over 1000 consulting assignments and has worked in over 35 countries across the globe.

IMaCS clientele includes multilateral and bilateral agencies, banks & financial institutions, manufacturing and service organisations, Governments, Government-owned organisations, investors, and regulators.

Our Business Groups and Practice Areas

Our service offerings The different business groups and practice areas within IMaCS form our matrix of service offerings.

The diversity of experience in IMaCS teams helps it adopt a creative and cross-functional approach to problem solving, which has not only been very successful in practice, but has also been well appreciated by all our clients. Most consultants at IMaCS have advanced academic degrees in various disciplines and many have gained experience in reputed firms prior to joining IMaCS. IMaCS' clients also have the benefit of the considerable organisational expertise that the Company has built up over the years.

IMaCS has a global operating footprint

denotes either projects done or clients located in a country

We focus on six practice areas... Practice Areas

Strategy Enhancing Competitiveness/Market Assessment/Improving Effectiveness/Market Intelligence Credit Risk/Market Risk/Operational Risk/EWRM/ Risk Analytics/Software Cost Reduction/Process Re-engineering/Organisation Design M&A/Due Diligence/Project Advisory/Bid Advisory/ Financial Restructuring Regulatory Economics/PPP Models/Governance Investment Climate Institutional Strengthening Capacity Building Poverty Alleviation Sustainable Development

Risk Management Process Consulting Transaction Advisory

Policy & Regulation Development Consulting

Business Groups
Energy Infrastructure Government/Multilaterals Banking & Financial Services Corporate Advisory

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IMaCS

Banking & Financial Services

Strategy, Risk Management, Transaction Advisory and more IMaCS BFSI Group works with banks, financial services firms, insurance companies and investors/ asset managers to assist them in formulating strategies, process improvement, risk management and in implementing deals/transactions.

Risk Management IMaCS is one of the leading consultants in the area of risk management for banks and financial institutions. Our expertise spans the gamut of risk management from providing policy level consultancy for risk management to implementing tools & techniques and training for implementation. The assignments undertaken include integrated risk management, one or more facets of risk management (e.g. credit risk, market risk or operational risk), and implementing software solutions for risk management in line with the Basel II accord. Strategy IMaCS works with banks/financial institutions in charting entry/growth strategies for different regions, countries, and product markets, implementing process changes to increase customer satisfaction or internal efficiencies, and in general improving organisational effectiveness across the value chain of banking operations. Transaction Advisory IMaCS transaction advisory practice assists banks and financial service companies in asset/liability restructuring, portfolio management, mergers & acquisitions, securitisation, risk transfer with derivatives, and financial structuring that enable new transactions to be done in a win-win manner. The Banking & Financial Services Group of IMaCS has serviced clients in multiple countriesAfrica, Western Europe, South Asia, the Middle East, Canada, and the United Statesbesides several banks and financial service companies in India.

Strategy & Process Consulting

Transaction Advisory

Risk Consulting Designing & Implementing Risk Processes & Systems Gap analysis Risk policy Risk processes Operating manuals Developing Risk models Validating risk models Coverage includes Credit Risk, Portfolio Risk, Market Risk, Derivative Models, Operational Risk, Business Continuity plans

Implementing Credit Risk Management Solutions in Banks/FIs IMaCS has developed and implemented a world class Credit Risk Appraisal Software systemcalled IMaCS Risk Scorer

Implementing an Credit Analytics/ end-to-end Credit Risk Analytics Management System in Banks/FIs IMaCS has developed and implemented a world class software package for Credit Administration & Management called IMaCS CAMS Providing risk intelligence to Banks/FIs/Asset Managers/ Insurance companies Providing risk analytics and research to Banks on outsourced basis Data mining: Providing inputs to top management on performance of asset/business portfolios

Formulating business strategy Shareholders value maximisation Cost reduction strategies Channel management/ product planning

M&A Advisory Due diligence/ Valuation of Banks/FIs/ Portfolios Partner search/JV partner assessment/ Negotiation Assistance Restructuring of asset portfolios

Enables banks to implement Basel II Credit sourcing requirements Web enabled and Appraisal browser based with Structuring user interface developed using Sanction ASP .NET Works with other software in banks Documentation Monitoring Portfolio management Securitisation

Designing/ improving Customer related Purchase/sale of processes distressed assets Organisation restructuring Performance management Corporate Governance Project appraisal/ risk assessment Advising on securitisation Structuring/pricing derivative contracts

Web enabled and browser based Works with other software in banks

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IMaCS

Corporate Advisory
Enhancing Competitiveness IMaCS Corporate Advisory Group focuses on the Corporate Sector in enhancing competitiveness of the client organisation across different constituents of its value chain. We provide consulting services in Strategy, Process Consulting, and Corporate Finance. A large part of IMaCS corporate clientele is spread across seven industry verticals: Automotive & Engineering Tourism & Hospitality Healthcare & Life Sciences Telecom & Technology Retailing & Consumer Goods Media & Entertainment Metals, Mining & Chemicals

The Corporate Advisory Group services clients ranging from large and medium-sized corporates, to family-managed businesses, SMEs, and industry associations. Specific areas of consulting include the following: Assessing competitiveness at firm/industry/region or country levels Profit improvement or Shareholder value maximisation Business process re-engineering Entry/growth strategies Marketing & distribution strategies to increase market share and/or reach Brand valuation/management Enterprise-wide risk management M&A (partner search, valuation, due diligence, hand-holding in negotiations, and transactionary assistance)

Service Offerings
Strategy Market/Demand Analysis Improving Market Intelligence Entry/Growth Strategy Increasing Effectiveness/ Competitiveness Location Selection Gaining from WTO and FTAs Process Consulting Business Process Re-engineering Cost Reduction Organisation Design Organisational Restructuring Supply Chain Management Performance Measurement & Service Audit Information & Systems Design Evaluation of Distribution Networks Customer Relationship Management Enterprise Risk Management CounterParty Risk Assessment (CPRATM)*
* Applied for

Corporate Finance Financial Restructuring M&A AdvisorySourcing deals, Valuation, Due Diligence, Negotiations Partner Search & Counterparty Assessments Metrics for Shareholder Value Creation Evaluating Acquisition/ Divestiture Plans Brand Valuation

Verticals Automotive & Engineering Metals, Mining & Chemicals Tourism & Hospitality Media & Entertainment Retailing & Consumer Goods Healthcare & Life Sciences Telecom & Technology

Energy
Powering Growth IMaCS Energy Group is a leading provider of policy, regulatory consulting and transaction advisory services to various stakeholders in the Energy sector. With a core team of in-house consultants and partnerships with national and international organisations, IMaCS Energy Group strives to help its clients become more competitive, effective and successful.

Our service offerings are grouped across the following four broad functional areas: Reform & Regulation Risk Management Transaction/Project Advisory Strategy & Operations Our services in the Energy Group include restructuring vertically integrated state owned enterprises, privatisation of utilities, building capacity of public institutions, developing PPP mechanisms, assisting project developers by providing project/financial advisory services, providing strategic advice to utilities, and in fuel management.
Transaction Advisory Techno-economic Feasibility Studies Bid Process Management Bidding Advisory Drafting & Negotiation of PPAs/FSAs Financial Closure for Projects Strategic Equity Partnerships M&A Advisory Due Diligence & Business Valuation Strategy & Operations Market Assessment/ Demand Estimation Business Planning Entry/Growth Strategies Diversification/ Backward Integration Strategies Coping with Regulation Performance Measurement & Benchmarking Power Procurement Improving Competitiveness Financial Strategy

Reform & Regulation Pricing/Costing Models Tariff Setting Process Institutional Development & Capacity Building Regulatory Frameworks Unbundling/ Corporatisation Demand Side Management Creating Competitive Wholesale & Retail Markets Performance Improvement Regulatory Information Systems

Risk Management Project Risk Assessment/ Appraisal Assessment of Project Sponsors & JV Partners Payment Security Mechanisms Enterprise Risk Management CounterParty Risk Assessment (CPRATM)*

Electricity
* Applied for

Fuels

Renewables

Trading

Transmission

Distribution

Carbon

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IMaCS

Government & Multilaterals

The Government & Multilaterals Group in IMaCS focuses on increasing the efficiency, impact, and outcomes of Governments at various levels. Within the Group, an area of focus is our Development Consulting Practice, which provides services across the entire development spectrum. Its main areas of work are spread across the social (education, health, livelihoods, poverty, resettlement & rehabilitation), technical (environment, energy efficient, renewable energy, forest management) and sustainability services (disaster management, risk mitigation, climate change, and corporate social responsibility). Development Consulting Practice IMaCS Development Practice has grown from the philosophy that principles and practices of commercial business can be gainfully applied in the sphere of economic/social development, particularly as Governments and private capital come closer in a spirit of Public Private Partnership. IMaCS' main areas of work in development consulting are spread across agriculture, rural, economic, environmental, energy, human development and social sub-spheres of development. Functionally, the practice addresses the areas of investment climate, private sector development, public sector service delivery systems, institutional development, governance, and public sector reform.

IMaCS' Development Consulting Practice covers both rural and urban domains across diverse public and private systems, and also focuses on areas such as Corporate Social Responsibility, Climate Change, Microfinance and Knowledge Management. With a completed portfolio of over 50 consulting assignments, this practice services clients in SAARC and other key countries across South East Asia and Africa.

Infrastructure
Enabling Infrastructure creation through Partnerships IMaCS' Infrastructure Group assists Governments at the national, state and local levels, regulators, developers, urban local bodies, and lenders to assess project risks objectively and communicate these to various stakeholders. Our Infrastructure Group is structured along the two sectoral dimensions of Transportation and Urban Infrastructure, each of which offers services across various functional areas. Our Infrastructure Group has accumulated substantial experience in areas relating to financial modelling and risk assessment, regulatory guidelines, contract structuring, concession agreements, payment and security mechanisms and structuring solutions for various infrastructure projects.

ICRA Techno Analytics Limited

ICTEAS is a global technology organisation, with offices in India and the USA and partners across the USA, Europe, Asia, and Australia. With more than a thousand man-years of experience in Information Technology, Analytics Solutions and Engineering Services, ICTEAS ensures that the client always gets what is desired and more.

IT Services & Products

Our software services division provides a complete portfolio of IT solutions to meet the dynamic needs of businesses today. Our high-end IT services and solutions for our clients across the globe range from the development of traditional client-server, web-centric and mobile applications to cutting edge business analytics solutions. We leverage a mix of onsite/offshore strategies that optimise bottom-line benefits for our clients. Our product in the Distributor Management space, popularly known as TurfView Business Intelligence, is currently deployed at global locations across 30 countries. TurfView Business Intelligence provides a unique solution specifically designed for managing the complexities of multicategory/multisupplier distribution Problem Definition
Domain Skills on: Consumer Goods Distribution & Logistics Financial Services Manufacturing Healthcare/Life Sciences

businesses. Its simple and easy-to-configure Business Management tools ensure that you have vital management information exactly when you need it. TurfView Business Intelligence gives you the power to improve your profits and manage your strategic supplier relationships in the most efficient manner.

Services
Business Analytics Our Business Analytics practice focuses on effective use of data and information to drive positive business actions. We analyse and interpret the data from the clients organisation using advanced statistical techniques, and the results of our analysis help the client take better business decisions and optimise business processes.

Data Cleansing, and Preparation

OLAP Data Transformation Data Audit Data Diagnostics

Data Analysis & Interpretation

Forecasting Statistical Modelling Data Mining Algorithm Design

Solution & Presentation

Forecasting Statistical Modelling Data Mining Algorithm Design

Oracle Database, Microsoft SQL Server, Hyperion Essbase, OBIEE, Business Universe, SAS Data Integration Studio

SAS Tools, Minitab, Microsoft SQL Server Analysis Services, Oracle OLAP OBIEE, Hyperion ,

Microsoft or Java Technology

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ICTEAS

How Turf View Distribution Works Business Intelligence Our Business Intelligence service enables real-time interactive access and analysis of information, and provides dynamic multidimensional reporting for predictive and intelligent decision-making, taking advantage of existing components of IT technologies in the clients organisation. Application Development & Maintenance Application development forms the hub of our services. Using technologies such as the .NET framework and J2EE, we provide scalable web-based client-server and mobile solutions for various business needs. Our well-defined processes and compliance with industry standards ensure a high degree of project success. We can provide remote technical support using our support services infrastructure. Software Testing Todays mission-critical IT products/services need quality assurance to gain customer confidence and loyalty. Our offshore testing facilities work back to back with our clients developers, bringing significant benefits to the client. IT Manpower Resourcing We provide highly qualified software designers and developers to work onsite or offshore on a contractual basis. We can provide manpower ranging from individual high-tech professionals to an entire project team. TurfView Distribution provides a framework for the entire marketing process. It provides for: Situation analysis tools that help an organisation evaluate itself, its customers and channel partners. Marketing strategy development and implementation functionalities. Definition of the controllable parameters of the marketing mix. Implementation and control of the entire marketing plan. Continual monitoring and adaptation to fulfil customer needs over the long term.

Process, Methodology & Security, Technology

Time-Tested Processes & Methodologies We offer a hybrid model of engagement, in which our onshore domain experts study the project specifications and the scope of work and serve as an interface between the client and our dedicated development and analytics team based out of Kolkata, India. This hybrid model achieves shorter turnaround times, lower project costs and higher project efficiency. Infrastructure & Data Security Our Star Topology network is well connected with Cisco Routers and Switches. Our Internet Backbone consists of 8 MBPS leased line with a backup of 512 KBPS connection. In addition to physical security, we ensure that our servers are provided with the highest level of security for all our operations. We place our shared servers behind a Cisco Pix firewall, which permits only FTP & HTTP requests.

Products
TurfView Distribution TurfView Distribution enables the implementation of a comprehensive strategy for Partner Relationship Management (PRM) across channels and ensures an effective route to market for an organisations offerings. It also builds transparency between a company and its channel partners and helps sustain the partner relationship that is critical for selling through the channel rather than selling to the channel.

We are a ISO 27001 Certified Company. Technology Operating System: Microsoft Windows Client-Server Technologies: VB.NET, C#.NET, VB6.0, VC++, PowerBuilder Web Programming: CAML, XHTML, ASP , ASP .NET, Core Java, Servlet, PHP XML, HTML, , Java Script, Ajax, Flash ActionScript. Web Server: IIS, Apache Tomcat, JBoss, JRun Web Reporting Tools: Crystal Reports, Microsoft SQL Reporting Services, DUNDAS DBMS: Oracle, MS SQL Server, MySQL, PostgreSQL, MS Access, Sybase Application Servers: Microsoft Office SharePoint Server 2007, Performance Point Server 2007, Enterprise Project Management Server, Content Management Server, Windows Terminal Server BI Tools: SAS Data Integration, SAS Enterprise Business Intelligence, Hyperion, OBIEE, Microsoft SQL Server Integration, Analysis and Reporting Services, Microsoft Performance Point Server, Business Objects Statistical Tools: SAS Business Analytics, Clementine, Minitab.

CAD Engineering We provide on-site and off-site CAD Design and drawing services on the latest versions of designing software. Technical expertise, state-of-the-art infrastructure and a high production capacity ensure that we deliver quality services. Our industry certified designers are rigorously trained specialists in various aspects of automated design. Our proficiency domains include the engineering industry, commercial buildings and facilities, manufacturing and construction. CAD Vectorisation Services We create perfect vector drawings from various inputs, including scanned files, raster files, blueprints, photocopies, sketches and paper markups, to name a few. We use the Heads-Up Manual Redraw Process during conversion to ensure dimensionally accurate output. CAD Conversion Services Our CAD conversion services provide detail drafting solutions for porting drawings from one software platform to another in accordance with the clients specific requirements. We have in-depth expertise in AutoCAD to MicroStation conversion. Our extensive infrastructure and responsive manpower allow us to execute projects with a high degree of accuracy and a quick turnaround time at budget conscious rates. Engineering Consultancy We provide extensive project related services, working closely with customers to identify needs and determine solutions. Our expertise covers mechanical, civil, structural, electrical, instrumentation (PLC programming), and architectural engineering, construction documents, utility plans and site plans. Innovative approaches to complex engineering challenges and an unwavering commitment to excellence form the foundation of our

Engineering Design Services

The mission of our Engineering Division is to provide innovative yet pragmatic services of international quality in various fields of engineering. Reliable and responsive services that provide costeffective solutions are the hallmarks of our business. Our seasoned team consists of highly skilled professionals with years of project experience in various geographies including India, the Middle East, South East Asia, Europe and the USA. Our range of professional capabilities in various fields of engineering is complemented by state-of-the-art infrastructure. Ongoing investments in equipment and trained personnel are the mainstay of our successful business philosophy.

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ICTEAS

consultancy and design services. With years of experience and adherence to stringent quality standards, we provide value to our customers on a host of engineering platforms. Engineering Manpower Resourcing Successful manpower resourcing means finding the best people to fit our customers needs. We provide highly qualified engineers and designers to work on-site on a contractual basis. We work with our customers to provide manpower ranging from individual high-tech professionals to entire project teams. We specialise in providing manpower in the Power and Oil & Gas sectors, one of our major clients being Petrofac International, a global player in design and construction.

bring visibility on their business, thus allowing them to modify their strategy for better Returns on Investment. ICSAP services various verticals, including state and city Governments, besides Finance, Banking, Life Sciences and Healthcare, Manufacturing, Law and Internet companies.

Axiom Technologies Limited (AXIOM)

AXIOM, a wholly-owned subsidiary of ICTEAS, specialises in customisation and implementation of services on various ERP platforms. AXIOM has made a number of very successful ERP implementations through all the stages, from process study, fitment analysis and customisation to implementation and maintenance. Apart from ERP implementation, AXIOM assists its customers in: IT Strategy Development Business Process Re-engineering & Change Management Customised Software Development on a turnkey basis Re-engineering/migration services from Legacy Systems to Client-Server Technology Software Testing

ICRA Sapphire Inc. (ICSAP)

ICSAP, a wholly-owned subsidiary of ICTEAS, offers US clients a full array of leading edge Business Analytics and Software Development services backed by offshore teams, which work out of ICTEAS, Kolkata. This hybrid engagement model of onsite and offshore teams allows for seamless project management, execution and rapid offshore scaling of teams while bringing down development costs. Based on the experience gained from working with the City of New York in the tragic days after the World Trade Center attacks, ICSAP developed for New York City the Unified Victim Identification System (UVIS), a Disaster Response Solution. ICSAP is now implementing UVIS in other states. ICSAP Analytics helps companies make meaning out of their data and

ICRA Online Limited

ICRA Online Limited (ICRON) is a leading information services, outsourcing solutions provider and technology solutions provider and caters for some of the biggest names in the financial services sector in India and abroad, which is a testimony to its product quality, commitment and credibility. ICRON is a wholly-owned subsidiary of ICRA Limited. ICRON was incorporated in January 1999 and has over the period since then established itself as an independent and credible source of authentic information and software solutions as well as outsourcing solution provider. ICRON has two Strategic Business Units (SBUs) with a list of reputed global and domestic clients: The Knowledge Process Outsourcing Division (KPO Division); and The Information Services and Technology Solutions Division (MFI Division).

KPO Division
ICRON diversified into the Knowledge Process Outsourcing (KPO) business in April 2004, with specific focus on the Banking, Financial Services & Insurance (BFSI) vertical.

Source & collate input data

Data aggregation, consolidation & validation

Manual and automated searching of thousands of websites on a daily basis

Value addition IFRS/GAAP accounting adjustments, structured finance

In customised templates; achieved significant automation leading to higher productivity, quicker turnaround time, lower costs, minimal error count

Modelling, financial analysis, research & report preparation

www.icraonline.com

ICRON

What we offer our clients We provide back-end analytical services support to our clients in the areas of Accounting and Finance, Automated Data Extraction (using a combination of third-party tools and proprietary software), Research and Modelling/Analytics. This forms a vital input for the Decision Support System for our clients and complements their customer-delivery capabilities as well. In all our services, strict emphasis is placed on process quality (IT-enabled) and data security (ISO 27001 certified). The result has been a track record that demonstrates our 100% compliance with the Service Level Agreements with our existing clients both in terms of output quality and turnaround time. Our Services Research and analysis across economy, sector, industry; Data aggregation and consolidation; Accounting adjustments and processing (trained on US-GAAP and IFRS); Financial statement analysis; Modelling and analytics (focus on structured finance).

processes. As there is no predefined process in KPO, the end-product is greatly dependent on the analytical framework used. The importance of scoping the project correctly, understanding the project goal and setting the clients expectations are vital for a productive partnership. Effectiveness is also ensured by our policy of hiring the best talent in the industry, following a tried and tested transition process that enables the smooth induction of new recruits, working through a structured service delivery organisation and ensuring detailed processes orientation and monitoring. Hiring and retaining quality employees is a priority for ICRON. In an industry that is accustomed to see its knowledge walk out of the door, we are proud of a retention rate that is higher than the industry average. Employees are evaluated on multiple dimensions, some of which are educational background, professional qualifications, relevant experience and exposure to systems. We have the added advantage of leveraging the skills and capabilities in the areas of finance across all Group ICRA companies, and keep up with emerging areas of finance through regular interaction with industry experts and academics. A training manual for all new recruits and a Knowledge Management System that captures learning across projects ensure a short learning curve at all times, both for new recruits finding their feet in the organisation, and experienced hands sharing ideas across the organisation.

The Intangibles
While our proficiency in Accounting, Finance, Business Research and Information Technology forms the basis of our offerings, our effectiveness lies in understanding our customers needs and successfully translating them into appropriate

Over 65% of our employees have post-graduate and professional qualifications

We have a team-based structure with qualified and experienced personnel across the different roles of subject matter expertise, client handling, IT, quality control, process perspective

Domain-specific knowledgethe key to understanding the business context and delivering timely, revenue-impacting insight

The Tangibles
Ensuring data security for our clients is an imperative for us. We have implemented a robust system of security controls in the area of data security and are ISO 27001 certified across all our outsourcing processes. Client data confidentiality is also ensured by signing necessary Non-Disclosure Agreements with our clients. We have invested significantly in developing a strong IT backbone and software applications for improving the productivity of our processes. We have set up a very high level of network security, using a combination of Intrusion Detection and Prevention System in our router and the necessary firewall and devices for Gateway Level Security Appliance. Improvement in reliability by eliminating data loss risks of client-specific critical applications and databases has been implemented by incorporating the necessary technical features in our high-end servers. Delivery protocol (of deliverables) is established with each client through customised and secure transmission mechanisms. We have also implemented Disaster Recovery and Business Continuity measures, and are in the continuous process of refining them. Our Services Research Reports Accounting & Finance Model & Data Driven DSS Automated Data Extraction

We offer Knowledge Process Outsourcing services that combine advanced analytical abilities and deep domain expertise to deliver value by translating data and information into structured business inputs.

Sample input file Markup OneTime Mapping Process

Raw sample file

Mapping

PerCycle, Per-file Process

Automated Extraction

Output Generation

To ensure faster turnaround and error-free data aggregation and consolidation, we have automated the process of data extraction and have effectively deployed it successfully for our clients.

Testing Extraction Program Delivery

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ICRON

MFI Division
Our Strengths We are an Integrated Investment Solutions provider. Be it Financial Planning, Management of Investor Portfolio or Back-office Operations, we cover the entire spectrum with our products, services and solutions. Team ICRON blends sound domain knowledge with strong technology skills to understand and fulfil your critical and diverse needs. We leverage on Group ICRAs knowledge and experience of the financial markets and instruments.

Data, Content and Research ICRON reports combine the best of designs, data, and editorial finesse to clearly present the essential facts about an investment in easy-to-comprehend formats. Our Comparative Fund Performance Scorecards, Portfolio Composition Reports, Equity Factsheets and Market Updates provide deep insights into the trends in the industry.

Investment Planning Products

Research Fund Analysis Library Equity Research Ranking Modelling Attribution and VAR Analysis Commissioned Research ContentProcessed Mutual Fund, Fixed Income, Insurance and Equity Pre-calculated Returns and Ratios Factsheet and Scorecards Calculators Customised Reports Data Feed Mutual Fund, Fixed Income and Insurance Flat Files for NAV, Scheme Masters, Portfolio Attributes

http://www.mfifinancialplanner.com MFI Financial Planner is a browser-based Financial Planning product that helps wealth managers build their clients portfolio on the basis of risk appetite, current income and expenses, future estimates of income and expenditure, assets, liabilities and financial goals, while also taking care of insurance and retirement needs. Key Features of MFI Financial Planner Risk profiling Assessment of financial health and net worth Insurance planning and gap analysis Portfolio analysis Retirement planning Model portfolio designing
PLAN Financial Planning on the basis of clients risk appetite, goals, current and future income and expenditure Analysis and Comparison of various asset classes while making the investment decision

All reports are generated in standard PDF formats, giving you the flexibility to print them for presentations or email them to clients or prospects.

MANAGE Manage Investment portfolio of clients, track performance vis--vis model portfolio, and issue alerts on deviation Manage Transactions and distribution business for all third-party products like Mutual Funds, Insurance, Bonds, IPOs and Fixed Deposits. Track Forex exposures MFI Impact MFI Insure Track FX

Product

Process

Financial Planner

Research Reports MFI Explorer Insurance Explorer

Wealth Manager

Market Data and Content: MF, Equity, Bonds, Forex Investment Planning and Management Solution

Key Features of Insurance Explorer Mutualfundsindia.com India's first dedicated Portal on Mutual Funds A premium Mutual Fund portal that has established itself as the most comprehensive, authentic and updated resource on Indian Mutual Funds. Within a very short time span, it was pronounced among the top 150 sites worldwide by Forbes. Quick downloads and easy navigation through the universe of Mutual Fund schemes, make it undoubtedly the favourite destination for investors and the industry. Indispensable tool for research and decision making Access to features, fund performance and portfolio analysis of ULIPs and traditional insurance products Insights into trends in the industry Compatible with MS Excel, Open Office and PDF

Wealth Management Products

http://www.mfiexplorer.net MFI Explorer allows you to research, compare, and present a wide range of Fund performance statistics and information that can be tailored to meet your requirements. It drastically reduces your time spent on Fund research by eliminating the need to access multiple sources for data collection and reporting. Key Features of MFI Explorer High performance throughput Ease of navigation Compatible with Active Excel, Open Office, PDF Timely and efficient updates from our database High quality and visually appealing reports Coverage of fixed income market

Wealth Manager is a versatile application that allows distributors and financial planning advisors to easily track client investments. It covers a wide array of investment avenues, from equities to fixed income products, and insurance to Mutual Funds. Wealth Manager generates reports based on the investment profile and displays a comprehensive report of the attributes of each transaction. Key Features of Wealth Manager Tax reports Asset allocation reports Portfolio returns and yield report Alerts: price and valuation Active dashboard

Insurance Explorer is a pioneering tool that provides users the convenience of analysing and tracking information on insurance products. This desktop menu-driven application allows all your calculations, analyses, reports, and updates at the click of the mouse. It allows you to view over 650 insurance products in detail, evaluate their features, and compare their performances while keeping you updated on the latest in the industry.

http://www.mfiimpact.com MFI Impact offers a unique platform that satisfies the need of tracking and analysing the investment portfolios of customers. Using this platform, financial advisors can manage, monitor and review the portfolios of a large array of clients. The portfolio tracking mechanism of MFI Impact generates easy-to-comprehend and visually appealing reports in quick time. Key Features of MFI Impact Efficient back-office operations Custom report building tool Brokerage calculation Interactive dashboard Portfolio snapshot Scheme factsheet

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ICRON

http://www.mfiexchange.com MFI Exchange is a web-based Mutual Fund trading platform that allows online buying, switching, and redemption of Mutual Fund units using the internet banking payment gateway. All that the investor needs to do is sign up and get the KYC and other formalities completed and get started with buying and selling Mutual Funds online. Key Features of MFI Exchange Manages administrative controls offline Facilitates online buying, redemption and switch in Uses data feeds from ICRON's database Allows integration with payment gateway

TrackFx is a comprehensive solution for tracking foreign exchange (forex) transactions. It allows users to track all relevant forex exposures for every transaction, maintained from the time of the acceptance of the order to its execution. The application helps users assess the forex loss or gain position vis--vis the costing or target price, and track the final receipt or payment position in the bank account after forex conversion. It also allows tracking of bank charges. Key Features of TrackFX Live exchange rate updates every 30 minutes Historical data on exchange rates and booking/ cancellation status Order position by order number or invoice number Tracking of maturities due in 7 days and final position on maturity Alerts on market rates and contract due dates Query and report builder providing flexibility to build customised reports Functionality to export reports in MS Excel, CSV, text and PDF formats Sales and Services ICRON services clients nationally through its sales offices at Mumbai, Kolkata, Delhi, Bangalore, and Chennai.

MFI Office Manager Suite

http://www.mfiofficemanager.com http://www.mfi-insure.com MFI Office Manager is a complete solution for the back-office operations of intermediaries engaged in the distribution of financial products. The application has the capability of handling all broad categories of products in the financial markets. Key Features of MFI Office Manager Comprehensive report on AUM, profitability, etc. Appointment of Sub-brokers and generation of codes Complete brokerage calculation Employee incentive and scheme contest module Renewal notice (insurance) and claim capturing (insurance) Industry data feed from ICRON SMS and email alert MFI Office Manager can handle the back-office operations of companies engaged in the distribution of the following: Mutual Funds Insurance Products Bonds and Fixed Deposits Equity IPOs

MFI DIVISION Our Composite Capabilities

Knowledge, they say, is power, but the real power lies in making the right choice at the right time. ICRON provides back-end data-based solutions and analytical services to its wide repertoire of clients, enabling them to have access to the right data so that they can make the appropriate business choices. Solutions to OutsourcingThe Complete Value Chain Address emerging requirements Monitor systems Set up processes Outsourced research Address your information needs Solutions for data handling Develop IT based applications Periodic delivery mechanism

KPO DIVISION
Our composite capabilities are backed by: A team of expert data and business analysts with strong domain and functional experience in financial services, accounting, IT and financial products distribution. Expertise in data collation and value-added structured reporting formats. A team of researchers in the Mutual Funds and financial services industry leveraged on the knowledge and experience of Group ICRA. A suite of back-office transaction management IT systems for the distribution of financial products in the area of wealth management. Proprietary IT tools for analytics and research. Strong project implementation skills to deliver complex technology and domain-specific solutions. Proven expertise in delivering SLA-driven performance metrics and monitoring system. State-of-the-art IT infrastructureISO 27001 compliant.

We bring to you the powerful capability to deliver domain-specific wealth management solutionsfrom content creation and management to transaction processing and analytics.

www.icraonline.com

Key Contacts and Addresses

ICRA Limited
Mr. P Choudhury .K. Vice-Chairman & Group CEO Tel: +91-33-22810377 Mobile: +91-9811064741 Fax: +91-33-22870728 E-mail: pkc@icraindia.com Mr. Naresh Takkar Managing Director Tel: +91-124-4545370 Mobile: +91-9810127651 Fax: +91-124-4545350 E-mail: naresh@icraindia.com Mr. Vijay Wadhwa C.F.O. & Company Secretary Tel: +91-124-4545340 Mobile: +91-9811155861 Fax: +91-124-4545350 E-mail: vw@icraindia.com

ICRA Management Consulting Services Limited (IMaCS)

Mr. R. Raghuttama Rao Managing Director Tel: +91-22-30470047 Mobile: +91-9840070795 Fax: +91-22-30470081 E-mail: raghuttama.rao@imacs.in Mr. V. Sriram General Manager & HeadBanking & Corporate Advisory Tel: +91-44-24333293/3294/0724 24340043/8080/9659 Mobile: +91-9840088273 Fax: +91-44-24343663 E-mail: sriram.v@imacs.in Mr. Harish M. Kamath Head, Transportation Practice Tel: +91-22-30470047 Mobile: +91-9820449124 Fax: +91-22-30470081 E-mail: harish.kamath@imacs.in

ICRA Techno Analytics Limited (ICTEAS)

Mr. Prateep Guha Managing Director Tel: +91-33-40097800 Mobile: +91-9831063513 Fax: +91-33-40097801 E-mail: prateep@icteas.com Mr. Soumitra Bhattacharya Executive Vice-President, Consulting Service Tel: +91-33-40097800 Mobile: +91-9830010516 Fax: +91-33-40097801 E-mail: soumitra.bhattacharya@icteas.com Mr. Surottam Banerjee Executive Vice-President, Engineering Services Tel: +91-33-40097800 Mobile: +91-9830260213 Fax: +91-33-40097801 E-mail: surottam.banerjee@icteas.com

Axiom Technologies Limited ICRA Sapphire, Inc.

Mr. Richard Zboray President Tel: +001 203556 5464 E-mail: richardz@sapphiregroup.com Mr. Prasad V.V.S. Business Head, US Operations Tel:+001-8569885545 E-mail: prasad@icteas.com Mr. Sukanta Ghatak Director Tel:+91-33-40097800 Mobile: +91-9831381626 Fax: +91-33-40097801 Mobile: +91-9831381626 E-mail: sukanta.ghatak@icteas.com

ICRA Online Limited

Mr. Sanjoy Banerjee Executive Vice-President & Director Tel: +91-22-67816100 Mobile: +91-9819664645 Fax: +91-22-27563057 E-mail: sanjoy.banerjee@icraonline.com Mr. Rajesh Dubey Executive Director, SME Ratings Tel: +91-44-24340043 Fax: +91-44-24343663 Mobile: +91-9820797397 E-mail: rdubey@icraonline.com Ms. Sushmita Chanda HeadKPO Division Tel: +91-33-40097866/7841/7865 Mobile: +91-9831097745 Fax: +91-33-40097801 E-mail: sushmita.chanda@icrainfoserve.com

ICRA
ICRA Limited
NEW DELHI (Registered Office) 1105, Kailash Building, 11th Floor 26, Kasturba Gandhi Marg New Delhi110001 Tel: +91-11-23357940-50 Fax: +91-11-23357014 Website: www.icra.in GURGAON Building No. 8, 2nd Floor, Tower A DLF Cyber City, Phase II Gurgaon122002 Tel: +91-124-4545300 Fax: +91-124- 4545350 MUMBAI 3rd Floor, Electric Mansion Appasaheb Marathe Marg Prabhadevi Mumbai400025 Tel: +91-22-30470000, 24331046/ 1053/1062/1074/1086/1087 Fax: +91-22-24331390 CHENNAI 5th Floor, Karumuttu Centre 634 Anna Salai, Nandanam Chennai600035 Tel: +91-44-45964300, 24333293/ 3294/0724, 24340043/8080/9659 Fax: +91-44 24343663 KOLKATA A-10 & 11, 3rd Floor, FMC Fortuna 234/3A, A.J.C. Bose Road Kolkata700020 Tel: +91-33-22876617/8839 22800008/22831411 Fax: +91-33-22870728 AHMEDABAD 907 & 908, Sakar-II Ellisbridge (Opposite Town Hall) Ahmedabad380006 Tel: +91-79-26584924, 26585494, 26582008, 26585049 Fax: +91-79-26584924 BANGALORE The Millenia Tower B, Unit No. 1004 10th Floor,, Level 2 12-14, 1&2, Murphy Road Bangalore560001 Tel: +91-80-43326400, Fax: +91-80-43326409 HYDERABAD 301, CONCOURSE, 3rd Floor No. 7-1-58, Ameerpet Hyderabad500016 Tel: +91-40-23735061/7251 Fax: +91-40-23735152 PUNE 5A, 5th Floor, Symphony S. No. 210 CTS 3202 Range Hills Road Shivajinagar Pune411020 Tel: +91-20-25561194-96 Fax: +91-20-25561231 www.icra.in

ICRA Management Consulting Services Limited

MUMBAI 4th Floor, Electric Mansion Appasaheb Marathe Marg Prabhadevi Mumbai400025 Tel: +91-22-30470047 Fax: +91-22-30470081 CHENNAI 5th Floor, Karumuttu Centre 634 Anna Salai, Nandanam Chennai600035 Tel: +91-44-45964300, 24333293/ 3294/0724 24340043/8080/9659 Fax: +91-44-24343663 NOIDA Logix Park, First Floor Tower A4 & A5, Sector-16 Noida201 301 Tel. +91-120-4515800 Fax +91-120-4515850 KOLKATA A-10 & 11, 3rd Floor, FMC Fortuna 234/3A, A.J.C. Bose Road Kolkata700020 Tel: +91-33-22831412/1411 22876617/8839, 22800008 Fax: +91-33-22870728 AHMEDABAD 907 & 908, Sakar-II Ellisbridge (Opposite Town Hall) Ahmedabad380006 Tel: +91-79-26584924, 26585494 26582008, 26585049 Fax: +91-79-26584924 BANGALORE 2nd Floor, Vayudooth Chambers Trinity Circle, 15-16 M.G. Road Bangalore560001 Tel: +91-80-25320326, 25594049, 25327803 Fax: +91-80-25594065 PUNE 5A, 5th Floor, Symphony S. No. 210CTS 3202 Range Hills Road, Shivajinagar Pune411020 Tel: +91-20-25561194-96 Fax: +91-20-25561231 HYDERABAD 301, CONCOURSE, 3rd Floor No. 7-1-58, Ameerpet Hyderabad500016 Tel: +91-40-23753600, 23735061/7251 Fax: +91-40-23735152 www.imacs.in

ICRA Techno Analytics Limited

KOLKATA 5th, 6th & 7th Floor Plot D 2/2 Block EP & GP Sector V , Salt Lake Kolkata700091, India Tel: +91-33-40097800 Fax: +91-33-40097801 Axiom Technologies Limited 5th Floor, Plot D 2/2 Block EP & GP Sector V, Salt Lake , Kolkata700091, India Tel:+91-33-40097800 Fax: +91-33-40097801 www.icteas.com

ICRA Sapphire, Inc.

101 Merritt Boulevard Suite 107, Trumbull Connecticut 06611 Tel: +001-2033758668 Fax: +001-2033751965

ICRA Online Limited

MUMBAI 107 Raheja Arcade Plot No. 61 Sector XI, CBD Belapur Navi Mumbai400614, India Tel: +91-22-67816100 Fax: +91-22-27563057 KOLKATA 5th & 6th Floor, Contact Convergence Centre Plot D2/2, Block EP & GP Sector V, Salt Lake City Kolkata700091 Tel: +91-33-40097866/7841/7865 Fax: +91-33-40097801 DELHI 1105, Kailash Building, 11th Floor 26, Kasturba Gandhi Marg New Delhi110001, India Tel: +91-11-23357940-50 Fax: +91-11-23357014 BANGALORE 2nd Floor, Vayudhoot Chambers Trinity Circle,15-16 M.G. Road Bangalore560001, India Tel: +91-80-25597401/4049, 25327803 Fax: +91-80-25594065 CHENNAI 5th Floor, JVL Plaza 626 Anna Salai, Teynampet Chennai 600018 Tel: +91-44-24340043 Fax: +91-44-24343663 AHMEDABAD 907 & 908, Sakar-II Ellisbridge (Opposite Town Hall) Ahmedabad380006 Tel: +91-79-26584924, 26585494, 26582008, 26585049 Fax: +91-79-26584924

www.icraonline.com

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