GOMBU Managing Safe Work 2010 Stop Work Authority CBT March 2010

Keith Triche MSW Process Advisor Butch Tucker Management Sponsor

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Copyright Reminder
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Chevron tools (posters, training slides, brochures, pocket guides,

etc.) can be shared with our contractor workforce in the form of hardcopy materials and electronic files so that they can conduct their business safely on Chevron projects. However, contractors are not allowed to post Chevron tools on their website and use of Chevron materials by Contractors does not transfer ownership of the materials to Contractors. their personnel who work on Chevron projects and activities.

Contractors may subsequently use the materials provided to train Use of the materials is granted when Contractors attend approved

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training courses, and / or receive the materials for use, and cascade the training and materials through their ranks when working for Chevron. No other uses are allowed.

To improve our workforce safety performance, GOM is targeting 4 Focus Areas:

Managing Safe Work (MSW)

Procedure #6: Stop Work Authority Job Safety Analysis (JSA) is the foundation that supports Incident Free Operations (IFO).
Stop Work Authority Video

Persons Leading Work (PLW) Contractor Health, Environment Safety

Management (CHESM)
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Accountability

Introduction
Stop Work Authority (SWA) is the responsibility and authority of any individual to stop work when an unsafe condition or act could result in an undesirable event.

The Stop Work Authority process involves four steps;

Stop, Take immediate measures to notify, Offer correction, get help if needed, and Prepare to resume.
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Requirements: Procedure and Communication

You should;
Stop any task or job that does not comply with Chevrons expectations or

Tenets of Operation. threat of reprisal.

Utilize Stop Work Authority with the expectation it can be done without the Communicate the Stop Work Procedure, frequently.

During new hire training, Pre-job meetings, Contractor engagements, Location- specific orientations, While performing the task/job, and Any other medium where Health, Environment, Safety, Reliability and Efficiency expectations are established and communicated.

New

Observers are encouraged to document when Stop Work Authority is exercised during an observation. This will be documented by selecting the SWA box located on the observation worksheet and providing a description in the comment section of GATORData. Lessons learned shall be shared within the entire work team and, depending on application, across the enterprise.

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Situations that Initiate the Use of Stop Work

Unsafe acts Unsafe conditions Incidents occur Significant near-loss Emergency situation Alarms sound Change in conditions or personnel Change in scope of work Change in work plan Confusion or failure to understand any part of the job/task at hand by any member of the workteam. Anytime anyone feels that personnel, the environment, or equipment, etc. is at risk
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How to Stop Work

Stop

When a person identifies a perceived unsafe condition, act, error, omission, or lack of understanding that could result in an undesirable event, they must immediately initiate a stop work intervention with the person(s) potentially at risk. If the supervisor is not readily available or the affected person(s) are at immediate risk, the stop work intervention should be initiated directly with those at risk. If the affected person(s) are not in immediate risk and the supervisor is readily available, the stop work action should be coordinated through the supervisor.
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How to Stop Work

continued

Take immediate measures to notify

Stop work interventions should be initiated in a positive manner, for example, by briefly introducing yourself and starting a conversation with, Excuse me would you please stop. The reason I am stopping you is Using this phrase will clarify the users intent and set proper expectations. Notify affected personnel and supervision of the stop work issue. If necessary, stop associated work activities, remove person(s) from the area, stabilize the situation, and make the area as safe as possible.
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How to Stop Work

continued

Offer correction

Affected parties shall discuss and gain agreement on the resolution of the stop work issue. If determined and agreed that the task or operation is okay to proceed as is (i.e., the stop work initiator was unaware of certain facts or procedures), the affected persons should thank the initiator for their concern and proceed with the work as planned.

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How to Stop Work

continued

Prepare to resume

If determined and agreed that the stop work issue is valid, then every attempt will be made to resolve the issue to affected persons satisfaction prior to resuming work. If the stop work issue cannot be resolved immediately, work shall be suspended until proper resolution is achieved. When opinions differ regarding the validity of the stop work issue or adequacy of the resolution actions, the person in charge at the location shall make the final determination. Positive feedback should be given to affected personnel regarding resolution of the stop work issue. Under no circumstances should retribution be directed at any person(s) who use stop work authority, in good faith, as detailed in this program.

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Contractors and Stop Work Authority

Contractors have the same responsibility and authority as company employees to stop work and shall;
immediately notify a company representative

that,
work has stopped, the reasons for stopping the work,
work with the company representative to resolve

any issues,
and reach consensus to resume work.

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SWA Conflict Resolution

When opinions differ regarding the validity of a stop work intervention or the decision to resume work, a clear protocol must be established to properly resolve the conflict or impasse. Persons with proper authority (e.g. next level of Chevron management, HES manager) who are not directly involved with the conflict should be identified to resolve such issues.

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Strategic Tools
SWA Drills
SWA drills provide the opportunity to reinforce the use of work stoppage and exercise the behaviors associated with this action. The SWA Drill Protocol example lists suggested steps for this type of drill. Communications and Training The ability to effectively stop work when necessary is a critical component in our journey to Incident- Free Operations (IFO). In addition, an effective stop work program includes the written and verbal reinforcement of these expectations. This can be accomplished through many means including tailgate meeting, SWA posters in the workplace, SWA pocket cards, as well as SWA drills. Measuring Participation To ensure that we are using SWA in our workplace, we should recognize and evaluate its use. The sample SWA Documentation Form can be used to document your SWA efforts for sharing and communicating with individual work groups.

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SWA Drills Identify the individual to perform the drill Engage the individual in an open discussion about Stop Work Authority
What is SWA? Who has this authority to stop work? Why is it important? When should you stop work? Have you ever used SWA and how did that go?
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SWA Drills Ask the individual to initiate their SWA by stopping ongoing work Follow the individual through the process Engage all of those involved in a debrief of the of activity
Why was SWA used? How was SWA received? What was the outcome of using SWA? Why is SWA important?
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SWA Drills Return all to work, and Document lessons learned and share with other work groups

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Stop Work Authority / OE Tenets Overarching Code of Conduct

Stop Work Authority should be used whenever a violation of

one or more of the OE Tenets of Operation is observed.

Tenets are the overarching code of conduct used by

employees to guide daily decisions and activities. They are extensions of the values and principles contained in The Chevron Way. They apply to all employees, all the time.
ALWAYS is a very empowering word.

There are no exceptions and no analysis is required.

We should frequently discuss how the OE Tenets of Operation

apply to our work.

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SWA & OE Tenets Cards / Posters

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Quiz
Question 1

Which of the following are methods to communicate the importance of the Stop Work Procedure? a)During New Hire Training b)Pre-job meetings c)Contractor engagements, expectation meetings and location-specific orientations d)While performing the task/job e)All of the above
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Quiz
Question 1

Which of the following are methods to communicate the importance of the Stop Work Procedure? a)During New Hire Training b)Pre-job meetings c)Contractor engagements, expectation meetings and location-specific orientations d)While performing the task/job e)All of the above
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Quiz
Question 2

What are some of the situations that could require utilizing your Stop Work Authority? a)Unsafe acts b)Unsafe conditions c)Confusion or failure to understand the tasks at hand d)Stopping the work would create a greater risk e)A, B & C f)All of above

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Quiz
Question 2

What are some of the situations that could require utilizing your Stop Work Authority? a)Unsafe acts b)Unsafe conditions c)Confusion or failure to understand the tasks at hand d)Stopping the work would create a greater risk e)A, B & C f)All of above

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Quiz
Question 3

What are the steps for stopping work? a)Stop the work b)Take immediate measures to notify the appropriate persons c)Offer correction d)Prepare to resume work e)All of the above

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Quiz
Question 3

What are the steps for stopping work? a)Stop the work b)Take immediate measures to notify the appropriate persons c)Offer correction d)Prepare to resume work e)All of the above

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Quiz
Question 4

Stop work interventions should be initiated by the highest ranking company or contract representative on location? True False

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Quiz
Question 4

Stop work interventions should be initiated by the highest ranking company or contract representative on location? True False
Stop Work Authority (SWA) is the responsibility and authority of any individual to stop work when an unsafe condition or act could result in an undesirable event.
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Quiz
Question 5

When is it acceptable to resume work? a)Stop Work issue is resolved to the affected persons satisfaction b)When immediate resolution cannot be made, PIC/PLW makes final determination about work resumption c)After the person who called SWA is reprimanded for calling it d)A and B only e)All of the above

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Quiz
Question 5

When is it acceptable to resume work? a)Stop Work issue is resolved to the affected persons satisfaction b)When immediate resolution cannot be made, PIC/PLW makes final determination about work resumption c)After the person who called SWA is reprimanded for calling it d)A and B only e)All of the above
In addition positive feedback should be given to affected personnel regarding resolution of the stop work issue.
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Quiz
Question 6

Contractors have the same responsibility and authority as company employees to stop work. Which is not a true statement about contractors utilizing SWA: a)Contractors should immediately notify a company representative b)They should work with a company rep to resolve any issues c)Contractors do not have to discuss the reason for stopping the work as long as they prevented an incident from occurring d)Should reach a consensus to resume work

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Quiz
Question 6

Contractors have the same responsibility and authority as company employees to stop work. Which is not a true statement about contractors utilizing SWA: a)Contractors should immediately notify a company representative b)They should work with a company rep to resolve any issues c)Contractors do not have to discuss the reason for stopping the work as long as they prevented an incident from occurring d)Should reach a consensus to resume work
Contractors have the same responsibility and authority as company employees to stop work. They should immediately notify a company representative and give the reasons for stopping the work.

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Quiz
Question 7

In the GOMBU, observers are encouraged to document when Stop Work Authority (SWA) is exercised in _____. a)GATORData b)Sitesafe c)Excel Spreadsheet (O:CPDN/HES/SWA Reports)

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Quiz
Question 7

In the GOMBU, observers are encouraged to document when Stop Work Authority (SWA) is exercised in _____. a)GATORData b)Sitesafe c)Excel Spreadsheet (O:CPDN/HES/SWA Reports)
In the GOMBU, observers are encouraged to document when Stop Work Authority is exercised during an observation. This will be documented by selecting the SWA box located on the observation worksheet and providing a description in the comment section of GATORData.
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Quiz
Question 8

When opinions differ regarding the validity of a stop work intervention, persons with the proper _____ who are not directly involved with the conflict should be identified to resolve such issues. a)Opinion b)Authority c)Amount of experience d)Credentials

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Quiz
Question 8

When opinions differ regarding the validity of a stop work intervention, persons with the proper _____ who are not directly involved with the conflict should be identified to resolve such issues. a)Opinion b)Authority c)Amount of experience d)Credentials
SWA conflict resolution states persons with proper authority (e.g. next level of Chevron management, HES manager) who are not directly involved with the conflict should be identified to resolve such issues.
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Quiz
Question 9

It is not necessary to conduct SWA drills since it is a process commonly used in the Chevron organization. a)True b)False

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Quiz
Question 9

It is not necessary to conduct SWA drills since it is a process commonly used in the Chevron organization. a)True b)False
SWA drills provide the opportunity to reinforce the use of work stoppage and exercise the behaviors associated with this action.

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Quiz
Question 10

You are responsible and authorized to stop any work that does not comply with _____ and there will be no repercussions to you. That is our commitment to you. a)Policy and procedures b)Tenets c)Safe Work Practices d)JSA e)All of the above

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Quiz
Question 10

You are responsible and authorized to stop any work that does not comply with _____ and there will be no repercussions to you. That is our commitment to you. a)Policy and procedures b)Tenets c)Safe Work Practices d)JSA e)All of the above
Stop Work Authority should be used whenever a violation of one or more of the OE Tenets of Operation is observed.
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