Alexis Thomas Aitken Curriculum Vitae

Athens, Greece May 2011

Personal Information
First name(s) / Surname(s)
Address(es) Telephone(s) Fax(es) E-mail Nationality Date of Birth Gender Alexis Thomas Aitken 4 Pontou Street, Drapetsona, 18648 Piraeus Greece +30 (210) 4637870 +30 (210) 4637870 aaitken@tellas.gr British 20th March 1973 Male Mobile: +30 697 474 4839

Work Experience
Dates Occupation or position held 2005 - today Project Design and Development, Head of Unit Partner Project Management, design and development of the companys projects and co-operations (participation in national and international tenders), organization, monitoring, support and evaluation of provided services and products, elaboration of economic and technical studies (feasibility studies, Strategic and Business Plans, marketing studies, etc), monitoring and evaluation /assessment of EU co-funded projects and programs of the 3rd Community Support Framework, design and development of quality management systems, preparation of public tenders and proposals. S.A., 25th Alexandroupoleos Street, 115 17 Athens Greece Business Consultants 2004-2005 Senior Consultant Project Management, participation in national and international public tenders, elaboration of economic and technical studies (feasibility studies, Strategic and Business Plans, marketing studies, etc), monitoring and evaluation /assessment of EU co-funded projects and programs of the 3rd Community Support Framework. MDM S.A. , 9 Favi Street, 11525 Neo Psychiko Business Consultants 2001-2004 Special Advisor to the General Secretary, in the Fields of Total Quality, IT Systems and Business Process Redesign, Reengineering and Improvement Project management and consultation in the fields of IT systems and infrastructure, process redesign, reengineering, and Improvement and total quality management. Main responsibilities included, monitoring of various national and international co-funded projects and programs, the management of various statistical reports and publications, elaboration of specialized data (metadata and micro data) for a number of primary statistical surveys, the strategic organizational and functional redesign of basic functions and processes and the preparation and organization of the Ministrys participation in various conferences and proceedings. Ministry of Finance, National Statistical Service of Greece, 46th Piraeus & Eponiton Street, 185 10 Piraeus, Greece Government

Main activities and responsibilities

Name and address of employer Type of business or sector Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector Dates Occupation or position held

Main activities and responsibilities

Name and address of employer Type of business or sector

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Dates Occupation or position held

1997-2001 Project Design and Development, Supervisor Project Management, design and development of the companys projects and co-operations (participation in national and international tenders), organization, monitoring, support and evaluation of provided services and products, elaboration of economic and technical studies (feasibility studies, Strategic and Business Plans, marketing studies, etc), monitoring and evaluation /assessment of EU co-funded projects and programs of the 3rd Community Support Framework, design and development of quality management systems, preparation of public tenders and proposals. IAPETOS S.A. 42nd Akadimias Street, Athens Greece Business Consultants 1993-1997 Payroll Department, Employ Payroll, elaboration of various statistical data, retrospective compensations Hellenic Duty Free Shops S.A., 2-4 Vouliagmenis Street, Athens Greece Sales Commerce

Main activities and responsibilities

Name and address of employer Type of business or sector Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector

Education and training

Dates Title of qualification awarded 2010 MBA in Total Quality Management (MBA TQM) Management Systems Quality Management Systems Total Quality Business Excellence Models Corporate Governance Corporate Social Responsibility Total Perfect Manufacturing Quality Standards (Quality Management ISO 9000, ISO 14000, OHSAS 18000, ISO 22000, ISO 27001, SA 8000, Investors in People, etc) Evaluation and self-assessment frameworks such as the Common Assessment Framework (CAF) (especially for public services), Quality Health Service, Joint Commission on Accreditation of Healthcare Organizations, local government training, etc More than 80 management tools and techniques classified according to range and scope of implementation, such as the EQA Toolbook, Benchmarking Toolbook, Corporate Social Responsibility Toolbook, 6 Tools, DMAIC Methodology Tools, etc University of Piraeus, School of Business Administration ISCED Level 6 Postgraduate studies 1997 Economic and Regional Development Micro & Macro Economic Theory Public Finance Economic Development Monetary Theory and Politics International Economics Industrial Organisation Economic Policy Labour Economics History of Economic Analysis Urban & Regional Economic Policy Economic Activity Location Theory & Analysis Transportation Environment Urban Planning Cultural Development Urban & Economic Geography Regional Development Local Government Institutional Framework Mathematics Statistics Econometrics Information Technologies Quantitative Analysis Methodologies

Principal subjects / occupational skills

Name and type of organization providing education and training Level in national or international classification Dates Title of qualification awarded

Principal subjects / occupational skills

Name and type of organization providing education and training Level in national or international classification
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Panteion University, School of Economic & Regional Development ISCED Level 5 Tertiary Education

Personal skill and competences

Mother tongue(s) Other language(s) Self Assessment
European level (*) English Greek French

Comprehension
Listening A2
Basic User

Speech
Spoken interaction A2
Basic User

Writing

Reading A2
Basic User

Spoken production A2
Basic User

French

A2

Basic User

(*) Common European Framework of Reference for Languages

Social skills and competences Organisational skills and competences

Team spirit and work commitment Experience in diverse multinational working groups and substantial interpersonal skills tested in many different cultural contexts. Fully developed skills and abilities as for the past years I develop, implement and coordinate the work of complex working groups as head of the Companys Project Planning & Development Unit Excellent knowledge of the Greek public procurement system (both services & products), good knowledge of relevant European and International processes. Significant experience in planning, supporting and monitoring projects and programs implemented under the Community Support Framework. Expertise in all stages of the development, evaluation, implementation and monitoring / evaluation of Public Private Partnerships (PPP) Extensive experience in the design and implementation of Quality Management Systems, elaboration of strategic / business plans, investment schemes and various economic studies. Excellent knowledge and handling of operating systems (Windows), office applications (MS Office), process modelling applications (MS Visio), project tracking applications (MS Project, openproj, etc.), statistical / econometric applications (SPSS, minitab, mahtab, gretl, etc.) Reading, sports, martial arts, travel, cinema/movies, music Indicative List of Projects I have participated either as Project Manager or member of the

Technical skills and competences

Computer skills and competences Other skills and competences

Annexes Project Team

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Work Experience Participation / Involvement Period (from-until) M/M

Project

Employer

Position and responsibilities

Total Real Estate Portfolio Management

George & Catherine Chatzikonsta Foundation, (Youth Educational & Welfare Foundation) OIKOS NAYTOY (O.n.) (Health Insurance Organisation Public Entity)

Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control, projects development, evaluation and implementation Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control INITIA s S.A. Deputy Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Provision of Technical Support and Consultation, Management and Idea

2011

Provision of Technical Support on IT Infrastructure & Systems

2011

Design and Implementation of an Integrated Management System for the Authoritys Management Adequacy Certification 'Automation of Sales Contacts Management Systems in the Greek Insurance Industry: Prospects and Constraints " Elaboration of an Actuarial Study on the Viability of the Greek Tobacco Products Wholesalers Sector

Corfu Port Authority S.A.

2010

0,5

Professional Chamber of Athens (EEA)

2010

0,5

Professional Chamber of Athens (EEA)

2010

0,5

Business Process Reengineering Study

Corinth Canal S.A. (..DI..)

2010

0,5

Development of an Integrated Quality Management System

National Road Fund S.A.

2010

0,5

Port of Patras Feasibility Viability Study Provision of Technical Support for the Design, Implementation and Monitoring of ICT projects improving and expanding egovernance activities Development of an Integrated Quality Management System Athens in the Service of her Citizens Athens e-Democracy
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BUNG Ingenieure AG

2010

Municipality of Athens

2009-2010

Municipality of Chalandri

2009-2010

City of Athens IT Company (DAEM SA)

2009

Work Experience Participation / Involvement Period (from-until) M/M

Project

Employer

Position and responsibilities

Generation and maturation Project Manager Work Coordination & Monitoring communication with the contracting authority, quality control Redesign and Reengineering of the Registers Management Application & Development of a refinement process and methodology Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control

Elaboration of a Study for the refinement of the Greek National Social Security Registers Database

E-Government for Social Security S.A.

2009

The Greek Health Smart Card System

Ministry of Health and Welfare - Special Service (Managing Authority) Operational Programme Health and Welfare

2009

Mapping and Business Planning of Cultural Organizations under the supervision of the Greek Ministry of Culture for the development of an integrated system for managing and exploiting the Greek Cultural Production Business Process Reengineering (BPR) in the Urban Planning and District Departments of the Municipality of Athens Provision of technical support to projects carried out under the Operational Programme Information Society Process Optimization concerning the elaboration and implementation of Market Control & Monitoring Activities Charting Greek Public & Private Consumer Support Organizations, for better interconnection and cooperation Development of a integrated Database aiming at optimizing consumer information and protection

Ministry of Culture Olympic Properties S.A.

Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control Deputy Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control Member of the Implementation Team Responsible for economic data, analysis and assessment, scenario planning, procurement methodology criteria and evaluation of tenders

2008-2009

Municipality of Athens

2008-2009

Municipality of Athens - Design & Investments Division Ministry of Development General Secretariat of Commerce

2008-2009

2007

Ministry of Development General Secretariat of Consumer Affairs

2008

Drawing up of Auctioning copies and Contract drafts for four (4) Greek Marinas

Ministry of Tourism

2007-2008

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Work Experience Participation / Involvement Period (from-until) M/M

Project

Employer

Position and responsibilities

Feasibility Study: Technical and Financial Analysis on the Exploitation of the Recovery and Rehabilitation Center PAIDON VOULAS for the New Programming Period (2007-2013) Feasibility Study: Impact Assessment of the Reformation of D.Y.P.E. in the Technological Constitution and Development of National Health System and Intervention Procedures in Technological, Managerial and Administrative Level Provision of Technical and Administrative Support for the Management, Monitoring and Evaluation of Projects funded within the framework of the Operational Program (OP) Information Society 2000-2006 Operational Plan Preparation and Elaboration of Assessment and Monitoring Guidelines / Methodology

Ministry of Health and Social Welfare Operational Programme Health and Welfare

Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control

2007

0,5

Ministry of Health and Social Welfare Operational Programme Health and Welfare

Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control

2007

Ministry of Economy and Finance - Special Service (Managing Authority) Operational Programme Information Society 20002006

Participation in the Auditors Team inspecting and evaluating a large number of projects funded under the Operational Programme Information Society 20002006 Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control Responsible for the Implementation of Phase One: User Requirements Design & Analysis consisting of : Status Quo Update. Identification & redesign of all necessary operational procedures required for the installation and operation of the new IT system, particularly regarding compliance with the existing legal / regulatory framework Determination and analysis of operating system requirements (procedures, necessary forms, consolidations, reporting, etc.). Detection, analysis and documentation of content that will be posted on the new Police portal. Deputy Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control MDM S.A. Project Manager Team and Work Coordination &

2007-2008

Vocational Training S.A.

2006

1,5

IT Systems and Equipment for the Participation of the Greek Police in Modernizing Public Administration - Using IT Systems and Applications to Serve the Public

Information Society S.A. Archetypon S.A.

2006

Study for the Establishment and Operation of a Single Business Register for the Greek Public Administration Provision of Technical Support and Consultation concerning the
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Information Society S.A.

2004-2005

Hellenic Ministry of Transport &

2004-2007

12

Work Experience Participation / Involvement Period (from-until) M/M

Project

Employer

Position and responsibilities

Implementation and Monitoring of Projects integrated within the 3rd Community Support Framework and the Companys Operational Plans Provision of Technical Support and Consultation for the Project: Army Recruiting Service - Integrated Information System Provision of Technical Support and Consultation for the Project: Integrated Management Development and Dissemination of a Geographic Information System (GIS) for the Greek Army Provision of Technical Support and Consultation to the Hellenic Statistical Authority EL.STAT

Communication Athens Urban Transport Organization

Monitoring, communication with the contracting authority, quality control

Ministry of National Defense

Member of Implementation Team responsible for the digitization of data

01/10/2005 31/12/2008

Ministry of National Defense

Member of the Technical Support Team

15/02/05 15/11/2006

Hellenic Statistical Authority EL.STAT

Member of the Technical Support Team Provision of Technical Support and Consultation for the overcoming of various bottlenecks and shortcomings during the implementation of various IT projects Complete Mapping of all Business Processes and Functions Strategic Planning Development Definition of a single Strategy for the further development of Electronic Services and MIS in order to serve all operational needs while at the same time safeguarding the effectiveness, efficiency and sustainability of services provided in the Ministrys Operational Plan for IT Systems in Social Security. Project Manager Conference Organisation, proceedings, bookings, accommodation, translation and videoconference services, etc Project Manager Work Coordination & Monitoring and quality control Project Manager Work Coordination & Monitoring of the Greek Team, representing the Greek Statistical Service, quality control Project Manager Work Coordination & Monitoring of the Greek Team, representing the Greek

2004

Business Process Mapping & Strategic Design of Greek Social Security IT Systems

Information Society S.A.

03/01/2004 31/12/2005

0,5

Organisation of the 89th DGINS CONFERENCE Social Statistics in the enlarged EU Diffusion and management of Greek Statistics Data and Metadata

Hellenic Statistical Authority EL.STAT

2004

Eurostat Hellenic Statistical Authority EL.STAT. European Commission, Directorate-General for Information Society and Media Hellenic Statistical Authority EL.STAT European Commission

2002-2003

INSPECTOR (IST-2000-26347) Quality in the Statistical Information Life-Cycle: A Distributed System for Data Validation

2001-2002

EUROPEAID/113634/C/SV/MULTI Western Balkan countries Regional Programme on Statistics

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2001-2002

Work Experience Participation / Involvement Period (from-until) M/M

Project

Employer

Position and responsibilities

External Cooperation Programme EuropeAid Development of a Handbook on Process Variables

Statistical Service, quality control Project Manager Work Coordination & Monitoring, communication with the contracting authority, quality control Project Manager Responsible for the Ministrys Participation and the Agencys Pavilion Work Coordination & Monitoring Elaboration and Implementation of a significant number of Business Plans for Greek SMEs Elaboration and Implementation of a significant number of Business Plans for Greek SMEs Member of the Greek Implementation Team Coordination of Partners, Deliverables, Presentation of Findings, Elaboration of Methodology for translating user needs into System Requirements Design and Development of Quality Management Systems

Eurostat

2003-2004

Annual Participation in Thessalonikis International Exhibition

Ministry of Economy and Finance Hellenic Statistical Authority EL.STAT Information Society S.A.

2001-2004

Operational Programme Information Society Funding Action E-Business Operational Programme Competitiveness Funding Action Strengthening Integrated Business Plans of Greek SMEs European Programme IS OPTIMUS, Internet-based Scheduler for Material Optimisation and Agile production in Multisite Enterprises, Growth Project GRD12000-25546 Operational Programme Supporting Greek SMEs in the Fields of Manufacturing, Trade and Tourism achieving ISO 9001:2000 Certification Design, Implementation and management of the Companys Quality Management System (ISO 9001) Elaboration, implementation and management of a large number of Business and Investment Plans European Programme ADAPT 2000, Applying the European Business Excellence Model in Greek SMEs Elaboration of an Investment Plan under the European Programme Media II Development and Distribution,on behalf of a Greek Audiovisual Company Private Investments funded under the Greek Development Law 2601/98 County of Serres - Strategic Development Plan
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2000-2001

Ministry of Development

2000-2001

European Commission Directorate - General for Research

2000-2001

Ministry of Development

2000-2001

Iapetos S.A.

Project Manager - Quality Manager

2000-2001

10

Ministry of Development European Commission, Directorate-General for Employment, Social Affairs and Equal Opportunities European Commission, Funding Programme Media II Development and Distribution Ministry of Development . Maliokas & Associates Ltd

Member of the Implementation Team

1999-2001

Member of the Implementation Team

1999-2000

Member of the Implementation Team

1999

External Evaluator Member of the Implementation Team

1999-2000 1996

3 2

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