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ORGANIZATIONAL STUDY
SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES
Submitted in partial fulfillment for the award of the degree of
Sree Narayana Guru Institute of Science & Technology North Paravur (2009-11)
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CONTENTS 1. INTRODUCTION 2. INDUSTRY PROFILE 3. COMPANY PROFILE 4. OBJECTIVES AND METHODOLOGY 5. ORGANIZATIONAL CHART AND DEPARTMENTATION 6. MANUFACTURING PROCESS 7. SWOT ANALYSIS 8. FINDING AND SUGGESTIONS 9. CONCLUSION 10. REFERENCE 11. BIBLIOGRAPHY
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CHAPTER -1
INTRODUCTION
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INTRODUCTION
Fabrication, when used as an industrial term, applies to the building of machines, structures and other equipment, by cutting, shaping and assembling components made from raw materials. Small businesses that specialize in metal are called fab shop. Fabrication comprises or overlaps with various metalworking specialties:
Fabrication shops and machine shops have overlapping capabilities, but fabrication shops generally concentrate on the metal preparation aspects (such as sawing tubing to length or bending sheet metal or plate), welding, and assembly, whereas machine shops are more concerned with the machining of parts on machine tools. Firms that encompass both are also common.
Blacksmithing has always involved fabrication, although it was not always called by that name. The products produced by welders, which are often referred to as weldments, are an example of fabrication. Boilermakers originally specialized in boilers, leading to their trade's name, but the term as used today has a broader meaning. Similarly, millwrights originally specialized in setting up grain mills and saw mills, but today they may be called upon for a broad range of fabrication work. Ironworkers, also known as steel erectors, also engage in fabrication. Often the fabrications for structural work begin as prefabricated segments in a fab shop, then are moved to the site by truck, rail, or barge, and finally are installed by erectors.
Metal fabrication
Metal fabrication is a value added process that involves the construction of machines and structures from various raw materials. A fab shop will bid on a job, usually based on the engineering drawings, and if awarded the contract will build the product.
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Fabrication shops are employed by contractors, OEM's and VAR's. Typical projects include; loose parts, structural frames for buildings and heavy equipment, and hand railings and stairs for buildings.
Engineering
The fabricator may employ or contract out steel detailers to prepare shop drawings, if not provided by the customer, which the fabricating shop will use for manufacturing. Manufacturing engineers will program CNC machines as needed.
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CHAPTER -2
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Prehistory
Metalworking predates history. No one knows with any certainty where or when metalworking began. The earliest technologies were impermanent to say the least and were unlikely to leave any evidence for long. The advance that brought metal into focus was the connection of fire and metals. Who accomplished this is as unknown as the when and where, but the Egyptians are thought to have been one of the first civilizations to work gold. Not all metal required fire to obtain it or work it. Isaac Asimov speculated that gold was the "first metal. His reasoning is that gold by its chemistry is found in nature as nuggets of pure gold. In other words, gold, as rare as it is, is always found in nature as the metal that it is. There are a few other metals that sometimes occur natively, and as a result of meteors. Almost all other metals are found in ores, a mineral bearing rock, that requires heat or some other process to liberate the metal. Another feature of gold is that it is workable as it is found, meaning that no technology
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beyond eyes to find a nugget and a hammer and an anvil to work the metal is needed. Stone hammer and stone anvil will suffice for technology. This is the result of gold's properties of malleability and ductility. The earliest tools were stone, bone, wood, and sinew. They sufficed to work gold. At some unknown point the connection between heat and the liberation of metals from rock became clear, rocks rich in copper, tin, and lead came into demand. These ores were mined wherever they were recognized. Remnants of such ancient mines have been found all over what is today the Middle East. Metalworking was being carried out by the South Asian inhabitants of Mehrgarh between 70003300 BCE. The end of the beginning of metalworking occurs sometime around 6000 BCE when copper smelting became common in the Middle East. History By the historical periods of the Pharaohs in Egypt, the Vedic Kings in India, the Tribes of Israel, and the Mayan Civilization in North America, among other ancient populations, precious metals began to have value attached to them. In some cases rules for ownership, distribution, and trade were created, enforced, and agreed upon by the respective peoples. By the above periods metalworkers were very skilled at creating objects of adornment, religious artifacts, and trade instruments of precious metals (non-ferrous), as well as weaponry usually of ferrous metals and/or alloys. These skills were finely honed and well executed. The techniques were practiced by artisans, blacksmiths, atharvavedic practitioners, alchemists, and other categories of metalworkers around the globe. For example, the ancient technique of granulation is found around the world in numerous ancient cultures before the historic record shows people traveled seas or overland to far regions of the earth to share this process that still being used by metal smiths today. As time progressed metal objects became more common, and ever more complex. The need to further acquire and work metals grew in importance. Skills related to extracting metal ores from the earth began to evolve, and metal smiths became more knowledgeable. Meta lsmiths became important members of society. Fates and economies of entire civilizations were greatly affected by the availability of metals and metal smiths. The metalworker depends on the extraction of
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precious metals to make jewellery, build more efficient electronics, and for industrial and technological applications from construction to shipping containers to rail, and air transport. Without metals, goods and services would cease to move around the globe on the scale we know today. More individuals than ever before are learning metalworking as a creative outlet in the forms of jewellery making, hobby restoration of aircraft and cars, blacksmithing, tinsmithing, tinkering, and in other art and craft pursuits. Trade schools continue to teach welding in all of its forms, and there is a proliferation of schools of Lapidary and Jewelers arts and sciences at this- the beginning of the 21st Century AD.
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CHAPTER - 3
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CHAPTER-4
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Secondary data
From office records From internet
The time period of this study is very short The local language of labours made some communication barrier
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CHAPTER -5
ORGANISTIONAL CHART
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CEO
TECHNICAL MANAGER
Purchas e/ Stores
Marketi ng
Prod/Mai nt
Quality Assuranc e
Accoun ts
Operators/Fitt ers
Inspector s
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Assistant s
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Defining responsibility and authority of functions who are expected to take the independent decision
Providing resources as identified including training Appointment of management representative Review the performance of the quality management system in line with ISO 9001 / 2000 STD requirement
Review of orders received from customers Review of nonconforming products as a member of review meeting Approval of corrective actions taken against customer complaints and purchased products including productions operations
Coordination and spear heading the continuous improvement activities of the organization
Receive and record customer complaints in the register Maintaining the data related to delivery schedule adherence to customers Outsourcing Operations (Productions) as required Identification of training needs of functions reporting to him Has the authority to stop production
TECHNICAL MANAGER
A) Reports to Chief Executive Officer B) Responsible for:
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Overall activities of the day to day production operations Planning and review of production against plan Process design and development Identification of training needs of functions reporting to him Preparation of work instruction for production activities Initiation of corrective action with regard to in process / final stages of production Maintaining customer satisfaction and taking suitable corrective action Implementing the corrective actions for the customer complaints in coordination with CEO
New Product Development Initiating the corrective action against the customer complaint in coordination with CEO Proposal of corrective action and verification of effectiveness of corrective actions Monitoring customer satisfaction and taking suitable corrective actions Ensure safe working practice Drawing control in related to distribution and revision and over all maintenance Control of customer supplied products / documents Has the authority to stop production, to correct the quality problems.
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Preparation of purchase order / Arranging for purchase of Raw Materials, spares and consumables
Supplier evaluation and maintenance of approved suppliers list follow up with suppliers Maintenance of record in relation to purchase of products Maintenance of minimum stock level Maintenance of FIFCO system for Self Life Item Stock register and material identification Preservation of materials identification Preservation of materials stores
MARKETING IN CHARGE
A) Reports to CEO B) Responsible for: to material Inward and Inspection Receipts of enquires / Orders from the customers and enter in the register Receives and record customer complaints in the register Maintaining records related to customer related processes Tracking of customer satisfaction and on time deliveries
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SUPERVISOR-PRODUCTION
A) Reports to technical manager B) Responsible for: Production , quality as per planning Man, Materials, Methods, Machineries Management Monitoring House Keeping Ensure safe working practice Maintenance of records related to production & quality Identification of training needs of functions reporting to him Has the authority to stop production, to correct the quality problems
MANAGEMENT REPRESENTATIVE
A) Reports to CEO B) Responsible for: Planning, establishing and implementing quality Management system in consultation with CEO Organizing internal quality audits
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Organizing management Reviews meeting and taking follow up actions Initiate preventive actions with regard to repeated system non conformities Liaison with certifying agencies and arranging for external audits Ensuring internal communication in regard to effectiveness of quality management system
MAN POWER
There are 165 employees 72 Skilled technicians 17 Engineers 12 Administrative staff members
CLIENTS
Kerlosker Poduval sons Indian Railways Lakshmi Machine Works Eureka Forbes True Air System
PRODUCTS
CNC machine covers Outer chasing for water purifiers
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INSPECTION PROCESS
QUALITY CONTROL
Process input Mode of output Process Measures
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1.Quality plan/Work Instruction 2.Drawings/Specifications 3.Incoming specification 4. Measuring devices 5. Inspection skill 6. In formations/feedback from the customer with regard to quality of the product. 7. Inspection status Raw
1. Inspection report
2. Non conformance complaints material report report 4. Test certificate 3. Corrective action product
INCOMING STAGE:
A. On action on receipt of raw materials from suppliers/processed products from the service providers are inspected as per incoming/process/product wise quality B. The raw materials/production operations are accepted based on the test
certificates/inspection reports wherever required as applicable received from the suppliers/service providers.
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C. The quality supplied and accepted criteria is ensured against P.O/job order as applicable and the same is updated in the material inward inspection report/service providers register D. The consumable are checked for the quality and specification (Visual through labels or stickers etc.) as per purchase order/purchase orders register and accepted. The result are updated in MIIR The non-conformance identified during this inspection, are handled as in continual improvement process
SUPERVISOR-QUALITY CONTROL
A) Reports to technical manager
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B) Responsible for:
Overall quality control and assurance Maintenance of records related to incoming materials, in process materials and final stage productions inspection reports including dimensional inspection
Calibration of inspection and testing equipment / instruments Identification of training needs of functions reporting to him Has the authority to stop production, to correct the quality problems
ACCOUNTS
A) Reports to CEO B) Responsible for: Overall responsible for accounts related activities includes sales tax, excrise & banking Maintaining commercial records and invoice Coordinating with auditors for carrying out annual audit
QUALITY ASSURANCE
The management of SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES is fully committed to the development and implementation of modern quality management system and continually improving its effectiveness. Towards these requirements, the company has oriented all its systems and procedures inline international quality management standards and practices
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The quality manual of SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES is issued on 31.08.06, which incorporates companys quality policy and the basic procedures. The company has decided to obtain ISO 9001/2000 certificate to fulfill the requirements of its discerning customers, who are constantly upgrading their own requirements and making increasing demands on their supply chain to enable better competitiveness. The quality management system is oriented to achieve, maintain and improve overall organization performance, capability and also to identify and meet the needs and expectations of the companys customers, employees, suppliers and owners. The quality management system procedures in the quality manual are supplemented with further supporting work instructions, check sheet and together they form a comprehensive documented quality management system, designed to result in better customer satisfaction, a basic requirements of the companys quality policy The Chief Executive Officer/MD, Technical Manager/section in charge is committed to the development and implementation of the quality management system and continually improves its effectiveness by A) Communicating within the organization, the importance of meeting the customer as well as statutory and regulatory requirements b) Establishing the quality policy c) Ensuring that quality objectives are established D) Conducting management reviews E) Ensuring the availability of resource The Chief Executive Officer is authorized to approve the quality management system procedures incorporated in this manual and subsequent amendment to them. The Management representative is authorized to approve other work instructions, check sheet and formats o the quality management system to maintain uniformity within the company.
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It is mandatory on the part of all employees of SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES, to faithfully implement the quality management system and work towards continuous improvement based on regular analysis of current performance data and keeping in view the increasing expectations of the customers.
CHAPTER-6
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MANUFACTURING PROCESS MECHINARY LIST SL NO 1 2 3 4 5 6 7 M/C NAME SHEARIN G BENDING CNC BENDING CNC PUNCH POWER PRESS NIBBING WELDING MAKE TEE TEE JFY JFY SME AMC L&T MIG SUPREME TIG BHARAT ARC MALIK SPOT CAPACITY 4MM*2500MM 3MM*2500MM 4MM*3100MM QTY 1 1 1
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CUTTING
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PUNCHING (SHEARING)
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BENDING
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NIBBING
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WELDING
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CUTTING
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FINISHING
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PROCESS STEPS
BENDING
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PUNCHING
BENDING
WELDING
FINISHING
DESPATCHING
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RECEIVING CUSTOMER ENQIURIES AND EXAMINING FEASIBILITY OF MANUFACTURE BEFORE COMMITTING TO CUSTOMER PLANNING FOR DESIGN/DEVELOPMENT, PRODUCTION AND TOOLING PROCUREMENT AND STOCK OF RAW MATERIALS DEVELOPMENT OF INITIAL SAMPLES CUSTOMER APPROVAL OF SAMPLES PROCESS CONTROL AND REGULAR PRODUCTION DELIVERY TO CUSTOMER IN-PROCESS AND FINAL INSPECTION INSPECTION OF INCOMMING MATERIALS DESIGN AND DEVELOPMENT OF PROCESS/QUALITY PLAN
CUSTOMER FEED BACK/COMPLANTS/INVEMEGATION AND CAPAPROCESS FOR QUALITY MANAGEMENT SYSTEM DEVELOP QUALITY POLICY AND OVERALL OBJECTIVES 39 AND COMMUNICATE
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DEVELOP QUALITY MANAGEMENT PROCEDURES/WORK INSTRUCTIONS, CHECKS SHEETS AND IDENTIFY QUALITY RECORDS
FEED BACK TO MANAGEMENT FOR ASSESSING SYSTEM EFFECTIVENESS AND FUTHER IMPROVEMENT
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ANALYSIS OF RESULTS OF MEASURMENT AND CONTINUOUS CONTINUAL IMPROVEMENT IMPROVEMENT OF THE QUALITY CONTINUAL IMPROVEMENT OF THE QUALITY MANAGEMENT SYSTEM CONTINUAL IMPROVEMENT OF THE QUALITY MANAGEMENT SYSTEM
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MGNT. RESPONSIBILI TY
RESOURCE MANAGEMENT
MEASUREMENT, ANALYSIS,
INPUT OUTPUT
PRODUCT REALISATION
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CUSTOMER SATIISFACTION
CUSTOMER REQUIRMENT
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The purchase in-charge maintains the list of materials list of suppliers and list of services providers SELECTION OF SUPPLIERS (PURCHASE PROCESS) All the existing suppliers/service provider as on 31.08.06 are brought into the list of approved suppliers and the list of service providers based on the past experience with respect to quality and delivery. If there is a need for any new suppliers/service providers, purchase in-charge source the information about the potential suppliers/service providers through market information. Purchase in-charge sends the assessment questionnaire for supplier registration to them, and their details are collected. CEO review the information provided by the suppliers/service providers and decides about their approval. If approved, their names are included into the list of suppliers/service providers. A new/unapproved suppliers/service provides is included in the list of approved suppliers based on the following conditions. a) Quality feedback received from the production/Q.C for at least 3 trail supplies. b) Filled supplier registration from approved by CEO
The Raw material and the production related consumables are purchased based on monthly orders/schedule or during day to day work orders and subsequent stoke verification. If production in charge found stock Qty is less, raises the material requisition to stores and stores in turns raises indent to purchase in charge for the procurement of the materials.
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Purchase orders are raises against the stores indent/purchase requisition memos to the approved suppliers on a yearly/ monthly/daily basis as applicable and required. If there is any change in the contract within the financial year, amendment of purchase order is raised to the suppliers. Further if purchases are made through letter or orally, the same is monitored through purchase order register Emergency purchase is done from the suppliers other approved suppliers on ane time basis if approved by the CEO.
PLANNING OF SERVICES
The list of service providers contains the name of the service providers and their scope of supply is maintained by purchase/prod in charge. The production in charge/CEO orders the service to those in the list on a need basis. The communication about the services requirements is communicated through drawing/sketches/work instructions. The material is send to the service providers through the delivery channel and sends and returned details are recorded in the service provider register
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The material received from service provider like machined casting is updated in service providers register. The machined castings are accepted based on the service provider inspection report or Q.C/inspector carries out the inspection as per the requirement and the inspection is recorded in the inspection report. If any deviations occur, is informed to the service provider suitably and CEO/Q.C in charge is responsible for making decision based on the severity of the deviations either to rework or accept conditionally. The accepted materials are stored in their respective storage location and the records are updated.
ISSUE OF MATERIAL
The material in storage is under the control of stores in charge. The material required for production is issued against the material requisition by production. The material are updated in the stock ledger the store in charge The CEO/production in charge review the stock status of the material periodically to ensure the availability the material for production against the minimum stock level maintained at stores. Shelf life item are issued as per FIFO system by maintaining the shelf life item list in stores
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For Delivery Adherence Qty. Supplied on time A) For purchase products: X40 Ordered Quality
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PRODUCTION PROCESS
Process inputs 1.Customer order 2.Work order/Daily plan 3.Customer Drawings 4.Quality plan/Work Instructions 5.Trained human resource 6.Machines 7.Raw materials and consumables 8.Safty precautions 9.Feed back received from QC,IA,MRA and customer complaints 10.Product nonconformities 11.Product identification method Mode of Output 1.Production Process 2.Products Process Measures 1.Adherence to planning
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9. The in process inspection is carried out as per the quality plan-product wise it is section in charges responsibility to ensure that operators follow the work instructions. It is ensured that inspection/testing is carried out all stages as per work instructions/quality plan-product wise. 10. Process parameters and product characteristics are monitored as per work instruction or as per customer requirement/quality plan-product wise. 11. In case of any out sourcing productions operations is required it is done through the service providers. The performance of service providers is evaluated and monitored by rating once in 6 months by CEO/Q.A in charges 12. The products after completion of all processes are offered for pre-delivery/final inspection as per the quality plan-products wise are available at work spot. 13. Based on work order/production plan whenever products are already for dispatch, they are dispatched either in loose condition or packed as per customer requirements and the relevant documents are sent along with products. Test certificates and inspection reports are verified by quality control before dispatch. 14. Section in charge in consultation with CEO, decides the corrective action to be taken, in case of any problems related to production and dispatch.
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IN PROCESS STAGE
Product at various stages of production process is identified with its status displayed on the boards viz. under process, for inspection, for fitting, for painting, for dispatch as applicable.
TRACEABLITY
Manufacturing details including the name of the manufacturer date of manufacturing, working capacity and other specifications as applicable and as required by the customers are affixed on the product.
CUSTOMER DOCUMENTS
The documents supplied by the customers such as drawings, specification are maintained in the relevant file. Section in charge maintains list of customers supplied as /internal drawing. The control of documents, issue of documents, revision of document are carried out as per the documentation process.
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PRESERAVATION OF PRODUCTS
a. The products are preserved in such a way as to no damage is done to the product in any form. b. After the completion for each stage of process, the products are stored in the respective identified area with status. c. Shelf life and FIFO is not applicable for the products as its quality is not deteriorated due to storage. d. If required by the customer by contractually, products are provided with rust preventive oil or paint coating or as required by customer on preservation of products e. Based on production plan, whenever the products are ready for dispatch, they are packed as per contractual requirements/customer requirements to avoid transit damage. f. Products are packed as per the contractual requirements/customer requirements either in wooden cases or in carton boxes or wooden creates or as suitable to avoid any damages. When the quality is not affected during transport, products are also dispatched in loose conducting the number of products taken.
WORK ENVIRONMENT
The following factors are managed to achieve conformity of product 1. Proper Housekeeping 2. Identification of products 3. Proper illumination 4. Proper Air Circulation 5. Proper safety equipment is available.
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Feedback received from internal audit, Management review and customers are reviewed to improve the process performance
SERVICING
Complaints received after warranty period are taken as servicing calls are entered in service register by making in charge Most servicing is done at customer premises, and on special request by the customer is done at customer end Q.A Executive test the motor received for service as per the quality plan and detect the problem and forward to production executive for necessary action. Production executive attend the problems and make the motor functionally o.k. Q.A Executive re-inspects the motor and gives clearance to dispatch to the customers. If any service is due to operating mistakes, the concerned customers are properly trained for correct operating procedure. All the details of the service activities and any spares replaced are recorded in service register and the service report is send to the customer along with test report.
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Mode of output 1.List of machinery 2.Preventive maintenance record 3.Machine History Card 1.List of measuring instruments reports
INFRASTRUCTURE
The Management of SLN identifies, provides and maintains the facilities it needs to achieve the conformity of product, which includes, Buildings, Workspace and associated facilities, Equipment, hardware and software, Supporting services(Such as transport, Communication etc) Equipment used for manufacturing activities is listed in list of machineries measuring instruments are listed in the list of measuring instruments
MAINTENANCE OF MACHINERY
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Preventive maintenance of machinery is carried out as per the preventive maintenance plan and the result/observations while checking are recorded in the preventive maintenance record Preventive parameter are reviewed at least once in 3 months during the MRM meeting. On the basis of repeated break down occurred and the plan is revised if necessary. Problems/break down and the corrective action taken is recorded in the machine history card
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E. If the result of calibrated is not acceptable, inspection result taken before the calibration is assessed for the past 6 months from the date of calibrated against customer complaints/product acceptance/quality rating report from the customer. Results of assessment including documents verified are recorded in the calibrated history card. F. calibrated status is identified through a sticker, which contains instrument code No, date of calibrated and calibrated due.
CHAPTER-7
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SWOTS ANALYSIS
SWOTS ANALYSIS
Sri Lakshmi Narayana Engineering Industries - SWOT Analysis company profile is the essential source for top-level company data and information. Sri Lakshmi Narayana Engineering Industries - SWOT Analysis examines the companys key business structure and operations, history and products, and provides summary analysis of its key revenue lines and strategy Sri Lakshmi Narayana Engineering Industries is a steel manufacturer and recycler in the coimbator. The company manufactures hot-rolled steel (angles, rounds, flats, channels, sheet, wide-flange beams, pilings, billets, blooms, beam blanks, and plate), cold-rolled steel, steel joists and joist girders, steel deck, cold finished steel, steel fasteners, metal building systems and light gauge steel framing.
Reasons to Purchase
- Support sales activities by understanding your customers businesses better - Qualify prospective partners and suppliers
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- Keep fully up to date on your competitors business structure, strategy and prospects - Obtain the most up to date company information available
STRENGTH
High reputation Well qualified and technically skilled manpower Company has very long period of experience Good employee management relationship Product Quality Company reputation
WEAKNESS
OPPORTUNITIES
Uses of machines are increasing New technologies are developing Increasing demand of steel day by day Increasing demand of steel day by day
THREATS
Heavy competition
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CHAPTER-8
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FINDINGS
1. The company have structured organization
2. Absenteeism of the company comparatively large.
3. There is a heavy competition from other companies 4. Increase in the price of the raw materials is one of the main thread 5. They have a effective team work 6. They have a full team of experts
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SUGGESTIONS
Welfare activities of the worker should have to be improved. Company should ensure participative management. Promotion and adverting activities should be improved Scope for expansion Company focuses on modernization & up gradation
CHAPTER-9
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CONCLUSION
CONCLUSION
Our machinery infrastructure includes all facilities for fabrications are also available at our premises. Our ultimate impetus is on quality and values and in our quest to become global players in our field we continuously aspire to provide value-added products and services to the society. Innovation in a sustained and determined manner and integrity are our key goals
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CHAPTER-10
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REFERENCE
REFERENCE
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CHAPTER-11
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BIBLOGRAPHY
BIBLOGRAPHY
- Company manuals - Direct interview with managers - Internet
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