Session Number: TBP-2152

IBM BPM in 2011 Powerfully Simple Process Improvement

Trent Shupe, Sr. Marketing Manager IBM BPM Marc Smith, Sr. Product Manager IBM BPM Brandon Baxter, Sr. Tech Sales IBM BPM

Agenda
Business Process Management in 2011: Where Are We? The New IBM BPM: Powerfully Simple Process Improvement Innovations Demonstrations

Questions and Answers

Business Process Mgmt in 2011: Where Are We?

Process improvement is still a priority

Information Week: September 2010

Companies are improving business outcomes with BPM Increasing productivity of workers Globe Telecom increases Streamlining operations through automation promotion effectiveness by Improving key business outcomes 600%

Business Process Mgmt in 2011: Where Are We?

LOB and IT efforts are separate
Can we find an easier way to collaborate?

Improvements come one project at a time Lack leverage between projects

How can we maximize reuse? How can we scale up from a project to a program?

Process Optimization is difficult

How can we get better visibility?

Rapid change is difficult to manage

How can we make changes quickly, while maintaining control?

IBM Business Process Management in 2011:

Unifying Two Market-Leading Platforms

simple to use fast time-to-value deep business engagement

high performance excellent integration superior integrity

IBM BPM Enables Proven Path to Success

Project
Technology

Program
Simplicity to engage business users

Transformation
Power to scale as business requires

Visibility

Rapid time to value

Governance

Expertise

Training

Turnkey Services

Solution Mentoring

On-Demand Consulting Assistance

Maturity Challenges

Identify Business Challenge & Value Collaborate with colleagues to understand and document existing processes

Succeed with an Initial Project Target high return projects Leverage proven methodologies to ensure success

Extend across the Increase skills enterprise Establish CoE Infuse a culture of Optimize process across the established projects organization Extend to new projects

Establish a Program

Transform across the enterprise

Identify key improvement opportunities

Realize fast value, foster BPM adoption and create transformational impact

PRODUCT OVERVIEW: What Is It?

Introducing a new solution to a complex problem

Embrace complexity, adapt quickly and exceed expectations

Simplicity
Simplifies operations and improves entire experience Easy enough to engage all process participants

Power
Powerful, dependable enough for mission critical processes Scales smoothly and easily from initial project to enterprisewide program

Visibility
Centralizes visibility and control Empowers knowledge workers with built-in real time analytics to optimize business processes

Governance
Achieve consistency and repeatability to ensure processes execute as designed Simplify life-cycle management of process applications across 1000s of projects

IBM Business Process Manager V7.5

Process End-Users Process Owners Business & IT Authors IT Developers Authors & Administrators

Process Designer

Integration Designer

Process Center
Governance of Entire BPM Life Cycle
Shared Assets Versioned Assets Server Registry

BPM Repository
IBM BPM widgets work with IBM WebSphere Portal
BPMN Out-of-box Process Portal

Design Improve Measure Deploy

Process Server
Rules Monitoring Configurable Business Space BPEL ESB Optional Microsoft Add-ons

Backward compatibility, easy migration from WLE & WPS

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IBM Business Process Manager V7.5

Key Features and Innovations
Process Designer

Simplicity

Simple, easy-to-use modeling using standard BPMN Immediate playback for rapid collaboration Concurrent editing with merge-less development Process rule editor uses ILOG language Asset sharing with Integration Designer

Process Server, Integration Designer

Power Governance Visibility

Industry standard BPEL orchestration Built-in ESB and integration adapters Transaction support Embedded WebSphere Application Server

Process Center
Single repository of all process assets Toolkits for sharing assets across process apps Simple snapshot versioning (1-click) Back-in-time snapshot views (1-click) Centralized deployment control center (1-click)

Performance Data Warehouse

Real-time process scoreboards Drill-in graphical control of process status Heat maps show bottlenecks in process model Real-time reports delivered within process coaches Deployment dashboard shows versions in-flight

lets look at these two

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IBM Business Process Manager V7.5

Centralized Process Governance
Centralized Deployment Control Panel & Dashboard Process Designers Integration Designers

Process Center
BPM Repository

centralized repository centralized deployment centralized governance

Process Server

Process Server

Process Server

Process Server

Test Instance

...

Test Instance

Production Instance
(e.g., US Mfg)

...

Production Instance
(e.g., Europe Sales)

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Process Center: Enables Scaling from Projects to Programs

Managing Assets & Dependencies

10,000s of application assets Scalable repository Flexible organization Easy sharing

Developer Productivity
Many developers & teams Parallel workspaces Concurrent editing One-click snapshots

Many Assets

Many Authors

Simplifying Process Lifecycle

100s -1000s of projects Back-in-time versioning Single server registry & dashboard One-click deployment & upgrade

Many Processes
A high-availability production system not just a traditional development box

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Built-in Performance Data Warehouse

4

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Performance Data Warehouse

1. Single BPMN model drives monitoring as well as execution

2. Data analysis performed continuously on-the-fly 3. Real-time visibility to tasks, SLAs in jeopardy
BPEL ESB

Process Server
BPMN Out-of-box Process Portal Rules Monitoring Configurable Business Space

4. Visualize hot spots on diagram and drill down for insights

Optional Microsoft Add-ons

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DEMONSTRATIONS: How Do You Use It?

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A FEW QUESTIONS

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Q: How is IBM Business Process Manager Packaged?

Different configurations match typical entry points or stages in a companys BPM program

Transformation
Complete set of advanced BPM capabilities

Advanced

Extended support for high-volume process automation, with high quality-of-service Built-in SOA components for extensive enterprise-wide service integration, orchestration

Program
Configured for typical BPM projects

Standard

For multi-project improvement programs, with high business involvement Basic system integration support Rapid time-to-value: improved user productivity

Project
Configured for first BPM project

Express

For small number of users single server, no clustering Low entry price Install in a few clicks

Q: How does IBM BPM Connect to Other IBM Products?

Monitoring model export for IBM Business
Monitor integration
IBM Business Monitor
IBM BPM Industry Packs

New IBM BPM based assets added to

IBM BPM Industry Packs

Built-in browser for WebSphere Service

Registry & Repository

WebSphere Service Registry & Repository

Built-in connector for FileNet ECM or IBM

Content Mgr
FileNet ECM / IBM Content Mgr

Built-in connector to WebSphere ILOG

JRules for executing rules external to the Process Application
WebSphere Business Events

Process triggers can be initiated from

WebSphere Business Events

WebSphere ILOG BRMS

Q: How Are Existing Models Imported into IBM BPM?

Process Designer and Integration
Designer directly provide modeling for execution in IBM BPM
Blueworks Live
BPMN

Import BPMN models from Blueworks

Live directly into Process Center

Import models from WebSphere Business

Modeler and Compass 7.0.0.4 into Process Center using BPMN 2.0

WebSphere Business Modeler BPMN 2.0, BPEL WebSphere Business Compass BPMN 2.0 BPMN 2.0

Import models from 3rd-party modeling

and analysis tools into Process Center using BPMN 2.0

Continue to import BPEL models into

Integration Designer from Modeler

3rd-Party BPA Tools

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Q: How do WPS, Lombardi customers get IBM BPM V7.5?

Entitlements to IBM BPM are available via WPS, Lombardi support contract (S&S)

Contact your IBM sales representatives for entitlements info & access to Help Desk

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Q: Where Can I Get More Information?

Additional sessions at IMPACT, including:
1761 2744 2901 1686 1410 1668
Technical Deep Dive into Powerfully Simple BPM Whats New in IBM BPM for WPS Customers? Whats New in IBM BPM for Lombardi Customers? Governing BPM Programs Using Process Center IBM BPM for Agile Human-Centric Processes IBM BPM and Business Monitor: A Natural Match and many more
Weds PM Tues Fri PM AM

Weds AM Fri AM Thurs AM

Tues

PM

Weds PM

IBM web site:

ibm.com/software/integration/business-process-manager

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OTHER QUESTIONS?

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IBM Corporation 2011. All Rights Reserved.

IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.