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2007
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1878
Agriculture
SGS in India
Founded in 1950 Headquarters in Mumbai ISO 9001:2000 Certified 35 offices 17 Laboratories Nearly 2700+ people
To all industries
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An Real Life example of what happens to a company. That did not understand the importance of FOOD SAFETY.
Milk company profit plummets from US$ 84 M to a loss of US$ 442 M. In excess of 14,700 consumers with food poisoning.
Product Recall Requested Product Recall began More than 14,700 consumers affected with Food Poisoning Brand sales dropped by 80%
Aug 5, 2000
Records were not accurate avoidance of blame Decision making was delayed
Warm milk processed into powder and finally used for making milk.
OBJECTIVE 1: INTEGRATION OF VARIOUS LAWS AND ORDERS SPECIFIED IN THE SECOND SCHEDULE (SECTION 97)
1. 2. 3. 4. 5. 6. 7. 8. 9. The PFA Act (No. 37 of 1954) The Fruit Product Order, 1955 The Meat Food Products Order, 1973 The Vegetable Oil Products (Control) Order, 1947 The Edible Oils Packaging (Regulation) Order, 1998 The Solvent Extracted Oil, De-oiled Meal and Edible Flour (Control) Order, 1967 The Milk and Milk Products Order, 1992 Any other order issued under the Essential Commodities Act, 1955 relating to food Any other law in force in any State upon Commencement of this Act shall stand repealed
Enforcement
Chairperson
Sector Small and Medium Scale, 3 Star Hotels Large Scale, 4 and 5 Star Hotels
Time 5 yr 4 yr 2 yr
* In response to Draft Notification GSR No. 578 dated 20.9.2006 by MOH. Two month period was given to send the comments o MOH
NOW ISNT THE TIME TO THINK ABOUT FOOD SAFETY & QUALITY
PUBLIC ACCEPTANCE
Needs Safety & Quality
Then Is it acceptable ?
Hair is complimentary
Do You Know what is behind the bread served beautifully in hotels in the basket ?????
The Need
Major food scares, poisoning, GMOs, chemical residues have all highlighted the imperative to;
Manage risk across the entire food chain (A paddock to plate approach) Move from the old end of line product inspection approach (often by government inspection agencies) to a new environment of quality assurance approach where the supplier assumes responsibility for safety.
BRAND PROTECTION
The Answer
An Integrated company-wide Quality Management System that; Manages food safety issues Builds in customer product quality requirements Meets regulatory & market requirements Is cost effective and makes money
Key Points
All food service establishments have the potential to cause foodborne illness Errors can occur at any stage : purchasing, receiving, storing, preparing, serving, cooling, and re-heating Most victims of foodborne illness do not readily identify the source.
Food Safety Issues Bangkok Post Sept. 1996 - Pesticides Laced Vegetables Mar. 1996 Mar.2002 - Preservatives - antibiotic in prawn/chicken meat
Never has Food Safety come under such scrutiny. Regulators are increasingly active in safeguarding food. Globalisation and dismantling of trade barriers means suppliers have to compete on equal terms. Customers are better educated and informed and are demanding:
Safety Consistency of quality Value for money
Interactive communication
System management
Prerequisite programs
HACCP principles
PEOPLE
FOOD
FACILITIES
Cross- Contamination
HandsRaw food- Ready to eat food
Food Safety
Wrong Mark/Label
RISK
Artificial Quality System
Unhygienic conditions
HACCP
Hazard Analysis and Critical Control Point
Is HACCP .
H A C C P
HACCP
A system for Food - Safety Control
Benefits of HACCP
Systematic approach to Food Safety Proactive and Preventive management system Complements and strengthens the QMS Internationally recognized Fewer rejects Cost Effectiveness Increased confidence / customer satisfaction Risk Management Tool Brand Protection Improves Team work and motivation Regulatory Requirements
HACCP IS
Not a zero-risk system, it is designed to minimize the risk of food-safety hazards. A management tool used to protect the food supply chain and production process against microbiological, chemical and other physical hazards contamination.
Origin of HACCP
Pioneered in the 1960s. First used when foods were developed for space program. Adopted by many food processors and the U.S. Government.
Hazard
A biological, chemical or physical property that may cause the food to be unsafe for consumption
Bacteria may be
Pathogenic (Diseases)
Temperature
Bacteria which cause food poisoning prefer to live at human body temperature which is 37C.
TEMPERATURE
Danger Zone
4 C
65 C
0.2
0.3
0.4
1.0
Water Potentially Hazardous Foods Aw > 0.85 Dried Noodles Jams Jellies
Meat/Poultry
Bananas
Commercial Mayonnaise
1 pH Scale
14
Limes, Lemons
Water
HACCP Training
BINARY FISSION
GIVEN IDEALCONDITI ON BACTERIA ARE ABLE TO DIVIDE INTO TWO EVERY 10-20 MINUTES
1 Bacteria Becomes 7 hours 20 Lakhs , 8 hours 1 Crore70 Lakhs ,9 hours 13 Crores Looks Impossible , But True, See How
Minutes 0 20 40 One Hour 80 100 Two Hours 140 160 Three Hours 200 220 Four Hours 260 Number 1 2 4 8 16 32 64 128 256 512 1024 2048 4096 8192 Minutes 280 Five Hours 320 340 Six Hours 380 400 Seven Hours 440 460 Eight Hours 500 520 Nine Hours Numbers 16384 32768 65536 131072 262144 524288 1048576 2097152 4194304 8388608 16777216 33554432 67108864 134217728
No. of Cells
Lag Time
Virus
Hepatitis A and E Norwalk Virus Group Rotavirus
VIRUS
Contaminate food through poor personal hygiene contaminated water or through shellfish Can cause serious illness such as hepatitis A
Parasites are micro-organisms that need a host to survive Can be killed by thorough cooking or freezing Molds - usually microscopic - colonies can been seen as fuzzy growths Yeasts - need sugar and moisture - appears as bubbles or slime
PLANT TOXINS
SOME MUSHROOMS JIMSON WEED AND WATER HEMLOCK JELLY MADE FROM APRICOT KERNELS
CHEMICAL HAZARDS
These are chemicals in the food which will cause:
Illness if ingested Poisoning Accumulate in body tissue Long term health disorders
CHEMICAL HAZARDS
Pesticides Food additives and preservatives Cleaning and sanitizing chemicals Toxic metals Lubricants used on equipment Personal care products Paints
CHEMICAL HAZARDS
The following table lists some of the different types of chemicals hazards:
Mold Toxins Aflatoxin Histamines Agricultural Chemicals Pesticides Antibiotics Insecticides
Detergents Lubricants
Physical Hazards
Any potentially harmful extraneous matter not normally found in food
PHYSICAL HAZARDS
These are foreign objects which may cause:
Trauma Injury Illness The customer to think poorly of your products
PHYSICAL HAZARDS
Metal from machines Hair in food Glass pieces in ice Plastic pieces from stocking crates Wood from shipping crates Insect droppings in rice, wheat
PHYSICAL HAZARDS The foreign materials most commonly found in foods are:
Material Wood Glass Stones (Pits) Plastic Metal Bone Insects Hair Jewelry Likely Sources Utensils, Pallets Lamps, Bottles Dried Fruits, Vegetables Packaging Machinery Meat Everywhere Staff Staff
QUALITY HAZARDS
Is a term used to encompass environmental Hazards, animal welfare hazards, occupational and safety hazards, as well as failure to meet customer requirements.
Quality hazards do not cause sickness to the consumer But sickens the company
Pre-requisites
GMP - Good Manufacturing Practices SSOP - Sanitation Standard Operating Procedure HACCP - Hazard Analysis and Critical Control Point
PRE-REQUISITES
GMP is a Sound Foundation for Food Safety GMP provides independent certification and verification that the basic pre-requisite GMP necessary for an effective HACCP food safety program are being followed. GMPs are minimum common sense sanitary and processing requirements applicable to all food processing establishments. They provide the basic foundation for the development of an effective food safety & quality management system. Many food industry sectors have implemented GMP for food processing as the foundation upon which they have developed and implemented other food safety & quality management systems, such as HACCP, SQF 2000cm and/or ISO 9000.
HACCP GMP or HCE Food Hygiene Training
Personal Hygiene Building and Facilities Plant and Ground Sanitary Operations Sanitary Facilities and Controls
GMP COMPONENTS
Buildings and facilities Equipment and utensils Production and process controls
BUILDING EXTERIOR:
Design, Floor, Windows, Animals, Glass, Drainage. Lighting Air Quality, Ventilation, Air Filters, Dust Collectors, Positive / Negative Pressures Waste, Drains, Sewage, Waste Collectors
A big no to this
BAD-House keeping
A big no to this
BAD-GMP
GOOD-Preventive practices
Is it right ??????
Insect - o- cutor
Should be always on while work is in progress
PERSONAL HYGIENE
Why is Good Hygiene Important to Food Safety? All of us carry disease-causing bacteria on or in our bodies. These bacteria can be carried to food, where they will make a customer or a coworker sick. By staying healthy and keeping clean, you can prevent an outbreak of foodborne illness.
WASH HANDS
After visiting the w.c. On entering a food room After combing hair After eating, smoking, Blowing nose After handling waste After handling raw food
Wash hands with hot water Use soap and a nail brush Clean nails and between fingers Rinse with water Dry Disinfect (with sanitizer)
THIS PHOTOGRAPH SHOWS MICROBIAL GROWTH ON AGAR 24 HOURS AFTER BEING TOUCHED BY A WORKER WITH DIRTY HANDS.
THIS IS THE RESULT OF WASHING WITH SOAP AND WATER FOR ONLY TWENTY SECONDS.
WASHING WITH SOAP AND WATER FOR AN ADDITIONAL TWENTY SECONDS (40 SECONDS TOTAL) RESULTS IN EVEN MORE BACTERIA BEING REMOVED FROM THE FINGERS.
THIS IS THE RESULT OF WASHING WITH SOAP AND WATER FOR FORTY (40) SECONDS FOLLOWED BY THE USE OF A HAND SANITIZER.HARDLY ANY BACTERIA REMAIN ON THE FINGERS.
HAIR THAT GETS INTO FOOD IS NOT ONLY UNSIGHTLY AND UNAPPETIZING, IT IS LOADED WITH BACTERIA. NOTE THAT EACH STRAND OF HAIR ON THE PLATE IS COVERED WITH BACTERIA.
Jewellery
Traps bacteria Chemical reaction with foods May drop into food
SMOKING
Employee Health
Employees should NEVER work with food if suffering from any of the following conditions: Fever Diarrhea Upset Stomach Sore throat Coughs/colds Dizziness Such Employees must stay at home until well !
SANITATION CONTROL:
Cleaning Equipment Monitoring SSOPs Records to be maintained Personnel practices Equipment practices Plant facilities Warehouse practices Equipment & operation design
SANITARY FACILITIES
Hand washing - soap, sanitizer, procedures, signboards Equipment cleaning area Water quality, treatment, testing, records Storage of product - humidity control, pests
Safety of water Condition and cleanliness of food-contact surfaces Prevention of cross-contamination Maintenance of hand-washing, hand-sanitizing and toilet facilities
CONTAMINATION
FOOD
MULTIPLICATION
PREVENT MULTIPLICATION
MULTIPLICATION
If Sanitation is in Place, it results in developing an Effective HACCP Plan GMP & SSOP are to be effectively controlled. All effort to be made to Focus on hazards associated with Food. Exception: Although CIP (Clean-In-Place) is a sanitation activity, could be taken as CCP Pest Control Programs to be covered by SSOP, and not as CCP or a HACCP Plan.
Traceability
Identify a unique batch of
Product Raw material used in production
Then follow
That batch and Each individual unit comprising the batch
Through the
Production And/or distribution process ,to immediate consumer
Traceability
All Food Business should:
Define the scope of their traceability system Document their traceability system Set up mechanisms to periodically review their traceability system Test their traceability system when testing their recall procedures
Traceability
Supplier Traceability Traceability of suppliers and their goods entering a business Process Traceability Traceability of food stuffs through a business Customer Traceability Traceability of Food stuffs to immediate customer
Product recall
Recall is Removal of unsafe food from distribution chain Recall extends to Food sold to consumers Recall involves Communication with consumers A recall should be initiated when a foodstuff is identified as unsafe, is a potential risk to public and has been distributed to the consumer
Product Recall
Object is to
Protect public health by informing consumers of the presence on the market of a potentially hazardous foodstuff And by facilitating the efficient, rapid identification Removal of unsafe foodstuffs from The distribution chain
WITHDRAWL
This is removal of an unsafe foodstuff from the distribution chain but dose not extend to food sold to the consumer A withdrawal should be initiated when a food stuff is identified as unsafe, is a potential risk to public health but it can be demonstrated that the unsafe foodstuff remains wholly in the distribution chain and has not reached the consumer
Owner /CEO
1.Stop all distribution-arrange for return. 2.Prepare inventory and distribution status of product. 1.Preapre batch identification. 2.Halt production of product if related problem. 3.Investigatefor cause of problem ,check all records. 1.Prepare response for consumers. 2.Answer all consumer enquiries. 1.Set up stock reconciliation system to determine cost of recall. 1.Handle legal complications.
1.Handle press releases-All media. 1.Obtain batch identification and samples. 2. Obtain product analysis to determine if pick-up or destruction necessary. 3.Consult with regulatory agencies if a recall is required. 1.Notify sales manager and brokers. 2.Arrange for pick-up at retail levels. 3.Arrange for proper credit to be given. 1.Aid contacting customers. 2.Assist in product pick-up and delivery of credit notes.
No health hazard
Potential health hazard Notify Co. Executives Invoke recall plan Notify Regulatory Authorities Suspend distribution of product
Convene recall team Collate all product/ prod. Info. Initiate product analysis where necessary Collate all traceability information No health Hazard Handle as complaint or quality recall
Batch Identification ________________________________ Use by' or BB date ________________________________ Reason for the Recall ___________________________________________________ ___________________________________________________ Action Required ___________________________________________________ ___________________________________________________ Contact Details Alternative Contact Details ____________________________________ ___________________________________
Action the consumer should take We apologies for any inconvenience Company address and contact details
The Codex Guidelines identify 12 steps for the implementation of the 7 HACCP Principles.
CODEX 12 STEPS
HACCP Implementation as per Codex Guidelines: 12 steps 1. Formation of HACCP Team 2. Product Description 3. Intended Use of the Product and Customer 4. Process Flow Diagram 5. On-Site Verification of the Process Flow 6. Conduct Hazard Analysis and Identify Preventive 7. Identify CCP 8. Set Critical Limits 9. Monitoring of critical limits associated with each CCP 10. Establish Corrective Actions when the CL deviate 11. Establish Verification Procedures 12. Record Keeping Procedures
HACCP TEAM
FUNCTION IN TEAM NAME POSITION WITH COMPANY KNOWLEDGE/ SKILLS and Experience (Years)
Team Leader Team Member Team Member Team Member Specialist Specialist Others
Product Description
Product Name Composition End Product Characteristic Method of Preservation Packaging - Primary Packaging -Shipping Storage conditions Distribution Method Shelf Life Special Labeling Sweetened Carbonated beverage-brand/diet/water Write Ingredients ---------colored/transparent, clear liquid, without suspended matter, sweetened and biting Low pH, Anaerobic condition by Carbonation Glass/ Food Grade Pet bottle with PVC blend crown / pp PVC cap in 200,300,600,2000ml ---- colored plastic crates with ----pockets & printed CFB boxes of ---- ply ,printed/plain Ambient temp, cool and dry place away from direct sunlight By Vehicle ------months from the date of mfd/ pkg. Diet - Contains aspartame, not suitable for phenylketouranics ,not for children below 12 years of age Consume as such preferred serve chilled
Customer Preparation
Symptoms of Allergy
Symptoms typically appear within minutes to two hours after a person has eaten the food to which he or she is allergic. Tingling sensation in the mouth Swelling of the tongue and throat Difficulty in breathing Hives Vomiting Abdominal cramps Diarrhea Drop in blood pressure Loss of consciousness, and death.
Step 5 :Example of Basic Flow Diagram Receiving of Green Leaf Trailer Unloading Trough Loading/Spreading Withering Rolling Addition of Media Packing
Conditioning Distribution
Principle 1: Conduct Hazard Analysis. Prepare a list of steps in the process where significant hazards occur and describe the preventive measures.
Hazard Analysis:
a. Brainstorming - List of potential hazards at each step (RM to Final) not confined to likelihood of occurrence b. Risk Assessment - Focus on reasonably likely to occur hazards (Health risk to consumers)
Part A.
A significant hazard has the potential to cause serious illness or injury when the food-stuff is consumed.
L X S = Risk Factor
Likelihood ( L ) Once in 3 years Once in a year Once in 6 months Monthly Weekly Daily Factor 1 2 3 4 5 6 Severity ( S ) Lethal -Death Organ Removal Ill for a month Ill for a week Minor health injury Presence not Preferred Factor 6 5 4 3 2 1
Contorl measure(s) that must be in place to address food safety of significance Conrol measure (s) that are in place to address food safety hazards of lesser significance
Part C.
IDENTIFY CONTROL MEASURES
Control Measures are any factors, actions and activities that can be used to control an identified food safety or quality hazard. Control measures must eliminate, control or reduce the effect of a hazard to an acceptable level
WATER
HAZARDS MICROBIOLOGICAL - PATHOGENS, NATURAL SAPROPHYTES, PROTOZOA ETC CHEMICAL- PESTISIDES, HEVAY METALS, OTHER INORGANIC COMPOUNDS PHYSICAL SUSPENDED MUD, ODOUR, ORGANIC MATTER SEVERITY/ LIKELYHOOD COMMONLY OCCURING, CAN CAUSE SERIOUS DAMAGE TO HEALTH PREVENTION TREATMENT OF WATER BY UV, RO, CARBON FILTER ETC PROPER SELECTION OF SOURCE
CAFFEINE
Hazardous when used in overdose with effects like restlessness, nervousness, insomnia, diuresis etc
LIKELYHOOD/ SEVERITY
Medium
PREVENTION
Regulated application, COA from suppliers etc
ACIDS
CITRIC ACID, MALIC ACID, PHOSPHORIC ACID HAZARDS Excess use of Phosphoric Acid causes loss of Calcium from body, Reduces absorption of Mineral. LIKELYHOOD/ SEVERITY Medium PREVENTION Regulated application
PRESERVATIVES
SODIUM BENZOATE, POTASSIUM SORBATE, SULPHUR DIOXIDE HAZARDS Sodium Benzoate dosage above 1.8g/Kg is toxic. LIKELYHOOD/ SEVERITY Medium PREVENTION Regulated Application
SWEETNERS
SUGAR, SACCHARIN, ASPERTAME HAZARDS Pesticides in Sugar, Moisture, Odour in Sugar after Acidification, Over usage of Aspartame causes cellular death of Neurons, toxic for PKU. LIKELYHOOD/ SEVERITY Medium PREVENTION Raw Material (Sugar) inspection and testing, Source Control and monitoring, regulated application of other sweeteners, proper labeling.
CO2
HAZARDS Impurities viz. Sulphur Compounds LIKELYHOOD/ SEVERITY Medium PREVENTION Raw material testing, COA from Supplier
Objective
The definition of Critical Control Point(CCP) The relationship between a significant hazard and a CCP A CCP may change for product formulations and processing lines The use of a decision tree to select a CCP Examples of CCPs.
No
Q 1 Is here a significant hazard at this process step ? Not a CCP
Yes
Yes No
Q. 3 Is the step specifically designed to eliminate or reduce the likely occurrence of a hazard to an acceptable level ?
Not a CCP
Thought required about processing, handling etc
Yes
No
Q. 4 Could contamination with identified hazard(s) occur in excess of acceptable level(s) or could they increase to an unacceptable level ? Question forces consideration of growth or contamination
Yes
No
Not a CCP
Q. 5 Will a subsequent step eliminate or reduce the likely occurrence of the identified hazard to an acceptable level ?
No
CCP
Objective:
How to define Critical Limit How to set Critical Limit for a CCP How to find sources of Critical Limit Information How to determine the relationship between Critical Limits and Operating Limits
Definition :
Critical Limit: A criterion that must be met for each preventive measure associated with a CCP. Boundaries to produce safe food.
Receiving Inspection
Operating Limits:
Criteria that are more stringent than critical limits and that are used by an operator to reduce the risk of deviation.
Process Adjustment :
An action taken by the firm to bring the process back within operating limits.
Principle 4:
Establish CCP monitoring requirements. Establish procedures for using the results of monitoring to adjust the process and maintain control.
Objective:
How monitoring is defined Why monitoring is needed How to design a monitoring system What methods and equipment are used for monitoring critical limits How often monitoring should be performed Who should monitor
Definition Monitor
To conduct a planned sequence of observations or measurements to assess whether a CCP is under control and to to produce an accurate record for future use in verification.
MONITORING
Purpose of Monitoring To track the operation of the process and enable the identification of trends toward a critical limit that may trigger process adjustment. To identify when there is a loss of control ( a deviation occurs at a CCP ), and To provide written documentation of the process control system.
MONITORING
WHAT: usually a measurement or observation to assess if the CCP is operating within the critical limit HOW: usually physical or chemical measurements(for quantitative critical limits) or observations (for qualitative critical limits). Needs to be real-time and accurate. WHEN (frequency): can be continuous or intermittent WHO: someone trained to perform the specific WHERE: At what stage or step it is to be moniteredmonitoring activity.
Objective
The definition of Corrective Actions Procedure for Corrective Actions Record-keeping requirements for corrective actions
When a deviation from a critical limit occurs, a corrective action must be taken.
Corrective Action :
Procedures to be followed when a deviation or failure to meet a critical limit occurs.
Objective :
How to define Verification What functions are part of HACCP Plan verification How to define validation What functions are part of validation
Verification
The use of methods, procedures or tests, in addition to those used in monitoring, to determine if the HACCP system is in compliance with the HACCP plan and/ or whether the plan needs modification and revalidation.
Objective :
What kinds of records are needed in a HACCP system When to record monitoring information How computerized records can be used How to conduct a record-review
All HACCP monitoring records should be on forms that contain the following information :
Form title Firm name Time and date Product identification (including product type, package size, processing line and product code, where applicable) Actual observation or measurement Critical Limits Operators signature or initials Reviewers signature or initials Date of review.
Presence of yeast in sugar Pasteurization ,Raw Material Control, Atmosphere , Sanitation control Activated carbon carry over to product RO after carbon filter Caustic carry over to product GMP-pH testing of wash water Glass pieces carry over to product GMP-Glass policy monitoring Inadequate cleaning of bottles SSOP-periodic monitoring Foreign material carry over to product Identification of source High alkalinity of water leads to poor product quality Proper source selection, use of buffers.
THANK YOU
SGS India Pvt. Ltd., SGS House A-77, Road No.16 Wagle Industrial Estate, Thane. 400 604 Suhas.bedekar@sgs.com