102 Cheryl blvd, warner robins, ga 31088

mobile 678-794-0121
E-MAIl: twf16cd0@westpost.net
THOMAS WILLIAMS
Functional summary
Proven track record of exceptional performance in leadership positions. Served
as a Counterintelligence Agent in the United States Army in support of Operation
s Iraqi/Enduring Freedom. Ample experience using modern analytical tools for re
search and production of relevant, timely information at strategic and tactical
levels.
Employment
OCT 2009 - Present L-3 STRATIS Baghdad, Iraq
Screener
* Conducted over 700 base access and security screenings of Iraqi local national
s and over 3000 third country nationals.
* Performed all analytical work and background checks for the intelligence repor
ts related to the security screenings of Iraqi local nationals.
* Performed quality control checks and reviews of intelligence reports for the s
creening cell.
* Filled in for team leadership when called upon with little to no supervision.
* Conducted over 100 PCASS (Preliminary Credibility Assessment Screening System)
screenings to determine honesty and truthfulness from Iraqi local nationals.
* Supervised the successful PCASS certification of other screeners and provided
subject matter level expertise.
MAY 2008 - OCT 2009 Kellogg's Snacks
Middle Georgia Area
Territory Manager
* Increased Kellogg's base sales by maximizing distribution, growing shelf share
, and pursuing creative secondary positioning of all products.
* Sold off-shelf incremental displays that are consistent with the Kellogg's sal
es business plan for each customer.
* Achieved customer account retail objectives by taking initiative, being creati
ve and solving problems.
* Negotiated with store personnel to achieve win-win results and forge strong lo
ng-term customer relationships.
* Utilized a full range of data sources to prepare and conduct effective, fact-b
ased in-store presentations to store management.
* Maintained and initiated open communication channels with Kellogg's Customer B
usiness Managers, sales management and retail customers to best serve Kellogg's
in developing strong customer relationships.
* Supervised and trained part-time Merchandisers to ensure all customer accounts
were properly serviced and kept in stock.
MAY 2005 - MAY 2008 Wal-Mart Stores Inc, USA
Warner Robins, GA
Assistant Manager
* Provided supervision and development opportunities for hourly Associates in as
signed area by hiring, training, mentoring, assigning duties, evaluating perform
ance, providing recognition, and ensuring diversity awareness.
* Modeled, enforced, and provided direction and guidance to hourly Associates on
proper Customer service approaches and techniques to ensure Customer needs, com
plaints, and issues are successfully resolved within Company guidelines and stan
dards.
* Ensured compliance with Company policies and procedures by holding hourly Asso
ciates accountable; analyzing and interpreting reports; implementing and monitor
ing asset protection and safety controls; maintaining quality assurance standard
s; overseeing safety and operational reviews; developing and implementing action
plans to correct deficiencies; and providing direction and guidance on executin
g Company programs and strategic initiatives.
* Conducted Asset Protection investigations of internal and external theft by ut
ilizing in-store surveillance and the assistance of Closed Circuit Television (C
CTV).
MAY 2001 - MAY2007 Georgia Army National Guard Fort Gillem, GA
Counterintelligence Agent
* Counterintelligence Agent in the 221st Military Intelligence Battalion.
* Held the rank of Sergeant and provided team leadership.
* Deployed to the Netherlands for temporary duty in support of Supreme Headquart
ers Allied Powers Europe (SHAPE).
* Successfully completed over 100 background investigations with full reports se
nt to Office of Personnel Management for adjudication and subsequently cleared a
backlog of cases.
* Deployed to various locations in the Middle East in support of Operation Iraqi
Freedom and Operation Enduring Freedom from 01JAN2003 to 01MAR2004.
* Conducted Counterintelligence Force Protection Source Operations that led to t
he production and publication of over 100 Intelligence Information Reports to an
swer the Commander's Priority Intelligence Requirements.
* Awarded the Army Commendation Medal, Georgia Commendation Medal and was Honora
bly Discharged.
Education
AUG 1998 - MAY 2001 Henry County High School McDonough,
GA
* Graduated with a 3.80 GPA
JAN 2002 - MAR 2002 United States Army Training Command Fort
Jackson, SC
* Basic Combat Course
MAR 2002 - SEP 2002 United States Army Intelligence Command Fort Huachuc
a, AZ
* Counterintelligence Agent Basic Course
COURSES AND SKILLS
Preliminary Credibility Assessment Screening System (PCASS) Operator and Superv
isor, Joint Information Operations Center Course (JIOCC), Combined Information D
ata Network Exchange (CIDNE), Tactical Ground Reporting System (TIGR), Distribut
ed Common Ground System-Army (DCGS-A), Analyst's Notebook, Intel Link, Intellipe
dia, Cell Pack 2.1, Biometrics Automated Toolkit System (BATS), Microsoft Office
Suite.
REFERENCES
Tony Quinones Vega, Jr.: antonio.quinones@iraq.centcom.mil
Teri Nave: (478) 542-0243; teri@harvestchurch4u.org
Abner Ivey, Jr.: (478) 957-1011