VANESSA H.

MOODY
140 Glen Holly Drive
Roswell, GA 30076
678-895-4684
vm10e2ece@westpost.net

CAREER PROFILE
* Billing/Collections Director for a Market producing 1/3 of company's revenue.
* Managed the third largest Surgery Center in HCA's Ambulatory Surgery Division
and met and exceeded all financial goals for four consecutive years.
* Surgery Center recognized with the Regional AR Management Award, 2004
* Reduced Bad Debt to -0.3% and maintained a negative percentage over 7 years.
* Reduced AR days from 57 to as low as 28 and maintained an average of 30 over a
7 year period.
* Developed expertise in office administration, reimbursement, AR analysis & man
agement, marketing & communications, P & L performance, personnel management; sy
stem implementations; broad knowledge of insurance and managed care plans, CPT &
ICD-9 coding, 3M Encoder software knowledge, billing and collections.
* Established successful physician practice.
* Opened and setup successful 5-physician practice.
* Medical Office Manager Certification
* Practice Management Consulting
* Evening Instructor- MTI College of Business and Technology- Associate Degree P
rogram-Business Technology/Medical Subspecialty (Insurance Billing and Coding, M
edical Terminology, Medisoft, and Grammar for the Healthcare Professional)
PROFESSIONAL EXPERIENCE

The American Institute of Gastric Banding, Atlanta, GA Dec. 2008 - presen

t
( Under New Management, Now "Real Results Weight Loss Solutions, LLC")
Center Director
One of the leading gastric banding service providers in the US
Develops and implements a strategic plan for the center; manages all func
tions within the center; plans,
organizes, and directs all related functions and activities (internal and
external);establishes goals, objectives and
standards of performance; interprets policies, standards, and regulations
to the appropriate staff, patients, and
public. More specifically, responsible for the day-to-day center operati
ons, customer service/patient experience,
financial performance of the center, personnel management and development
, marketing, liaison to corporate
office and other facilities and communication with team at center.
Argyle Solutions, Inc., Kennesaw, GA Sept 2008-Oct 2008
Site Director- Early Out Division (Insurance and Self-Pay)
Revenue Cycle Management Solutions for Hospital Billing- Company folded due
to financial stress in
economic down-turn.
Responsible for the overall successful operations of the EOS Division. En
sure that Hospital client collection
goals are met monthly. Maintaining effective relationships. Provide leader
ship, vision and guidance to Unit
Managers and supervisors.
 MEDICAL BUSINESS SERVICE, INC, Atlanta, GA Jan 2006
to Sept 2008
Director-Georgia Market (Athens, Atlanta, Lawrenceville, and Macon and of
fices)
Radiology Billing Service - Third Party Billing for Hospital-Based Physicians an
d Free-Standing Imaging Facilities
Responsible for the development and training of management staff associates. Di
rect 125 FTE's. Responsible for Region's P&L performance and achievement of fina
ncial goals.
* Achievement of client financial goals to include billing, cash recoveries, bad
debt, days in AR and total AR liquidation performance.
* Restructured Call Center for improved self-pay collections and customer servic
e.
* Served on the Committee to Develop Standard Operating Procedures.
* Denials Management Committee Member
* Participated in the Development of Key Performance Indicators for the business
.

HCA (Hospital Corporation of America, Inc.)

Dec 1999 to Jan 2006
CBO(Centralized Business Office) Manager - Atlanta Outpatient Surgery Centers, A
tlanta, GA Aug 2004 to Jan 2006
Directed billing services and business office functions for 4 Surgery Centers an
d Emory/John's Creek Cath Lab. Responsibilities included development of strategi
es for successful accounts receivable management and achieving monthly AR and ca
sh targets; process improvement; forecasting and trend projections; government a
nd regulatory compliance; accounts payable, and all financial reporting for busi
ness units.
Business Office Manager - Bay Area Surgicare Center, Houston, TX
Dec 1999 to Aug 2004
Planned, organized, controlled and directed the activities of the Surgery Center
business office. Responsible for the management of accounts receivable, account
s payable, coding and billing, collections, admitting, registrations/insurance v
erifications, medical records department and the development of the employees wi
thin those departments. Responsible for month end close activities, achieving AR
and cash targets and financial reporting.
* Served as the Facility Privacy Official and member of the Quality Improvement
Committee.
* Member, Ambulatory Surgery Division's AdvantX User Review Group.
* Maintained and updated managed care matrix for Houston Market facilities.
BAYLOR-METHODIST PRIMARY CARE ASSOCIATES, Houston, TX Apr 1998 t
o Dec 1999
Clinic Operations Manager
Internal Medicine, Family Practice & Pediatrics- 5 physician practice. Responsib
le for daily operations, including personnel development, managed care, payroll
, implementation of policies and procedures, billing and collections, marketing
and budgeting and month end close activities.
* Member of the Operations & Finance Committee.

BRIAN H. KAPLAN, M.D., P.A. (Gastroenterologist), Houston, TX

Jul 1993 to Apr 1998
Practice Manager
Responsible for the establishment of the practice and overall operations. Duties
included payroll, accounts receivable and payable, financial review, managed ca
re contracting, billing and coding, collections, compliance and physician creden
tialing
* Selected to serve on the St. Luke's Episcopal Hospital Staff Advisory Board -
1995.

KELSEY-SEYBOLD CLINIC, P.A., Houston, TX Jan 1989 to Jun

1993
Multi-Specialty Clinic - Coordinator - Gastroenterology Department
Provided administrative support for four physicians and Department Chief to incl
ude overseeing of billing and coding. Responsible for daily operations of Depart
ment, including staffing, training, organizing, and general supervision.

BLOOD CENTER OF LOUISIANA, Baton Rouge, LA Mar 1986 to Aug 19

88
Public Relations Officer
Assisted in the coordination and execution of marketing and public relations act
ivities of the Center. Played a vital role in organizing a record-breaking fundr
aiser involving the New Orleans Saints, giving the Blood Center the biggest fina
ncial boost of its history.

EDUCATION
B.A. Degree, Liberal Arts - May 1983
Louisiana State University, Baton Rouge, LA
Southern University, A&M College, Baton Rouge, LA

ASSOCIATIONS
Lap Band Total Care Regional Summit Member
Member, MGMA (Medical Group Management Association)
Big Brothers Big Sisters of Metro Atlanta
Board Member, Sunshine Rainbow Charity, Inc.

COMPUTER SKILLS
Proficient in Microsoft Word, Excel, and Outlook, PowerPoint, AdvantX, IDX, Med
isoft, Seasoft,
and Medical Manager, FACS, CPU-MedFM, Sage, Netsuite, EClinical, and Sal
esforce CRM

CONTINUING EDUCATION

* The Controllers Workshop-Skillpath

* Collection Law for the Health Care Industry in Texas-Lorman Education Services
* AdvantX Surgery Center "ACE" training- HealthIS/SourceMedical
* Customer Service and Case Growth -HCA
* Advanced ICD-9CM Outpatient & CPT Coding - HCA HIMS
* Step Up to Leadership- Dale Carnegie
* Essential Skills for Health Care Managers - HCA+ University for Healthcare Lea
ders
* The Conference on State and Federal Personnel Laws - Human
Resources Council
* "Learning Going On" Seminar- HIMS ASD Coding Training
* Financial and Accounting Basics for ASC's - Federated Ambulatory Surgery Assoc
iation (FASA)
* "Do The Coder's Hustle" Seminar - HCA
* Adjustable Gastric Banding System Lapband Allied Health Workshop - Allergan Me
dical
* Adjustable Gastric Banding System Lapband Allied Health Workshop Refresher - A
llergan Medical

References available upon request